Stad Vilvoorde

What Stad Vilvoorde does

Stad Vilvoorde (City of Vilvoorde) is a municipal government entity in the Flemish Region of Belgium, serving approximately 45,000 residents. The city traces its formal establishment to 1192, when it received city rights, and today administers the full scope of local public services mandated under Belgian municipal law, including civil affairs (identity documents, births/deaths/marriages registration), public-order enforcement (issuing 1,629 GAS 4 municipal administrative fines in the most recent reporting period), local education governance, mobility, social inclusion, and urban planning.

Operationally, the municipality runs a website-based digital service platform (e-loket) through which residents can initiate administrative transactions, and maintains a physical one-stop service counter. It operates START.huis, an entrepreneurial hub offering co-working and meeting space at €175–€350 per month, and runs the Schoolmenu program (annual budget ~€65,000) reaching more than 4,995 children across local schools. Digital-inclusion efforts are coordinated through the DIGIBANKEN partnership network aimed at digitally vulnerable residents.

Stad Vilvoorde's revenue model is characteristic of a Belgian/Flemish municipality: a combination of local taxes (onroerende voorheffing/real-estate prelevement, aanvullende personenbelasting/personal-income tax surcharge), per-capita allocations from the Flemish regional government, fee-based services (identity documents, START.huis rentals, permits), and inter-municipal cost-sharing. The city has approved a €100 million multi-year investment coalition in 2025 and is engaged in a 60-hectare CAT-site redevelopment with neighboring Gemeente Machelen and developer MG Real Estate, expected to add more than 2,000 new households, alongside a feasibility study for a shared swimming-pool with Machelen. Partnerships with AZ Jan Portaels hospital, VDAB (Flemish employment agency), and DIGIBANKEN anchor its social and economic-development portfolio.

Name

Stad Vilvoorde

Legal name

stad Vilvoorde

Website

https://vilvoorde.be

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stad Vilvoorde is a Belgian municipal government administering civil affairs, public safety, education, mobility, and local programs for ~45,000 residents via an e-loket digital platform, the START.huis entrepreneurial hub, and inter-municipal partnerships including a 60-hectare CAT-site redevelopment with Machelen and MG Real Estate.

Ownership category

akta.pro rank

Headquarters

HQ city

Vilvoorde

HQ country

Belgium

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Pricing tiers

Distribution channels9 records

Marketing channels10 records

Core offering

Stad Vilvoorde is the municipal government of Vilvoorde, Belgium, providing local public administration services to residents and businesses. It issues identity documents, building and event permits, and handles civil registry matters; delivers public programs including childcare, primary education, youth and leisure services; supports local entrepreneurship through the START.huis co-working and incubation hub; operates a digital citizen portal (e-loket), an online leisure reservation platform, and a shared-bicycle scheme via Nextbike; and runs digital-inclusion programs such as Digibank Samen Digitaal and a laptop lending service for vulnerable citizens.

Product overview

Stad Vilvoorde operates a comprehensive digital municipal service ecosystem centered on its official website (www.vilvoorde.be). The primary offerings include the E-loket digital counter for administrative procedures, the START.huis entrepreneurial hub providing affordable workspaces, the reservaties.vilvoorde.be leisure reservation platform, and various citizen services. The city also provides digital inclusion programs through Digibank, healthy school nutrition via Schoolmenu, shared mobility through Nextbike deelfietsen, and maintains educational facilities like SBS De Puzzel. The municipal website serves as the unified access point for these services alongside news, events, and community information.

Differentiator

Problem solved

Functional benefit

Products and services

• START.huis Co-working and entrepreneurial hub providing workspace, incubation support, and business-development resources for startups, freelancers, and small businesses located in or moving to Vilvoorde.
• E-loket (Digitaal Loket) Online citizen portal allowing Vilvoorde residents to request administrative services, permits, identity documents, and other municipal paperwork digitally.
• Reservatieplatform Vrije Tijd Online reservation platform enabling Vilvoorde residents to book municipal leisure facilities, activities, and related resources.
• Deelfietsen Nextbike Shared-bicycle scheme operated via the Nextbike platform, allowing Vilvoorde residents to rent bicycles from public stations across the city.
• Schoolmenu School nutrition program providing meals or menu information to children attending municipal primary schools.
• Digibank Samen Digitaal Digital-inclusion program offering training, guidance, and support to digitally vulnerable Vilvoorde residents to help them use digital services.
• Uitleendienst Laptop Laptop lending service allowing Vilvoorde residents (typically those without personal devices) to borrow laptops for digital access.

Quantifiable outcome

• Over 4,995 children have access to nutritious meals through Schoolmenu healthy eating initiative
• +4 more outcomes

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

29 partnerships are on record, tiered core and minor.

• Gemeente MachelencoreStrategic or Co-development Partner · 6 October 2023Joint masterplan development for 60-hectare former CAT-site redevelopment. Municipalities share governance and planning responsibilities for this major urban development project spanning both municipalities, including shared vision for housing, healthcare (AZ Jan Portaels), education (VDAB campus), and green spaces (Sporpark and Trawoolpark).
• MG Real EstatecoreStrategic or Co-development PartnerPrivate developer partner in public-private partnership for CAT-site redevelopment. Contributes real estate development expertise and investment capital to the project.
• AZ Jan PortaelscoreStrategic or Co-development PartnerRegional hospital that will build a new modern hospital facility on the CAT-site, providing healthcare services for both Vilvoorde and Machelen residents.
• VDABcoreStrategic or Co-development PartnerFlemish public employment service that will establish a training campus on the CAT-site, centralizing all VDAB services for the region and providing vocational training and employment support.
• Enchanté vzwcoreStrategic or Co-development PartnerNon-profit organization managing the Brooddoosnodig (Schoolmenu) project that provides nutritious meals to school children. City subsidizes the program with 65,000 euro per school year and 16 schools participate.
• Brood(doos)nodigminorStrategic or Co-development PartnerPlatform enabling financial donations from citizens and businesses to fund healthy meals at participating schools, distributing funds quarterly to schools.
• Digibanken Vilvoorde-MachelencoreStrategic or Co-development PartnerJoint digital inclusion initiative with Machelen providing digital literacy training, workshops, and support services to help citizens navigate digital services. Organizes annual Digital Week.
• Agentschap Binnenlands BestuurminorOthersFlemish government agency providing support for digital inclusion initiatives and local government digital transformation projects.
• CultuurconnectminorOthersOrganization supporting cultural institutions with digital services and connectivity, partner in digital inclusion and literacy initiatives.
• Departement Werk en Sociale EconomieminorOthersFlemish government department supporting employment and social economy projects, partner in digital inclusion initiatives.
• LINCminorOthersFlemish network supporting local government innovation and collaboration in digital services.
• VVSG (Vereniging van Vlaamse Steden en Gemeenten)minorOthersAssociation of Flemish cities and municipalities providing support and representation for local government initiatives.
• MediawijsminorOthersOrganization promoting media literacy and digital citizenship, supporting digital inclusion programs.
• Politiezone VIMA (Vilvoorde-Machelen)coreStrategic or Co-development PartnerJoint police zone providing security services for both Vilvoorde and Machelen municipalities, including cybercrime prevention campaigns and general law enforcement.
• Brandweer (Fire Brigade) VilvoordecoreStrategic or Co-development PartnerFire services for Vilvoorde, celebrating 150 years of service in 2025. Provides fire safety, rescue operations, and emergency response.
• Zorgbedrijf VilvoordecoreStrategic or Co-development PartnerMunicipal healthcare company providing care services, senior care, and healthcare coordination for Vilvoorde residents.
• cc Het BolwerkminorChannel Partner/ Reseller/ DistributorCultural center (cultureel centrum) providing leisure activities, events, workshops, and cultural programming for Vilvoorde residents.
• Bibliotheek VilvoordeminorStrategic or Co-development PartnerPublic library providing digital literacy programs, VR experiences, reading programs, and community gathering space.
• IOED Erfgoed Brabantse KoutersminorStrategic or Co-development PartnerInter-municipal heritage service providing expertise for historical preservation projects including the bronze tactile map of historical Vilvoorde.
• LidlminorOthersRetail partner supporting the Goed Begonnen campaign week by Enchanté vzw, helping provide nutritious meals to school children.
• Heemkundige Kring Hertog Hendrik IminorOthersLocal historical society contributing knowledge and expertise for historical heritage projects including the bronze tactile map.
• Bibliotheek VilvoordeminorChannel Partner/ Reseller/ DistributorPartner hosting Digital Week activities including fake news workshops, digital legacy sessions, and VR experiences for citizens.
• Bibliotheek MachelenminorChannel Partner/ Reseller/ DistributorPartner hosting Digital Week activities including Windows 11 transition workshops and FIFA gaming tournaments.
• Woensdagateliers VilvoordeminorChannel Partner/ Reseller/ DistributorPartner organizing creative digital workshops for children during Digital Week including stopmotion and green screen sessions.
• Ligo VilvoordeminorChannel Partner/ Reseller/ DistributorLanguage education center demonstrating Dutch language learning apps for non-native speakers during Digital Week.
• Okra Trefpunt MachelenminorChannel Partner/ Reseller/ DistributorSenior organization hosting Digital Week safety workshops on internet fraud and cybercrime prevention.
• GC 't Kwadrant DiegemminorChannel Partner/ Reseller/ DistributorCommunity center hosting FIFA gaming tournament for youth during Digital Week.
• Buurt Informatie Netwerken (BIN)minorChannel Partner/ Reseller/ DistributorNeighborhood information networks providing 112 BE emergency app training during Digital Week.
• Babilou BelgiumminorStrategic or Co-development PartnerChildcare operator establishing 33 new affordable childcare places at the 4 Fonteinen residential site in Vilvoorde.

Scale indicators17 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Stad Leuven: Neighboring Flemish Brabant municipal government offering the same portfolio of citizen services, schools, social welfare, and urban development; highly comparable in jurisdiction, regulatory regime, and citizen-facing digital infrastructure.
• Stad Mechelen: Nearby Flemish municipal government with similar e-loket-style digital services, social house (Sociaal Huis), and urban renewal programs; a close comparable in scale and Flemish Brabant / Antwerp-border context.
• Stad Aalst: Mid-sized Flemish city government with a comparable service mix (e-loket, schools, welfare, urban renewal) and similar political/governance structure under Flemish local-government law.
• Stad Hasselt: Flemish capital of Limburg providing the same portfolio of citizen services, schools, and economic-development programs; a relevant comparable for benchmarking digital-service maturity and entrepreneurial support offerings.
• Stad Kortrijk: West-Flemish city government with a comparable mix of citizen services, digital portal, social welfare, and economic-development programs; useful peer for benchmarking Flemish mid-sized municipal operations.
• Stad Gent: Major Flemish city government providing comparable municipal services (citizen portal, e-loket, urban development, social services, schools). Operates at much larger scale but serves as the benchmark Flemish municipal-government peer in terms of digital service delivery and policy breadth.
• Gemeente Machelen: Direct neighboring municipality already partnering with Stad Vilvoorde on the CAT-site masterplan, shared swimming-pool feasibility, joint police zone (Politiezone VIMA), and Digibanken digital-inclusion network — the most operationally intertwined peer.

Regional players

• Gemeente Zaventem: Adjacent Flemish Brabant municipality near Brussels Airport with similar small-scale municipal operations and proximity-driven dynamics; relevant comparable for the airport/canal/R0 corridor economics.

Others

• VVSG (Vereniging van Vlaamse Steden en Gemeenten): Association of Flemish cities and municipalities that provides shared services, policy representation, and digital-inclusion support to Stad Vilvoorde and its peers; an ecosystem/peer-support organization rather than a direct competitor.

Broad incumbents

• Provincie Vlaams-Brabant: Provincial-level government that oversees and co-funds many of the same citizen-service, welfare, mobility, and education domains in which Stad Vilvoorde operates; relevant as the higher-level public-sector counterpart shaping Vilvoorde's funding and policy environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sharer/sharer.php?u=https%3a%2f%2fwww.vilvoorde.be
• LinkedInlinkedin.com/company/stad-vilvoorde
• Instagraminstagram.com/start.huis.vilvoorde

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stad Vilvoorde