TRIPLTRIP

What TRIPLTRIP does

Tripltrip SAS is a Paris-based, privately held French SaaS company founded in 2022 that operates a customizable hotel-loyalty programme-as-a-service platform aimed at independent hotels and small hotel groups. Its core product set comprises three components: the Tripltrip Loyalty Platform (the back-end programme infrastructure), the Tripltrip Member Mobile App (iOS and Android, providing QR-code-based virtual loyalty membership for guests), and the Tripltrip Pro back office (a self-serve web dashboard at pro.tripltrip.com where hoteliers configure programme rules, tier discounts, VIP benefits, branding colours, and referral rewards). The system enforces that only direct bookings earn rewards, with optional integration into hotel booking engines via promo codes, enabling independents to retain guests and reduce OTA dependency.

The platform runs on Microsoft Azure and uses a two-app architecture — one consumer-facing app for guests and one operational app for hotel staff — to verify membership and apply discounts at check-in. Hoteliers can fully brand the member-facing experience and customise reward tiers, VIP perks, and referral mechanics without developer involvement. The company is led by President Philippe Lamarche, holds €62,500 of registered capital, and lists no subsidiaries, investors, or parent entities.

Commercially, Tripltrip sells through direct website sign-ups with a tiered monthly subscription of €64–114 per hotel based on room count (priced equivalently in USD, GBP, and CHF, ex-VAT) and a one-time €250 setup fee per property. Distribution is organic via a multilingual website (six European languages), the App Store and Google Play, and a support inbox, with no disclosed partnerships, paid-marketing programmes, or named customers.

Name

TRIPLTRIP

Legal name

Tripltrip SAS

Website

https://tripltrip.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Hospitality Loyalty Software

akta.pro primary industry

Loyalty Program Management Platforms (Earn/Burn, Rules Engine, Member Lifecycle) (THALAKAA)

Keywords

• Hotel loyalty software
• Hospitality SaaS platform
• Loyalty programme generator
• Guest retention software
• Hotel CRM tools

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Subscription - Room-Based Pricing: Monthly subscription fees based on number of hotel rooms, ranging from 64€ (up to 30 rooms) to 114€ (above 71 rooms) per month, ex-VAT. This is the primary recurring revenue stream.
2. Setup Fee: One-time setup fee of 250€ per hotel (ex-VAT) charged at programme initiation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Tripltrip is a customizable hotel loyalty programme generator and SaaS platform that lets independent hotels and small hotel groups create, configure, and run their own branded loyalty programmes. The offering combines a back-end configuration platform, a hotelier-facing online dashboard (Tripltrip Pro), and a member-facing mobile application with QR-code-based virtual membership cards for verification, tiered discounts, VIP benefits, and direct-booking rewards.

Product overview

Tripltrip is a unified loyalty programme-as-a-service platform for independent hoteliers, consisting of three integrated components: the Tripltrip Loyalty Platform (the back-end infrastructure and programme management system), the Tripltrip Member Mobile Application (for hotel guests to access their loyalty membership via QR codes), and the Tripltrip Pro Back Office (for hoteliers to configure, brand, and administer their programmes). Hotels can customize the member-facing app with their own colours and branding, set tiered discount levels and VIP benefits, and enforce that only direct bookings earn rewards. The system operates via QR code scanning at hotel reception or promo code entry at the booking engine.

Differentiator

Problem solved

Functional benefit

Products and services

• Tripltrip Loyalty Platform

Quantifiable outcome

• Regular guests (10-15% of annual guests staying 2.5 times/year) can represent 22-31% of total annual revenue

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Revinate: Revinate is an established hotel guest experience platform covering email CRM, reputation, and guest feedback for hotels of all sizes. Overlaps with Tripltrip's email-collection and direct-marketing angle, though Revinate does not offer a turnkey mobile loyalty programme.
• Cendyn: Cendyn is a long-established hotel CRM, loyalty, and digital-marketing suite serving chains and large groups. Comparable as a hospitality loyalty provider, but its product depth and price points are aimed at larger operators than Tripltrip's independent-hotel target.

Emerging players

• Hotelchamp: Hotelchamp is a direct-booking platform for hotels with personalisation, messaging, and booking-engine tools. Comparable in its focus on driving direct bookings away from OTAs, though it tackles the problem via personalisation rather than loyalty rewards.
• LoyaltyLion: LoyaltyLion is a SaaS loyalty platform initially built for Shopify merchants but increasingly serving hospitality-adjacent brands. Comparable as a configurable loyalty engine, though its primary focus is e-commerce rather than hotels.
• For-Sight: For-Sight provides hotel CRM, guest-marketing automation, and loyalty tools primarily to independent and boutique hotels. Directly comparable to Tripltrip's SMB-hotel go-to-market, with overlapping CRM-plus-loyalty functionality.
• Smile.io: Smile.io offers a points, referrals, and VIP-tier loyalty product targeting small and mid-market merchants. Comparable to Tripltrip in its tiered-discount, self-serve, low-cost approach, although distributed primarily to e-commerce rather than hotels.
• Whistle (by Cloudbeds): Whistle is a guest-messaging and engagement platform acquired by Cloudbeds, used by independent hotels to communicate with guests pre/during/post-stay. Comparable as a guest-engagement layer adjacent to loyalty, though without a tiered rewards programme.

Direct peers

• Antavo: Antavo is an enterprise loyalty cloud platform with dedicated hospitality templates, rules engines, and member-lifecycle tools — a comparable SaaS loyalty backend to Tripltrip's configurable platform. Both deliver tiered benefits, VIP perks, and programme configuration through a back office.
• Stash Hotel Rewards: Stash Hotel Rewards operates a multi-hotel loyalty programme that pools independent and boutique hotels under one rewards umbrella — directly comparable to Tripltrip's pitch of enabling independents to compete with chain loyalty programmes. Both target independent hotels seeking to retain guests via points-based rewards.
• Como (formerly Como Sense): Como provides a guest engagement and loyalty platform for hotels, including mobile membership, rewards, and direct-booking tools — overlapping directly with Tripltrip's QR-code member app, tiered discounts, and direct-booking-only reward model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tripltrip

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TRIPLTRIP