What MARKET8 LTD does

Market8 LTD is a UK private limited company, founded in 2024 and headquartered in Leicester, England, that delivers AI-powered automation and chatbot services to small and medium-sized businesses across the United Kingdom. Its offering comprises six core automation services — AI chatbot setup, workflow automation, WhatsApp automation, invoice and payment automation, review and reputation automation, and an admin automation bundle — supplemented by digital marketing services including social media management and email marketing. The company targets a broad horizontal spread of SMB verticals including hair and beauty, tradespeople, dental clinics, restaurants, letting agents, accountants, aesthetics, retailers, law firms, gyms, vets, and consultancies.

Technically, Market8 does not develop proprietary AI infrastructure; instead, it composes workflows on top of third-party no-code automation platforms (Make.com, n8n, Zapier) and integrates with messaging and business systems including WhatsApp Business API, Stripe, GoCardless, Google Workspace, and Meta. The company is not VAT registered, suggesting turnover below the UK VAT registration threshold, and it has no disclosed external funding, headcount, or leadership beyond its founder(s).

The business model combines a one-time setup fee (£150–£400) with a recurring monthly retainer (£40–£90 per service), packaged into curated bundles such as the Starter Pack of three automations at £350 setup / £75 per month and a comprehensive admin bundle at £400 setup / £90 per month. Go-to-market is hybrid: a free 20-minute audit consultation to identify automatable tasks paired with self-serve Buy Now checkout on the website, supported by month-to-month contracts and case-study testimonials from named SMB clients including Glow Beauty Studio, MR Electrical Services, Pinnacle Property Maintenance, and Bright Smile Dental. The company positions its services against the cost of hiring part-time admin staff, claiming savings of up to £17,000 per year per client, and is registered with UK GDPR-aligned privacy infrastructure.

Name

MARKET8 LTD

Legal name

Market8 LTD

Website

https://market8.co.uk

Company type

Private

Founded year

2024

Operating status

Operating

Short description

Market8 LTD is a UK-based, early-stage provider of AI-powered automation, chatbots, and digital marketing services for UK small businesses, built on third-party no-code platforms including Make.com, Zapier, and n8n and delivered via a hybrid self-serve and consultative sales model.

Ownership category

akta.pro rank

Product category

Business Process Automation Services

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Management Services (8741)

akta.pro primary industry

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)

akta.pro secondary industries

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Workflow Automation & No-Code Collaboration (BPAMAMAK), Marketing Automation Platforms & Services (BPAFAFAC)

Keywords

• AI business automation
• Chatbot deployment services
• Workflow automation
• WhatsApp business automation
• Invoice and payment automation

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Setup Fees: One-time setup fees for building and configuring automations. Invoiced on completion of automation setup and go-live. Payment due within 14 days of invoice date.
2. Monthly Support & Monitoring Retainer: Recurring monthly payments covering ongoing monitoring, maintenance, and support of client automations. Invoiced at the start of each calendar month. Payment due within 7 days. Can be cancelled with 30 days' notice.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Market8 LTD builds, configures, and maintains AI-powered automations and chatbots for UK small businesses. The company delivers individual automation services (AI chatbot, workflow automation, WhatsApp automation, invoice and payment automation, review and reputation automation, and an admin automation bundle) using third-party no-code platforms such as Make.com, n8n, and Zapier, with a 48-hour setup guarantee and monthly monitoring retainer.

Product overview

MARKET8 LTD offers a modular AI-powered business automation platform for UK small businesses. The core offering consists of six individual automation services (AI chatbot, workflow automation, WhatsApp automation, invoice automation, review automation, and admin automation) that can be purchased separately or bundled. The Starter Pack provides three automations identified via a free audit. Services are delivered via third-party automation platforms (Make.com, n8n, Zapier) and integrate with WhatsApp Business, Stripe, and Google Workspace. All automations are set up within a 48-hour delivery guarantee with monthly monitoring and support retainers. The company also offers supplementary digital marketing services (social media and email marketing) on its services page.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Chatbot Setup 24/7 AI chatbot deployed on a client's website or Facebook that automatically answers FAQs, captures leads, and books appointments — operating continuously even outside business hours. Priced at £200 setup + £55/mo.
• Workflow Automation Connects a client's forms, CRM, email, and calendar so every lead is followed up and every appointment is confirmed automatically without manual intervention. Priced at £300 setup + £65/mo.
• WhatsApp Automation Automatic appointment reminders, booking confirmations, and follow-ups delivered via WhatsApp Business, leveraging the platform's claimed 95% open rate. Priced at £250 setup + £60/mo.
• Invoice & Payment Automation Automates the full billing cycle — job completion triggers invoice generation, the invoice is sent automatically, and late payments are chased without manual follow-up. Priced at £200 setup + £50/mo (labelled most popular individual service).
• Review & Reputation Automation Triggers personalised review requests after job completion and generates AI-written responses to Google reviews, growing online reputation without manual effort. Priced at £150 setup + £40/mo.
• Admin Automation Bundle Comprehensive bundle replacing the day-to-day work of a part-time admin assistant, covering enquiry handling, job logging, client reminders, and scheduling end-to-end. Priced at £400 setup + £90/mo.
• Starter Pack — 3 Automations Bundled service that identifies and automates the client's three biggest time-wasters within 48 hours based on a free audit. Flat £350 setup + £75/mo ongoing support; positioned as the most popular offering.
• Social Media Marketing Digital marketing service that highlights specific services or products unique to the business, including flagship products or pioneered services.
• Email Marketing Email marketing services delivered as part of Market8's broader digital marketing and technology solutions portfolio.

Quantifiable outcome

• 24/7 enquiries answered without staffing
• +5 more outcomes

Named customers4 records

Segments14 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Make.comcoreTechnology or IntegrationNo-code automation platform used to build and host client automations. Integral to service delivery as the underlying workflow engine.
• n8ncoreTechnology or IntegrationOpen-source no-code automation platform used alongside Make.com to build and host client automations.
• ZapiercoreTechnology or IntegrationAutomation platform used to connect forms, CRM, email, calendar, and other business tools for client workflow automation.
• WhatsApp BusinesscoreTechnology or IntegrationMessaging platform for automated appointment reminders, booking confirmations, and follow-ups. Provides the 95% open rate advantage cited by the company.
• StripecoreTechnology or IntegrationPayment processor used for secure payment collection. Accepted alongside bank transfer and GoCardless for setup fees and monthly retainers.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Wati: WhatsApp Business API platform for customer support, marketing, and sales automation, with strong SMB traction in emerging markets. Directly comparable on the WhatsApp automation wedge Market8 emphasises, especially the 95% open rate messaging.
• Tidio: AI-powered customer service platform combining live chat, chatbots, and automation for SMBs in e-commerce and services. Comparable because it targets the same SMB segment with chatbot + workflow automation, although Tidio leans more toward e-commerce while Market8 targets service-based verticals like dental, beauty, and trades.
• Chatfuel: No-code chatbot platform for websites, Facebook, Instagram, and WhatsApp, focused on SMBs and agencies. Comparable because it offers the same DIY chatbot build-and-deploy experience that competes with Market8's AI chatbot setup service.
• ManyChat: A leading chatbot platform focused on Instagram, WhatsApp, and website automation for SMBs and marketers. Comparable to Market8 because it sells chatbot and conversational automation to the same small-business buyer, though it operates as a self-serve SaaS product rather than a done-for-you service.
• Flow XO: Chatbot and workflow automation platform for SMBs, enabling building of bots across multiple channels with integrations to common business tools. Comparable because it overlaps on both chatbot deployment and workflow automation for the same SMB audience.
• Trengo: Customer engagement platform combining messaging channels, chatbots, and automation for SMB and mid-market support teams. Comparable because it addresses the same multi-channel customer communication and automation problem Market8 solves for UK service businesses.
• Tars: Conversational AI and chatbot platform used for lead generation and customer service automation, with a heavy SMB and agency presence. Comparable because it sells into the same lead-capture and FAQ-automation use cases that drive Market8's chatbot service.

Others

• Zapier: Mass-market iPaaS automation platform also used by Market8 to build client workflows. Comparable as the broader automation ecosystem against which Market8 positions its done-for-you service; many SMBs could in principle self-serve on Zapier for free or low cost.
• Make.com: No-code workflow automation platform on which Market8 builds its client automations. Comparable as the underlying technology infrastructure for Market8's offering rather than as a competitor, since Make.com enables the service rather than selling directly to end SMBs in the same hands-off way.

Broad incumbents

• Vendasta: Broad SMB-focused white-label platform offering marketing, CRM, and automation tools through a partner network. Comparable as an incumbent player packaging multiple digital services (including chatbot and marketing automation) for SMBs, though Vendasta's model is platform-and-partner rather than direct-service like Market8.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MARKET8 LTD