Stadt Hohenems

What Stadt Hohenems does

Stadt Hohenems is the municipal government of Hohenems, a city of approximately 16,000-20,000 residents in the Austrian state of Vorarlberg, operating under the statutory authority of Austrian public law. The municipality provides the full spectrum of local government services, including civil registry administration (Meldeamt), ID Austria and Amtssignatur digital identity services, waste and environmental management, public safety, urban planning, childcare and elder care, sports facility operations, cultural programming, tourism promotion, and economic development support for local businesses. Service delivery spans physical (Rathaus at Radetzkystraße 5; Kaiser-Franz-Josef-Straße 4 administrative offices) and digital channels, with the latter centered on the hohenems.at portal and its ecosystem of specialized platforms, including the Veröffentlichungsportal for official municipal publications, Mittagsmenü Hohenems for local restaurant lunch menus, and the Bürgermeldungen citizen reporting system.

The municipality's technology stack is built on third-party infrastructure: the hohenems.at website was designed by Baschnegger Ammann Partner (BAP), appointment booking runs through Microsoft Outlook, web analytics are powered by Google Analytics, and the citizen-facing AI assistant Henry is provided by goodguys gmbh with responses generated through OpenAI and Google server-side processing. Citizen communications are distributed across a multi-platform presence spanning Facebook, Instagram, YouTube, Twitter/X, and a dedicated WhatsApp Channel, supplemented by the subscription-based s'Blättle digital newsletter (30 EUR/year). Administrative operations are led by Mayor Dieter Egger, supported by Vice Mayor Markus Klien, councilors including Environment Councilor Gerhard Stoppel and Daniela Metelko-Micheluzzi, and functional heads including Simon Egle (Communications), Johannes Walser (Data Protection), and Michael Pillei (City Planning).

Stadt Hohenems's funding model is primarily tax-based: the vast majority of services are provided free of charge to residents, with municipal operations financed through taxes, government allocations, and fees. The only disclosed paid consumer product is the s'Blättle newsletter subscription. Distribution of municipal services occurs through direct citizen channels (Rathaus counters, e-government portal), community multipliers (Vereine, schools, kindergartens), and the Amtstafel official bulletin board. The municipality maintains strategic partnerships across environmental (KLAR! am Rhein, Greenpeace Austria), cultural (Kunstkreis C, Bücherei Hohenems), educational (VHS Hohenems, BSBZ), humanitarian (Kiwanis, Caritas), and cross-border (Ukrainian Embassy, HTL Bregenz) domains, with no commercial revenue concentration and no equity-financed operations.

Name

Stadt Hohenems

Legal name

Stadt Hohenems

Website

https://hohenems.at

Company type

Public

Founded year

1983

Operating status

Operating

Short description

Stadt Hohenems is the municipal government of Hohenems, Vorarlberg, Austria, providing statutory administrative, social, cultural, environmental, and e-government services to approximately 16,000-20,000 residents through the Rathaus, the hohenems.at digital portal, and community programs.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal administration services
• Public administration
• Citizen services
• E-government services
• Waste management services

Headquarters

HQ city

Hohenems

HQ country

Austria

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels6 records

Marketing channels11 records

Core offering

Stadt Hohenems is the municipal government of the city of Hohenems in Vorarlberg, Austria. It provides statutory public services including civil registration, waste and environmental management, e-government services, childcare, elder care, sports and cultural programming, tourism promotion, and digital citizen services such as the AI chatbot Henry. Funding comes primarily from taxes and municipal fees, with most citizen services free of charge.

Product overview

Stadt Hohenems operates a unified digital municipal services ecosystem consisting of the primary city website (hohenems.at) as the central citizen portal, complemented by specialized sub-platforms including Mittagsmenü Hohenems for restaurant lunch menus, the Veröffentlichungsportal for official municipal publications, and the AI-powered digital assistant Henry. The ecosystem provides e-government services such as ID Austria registration, Amtssignatur digital signatures, citizen reporting tools, and cultural programs like the Junges Atelier youth creative workshops.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 45.2% green space coverage in city centre (ranked among top Austrian municipalities)
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature1 record

Partnerships

25 partnerships are on record, tiered core and minor.

• Greenpeace AustriacoreStrategic or Co-development Partner · 1 January 2026Greenpeace Austria conducted an Austria-wide analysis of green infrastructure across 80 cities with more than 10,000 inhabitants. Hohenems was awarded 'NaturStadt-Pionier' status, recognizing 45.2% green space coverage in the city centre. The partnership provides third-party validation of Hohenems' environmental policies and sustainability leadership.
• Kiwanis Club (International)coreStrategic or Co-development Partner · 1 January 2026Kiwanis International initiated and organizes recreational holidays for children from Ukraine in Vorarlberg for the third consecutive year. The program provides a two-week respite from war-affected life, with 30 children hosted in Hohenems in 2026. Supported by Stadt Hohenems, the Ukrainian Embassy, Caritas, and Land Vorarlberg.
• Caritas VorarlbergcoreStrategic or Co-development Partner · 1 January 2026Caritas is a key partner in the recreational program for Ukrainian children hosted in Hohenems. The organization contributes to the care and support services alongside Kiwanis, the city, and regional government.
• Land Vorarlberg (State of Vorarlberg)coreStrategic or Co-development Partner · 1 January 2026The regional government of Vorarlberg co-funds and supports the recreation program for Ukrainian children in Hohenems, alongside Kiwanis, Caritas, and the Ukrainian Embassy.
• Ukrainian Embassy in AustriacoreStrategic or Co-development Partner · 1 January 2026The Ukrainian Embassy collaborated with Stadt Hohenems in the child recreation program, including a visit by Ambassador Vasyl Khymynets to Hohenems and coordination of the children's stay. Additionally, an decommissioned fire engine was donated to the city of Okachiv as a sign of solidarity.
• Ärzte ohne Grenzen (Médecins Sans Frontières)minorStrategic or Co-development Partner · 1 January 2026As part of a social initiative between BSBZ Hohenems and HTL Bregenz, 4,500 euros were donated to Ärzte ohne Grenzen in the school year 2025/26. The cooperation involves annual charitable donations over three consecutive school years.
• KLAR! am Rhein (Klimawandel-Anpassungsmodellregion)coreStrategic or Co-development Partner · 1 January 2026Stadt Hohenems partnered with KLAR! am Rhein for the 2026 Neophytenaktionstag (invasive species removal day), organizing volunteer efforts to remove glandular spring beauty (drüsiges Springkraut) along the upper Rhine dam path. KLAR! coordinates regional climate adaptation measures across municipalities.
• SVÖ Rhein-Hohenems (German Shepherd Dog Club)minorStrategic or Co-development Partner · 1 January 2026SVÖ Rhein-Hohenems provided catering for the 2026 Neophytenaktionstag organized by Stadt Hohenems and KLAR! am Rhein. The volunteer event brought together approximately 25 participants for invasive species removal.
• Neighbouring municipalities (Diepoldsau, Lustenau, Altach, Mäder)coreStrategic or Co-development Partner · 1 January 2026Stadt Hohenems launched a joint information campaign with the municipalities of Diepoldsau, Lustenau, Altach, and Mäder to protect the Alten Rhein (Old Rhine) from invasive species like the quagga mussel (Quaggamuschel). The campaign includes signage at approximately seven locations in Hohenems.
• ASVÖ (Austrian Sports Association)minorStrategic or Co-development Partner · 1 January 2026ASVÖ representatives attended the 98th annual general meeting of Schiverein Hohenems, providing organizational support and representing the sports association at the Vorarlberg state ski club's activities.
• HORNBACH HohenemsminorImplementation/ SI/ Consulting Partner · 1 January 2026HORNBACH conducts stilt-building workshops (Stelzenbau) at the Kinderbaustelle Hohenems on July 21 and 23, 2026, providing expertise and materials for the free children's construction program.
• Bücherei Hohenems (Public Library)minorStrategic or Co-development Partner · 1 January 2026The public library serves as a venue for the Junge Redaktion (young reporters) atelier workshops and hosted the launch of the #mitmachbar youth magazine on June 19, 2026. The library distributes copies of the youth magazine alongside Volksschule and Mittelschule schools.
• Literaturhaus Vorarlberg (Literature House Vorarlberg)minorImplementation/ SI/ Consulting Partner · 1 January 2026Kindergarten Markt children visit Literaturhaus Vorarlberg for the writers:class mini program, led by facilitator Maria Benzer. The program introduces pre-school children to language and literature through the 'Funkelinchen' character, with sessions held alternately at the kindergarten and the literature house.
• Obst- und Gartenbauverein Hohenems (Fruit and Gardening Club)minorStrategic or Co-development Partner · 1 January 2026The Obst- und Gartenbauverein Hohenems organizes community gardening activities, operates the Vereinsschopf venue, and hosts the Kantineur service. The club celebrated the 10th anniversary of Rainer Benzer as Kantineur in June 2026.
• Gesangverein Hohenems (Choir)minorStrategic or Co-development Partner · 1 January 2026Gesangverein Hohenems organized the third 'Singen unter den Arkaden' event on July 11, 2026, at the Palasthof, featuring multiple Emser choirs and music groups including Chor JOY, stimm art, Kirchenchor St. Konrad, and Allrounders.
• Kunstkreis C – Circle of ArtcoreStrategic or Co-development Partner · 1 January 2026Kunstkreis C organizes the So WoW! creative summer workshop week (July 6–12, 2026) with workshops in Performing Arts, Visual Arts, and Music, and hosts gallery.T.69 ARTspace. The city supports these cultural programs as part of its cultural development initiative.
• Naturschutzbund Vorarlberg (Nature Conservation Association Vorarlberg)minorStrategic or Co-development Partner · 1 January 2026Naturschutzbund Vorarlberg co-organized the 'Faszinierende Vielfalt am Schlossberg' nature excursion on May 9, 2026, led by Stefan Pruner, exploring the plant and insect biodiversity of the Schlossberg area.
• Frau Holle – Babysitter-VermittlungcoreImplementation/ SI/ Consulting Partner · 1 January 2026Frau Holle coordinates babysitter services for Hohenems families, organizing a 14-hour babysitter course through VHS Götzis, funded by Stadt Hohenems. Seven new babysitters were trained and certified in May 2026 and are available for family childcare assignments.
• VHS GötzisminorImplementation/ SI/ Consulting Partner · 1 January 2026VHS Götzis delivered the 14-hour babysitter certification course (May 2026) for seven new babysitters, organized by Frau Holle and enabled by Stadt Hohenems funding.
• Wildbach- und Lawinenverbauung (WLV) – Generalprojekt HohenemscoreStrategic or Co-development Partner · 1 January 2026The forest department of Stadt Hohenems conducts 'Dickungspflege' (young forest thinning) works within the framework of the Generalprojekt Hohenems managed by the WLV (Wildbach- und Lawinenverbauung), aiming to develop stable, climate-resilient protective forests.
• BSBZ Hohenems (Bäuerliches Schul- und Bildungszentrum)coreStrategic or Co-development Partner · 1 January 2026BSBZ Hohenems (Berufsbildende Schule) serves as a host location for Ukrainian children recreation programs and received a donated hydraulic training system from HTL Bregenz. The school also partners in the HTL-BSBZ charitable donation initiative.
• LöwensaalminorImplementation/ SI/ Consulting Partner · 1 January 2026The Löwensaal (at Schloßplatz) serves as the venue for public sessions of the city council (Stadtvertretung), the main deliberative body of Stadt Hohenems.
• Jugendhaus s'KästleminorImplementation/ SI/ Consulting Partner · 1 January 2026The youth house 's'Kästle' serves as a distribution point for the #mitmachbar youth magazine alongside schools and the Bücherei Hohenems.
• VHS Hohenems (Adult Education Centre)coreImplementation/ SI/ Consulting Partner · 1 January 2025VHS Hohenems collaborates with the Junges Atelier program, providing facilities and coordinating programming for children's and youth workshops in drawing, digital creativity, circus, and journalism. VHS also hosts the Sommerferien-Aktivprogramm (summer activity program) and manages registrations for the Aktivsommer and Kinderbaustelle programs.
• Spar Markt Hohenems (Bahnhofstraße)minorStrategic or Co-development Partner · 1 January 2022A new underground collection station for glass and metal packaging was established at the Spar supermarket on Bahnhofstraße. The collection point operates during regular business hours of the store, providing a modern, noise-reduced waste sorting facility for citizens.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Stadt Feldkirch: Regional Vorarlberg city with comparable municipal service portfolio including administration, culture, and e-government; comparable in scale (~36,000 residents) and governance structure, making it a relevant operational peer.
• Stadt Bregenz: State capital of Vorarlberg; provides the full municipal service stack and operates digital citizen services including Ausweis/ID Austria. Functions as the lead reference municipality for digital initiatives in the same state.
• Stadt Dornbirn: Largest city in Vorarlberg and immediate regional peer to Hohenems; provides the same municipal administration, e-government, and citizen services portfolio at a larger scale (~50,000 residents). Directly comparable for benchmarking digital initiatives and operational model.
• Marktgemeinde Lustenau: Neighbouring municipality in the Rheintal with active cross-border cooperation on invasive species; comparable in population (~23,000) and administrative scope. Co-partner on the Alten Rhein campaign.
• Stadt Bludenz: Another Vorarlberg municipal peer providing the same statutory services and digital citizen infrastructure; useful for benchmarking IT investments and service delivery for medium-sized Austrian alpine cities.

Broad incumbents

• Stadt Graz: Larger Austrian city operating a far broader and more mature digital citizen platform including chatbots, Open Data, and e-government. Relevant as an aspirational peer showing the long-run trajectory for citizen digital services.
• Stadt Linz: Austrian city with established e-government services, including digital forms, citizen accounts, and chatbot pilots. Comparable as a peer showing how mid-to-large Austrian municipalities structure their digital citizen engagement.

Regional players

• Gemeinde Vaduz (Liechtenstein): Small-state capital with comparable population (~5,700) and Alpine Rhine-region context. Useful as a regional scale benchmark, although jurisdiction and language differ.

Others

• Stadt Wien (MA 01): Vienna operates one of the most advanced municipal digital ecosystems in the German-speaking world, including the 'WienBot' chatbot which is a direct conceptual analogue to Hohenems' Henry. Useful as a scaling benchmark for AI-driven citizen service.
• goodguys gmbh: Vienna-based vendor providing the AI-Concierge technology behind Henry. Relevant as the technology supplier whose roadmap, pricing, and reliability directly determine Hohenems' conversational AI capability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/stadthohenems
• YouTubeyoutube.com/stadthohenems
• Facebookfacebook.com/stadthohenems
• Instagraminstagram.com/stadthohenems
• LinkedInlinkedin.com/company/stadthohenems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Hohenems