Serbus

What Serbus does

Serbus, LLC is a privately held IT services firm founded in 2000 and headquartered in Plymouth, Minnesota, operating under the DBA "Denali" with a headcount of 1–10 employees. The company designs, builds, and manages technology solutions for individuals, families, small businesses, ministries, educational institutions, and property owners, with primary segments being individuals/families and small businesses and secondary segments including ministries/nonprofits, education, and estates. Its core offerings are organized around four pillars: privacy-focused data infrastructure (private cloud, hybrid cloud, and encrypted storage built on Synology DSM, Nextcloud, and Cloudplan), cybersecurity (UTM firewalls via SonicWall and Netgate/PfSense, plus password management, biometrics, 2FA, and security training), IoT (Raspberry Pi-based servers, workstations, and coding/robotics education platforms), and estate/property technology (Home Assistant and Esphome with LonMark, Distech, LOYTEC, and Echelon Adesto integrations), plus ministry IT services with dedicated pricing.

Serbus monetizes through a mix of professional services, managed services, and hardware sales, all priced via custom quotes on a multi-year contract cadence. Distribution is consultative and direct, relying on website contact forms rather than self-service or e-commerce channels, with a regional Minnesota/Upper Midwest scope and occasional international ministry engagements. The company explicitly avoids vendor lock-in by deploying open-source and open-protocol platforms, positions itself around data sovereignty and independence from "BigTech," and claims over three decades of combined team experience. There are no disclosed funding rounds, no M&A activity, no patents, no AI/ML capabilities, and no senior management team disclosed beyond general contact information.

Name

Serbus

Legal name

Serbus, LLC

Website

https://serbus.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Serbus is a small Plymouth, Minnesota-based IT services firm that designs, deploys, and manages privacy-focused technology solutions — including private cloud storage, UTM firewalls, Raspberry Pi IoT, and estate automation — for individuals, families, small businesses, ministries, and property owners, using open-source and commercial partner platforms.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519), Services to Buildings and Dwellings (5617)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Facilities Support Management Services (8744)

akta.pro primary industry

IT Service Management (ITSM) Platforms (HDAEALAA)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Operations Management (ITOM) Platforms (HDAEALAC)

Keywords

• IT managed services
• Private cloud storage
• Cybersecurity solutions
• IoT consulting
• Building automation

Headquarters

HQ city

Plymouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. IT Services: Professional services including hardware procurement, software solutions, networking, training, troubleshooting, and custom programming for individuals, families, and small businesses.
2. Private Cloud Solutions: Design, deployment, and management of private data storage solutions using Synology DSM, Nextcloud, and Cloudplan platforms.
3. Cybersecurity Services: UTM firewall deployment, configuration, testing, and monitoring services along with security training and access management solutions.
4. IoT Device Solutions: Raspberry Pi-based server, workstation, and coding/robotics platform sales and configuration for education and infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels1 record

Core offering

Serbus designs, builds, and manages customized IT, security, privacy, IoT, and property technology solutions for individuals, families, small businesses, ministries, and estate owners. Its portfolio covers private cloud and hybrid cloud storage, UTM firewalls and access management, Raspberry Pi-based IoT servers/workstations/education platforms, and Home Assistant-driven building automation. Solutions are delivered as consultative, budget-tailored engagements with no standardized pricing.

Product overview

Serbus is an IT services and solutions company offering a comprehensive portfolio of products and services organized around privacy, security, IoT, and property management. Their core offerings include private cloud storage solutions (using Synology DSM, Nextcloud, and Cloudplan), encrypted storage, and hybrid cloud infrastructure. They provide private communication services including email, chat/messaging, VPN, photo/video managers, calendar, and contacts. Their security portfolio includes UTM firewalls, password management, biometrics, and 2FA services. For IoT, they specialize in Raspberry Pi-based solutions for servers, workstations, and coding/robotics education. Their property tech offerings focus on estate management using Home Assistant and Esphome platforms with LonMark protocol support. Additionally, they offer specialized ministry IT services with dedicated pricing for religious organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Services

Quantifiable outcome

• Custom solutions without breaking the bank
• +1 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• SynologycoreTechnology or IntegrationSynology is a key technology partner for Serbus, providing NAS (Network Attached Storage) solutions and Synology DSM operating system for private data storage implementations. Serbus recommends and deploys Synology products as part of their private cloud and storage solution offerings.
• NextcloudcoreTechnology or IntegrationNextcloud is integrated as a core component of Serbus's private cloud solutions, providing open-source file sync, share, and collaboration platform for customers seeking data sovereignty.
• SonicWallcoreTechnology or IntegrationSonicWall provides UTM (Unified Threat Management) firewall solutions that Serbus deploys for border security and network protection services.
• Netgate/PfSensecoreTechnology or IntegrationNetgate hardware running PfSense open-source firewall software is offered as an affordable firewall option for customers seeking enterprise-grade border security without proprietary vendor lock-in.
• Raspberry Pi FoundationcoreTechnology or IntegrationRaspberry Pi devices serve as the foundation for Serbus's IoT solutions including servers, workstations, and coding/robotics education platforms. The partnership leverages open-source community resources.
• Home AssistantcoreTechnology or IntegrationHome Assistant open-source home automation platform is deployed for Serbus's estate and property management solutions, providing open-protocol building control without vendor lock-in.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• NexusTek: A managed IT services and cybersecurity provider serving SMBs across the U.S. with cloud, security, and IT support offerings, directly comparable to Serbus's IT services and security portfolio.
• Cyberian Technologies: Provides IT support, cybersecurity, and cloud services to small businesses and nonprofits, closely aligned with Serbus's SMB and ministry customer focus.
• Datalink Networks: A small-to-mid-market IT services firm delivering managed IT, networking, and security solutions. Operates in a similar SMB-focused services model as Serbus.
• Small Business IT Services: A boutique IT services firm delivering consulting, networking, and security services to small businesses, comparable to Serbus in size, customer focus, and service breadth.
• Technology Pointe: Regional IT services firm offering managed IT, cloud, and security solutions to small businesses and nonprofits, very similar in scope and customer mix to Serbus.
• CalTech Web: A small managed IT services company serving SMBs with cloud, networking, and cybersecurity offerings, very similar in scale and target customer profile to Serbus.

Broad incumbents

• Integris: A larger managed IT services and cybersecurity provider covering IT management, cloud, and compliance for SMBs across multiple regions, a scaled-up analogue of Serbus's service model.

Others

• Nextcloud GmbH: The open-source private cloud platform Serbus deploys as a core part of its private cloud and data sovereignty offerings, comparable as a technology supplier rather than a direct competitor.
• Home Assistant (project): The open-source home automation platform that Serbus integrates as a core partner, providing the technological foundation for Serbus's estate/property management offerings.

Regional players

• Egenera: Provides private cloud and managed infrastructure solutions, similar to Serbus's private cloud and data sovereignty positioning, though typically serving larger enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/serbus-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serbus