TeleCoop France

What TeleCoop France does

TeleCoop France is a Paris-based cooperative mobile virtual network operator (MVNO) founded in June 2020 and structured as a SCIC-SA (Société Coopérative d'Intérêt Collectif), in which subscriber-members (sociétaires) hold cooperative shares rather than traditional equity. It operates exclusively on Orange's 4G network (rated #1 in France by ARCEP) and deliberately does not offer 5G, framing this as an environmental and digital-sobriety stance. The product portfolio for individuals comprises Forfait Engagé (auto-decrement pricing from €20 down to €14 based on actual data consumption, up to 80GB), Forfait Sobriété (€10 base plus €2/GB usage-based, 100MB included), Forfait Transition (€20/month, 20GB with a €30 annual phone-repair aid), a tiered family/child plan range (Le Découverte, L'Intermédiaire, L'Avancé) launched in June 2024, and three dedicated blocked plans for children and teenagers. The professional (Pro) segment adds Sobriété Pro, Transition Pro 10/20/50GB (€20/€25/€30 HT), and a Data Mutualisée shared-fleet plan starting at €7.50 HT/line with 100GB data pools from €95 HT, sold through dedicated account managers (Quentin Testa, Hayan Abdallah). All plans are no-commitment, with SIM or eSIM and free number portability managed end-to-end via telecoop.fr.

The underlying technology stack is intentionally minimalist and sovereignty-oriented: Kirby CMS (PHP) for the website, Matomo for RGPD-compliant analytics (no Google Analytics), customer data hosted on Scaleway servers in France (ISO 50001:2018-certified DC3), Sellsy (French CRM), SlimPay and Stripe for PCI-DSS-compliant payments, and Mailjet for email. The website is eco-designed to 83% RGESN compliance with Lighthouse scores of 94–100 across performance, accessibility, and SEO, and the company holds ESUS (Entreprise Solidaire d'Utilité Sociale) approval from the French government, legally protecting its social mission. Approximately 10% of each subscriber bill is allocated to digital-ecological-transition advocacy including ARCEP and inter-ministerial participation, HOP (Halte à l'Obsolescence Programmée), Club de la Durabilité, Licoornes, and FairTEC (the collective of Fairphone, Commown, Murena, TeleCoop).

Go-to-market combines a direct-to-consumer online subscription portal (souscription.telecoop.fr, with under-10-minute sign-up and SIM delivery within 5 days) with community-led growth through the cooperative ownership model, partnership distribution via MAIF (exclusive Pro offer for MAIF sociétaire structures) and Biocoop retail locations, and a small direct field-sales team for the Pro segment. Pricing is low by French market standards (€10–€20/month individual, €7.50–€30/month professional), reflecting the cooperative's stated objective of impact over shareholder return; profits are reinvested rather than distributed. Reported subscriber outcomes include 3.9-year average phone retention (vs. 2.5-year national average) and 2.80GB/month average data consumption (15GB below national average), with 221 tonnes CO2-equivalent avoided in 2025 from longer device lifespans.

Name

TeleCoop France

Legal name

TeleCoop

Website

https://telecoop.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

TeleCoop France is a Paris-based cooperative mobile virtual network operator offering no-commitment 4G mobile plans on Orange's network to environmentally conscious individuals, families, and small organizations, structured as a SCIC-SA with subscriber-members as owners.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Individual Mobile Subscriptions (Particuliers): Monthly recurring subscription revenue from individual mobile plans. Plans are without commitment and billed monthly. Revenue varies by plan type: Forfait Engagé (€14–€20/month based on consumption), Forfait Sobriété (€10 + €2/GB), Forfait Transition (€20/month for 20GB with €30 annual repair aid). eSIM and physical SIM options available.
2. Professional Mobile Subscriptions (Pro): Monthly recurring subscription revenue from business mobile plans. Plans include Sobriété Pro (€10 + €1.70/GB), Transition Pro 10/20/50GB (€20/€25/€30 per month), and Data Mutualisée fleet plans starting at €7.50/line with shared 100GB data pools from €95/pack. Billed monthly with no commitment for most plans.
3. Sociétaire Capital Contributions: TeleCoop is a SCIC (Société Coopérative d'Intérêt Collectif). Subscriber-members (sociétaires) hold shares in the cooperative. Capital social is €55,200 (June 2020). Profits are reinvested, never distributed to shareholders. Approximately 10% of customer bills are allocated to environmental transition of digital technology.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

TeleCoop France is a cooperative mobile virtual network operator (MVNO) that sells monthly mobile subscription plans to individuals and professional organizations using Orange's 4G network in France. The operator differentiates itself through usage-responsive pricing, refusal of 5G services, and digital sobriety tools that help subscribers reduce data consumption. Subscriber-members (sociétaires) own shares in the cooperative, with profits reinvested rather than distributed to external shareholders.

Product overview

TeleCoop France is a cooperative mobile operator offering a portfolio of mobile plans for both individual consumers and professionals. The consumer offering includes three main plans: Forfait Engagé (consumption-based pricing from €14-€20/month), Forfait Sobriété (pay-as-you-go at €2/GB with €10 base), and Forfait Transition (20GB with repair aid). Additional plans include Le Découverte, L'Intermédiaire, and L'Avancé tiers, plus dedicated family plans for children and teenagers. Professional offerings include Forfait Sobriété PRO, Transition PRO variants (10GB, 20GB, 50GB), and a Data Mutualisée shared data plan. All plans operate on the Orange 4G network and emphasize digital sobriety, transparency, and environmental responsibility. The company does not offer 5G.

Differentiator

Problem solved

Functional benefit

Products and services

• Forfait Engagé Individual mobile plan with usage-responsive pricing that decreases from €20 (up to 80GB) down to €14 (up to 5GB) based on actual data consumption. Includes calls/SMS/MMS in France and Europe (EU/UK), 1 hour of calls from France to EU/DOM/Switzerland. Most popular plan at TeleCoop.
• Forfait Sobriété Pay-as-you-go individual mobile plan with €10/month base fee plus €2/GB consumed. Includes 100MB of data, calls and SMS/MMS in France and Europe, and an emergency option providing up to 5GB of data 2x per year.
• Forfait Transition Individual mobile plan at €20/month with 20GB in France (10GB EU/DOM/UK), unlimited calls/SMS in France and Europe, 1 hour of calls from France to EU/DOM/Switzerland, and €30 annual financial aid for phone repairs to extend device lifespan.
• Forfaits mobiles enfants/ados (Le Découverte, L'Intermédiaire, L'Avancé) Family of three tiered mobile plans for children and teenagers (Le Découverte, L'Intermédiaire, L'Avancé), aligned with French government commission recommendations on youth screen exposure. Plans include age-appropriate controls and usage restrictions.
• Forfait Sobriété PRO Professional mobile plan at €10 HT/month plus €1.70 HT/GB for data consumed. Includes calls and SMS in metropolitan France with option to block data usage. Designed for low-data professional users.
• Forfait Transition PRO (10GB / 20GB / 50GB) Professional fixed-data mobile plans with three tiers: 10GB at €20 HT/month, 20GB at €25 HT/month, and 50GB at €30 HT/month. Additional data billed at €1.70 HT/GB. VoLTE/WoWiFi and international access included. Designed for occasional to heavy professional mobile users.
• Forfait Data Mutualisée Shared data fleet plan for 50+ line professional deployments. Fixed pricing from €7.50 HT/line for calls/SMS/MMS, with data billed at €95 HT per 100GB pack based on actual fleet consumption. Enables flexible fleet management without individual plan changes.

Quantifiable outcome

• 97% customer satisfaction rate based on survey of 1,750 respondents (February 2026)
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core, minor and major.

• FairphonecoreStrategic or Co-development PartnerTeleCoop is a member of the FairTEC collective (with Fairphone, Commown, Murena) — an ecosystem of organizations committed to digital sobriety. TeleCoop actively promotes Fairphone devices through its JustPhone recommendation tool and blog content. Approximately 1 in 5 TeleCoop subscribers owns a Fairphone. Both companies share a commitment to device longevity, repairability, ethical supply chains, and fair working conditions.
• CommowncoreStrategic or Co-development PartnerCommown is a cooperative offering ethical smartphone rental and data federation services. TeleCoop and Commown co-develop cooperation as part of FairTEC, promoting device rental over purchase and shared data sovereignty. The Commown ecodesign case study influenced TeleCoop's website redesign approach.
• MurenacoreStrategic or Co-development PartnerMurena develops privacy-focused smartphones with /e/OS operating system. Part of the FairTEC collective alongside TeleCoop and Fairphone, advocating for digital sobriety and data privacy in mobile technology.
• Licoornes (Cooperatives for Transition)coreStrategic or Co-development PartnerLicoornes is a collective of cooperatives committed to ecological and social transition. TeleCoop is a founding/administrative member, contributing to the collective's mission of building alternative economic models. The collective represents multiple organizations united around shared values of sustainability and social impact.
• FairTECcoreStrategic or Co-development PartnerFairTEC is a collective of organizations (TeleCoop, Fairphone, Commown, Murena) working together to provide credible, durable alternatives for digital sobriety. The collective advocates for responsible technology and collaborates on joint initiatives to reduce the environmental and social impact of mobile technology.
• Mouvement Impact FranceminorStrategic or Co-development PartnerTeleCoop is a member of Impact France, a movement uniting companies and organizations committed to social and environmental impact. Participation in this movement extends TeleCoop's reach within the French social economy ecosystem and connects it with aligned enterprises.
• URSCOP (Union des SCOP)minorStrategic or Co-development PartnerTeleCoop is a member of URSCOP, the union of SCOPs (Société Coopérative et Participative) in France. As a SCIC (Société Coopérative d'Intérêt Collectif), TeleCoop participates in the cooperative movement represented by URSCOP, connecting with the broader cooperative enterprise ecosystem.
• MAIFmajorGTM or Marketing PartnerMAIF is a major French insurance cooperative with a large base of sociétaire (member-owner) businesses and associations. TeleCoop has an exclusive partnership offering preferential Pro mobile plans to MAIF sociétaire structures: 50% off setup fees and 10% monthly discount for first 6 months (minimum 4 lines). This partnership targets ESS organizations seeking to align their telecom with cooperative values.
• Orange (Network Infrastructure)coreTechnology or IntegrationTeleCoop operates as an MVNO (Mobile Virtual Network Operator) on Orange's 4G network infrastructure. Orange's network is rated #1 in France by ARCEP for coverage and quality. TeleCoop does not own or operate its own network infrastructure but leases access to Orange's network under a commercial agreement.
• BiocoopminorChannel Partner/ Reseller/ DistributorBiocoop, a network of organic and ecological retail stores in France, offers TeleCoop mobile plan subscriptions in-store. The partnership extends TeleCoop's distribution to physical retail locations aligned with its ecological values.
• HOP (Halte à l'Obsolescence Programmée)minorStrategic or Co-development PartnerTeleCoop contributes to HOP (Stop Planned Obsolescence), a French association advocating against programmed obsolescence of electronic devices. TeleCoop participates in HOP's advocacy work on device reparability and has co-authored a Le Monde tribune on 2G/3G network shutdown impacts alongside HOP.
• Club de la DurabilitéminorStrategic or Co-development PartnerTeleCoop contributes to the Club de la Durabilité (Sustainability Club), an advocacy group working on circular economy and device longevity issues. TeleCoop's contributions focus on digital sobriety, device reparability, and regulatory advocacy.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• La Poste Mobile: Major French MVNO leveraging La Poste's retail network and brand trust, offering no-commitment plans. Comparable as a France-only MVNO selling primarily direct-to-consumer with bundled value-added services.
• NRJ Mobile: Established French MVNO using SFR/Bouygues networks, focused on low-cost consumer offers. Comparable to TeleCoop as a France-only MVNO competing on value and pricing flexibility in the consumer segment.
• Prixtel: French MVNO operating on SFR/Bouygues networks with flexible, consumption-based pricing tiers. Closely comparable to TeleCoop as a French MVNO targeting price- and flexibility-conscious consumers without commitment.
• CIC Mobile: MVNO affiliated with Crédit Mutuel group banks, sold through bank branches to cooperative-aligned customer base. Comparable to TeleCoop's MAIF bank-channel partnership and values-aligned cooperative distribution model.
• Crédit Mutuel Mobile: MVNO distributed through Crédit Mutuel bank network. Comparable as a French MVNO leveraging a cooperative/bank partner channel to reach a values-aligned customer base.

Broad incumbents

• Sosh: Orange's low-cost digital-only mobile brand operating on Orange's own network. Comparable as a no-commitment, direct-to-consumer digital mobile brand competing on the Orange network TeleCoop also depends on.
• B&YOU: Bouygues Telecom's low-cost digital brand offering no-commitment plans. Comparable as a large-incumbent digital mobile competitor with pricing similar to TeleCoop's plans.
• Free Mobile: Fourth French MNO known for disruptive low-cost pricing. Comparable as a French mobile competitor targeting price-sensitive consumers with no-commitment offerings.

Others

• Fairphone: Fairphone is a partner in the FairTEC ecosystem; ~1 in 5 TeleCoop subscribers owns a Fairphone. Comparable as a fellow ethical-tech ecosystem player with overlapping customer base and aligned values, though it operates as a device maker rather than an operator.

Emerging players

• Honest Mobile: UK-based climate-positive mobile operator focused on ethical and environmental positioning. Comparable to TeleCoop as a values-led emerging mobile operator targeting eco-conscious consumers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/telecoop-france

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeleCoop France