ON IT TECH LTD

What ON IT TECH LTD does

ON IT TECH LTD (trading as On IT) is a UK-based managed IT services provider headquartered in Mirfield, West Yorkshire, serving small and mid-sized businesses across the United Kingdom. The company was founded in 2018, operates as an employee-owned private limited company, and has a five-person delivery team. Its core offering is a three-tier managed IT subscription: Pay As You Go ad-hoc support, Standard Support at £30 per endpoint per month, and Premium Support at £60 per endpoint per month. The Premium tier adds a 15-minute P1 response SLA, compliance management for GDPR, ISO 27001, and Cyber Essentials, quarterly vCIO reviews, and monthly on-site visits. Services are delivered via a stack anchored on the Microsoft 365 ecosystem, with Huntress providing around-the-clock managed detection and response, Splashtop enabling remote support, and SuperOps powering the service management platform. Recurring revenue is supplemented by per-user add-ons (cloud backups, antivirus, email filtering, identity protection, security awareness training, VoIP) and one-time professional services including migration, penetration testing, and vCIO consultancy.

The company has developed vertical specialisation in recruitment agencies — demonstrated by three of four named customers in that sector and explicit expertise with Bullhorn, Vincere, JobAdder, SourceWhale, SourceBreaker, and Broadbean — and is extending into manufacturing (Autodesk/CAD support) and regulated industries. Its go-to-market is sales-led: discovery calls, free Microsoft 365 audits bundled with onboarding, and a growing content and webinar engine aimed at SME decision-makers, including a public Microsoft Copilot webinar scheduled for February 2026. On IT is also positioning a 9-step Copilot AI readiness practice around tenant assessment, data governance, security configuration, and user adoption, leveraging Microsoft Defender, Purview, Conditional Access, Graph Connectors, and the Copilot Adoption Hub. Employee ownership is a deliberate differentiator, used to signal commitment and retention in a tight UK IT talent market. No external funding, M&A, or institutional investment is disclosed, and operations remain concentrated in a single UK geography.

Name

ON IT TECH LTD

Legal name

ON IT TECH LTD

Website

https://onit.ltd

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

ON IT TECH LTD is a UK-based managed IT services provider offering tiered Microsoft 365, cybersecurity, and network management subscriptions to UK SMBs, with vertical specialisation in recruitment agencies and growing focus on manufacturing and regulated industries.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Service Desk & ITSM Outsourcing (BPAEAMAF), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Cybersecurity services
• Microsoft 365 consultancy
• Network management
• IT support

Headquarters

HQ city

Morley

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Subscription): Monthly recurring revenue from tiered managed IT support packages (Standard at £30/endpoint/month, Premium at £60/endpoint/month). Includes ongoing monitoring, maintenance, cybersecurity, and account management.
2. Ad-Hoc IT Support: Pay-as-you-go remote and on-site IT support billed per ticket/time spent. No retainer required. Target customers without managed IT provider or needing one-off support.
3. Add-On Services: Optional per-user-per-month add-ons including cloud backups (£2.50), antivirus (£5.00), email filtering (£3.50), identity protection (£2.50), security awareness training (£2.50), and VoIP system (£10.00).
4. Professional Services (Consulting): vCIO strategy reviews, compliance management, penetration testing, and specialized consultancy engagements including Microsoft 365 migrations and AI adoption planning.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ON IT TECH LTD delivers managed IT services to UK small and mid-sized businesses through three subscription tiers — Pay As You Go (no retainer), Standard (£30/endpoint/month) and Premium (£60/endpoint/month) — covering 24/7 monitoring, helpdesk, cybersecurity, backups, and account management. The portfolio also includes standalone Cyber Security, Network Management and IT Support services, plus Microsoft 365 migration, management, and Copilot AI readiness consulting delivered through a nine-step methodology.

Product overview

ON IT TECH LTD is a managed IT services provider offering a tiered portfolio of services built around Microsoft 365 and security-focused IT management. The core offering consists of three subscription tiers: Pay As You Go (ad-hoc support), Standard Support (£30/endpoint/month), and Premium Support (£60/endpoint/month). These tiers are complemented by specialist services including Cyber Security (Huntress MDR, Cyber Essentials guidance), Network Management, and Consultation services. The company differentiates through Microsoft 365 specialisation, offering migration, management, and Copilot AI readiness preparation as distinct service lines. Additional offerings include a Knowledge Base, Cyber Essentials Quiz, Free Domain Risk Report, and a Microsoft Copilot Webinar for SMEs.

Differentiator

Problem solved

Functional benefit

Products and services

• Pay As You Go IT Support Ad-hoc managed IT support billed per ticket with no retainer or commitment, providing remote diagnosis, a 24-hour email response guarantee, and optional paid add-ons such as cloud backups, antivirus, email filtering, identity protection, security awareness training, VoIP, and hardware configuration. Targeted at businesses without a managed IT provider or those needing one-off support.
• Standard Support Subscription managed IT support at £30/endpoint/month including 24/7 monitoring, UK-based engineer support, automatic updates, verified backups, Huntress MDR protection, Microsoft 365 management, and a dedicated account manager with quarterly reviews. Most popular tier for growing UK teams; free setup plus a Microsoft 365 audit worth £800 included on signup.
• Premium Support Subscription managed IT support at £60/endpoint/month with a guaranteed 15-minute P1 response 24/7, compliance management for GDPR, ISO 27001 and Cyber Essentials, quarterly vCIO strategy reviews, monthly half-day on-site visits, after-hours 24/7 phone line, and audit-ready evidence packs. Built for regulated, security-led businesses; free setup, 8 hours consulting, and a penetration test worth £2,000 included.
• IT Support Core managed IT services including AI-powered Remote Monitoring and Management (RMM) with 24/7 device monitoring, device procurement, patch management, proactive service desk, and Microsoft 365 management, delivered to UK SMB customers.
• Cyber Security Managed security service built around Huntress Managed Detection and Response (24/7 human-led threat hunting), Cyber Essentials guidance, reliable backups, email filtering and phishing tests, and BitLocker encryption. Designed for businesses that need professional, always-on cybersecurity without an in-house SOC.
• Network Management Network services including CCTV and door-access controls, router and switch implementation, network monitoring, and secure VPN solutions for remote work, supporting on-site and hybrid environments for UK SMB clients.
• Microsoft 365 Consultation Microsoft 365 implementation and optimisation consulting covering SharePoint, Intune MDM, Teams Phone, migrations, tenant configuration, and integration with line-of-business systems. Targeted at SMBs adopting or scaling their Microsoft 365 environment.
• Copilot AI Consultation Nine-step Microsoft 365 Copilot readiness service covering tenant assessment, data governance review, security configuration, conditional access setup, Microsoft Graph Connectors configuration, compliance policies, enablement tools deployment (Prompt Buddy, Copilot Adoption Hub), user training, and adoption monitoring for SME clients.
• Migrations Migration services to Microsoft 365 from other providers, ensuring a hassle-free transition covering licences, mailboxes, files, and policies without detail being overlooked.

Quantifiable outcome

• Free Microsoft 365 audit worth £800 included with Standard Support signup
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability5 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner for Microsoft 365, Copilot AI, Azure, and related Microsoft services. On IT provides Microsoft 365 management, consultancy, migration services, and specialized Copilot AI readiness assessments. Certified expertise in Microsoft ecosystem.
• HuntresscoreTechnology or IntegrationManaged Detection and Response (MDR) security partner providing 24/7 threat hunting by human analysts. Huntress MDR is deployed across all managed endpoints for every Standard and Premium customer.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Civica: Large UK-based digital, software and managed services provider operating across the public sector and regulated industries with broad IT services, cyber security and cloud offerings. Overlaps with On IT's regulated-vertical SME managed services as part of a much wider portfolio.
• Logicalis: Global IT solutions and managed services provider with significant UK operations delivering managed IT, cloud, networking and security across enterprise and mid-market customers. Comparable on managed services, Microsoft ecosystem partnership and security services, though at much larger scale and broader portfolio.
• Capita: Large UK-based professional services and IT outsourcing group providing managed IT services, cloud and cyber security to public-sector and enterprise clients. Overlaps with On IT's compliance-led managed IT and Microsoft cloud services as part of a much broader IT services portfolio.

Direct peers

• Babble: UK managed IT, cloud, connectivity and unified communications provider serving SMB and mid-market customers with subscription-based managed services. Comparable as a UK MSP selling bundled managed IT, Microsoft cloud services and recurring support contracts.
• ramsac: Surrey-headquartered UK MSP offering fully managed IT support, cyber security and Microsoft 365 services to SMEs and regulated organisations. Comparable in customer size (10–250 employees), tiered subscription offering and emphasis on Cyber Essentials / ISO-aligned compliance packaging.
• Air-IT: UK-based managed IT services and cyber security provider serving SMB and mid-market clients across England, with tiered support packages and Microsoft 365 expertise. Directly comparable as a same-market UK MSP selling managed support, security and consultancy to growing UK businesses.
• Blue Logic: Northern England (Wakefield) based managed IT, cyber security and cloud services provider focused on UK SMEs with subscription-based support and Microsoft-centric delivery. Comparable in geography, segment and tiered managed support packaging.
• Reach UK: UK-based managed IT services and cyber security company focused on regulated and growing SMBs, with Microsoft 365 and Cyber Essentials-aligned offerings. Comparable in customer profile, compliance focus and managed subscription model.
• Mirus IT: UK managed IT and cloud services provider serving SMB and mid-market customers with Microsoft 365, cyber security and strategic vCIO-style consultancy. Directly comparable on customer segment, Microsoft-first stack and per-user subscription pricing model.
• Fitzrovia IT: London-based UK managed IT services firm providing outsourced IT support, cloud, cyber security and Microsoft 365 management to SMBs. Overlaps heavily with On IT's product mix and target buyer (UK SMEs needing outsourced IT) and competes for similar regulated-vertical accounts.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/on-it-tech-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ON IT TECH LTD