OneQuest Health

What OneQuest Health does

OneQuest Health (formerly CHNK Behavioral Health, rebranded November 2025) is a Kentucky-based nonprofit behavioral health organization founded circa 1880, operating a full continuum of trauma-informed mental health services for children, adolescents, adults, and families across Kentucky, Ohio, and Indiana. The organization's core clinical products include Psychiatric Residential Treatment (PRTF) for children ages 7-14, outpatient therapy (individual/couples/family), medication management with GeneSight pharmacogenomics testing, Intensive Outpatient Programs, Partial Hospitalization Programs, Targeted Case Management, and a DCBS-coordinated Family Preservation Program. Service delivery spans six physical locations (Devou Park and Fifth Street in Covington, Burlington, Williamstown/Dry Ridge, Florence, and Louisville opened March 2026) plus a digital-first layer comprising secure telehealth video sessions and the Client Connect Portal (web + native iOS/Android apps) for scheduling, billing, forms, care-team messaging, and HIPAA-compliant records access. The organization holds multiple first-in-Kentucky designations: only PRTF-licensed behavioral health provider in Northern Bluegrass, first Sanctuary Model-certified organization (2018), and first All Children—All Families recognition from the Human Rights Campaign Foundation (2016, sustained at highest 'Innovator' level).

Name

OneQuest Health

Legal name

Children's Home Northern Kentucky

Website

https://onequesthealth.org

Company type

Private

Founded year

1880

Operating status

Operating

Headcount range

101–250 employees

Short description

OneQuest Health is a Kentucky-based nonprofit behavioral health organization delivering a full continuum of trauma-informed mental health services—residential, outpatient, telehealth, and corporate wellness—to children, adolescents, adults, and families across Kentucky, Ohio, and Indiana, holding multiple first-in-state regulatory certifications.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Behavioral health services
• Mental health treatment
• Psychiatric residential treatment
• Outpatient therapy services
• Trauma-informed care

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Fee-for-service revenue from outpatient therapy, medication management, residential treatment, partial hospitalization, intensive outpatient, and targeted case management services. Billed through Medicaid, Medicare, and commercial insurance including Aetna, Anthem, Cigna, Humana, United Healthcare, and managed care plans.
2. Employee Assistance Programs: Corporate EAP contracts providing mental health support services to employer workforce clients. Revenue from customized business-level EAPs targeting organizations of varying scale.
3. Donations and Philanthropy: Individual, corporate, and foundation donations including online giving, stock gifts, IRA distributions, donor-advised funds, and planned giving. OneQuest serves nearly 3,000 individuals annually through charitable investments.
4. Retail Partnerships: Revenue through Kroger Community Rewards program (3% of purchases) and Amazon Wish List donations. Over $15,000 received through Kroger Community Rewards.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

OneQuest Health is a nonprofit behavioral healthcare organization that delivers trauma-informed mental health services across a full continuum of care, including psychiatric residential treatment, outpatient therapy, medication management, intensive outpatient programs, partial hospitalization, targeted case management, and family preservation programs for children, teens, adults, and families. Services are delivered through multiple physical clinics, telehealth, school-based programs, home-based programs, and corporate Employee Assistance Programs across Kentucky, Ohio, and Indiana. The organization also operates a digital Client Connect Portal and a recently launched OneQuest Wellness division supporting workforce mental health.

Product overview

OneQuest Health is a nonprofit mental health organization offering a comprehensive continuum of behavioral healthcare services across Kentucky, Ohio, and Indiana. The organization operates on a platform-plus-services model, combining direct clinical care programs with digital infrastructure (Client Connect portal and Telehealth). Core services include psychiatric residential treatment, outpatient therapy, medication management, intensive outpatient programs, partial hospitalization, targeted case management, and family preservation programs for children, teens, and adults. The recently launched OneQuest Wellness division expands the organization's reach into corporate wellness and Employee Assistance Programs.

Differentiator

Problem solved

Functional benefit

Brands

• OneQuest Wellness: A wellness division offering outpatient therapy, Employee Assistance Programs (EAP), and proactive mental health support for individuals and organizations.

Products and services

• Psychiatric Residential Treatment (PRTF) Licensed 24/7 psychiatric residential treatment facility providing intensive trauma-informed treatment for children and teens aged 7-14 dealing with aggression, trauma, suicidal ideation, anxiety, and depression, with average length of stay of 30-90 days at Devou Park and Burlington campuses.
• Outpatient Therapy Individual, couples, and family therapy services for children, teens, and adults experiencing mental health disorders, addiction, or behavioral challenges impacting daily functioning, delivered in-person and via telehealth.
• Medication Management Psychiatric evaluations, medication management, and brief supportive therapy provided by board-certified Psychiatric Mental Health Nurse Practitioners, including pharmacogenomics testing through GeneSight for patients aged 6 and older.
• Intensive Outpatient Program (IOP) Structured, trauma-informed therapeutic care for children, adolescents, and adults with mental health and/or substance use disorders, offering multiple group sessions weekly with evidence-based practices.
• Partial Hospitalization Program (PHP) Five-day-per-week, 4-hour-per-day structured treatment for adolescents and adults with significant mental health diagnoses using a trauma-informed, multidisciplinary approach and DBT-informed framework.
• Targeted Case Management Coordination of care connecting clients and families to social, educational, and medical services, with individualized care plans developed by case managers in collaboration with therapists and community providers.
• Family Preservation Program Collaboration with Kentucky Department for Community-Based Services (DCBS) to strengthen families and prevent out-of-home placement, using TF-CBT, Motivational Interviewing, Functional Family Therapy, and Multisystemic Therapy delivered in client homes.
• OneQuest Wellness (EAP and Proactive Mental Health) Proactive mental health services including outpatient therapy for adults, Employee Assistance Programs (EAP) for organizations, and wellness programming designed to build workforce resilience and individual well-being.
• Client Connect Portal Web-based and mobile patient portal enabling clients to access health information, schedule appointments, complete forms, pay bills, communicate with care teams, and access secure online video therapy services, available via web and native iOS/Android apps.
• Telehealth Services Remote mental health services delivered via secure video conferencing, enabling clients to access therapy, assessments, and consultations from home or other convenient locations.

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• SHP ArchitectureflagshipStrategic or Co-development Partner · 15 June 2026EAP test pilot program launching OneQuest Health Wellness division. SHP (110 employees, 80 locally) has existing wellness culture with corporate call app, financial workshops, massage therapy, and mental health forums. Pilot will study usage patterns and clinical efficiency for mid-sized workforces with goal of adapting framework for future corporate partners.
• Kentucky Commission on Human RightscoreStrategic or Co-development Partner · 11 June 2026State commissioners meeting at OneQuest's Covington campus. CEO Rick Wurth serves as appointed commissioner representing Sixth District. Commission enforces Kentucky Civil Rights Act through partnerships with EEOC and HUD. Visit highlights organization's commitment to culturally competent care and civil rights advocacy.
• Northern Kentucky UniversitycoreStrategic or Co-development Partner · 30 November 2025Workforce development partnership addressing mental healthcare shortages. Secured $100,000 in scholarship funding through Kentucky CPE Healthcare Workforce Investment Fund for NKU Master of Science in Clinical Mental Health Counseling program. OneQuest contributed $50,000 matching funds. Total of $300,000 leveraged for regional workforce development since fund inception.
• Kosair CharitiesminorStrategic or Co-development PartnerFace It Movement partner promoting best practices in child abuse prevention and intervention. Supports advocacy for effective policies to improve child welfare system.
• KrogerminorChannel Partner/ Reseller/ DistributorKroger Community Rewards partner. Shoppers link Kroger Plus card to OneQuest (NPO #KH159) and organization receives 3% of purchases. Over $15,000 received to date.
• AmazonminorChannel Partner/ Reseller/ DistributorAmazon Wish List allows donors to purchase items shipped directly to OneQuest. Helps reduce operational expenses to direct more funds toward treatment services.
• Council on AccreditationcoreOthersInternational accreditation organization. OneQuest undergoes rigorous four-year accreditation process (most recently 2022) demonstrating compliance with regulatory requirements and best practices.
• The Sanctuary InstitutecoreOthersThree-year certification process for Sanctuary Model (first Kentucky behavioral health organization certified in 2018, re-certified every three years). Blueprint for trauma-responsive clinical and organizational change.
• Human Rights Campaign FoundationcoreStrategic or Co-development PartnerAll Children—All Families program promoting LGBTQ cultural competency. OneQuest was first Kentucky provider to earn recognition (May 2016) and has achieved annually since, earning highest Innovator status.
• Kentucky Department for Community-Based ServicescoreChannel Partner/ Reseller/ DistributorDCBS refers families to Family Preservation Program after confirming eligibility. Collaboration supports families with active/open cases with Cabinet for Health and Family Services.
• Covington Independent Public SchoolsminorStrategic or Co-development PartnerTransformational Learning Center located on Devou Park campus. Partnership provides academic support for youth in treatment.

Scale indicators10 records

Recent moves9 records

Expansion highlights7 records

Broad incumbents

• Lyra Health: Technology-enabled mental health benefits provider serving employers with EAP, therapy, and coaching. Comparable in the Wellness/EAP line of business OneQuest is launching, but operates nationally and as a venture-backed incumbent rather than a regional nonprofit.
• Spring Health: Global mental health benefit solution for employers and health plans, combining EAP, therapy, and digital tools. Comparable to OneQuest's new Wellness/EAP strategy but at much greater scale and with significantly more technology investment.

Direct peers

• Talbert House: Greater Cincinnati–based nonprofit offering behavioral health, addiction, and community services to families, children, and adults in the same Ohio/Kentucky/Indiana tri-state region. Directly comparable in geography and target populations.
• Centerstone: National nonprofit provider of mental health, substance use, and community-based services with a comparable multi-state footprint and full care continuum. Operates residential, outpatient, and EAP-adjacent services, similar to OneQuest's scope.
• Aspire Indiana Health: Indiana-based nonprofit delivering integrated behavioral health, primary care, and community services across a regional footprint. Comparable in its combination of clinical and social services and rural/small-metro reach.
• Mental Health Cooperative (Nashville): Tennessee-based nonprofit providing outpatient mental health, substance use, case management, and crisis services with similar payor mix and integrated model. Operates as a community mental health center in a comparable state environment.
• Hazelden Betty Ford Foundation: National nonprofit known for residential and outpatient substance use and mental health treatment. Comparable in residential treatment intensity, evidence-based modalities, and nonprofit/charitable funding model.
• Volunteers of America Ohio & Indiana: Regional nonprofit arm of a national organization providing behavioral health, housing, and family services across Ohio and Indiana. Overlaps with OneQuest's regional service area and family/children's programming.
• Best Point Education & Behavioral Health: Cincinnati-area nonprofit serving children and families with mental health, education, and prevention services. Comparable mission, youth focus, and regional service area, making it a strong direct peer for OneQuest's children's continuum.
• Brightli (formerly Burrell Behavioral Health): Large nonprofit community behavioral health organization offering a similar full continuum of outpatient, residential, crisis, and case management services across multiple states. Closely comparable in mission, payer mix, and integrated care model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ONEQUEST_1882
• Facebookfacebook.com/ONEQUESTHEALTH
• LinkedInlinkedin.com/company/onequest-health
• Instagraminstagram.com/onequesthealth

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OneQuest Health