SERVPRO of Houston County

What SERVPRO of Houston County does

SERVPRO of Houston County is a locally owned and operated franchise of the SERVPRO disaster restoration system, headquartered in Kathleen, Georgia and serving residential and commercial customers across Houston County and surrounding communities including Warner Robins, Perry, Bonaire, Centerville, and Robins Air Force Base. Founded in 2011 under owner Carl S. Perazzola (with co-owners Justin and Brandon Bisig), the franchise delivers 24/7 emergency response across water damage, fire and smoke damage, mold remediation, and storm/disaster recovery, complemented by construction rebuild, roofing, specialty cleaning (biohazard, virus/pathogen, document restoration, odor removal), and general cleaning services.

The business is built on SERVPRO's proprietary training and operational processes, with IICRC-certified staff trained at the corporate training facility and an owner who served as a Corporate Trainer for SERVPRO Industries, Inc. covering Georgia franchises since 2008. Service delivery is on-site at customer properties, executed by field crews dispatched via 24/7 phone intake.

Revenue mechanics are split across three streams: insurance-covered restoration work (the primary stream, where the franchise serves two customers on each job — the homeowner and the insurance adjuster), self-pay specialty and general cleaning services, and construction/roofing rebuild work following damage events. Pricing is not publicly disclosed and is determined through insurance claims processes on covered jobs or quote-based for self-pay work. The franchise acquires customers primarily through emergency inbound calls, insurance carrier/adjuster referrals, Google Business Profile presence (4.9 rating, 341 reviews), and the broader SERVPRO national brand.

Name

SERVPRO of Houston County

Legal name

SERVPRO of Houston County

Website

https://servprohoustoncounty.com

Company type

Private

Founded year

2011

Operating status

Operating

Short description

SERVPRO of Houston County is a locally owned SERVPRO franchise in Kathleen, Georgia providing 24/7 water, fire, mold, and storm damage restoration plus cleaning, construction, and roofing services to residential and commercial customers across Houston County.

Ownership category

akta.pro rank

Product category

Disaster Restoration and Cleaning Services

NAICS

Remediation Services (562910)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Storm disaster recovery
• Commercial property restoration

Headquarters

HQ city

Kathleen

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Insurance-Covered Restoration Services: Primary revenue stream from water damage, fire damage, and storm damage restoration services covered by homeowners insurance. The company works directly with insurance adjusters and homeowners, serving two customers on each job.
2. Self-Pay Cleaning Services: Additional revenue from services paid directly by customers including duct cleaning, carpet cleaning, tile cleaning, deodorization, mold remediation, and bio-hazard cleanup.
3. Construction and Roofing Services: Revenue from construction repairs and roofing services following damage events, including roof tarping and board-up services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

SERVPRO of Houston County is a locally owned and operated SERVPRO franchise providing 24/7 emergency cleanup, restoration, and construction services. The company responds to water, fire, mold, and storm damage at residential and commercial properties, working directly with homeowners insurance carriers on covered losses and also offering self-pay cleaning services.

Product overview

SERVPRO of Houston County is a fire and water cleanup and restoration company offering a comprehensive suite of property damage restoration services. The core service portfolio consists of Water Damage Services, Fire Damage Services, Mold Remediation, Storm/Disaster Services, Construction Services, and Commercial Services. These core offerings are complemented by Specialty Cleaning Services (including air duct cleaning, biohazard cleanup, sewage cleanup, virus/pathogen cleaning, packout and contents restoration, document restoration, odor removal, and vandalism cleanup) and General Cleaning Services (carpet, upholstery, ceiling, floor, wall, drape, and blind cleaning), as well as Roofing Services. The company primarily serves insurance-covered losses, working directly with homeowners' insurance and insurance adjusters, while also offering self-pay services such as duct cleaning, carpet cleaning, tile cleaning, deodorization, mold remediation, and bio-hazard cleanup.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Services Water damage cleanup, water extraction, and structural drying services for properties affected by flooding, leaky roofs, overflowing toilets, broken pipes, sewage, and other water-related incidents. Targeted at residential and commercial property owners, often covered by homeowners insurance.
• Fire Damage Restoration Services Fire and smoke damage cleanup and restoration services, including soot and smoke removal from structures and contents. Targeted at residential and commercial property owners dealing with fire and smoke damage, typically working with insurance carriers.
• Mold Remediation Services Mold and mildew detection, removal, and remediation services for residential and commercial properties. Targeted at property owners dealing with mold contamination, offered through both insurance-covered claims and self-pay arrangements.
• Storm and Disaster Services Storm damage response including emergency roof tarping, board-up services, and disaster recovery for properties affected by severe weather events. Targeted at homeowners and commercial property owners in storm-impacted areas.
• Construction Services Rebuilding and construction services following fire, water, or storm damage, including flooring replacement, drywall repair, water heater replacement, and painting. Targeted at residential and commercial property owners who need repair and reconstruction after damage events.
• Commercial Restoration Services Commercial property restoration services for businesses, including cleanup and restoration after fire, water, or storm damage, along with business continuity support. Targeted at commercial property owners, facility managers, and business operators.
• Roofing Services Roofing repair and replacement services for storm-damaged and disaster-affected properties. Targeted at residential and commercial property owners needing roof repair or replacement.
• Specialty Cleaning Services Specialized cleaning services including air duct/HVAC cleaning, biohazard/crime scene cleanup, virus/pathogen cleaning, packout and contents restoration, document restoration, odor removal, and vandalism/graffiti cleanup. Targeted at homeowners, businesses, and self-pay customers.
• General Cleaning Services General cleaning services for carpets, upholstery, ceilings, floors, walls, drapes, and blinds. Targeted at self-pay residential and commercial customers.

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Homeowners Insurance CarrierscoreOthersSERVPRO of Houston County works directly with homeowners insurance companies on covered losses. They serve two customers on each job - the homeowner and the insurance adjuster. Most restoration jobs are covered losses processed through insurance claims.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Emerging players

• ServiceMaster Clean: Franchise system focused on commercial and residential janitorial and specialty cleaning services, with partial overlap into specialty cleaning categories SERVPRO of Houston County offers (carpet, upholstery, post-construction). Adjacent competitor in the non-restoration cleaning segment.

Direct peers

• AdvantaClean: Franchise provider specializing in water damage, mold remediation, air duct cleaning, and indoor air quality services. Comparable franchise model with overlapping specialty cleaning and remediation offerings.
• Paul Davis Restoration: National franchise network providing residential and commercial restoration, reconstruction, and emergency services for fire, water, mold, and storm damage. Closest head-to-head franchise competitor to SERVPRO at the local-unit level.
• Rainbow International Restoration: Franchise-based residential and commercial restoration brand under Neighborly offering water, fire, and mold damage services. Comparable unit-level franchise model and service mix to a single SERVPRO territory.
• Restoration 1: National franchise network under Neighborly offering residential and commercial restoration services including water, fire, mold, and sewage cleanup. Comparable franchise structure and service portfolio to a single SERVPRO franchise.
• PuroClean: Property damage restoration franchise providing water, fire, mold, and biohazard cleanup to residential and commercial customers. Direct franchise competitor with overlapping insurance-channel relationships.
• 911 Restoration: Franchise-based emergency restoration brand providing water damage, fire and smoke damage, mold remediation, and sanitization services. Direct franchise competitor with comparable unit economics and customer acquisition model.

Broad incumbents

• BELFOR Property Restoration: Large, multi-national property restoration and disaster recovery company operating both company-owned and franchise branches. Comparable service offering but at much larger scale and broader geographic footprint than a single franchise unit.
• ServiceMaster Restore: Long-standing franchise system (under ServiceMaster Brands) providing residential and commercial disaster restoration services. Comparable service lines and franchise structure; broader portfolio than a single SERVPRO territory.
• SERVPRO Industries (Servpro Franchisor, LLC): National franchisor and parent brand of approximately 1,700 SERVPRO franchises. Directly comparable as the system-level operator whose brand, training, and standards this franchise operates under; relevant as the umbrella competitor/incumbent in disaster restoration.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Servpro-of-Houston-County-220119995082339

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERVPRO of Houston County