Receptive

What Receptive does

Receptive, Inc. is a privately held Delaware-incorporated telehealth company headquartered in Wilmington, Delaware, operating a direct-to-consumer platform that connects patients with licensed mental health professionals for remote psychiatric diagnosis and ongoing treatment. The company is licensed to operate in all 50 U.S. states and serves over 100,000 customers annually through its primary website (Receptive.com) and mobile application (app.receptive.health). Receptive operates as a HIPAA-compliant business associate to mental health professionals, managing protected health information, scheduling, and care coordination as intermediary infrastructure.

Receptive's commercial model is a roll-up of three wholly owned sub-brands addressing adjacent wellness verticals: ADHD Advisor (ADHD diagnosis and treatment, serving thousands of customers), Top Nutrition Coaching (virtual nutrition coaching for gut health and weight loss, operating since 2021), and Pettable (ESA letter services, operating in all 50 states since 2021 and serving hundreds of thousands of customers cumulatively). The platform integrates scheduling, consultations, and document delivery across these brands while leveraging shared provider network infrastructure. The company generates revenue through telehealth service fees and transaction-based charges, with pay-as-you-go billing and pricing set at the company's discretion.

The go-to-market motion is fully digital: Receptive acquires consumers through paid search (Google Ads), paid social (Facebook Pixel), SMS/email marketing (powered by Klaviyo), and organic content across sub-brand websites. Customer service is self-serve via web and mobile. The organization employs 101-250 people, engages a fractional Head of Technology (Shawn Kuenzler), and discloses no funding history, revenue figures, or institutional investors, suggesting either bootstrapped operations or undisclosed private financing.

Name

Receptive

Legal name

Receptive, Inc.

Website

https://receptive.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Receptive is a privately held telehealth platform licensed in all 50 U.S. states that connects patients with licensed mental health professionals for ADHD treatment, ESA letters, and nutrition coaching via three sub-brands serving 100,000+ consumers annually.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

Keywords

• Telehealth services
• Mental health care
• ADHD treatment
• Nutrition coaching
• ESA letter services

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Telehealth Service Fees: Receptive generates revenue by facilitating connections between patients and mental health professionals, charging fees for telehealth consultations and ongoing treatment services. The platform serves as an intermediary, coordinating appointments and managing transactions between providers and patients.
2. Service Transactions: Revenue from transaction fees when customers engage with services such as ESA letters and PSD training. Payment is collected at time of billing, with Receptive retaining fees subject to appointment scheduling and document signing conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Receptive is a telehealth platform that connects patients with licensed mental health professionals across all 50 U.S. states, operating sub-brands including ADHD Advisor (online ADHD treatment clinic), Top Nutrition Coaching (virtual nutrition coaching), and Pettable (emotional support animal letter services). The company's telehealth clinics serve over 100,000 customers annually, providing accessible, high-quality mental health and wellness care directly to consumers.

Product overview

Receptive operates as a telehealth platform with a portfolio of specialized health service sub-brands. The core Receptive Platform connects licensed mental health professionals with patients for psychiatric diagnosis and ongoing treatment. This platform serves as the foundation for three distinct sub-brands: ADHD Advisor (ADHD treatment services), Top Nutrition Coaching (virtual nutrition coaching for gut health and weight loss, operating since 2021), and Pettable (ESA Letter services for mental wellness, operating since 2021). The company leverages its licensed professional network to deliver accessible healthcare across all 50 U.S. states.

Differentiator

Problem solved

Functional benefit

Brands

• ADHD Advisor: ADHD treatment platform offering various treatment options to help people manage their ADHD. Has served thousands of customers nationwide.
• Top Nutrition Coaching (TNC)
• Pettable

Products and services

• ADHD Advisor ADHD Advisor is an online clinic that provides ADHD treatment services to consumers, operating as a sub-brand of Receptive's telehealth platform.
• Top Nutrition Coaching Top Nutrition Coaching is a virtual nutrition coaching service delivering online guidance to consumers, operating as a sub-brand of Receptive's telehealth platform.
• Pettable Pettable is a telehealth platform that connects patients with licensed mental health professionals for emotional support animal (ESA) letter services, operating as a sub-brand of Receptive.
• Receptive Telehealth Platform Receptive is a telehealth platform that connects patients with licensed mental health professionals across all 50 U.S. states, providing accessible, high-quality mental health care to consumers. Services are accessed via the company website (receptive.com) and mobile app (app.receptive.health).

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Five partnerships are on record, tiered supporting.

• KlaviyosupportingTechnology or IntegrationKlaviyo provides the SMS/text messaging infrastructure for Receptive's mobile message service, enabling delivery of updates, alerts, promotions, and marketing offers to customers via text messages. Receptive uses Klaviyo's platform for marketing communications automation.
• Google AnalyticssupportingTechnology or IntegrationReceptive uses Google Analytics to conduct website analytics, measuring visits and traffic to understand consumer base and marketing campaign effectiveness. The platform collects usage details including date, time, length of visits, and pages accessed.
• Google AdssupportingGTM or Marketing PartnerReceptive uses Google Ads to customize advertising and serve ads based on user browsing behavior. The partnership enables interest-based advertising and retargeting of users who have previously visited Receptive's website.
• Facebook PixelsupportingGTM or Marketing PartnerReceptive uses Facebook Pixel for advertising customization and interest-based ad serving. The tracking cookie allows behavior tracking after users are redirected to Receptive's services via advertisements.
• Payment ProcessorsupportingTechnology or IntegrationReceptive uses external payment processors for transaction handling. Receptive does not collect or store payment card information directly, instead relying on third-party payment processing services.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Teladoc Health: Teladoc is the largest US telehealth provider spanning primary care, mental health, and specialty care; a broad incumbent whose BetterHelp and primary-care offerings set the competitive baseline against which Receptive's DTC telehealth services are benchmarked.
• Amwell: Amwell is an enterprise-and-consumer telehealth platform offering virtual urgent, mental-health, and specialty care; an incumbent providing national licensing infrastructure and clinician networks that bracket Receptive's DTC telehealth proposition.
• Ro: Ro is a multi-vertical DTC telehealth platform (weight loss, men's/women's health, mental health) operating consumer-direct brands with national reach — broad incumbent that competes in DTC telehealth including mental-health verticals adjacent to Receptive's nutrition coaching.
• BetterHelp: BetterHelp (Teladoc-owned) is a large subscription-based virtual mental-health therapy network; an established incumbent in DTC mental-health delivery with overlapping customer base to Receptive's mental-wellness services.
• Hims & Hers Health: Hims & Hers is a scaled DTC telehealth and consumer health brand with overlapping categories including mental health, ADHD treatment, and nutrition; broader portfolio but offers subscription-based access to care comparable to parts of Receptive's services.

Direct peers

• Done. Done is a DTC ADHD-focused telehealth provider offering diagnosis, prescribing, and ongoing care — directly competing with Receptive's ADHD Advisor for the same adult ADHD self-pay market.
• Klarity: Klarity is a DTC ADHD telehealth provider offering diagnosis and treatment with stimulants — competes head-to-head with Receptive's ADHD Advisor for paying adult ADHD patients.
• Sesame: Sesame is a nationwide direct-pay telehealth marketplace connecting patients to clinicians across many specialties — directly comparable distribution model (self-serve digital platform, US-wide coverage, per-visit pricing) to Receptive's platform.
• Cerebral: Cerebral is a direct-to-consumer telehealth platform treating ADHD, anxiety, and depression with prescribed medication management — closely mirroring Receptive's ADHD Advisor offering and overlapping clinician-mediated mental-health delivery model.
• Talkiatry: Talkiatry is an in-network and self-pay telepsychiatry platform staffed by psychiatrists delivering ADHD and mental-health care; its national telehealth model and clinician-led approach directly parallel Receptive's Receptive Platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/receptiveinc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Receptive