PCKWIKFIX LIMITED

What PCKWIKFIX LIMITED does

PCKWIKFIX LIMITED is a privately-held, founder-managed managed IT services provider (MSP) founded in 2005 and headquartered in Kirkintilloch near Glasgow, Scotland. The company delivers outsourced IT support, installation, and consultancy to home users, SMEs, start-ups, and larger multi-office organisations throughout the UK and abroad, with a six-person technical team led by Director Darren. Service lines span managed IT support, VoIP telephony (Kwikvoice via 3CX), Microsoft 365 productivity, connectivity resale (Full Fibre, Ethernet, 4G/5G, Starlink), cybersecurity (Cyber Essentials certified), web and email hosting (kwikcloud), IP CCTV (Kwiksecurity), and smart home and audio-visual installations.

The technical stack is built on best-of-breed third-party platforms rather than proprietary technology: AWS and Google Cloud provide infrastructure, Microsoft 365 and 3CX deliver productivity and telephony, Cloudflare and Openreach underpin hosting and connectivity, and Splashtop enables remote support. PCKWIKFIX layers value through integration, bespoke automation software (built by Director Darren), customer portals (ConnectBooster for invoicing, CloudRadial for client interactions), and a public status page with a documented REST API and Microsoft Teams integration. Sub-brands kwikcloud, Kwikvoice, and Kwiksecurity package the underlying vendor stack into recognisable product lines.

The revenue model combines recurring subscription streams (managed IT retainers, VoIP, Microsoft 365, hosting, connectivity) with project-based and hardware revenue (CCTV installations, website design, one-off IT deployments). Pricing is bespoke and quote-based rather than publicly disclosed. Distribution is sales-led and direct, with customer acquisition driven by website content, an active blog covering cybersecurity and IT management topics, customer testimonials, and multi-channel contact (phone, WhatsApp, email, on-site visits). The company operates without external investment and has grown organically since inception.

Name

PCKWIKFIX LIMITED

Legal name

PCKWIKFIX LIMITED

Website

https://pckwikfix.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

PCKWIKFIX LIMITED is a Glasgow-based managed IT services provider founded in 2005, delivering IT support, VoIP telephony, Microsoft 365, connectivity, cybersecurity, hosting, CCTV, and smart home/AV solutions to UK SMEs, larger multi-site businesses, and home users through a six-person technical team.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), Cloud PBX & Hosted Telephony (HDAIAHAB), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Managed IT services
• IT support
• VoIP telephony
• Web hosting
• Cybersecurity services

Headquarters

HQ city

Bishopbriggs

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Support Services: Ongoing technical support and maintenance services for home and business customers. Includes helpdesk support, system administration, and troubleshooting.
2. Web Hosting & Email Services: Domain registration, website hosting, and email hosting services through kwikcloud platform. UK-based with green energy powering data centres.
3. Internet Connectivity Services: Reseller of internet services including Full Fibre, Copper Fibre, ADSL, Ethernet leased lines, Mobile 4G & 5G, and Starlink satellite services.
4. CCTV & Security Systems: Supply, installation, and maintenance of business grade and home IP CCTV systems.
5. Telephony Services: VoIP telephony and messaging solutions including 3CX integration.
6. Microsoft 365 Services: Cloud subscription services for Microsoft Office applications and collaboration tools.
7. Website Design Services: Custom website design, development, and SEO optimization services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

PCKWIKFIX LIMITED provides managed IT support, installation, and consultancy to home users and businesses throughout the UK, bundling together VoIP telephony and messaging (Kwikvoice), Microsoft 365 productivity services, broadband and satellite connectivity reselling, cyber security, web/email hosting (kwikcloud), IP CCTV (Kwiksecurity), and smart home and audio/visual installations. The company operates as a single outsourced IT department, integrating best-of-breed third-party platforms (Microsoft, 3CX, AWS, Google Cloud, Cloudflare, Starlink, Openreach) into tailored solutions delivered through helpdesk, remote support, and on-site engineering.

Product overview

PCKWIKFIX LIMITED is an IT installation and support company based in Glasgow, founded in 2005, offering a comprehensive portfolio of technology products and managed services. The core product lineup includes kwikcloud (web hosting and email platform), kwikvoice VoIP Platform (telephony and messaging), and Kwiksecurity CCTV (surveillance systems). These are complemented by a range of professional services including IT support and managed services, Office 365 technology solutions, connectivity and internet services, cyber security, smart home technology, and audio/visual technology. The company serves both home users and businesses (SMEs) throughout the UK and abroad, providing bespoke turnkey IT solutions.

Differentiator

Problem solved

Functional benefit

Brands

• kwikcloud: UK-based web hosting and email platform powered by 100% Green Renewable energy, featuring performance auto-scaling, WordPress environments, free SSL certificates, and dedicated backup systems.
• Kwiksecurity
• Kwikvoice

Products and services

• Support & Managed IT Professional and cost-effective managed IT support packages covering helpdesk, system administration, troubleshooting, and consultancy for home and business customers across the UK.
• Kwikvoice Telephony & Messaging

Quantifiable outcome

• 450+ happy customers
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• AWS (Amazon Web Services)coreTechnology or IntegrationTechnology partner providing cloud infrastructure services. AWS logo displayed on website footer indicating partnership status.
• Google CloudcoreTechnology or IntegrationTechnology partner providing cloud platform services. Google Cloud logo displayed on website footer indicating partnership status.
• Microsoft 365coreTechnology or IntegrationTechnology partner providing productivity and collaboration tools. Microsoft 365 logo displayed on website footer. Company provides Office 365 Technology services.
• 3CXcoreTechnology or IntegrationVoIP telephony partner providing phone system platform. 3CX logo displayed on website. Company offers Kwikvoice VoIP platform and 3CX cloud instance monitoring.
• CloudflarecoreTechnology or IntegrationUpstream provider for website hosting and CDN services. Cloudflare issues in November 2025 affected company services.
• GammacoreTechnology or IntegrationTelecommunications carrier partner for VoIP services. Interconnect issues with Gamma and BT affected some customer services.
• BT (British Telecom)coreTechnology or IntegrationTelecommunications carrier for VoIP and connectivity services. Ported numbers through BT IPEX affected by interconnect issues.
• OpenreachcoreTechnology or IntegrationUK telecommunications infrastructure provider for broadband and connectivity services. Used for ADSL, FTTC, FTTP, and leased line services.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Q2Q IT: Northern UK-based managed IT services and connectivity provider serving SMEs with helpdesk, telephony, and cloud services — geographically and operationally similar to PCKWIKFIX.
• Focus Group: UK business technology provider combining connectivity, telephony, cloud, and IT support services for SMEs — directly comparable given PCKWIKFIX's bundled connectivity/VoIP/support model.
• Air IT: UK managed IT services provider serving SMEs with helpdesk, cloud, cybersecurity, and connectivity services — a direct competitor in PCKWIKFIX's core market with a similar product breadth and target customer profile.
• Netstar: UK IT support and managed services provider targeting SMEs with helpdesk, Microsoft 365, cloud hosting, and security services — overlapping service mix and customer base with PCKWIKFIX.
• Bamboo Technology: UK MSP offering managed IT support, cloud, cybersecurity, and connectivity to small and medium businesses — competes in the same SME IT services segment with a similar full-service approach.
• Bluecube Technology Solutions: UK managed IT services company offering cloud, security, support, and hosting to SMEs — comparable in scale, service breadth, and go-to-market focus on UK regional businesses.
• Littlefish: UK-based MSP delivering managed IT support, cloud services, and cybersecurity to UK SMEs and mid-market customers — closely comparable in service portfolio and target segment.

Broad incumbents

• Six Degrees Group: UK unified communications, cloud, and managed services provider for mid-market and enterprise — overlaps with PCKWIKFIX's connectivity and telephony offerings but at a much larger scale.
• Daisy Group: Large UK telecommunications and IT services incumbent offering connectivity, cloud, managed IT, and unified communications to businesses of all sizes — broader portfolio and far larger scale than PCKWIKFIX but overlapping service lines.
• ANS Group: Established UK managed cloud and IT services provider offering cloud infrastructure, managed services, and security — broader and more enterprise-focused than PCKWIKFIX but addressing overlapping customer needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/pckwikfix
• Facebookfacebook.com/pckwikfix
• LinkedInlinkedin.com/company/pckwikfix-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PCKWIKFIX LIMITED