The Computer Professors
The Computer Professors is a privately held New Zealand managed IT services provider founded in 2010, delivering computer repairs, cloud migration, cybersecurity, telecommunications, and digital marketing to SMBs and residential customers across New Zealand and Australia from branches in Queenstown, Christchurch, and Tauranga.
- Company typePrivate
- Founded2010
- HeadquartersQueenstown, New Zealand
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What The Computer Professors does
The Computer Professors is a privately held, founder-led managed IT services provider headquartered in Queenstown, New Zealand, founded in 2010 by Director Corry Tierney after prior IT experience in London, Melbourne, and Queenstown. The firm delivers a multi-line technology services portfolio organized around three pillars: IT services (managed IT, cloud migration, computer and phone repairs, remote support, managed antivirus, remote access), communication services (hosting, internet, VoIP, mobile), and digital marketing (SEO, SEM, social media, email marketing, reporting and tracking). Its core technology stack is built on the Microsoft ecosystem — the company is a Microsoft Silver Partner and certified Office 365 supplier — supplemented by a proprietary remote support infrastructure and customer dashboard that allows technicians to service endpoints with minimal onsite disruption.
The business serves two primary customer segments: small-to-medium businesses (sole traders through medium-sized enterprises) across New Zealand and Australia, and residential/home users seeking straightforward Mac or PC support. It operates from three physical branches (Queenstown HQ, Christchurch, and Tauranga, the latter led by Branch Manager Karen Saunders) and has built five sub-brands — Kiwi IT, Kiwi Internet, Mercury IT, Cyber Security Team, and Excite Digital — to address IT, connectivity, cybersecurity, and digital marketing as separately marketed offerings. The company monetizes through a mix of recurring managed service subscriptions, recurring telecommunications/hosting subscriptions, one-off hardware sales, professional services for repairs and digital marketing, and promotional bundles such as the 'Big Business Shout' offering 4 months of free internet, mobile, and hosting plus a free IT and cybersecurity audit. GTM is sales-led and quote-based, driven primarily by referrals, local presence, and the firm's own digital marketing services.
The Computer Professors firmographics
Firmographics- Name
- The Computer Professors
- Legal name
- The Computer Professors
- Website
- https://thecomputerprofessor.co.nz
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Computer Professors is a privately held New Zealand managed IT services provider founded in 2010, delivering computer repairs, cloud migration, cybersecurity, telecommunications, and digital marketing to SMBs and residential customers across New Zealand and Australia from branches in Queenstown, Christchurch, and Tauranga.
- Ownership category
- akta.pro rank
Where The Computer Professors is headquartered
LocationHeadquarters
- HQ city
- Queenstown
- HQ country
- New Zealand
- HQ region
- Oceania
Offices3 records
Markets served
The Computer Professors business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring managed IT services for businesses including network management, backup solutions, data recovery, and consultancy. Covers sole traders to medium-sized enterprises.
- Telecommunications Services: Hosting, Internet, VoIP, and Mobile services for business and residential customers. Includes Office 365 and cloud migration services.
- Hardware and Computer Sales: Sale of computers, laptops, routers, modems, network switches, wireless access points, and office setup equipment.
- Computer Repairs and Support: Virus removal, data recovery, backup solutions, and general computer repair services for residential and business customers.
- Digital Marketing Services: SEO, SEM, Social Media Marketing, Email Marketing, and Reporting & Tracking services for business customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Quote-based service pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
The Computer Professors product offering
Product offeringCore offering
The Computer Professors is a managed IT services provider selling IT support, computer and phone repairs, cloud services (Office 365 migration), cybersecurity, telecommunications (hosting, internet, VoIP, mobile), and digital marketing to businesses (sole traders through medium-sized enterprises) and residential customers across New Zealand and Australia. Services are delivered via onsite visits from three New Zealand branches and through a proprietary remote support platform with a customer dashboard.
Product overview
The Computer Professors is a managed IT services provider offering a comprehensive portfolio of technology services for businesses and residential customers throughout New Zealand and Australia. The company operates on a multi-service model organized into three main pillars: IT Services (Business IT Services, Residential IT Services, Cloud Services, Retail IT Services), Communication Services (Hosting, Internet, VoIP, Mobile), and Digital Marketing (SEO, SEM, Social Media Marketing, Email Marketing, Reporting & Tracking). Additional services include computer/phone repairs, remote support, managed antivirus, and remote access solutions. As a Microsoft Silver Partner, the company also provides Office 365 cloud services and migration support. The company serves customers from three New Zealand locations (Christchurch, Queenstown, Tauranga) with both onsite and remote support capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Kiwi IT: IT services brand operating at kiwiit.co.nz
- Kiwi Internet
- Mercury IT
- Cyber Security Team
- Excite Digital
Products and services
- Business IT Services Managed IT services for businesses from sole traders to medium-sized enterprises across New Zealand, including computer sales, network management, backup solutions, data recovery, and IT consultancy aligned with business goals.
- Residential IT Services IT help and support for home users, including computer repairs, virus removal, data recovery, backup solutions, and computer sales for Mac or PC users.
- Cloud Services Cloud migration services including Office 365 deployment, compliance, security, and technology standards implementation, delivered by a Microsoft Silver Partner.
- Retail IT Services IT services tailored specifically for retail businesses.
- Hosting Web hosting services for business websites.
- Internet Internet services for business and residential customers, including a promotional offer of 4 months free internet for new business customers.
- VoIP Voice over IP telecommunications services for business and residential customers.
- Mobile Mobile phone plans and services for business and residential customers.
- Computer and Phone Repairs Repair services for computers and mobile phones, including hardware repairs and troubleshooting for residential and business customers.
- SEO Search Engine Optimization services to improve website visibility and search rankings for business customers.
- SEM Search Engine Marketing services including paid advertising campaigns for business customers.
- Social Media Marketing Social media management and marketing services across multiple platforms for business customers.
- Email Marketing Email campaign creation and management services for business customers.
- Reporting and Tracking Analytics and reporting services to track marketing campaign performance for business customers.
- Remote Support Remote IT support service allowing technicians to make fixes or upgrades to IT systems without an onsite visit, minimizing disruption and downtime.
Quantifiable outcome
- Minimizes disruption and downtime through remote support capabilities
- +1 more outcomes
Companies that use The Computer Professors
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
The Computer Professors technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
The Computer Professors partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreSilver Status Microsoft Partner and certified supplier of Office 365. The Computer Professors provides smart solutions for cloud migration including compliance, security, and technology standards for Office 365 and cloud services.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
The Computer Professors competitors and assessment
Company assessmentBroad incumbents
- Kordia: New Zealand-owned technology services company providing managed IT, cybersecurity, and telecommunications. Comparable in NZ regional footprint and managed services orientation.
- Fujitsu New Zealand: Global IT services provider with NZ operations delivering managed services, cloud, and workplace solutions. Comparable in delivering managed IT and cloud migration to NZ organizations, though at enterprise scale.
- One NZ (Vodafone NZ): Major NZ telecommunications provider with bundled business IT, mobile, and cloud offerings to SMBs. Comparable on the telco-plus-managed-services bundle targeting NZ business customers.
- 2degrees: New Zealand mobile and broadband telco with growing business services including cloud and IT solutions. Comparable as a regional telco competitor overlapping on SMB connectivity and bundled services.
- Spark NZ: New Zealand's largest telco with a growing managed IT and cloud services division serving SMB and enterprise. Directly comparable on the telecommunications and managed IT bundle that The Computer Professors offers to NZ businesses.
- Datacom: Largest New Zealand-headquartered IT services company, providing managed IT, cloud, cybersecurity, and digital services to enterprise and government. Most direct large-scale comparability on managed IT and cloud migration services in the NZ market.
Emerging players
- Integrella: NZ-based IT services firm offering cloud, managed services, and digital transformation to mid-market clients. Comparable on managed services and cloud focus for NZ SMB and mid-market customers.
Direct peers
- ITConnexion: New Zealand-based managed IT services provider focused on SMBs, offering cloud, security, and IT support. Highly comparable on customer segment, geography, and service portfolio.
- Revera (CCL): New Zealand-based managed IT services and cloud provider (formerly Revera) focused on SMB and mid-market customers. Highly comparable service portfolio including managed IT, cloud migration, and infrastructure support.
- Mentat: New Zealand-based managed IT services provider serving SMBs with cloud, cybersecurity, and IT support. Closely comparable in customer segment (NZ SMBs), service mix, and go-to-market approach.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
The Computer Professors social profiles
Digital presenceThe Computer Professors financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Computer Professors leadership team
Management profileNumber of profiles
Profiles10 records
The Computer Professors funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Computer Professors M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Computer Professors
What does The Computer Professors do?
The Computer Professors is a managed IT services provider selling IT support, computer and phone repairs, cloud services (Office 365 migration), cybersecurity, telecommunications (hosting, internet, VoIP, mobile), and digital marketing to businesses (sole traders through medium-sized enterprises) and residential customers across New Zealand and Australia. Services are delivered via onsite visits from three New Zealand branches and through a proprietary remote support platform with a customer dashboard.
Is The Computer Professors a public or private company?
The Computer Professors is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Computer Professors founded?
The Computer Professors was founded in 2010. It employs 1 to 10 people.
Where is The Computer Professors based?
The Computer Professors is headquartered in Queenstown, New Zealand, in the Oceania region.
How does The Computer Professors make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are telecommunications Services, hardware and Computer Sales, computer Repairs and Support and digital Marketing Services.
Who are The Computer Professors's main competitors?
Broad incumbents on record are Kordia, Fujitsu New Zealand, One NZ (Vodafone NZ), 2degrees, Spark NZ and Datacom. Integrella is listed as an emerging player. Direct peers are ITConnexion, Revera (CCL) and Mentat.
Does The Computer Professors have an API?
No public API is recorded for The Computer Professors.