First Responders Environmental Clean-up and Restorations Inc.

What First Responders Environmental Clean-up and Restorations Inc. does

First Responders Environmental Clean-up and Restorations Inc. (DBA First Responders Cleaning and Restoration) is a privately held, founder-era emergency restoration services provider founded in 1985 and operating across the New York metropolitan area. The company delivers four integrated service lines — water damage restoration, mold removal, sewage cleanup, and fire/smoke damage restoration — to residential homeowners, commercial properties (restaurants, hotels, shopping centers, schools), and property managers. Service is delivered direct-to-consumer via a 24/7 phone line, online contact form, and dispatch from three regional service stations covering Manhattan, the four outer boroughs, Long Island (Nassau and Suffolk counties), and Westchester County, with a stated 60-minute response guarantee.

The business model is per-incident service revenue: each job is quote-based with free estimates, and pricing is determined by the scope of damage and required remediation work. Insurance claim processing is a primary payment pathway; the company accepts claims from 16+ major carriers including Allstate, The Hartford, Travelers, USAA, State Farm, Progressive, Nationwide, MetLife, Chubb, Liberty Mutual, and Farmers, which functions as both a payment mechanism and an indirect referral channel. The core technology stack is undisclosed, and the service relies on licensed field crews operating professional extraction, drying, and remediation equipment rather than on proprietary software or automation.

Customer acquisition is driven by local SEO (neighborhood-level landing pages for "Water Damage Restoration Near Me" type queries), Google Guaranteed certification, organic social presence on Facebook and Instagram, and the carrier-referral flywheel. The company claims 40+ years of continuous operation, 235+ Google reviews at a 5-star average, and no disclosed institutional investment, M&A, or funding activity, consistent with an independently owned, regionally concentrated operator.

Name

First Responders Environmental Clean-up and Restorations Inc.

Legal name

First Responders Cleaning and Restoration

Website

https://frcleaningandrestoration.com

Company type

Private

Founded year

1985

Operating status

Operating

Short description

First Responders Cleaning and Restoration is a privately held, 1985-founded emergency restoration services company serving residential, commercial, and property management customers across NYC, Long Island, and Westchester County with 24/7 water, mold, sewage, and fire damage cleanup, accepting claims from 16+ major insurance carriers.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (56291), Remediation Services (562910)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Smoke, Soot & Odor Remediation (HSAPAOAD), Fire/Smoke Damage Cleaning & Sanitization (HSAEAHAN), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)

Keywords

• Water damage restoration
• Mold remediation
• Sewage cleanup
• Fire damage restoration
• Emergency restoration services

Headquarters

HQ city

Bohemia

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Emergency Restoration Services: One-time service revenue from water damage restoration, mold removal, sewage cleanup, and fire damage restoration services provided to residential and commercial customers. Services are billed per incident/job with pricing based on scope of damage and required remediation work. Insurance claim processing is a common payment pathway.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

First Responders Environmental Clean-up and Restorations Inc. provides emergency property damage restoration services, including water damage cleanup, mold removal, sewage cleanup, and fire damage restoration for residential and commercial properties. The company operates 24/7 with a guaranteed 60-minute response time across the New York metropolitan area and works directly with all major insurance carriers on behalf of customers.

Product overview

First Responders Cleaning and Restoration offers four integrated emergency cleanup and restoration services for residential and commercial properties: Water Damage Restoration, Mold Removal, Sewage Cleanup, and Fire Damage Restoration. These core services work together to address property damage emergencies, with each service covering specific sub-services (e.g., basement water removal, attic mold removal, bathroom sewage cleanup, smoke odor removal). The company operates service stations in NYC, Long Island, and Westchester County, offering 24/7 emergency response with a 60-minute or less arrival time. The company accepts insurance claims from multiple providers including Allstate, The Hartford, Travelers, USAA, State Farm, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration
• Mold Removal
• Sewage Cleanup
• Fire Damage Restoration

Quantifiable outcome

• Response within 60 minutes or less to emergency calls
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• AllstatecoreChannel Partner/ Reseller/ DistributorAllstate insurance is accepted for claims processing. When policyholders file water damage, fire damage, or other covered claims, Allstate may refer customers to First Responders for professional cleanup and restoration services.
• The HartfordcoreChannel Partner/ Reseller/ DistributorThe Hartford insurance is accepted for claims processing. Partnership enables The Hartford policyholders to access First Responders' emergency restoration services when filing covered claims.
• TravelerscoreChannel Partner/ Reseller/ DistributorTravelers insurance is accepted for claims processing. Partnership enables Travelers policyholders to access First Responders' emergency restoration services when filing covered claims.
• USAAcoreChannel Partner/ Reseller/ DistributorUSAA insurance is accepted for claims processing. Partnership enables USAA military community members to access First Responders' emergency restoration services when filing covered claims.
• State FarmcoreChannel Partner/ Reseller/ DistributorState Farm insurance is accepted for claims processing. Partnership enables State Farm policyholders to access First Responders' emergency restoration services when filing covered claims.
• ProgressivecoreChannel Partner/ Reseller/ DistributorProgressive insurance is accepted for claims processing. Partnership enables Progressive policyholders to access First Responders' emergency restoration services when filing covered claims.
• Nationwide InsurancecoreChannel Partner/ Reseller/ DistributorNationwide Insurance is accepted for claims processing. Partnership enables Nationwide policyholders to access First Responders' emergency restoration services when filing covered claims.
• MetLifecoreChannel Partner/ Reseller/ DistributorMetLife insurance is accepted for claims processing. Partnership enables MetLife policyholders to access First Responders' emergency restoration services when filing covered claims.
• GoogleminorChannel Partner/ Reseller/ DistributorGoogle Guaranteed certification provides a verification badge on the company's Google listing, increasing trust and visibility in local search results. This is a marketing trust signal rather than a commercial partnership.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Rainbow International Restoration: Restoration franchise specializing in water, fire, and mold damage cleanup. Comparable because Rainbow International offers the same core emergency services, similar franchise-based regional delivery, and insurance-claim-driven GTM.
• PuroClean: Franchise-based restoration company specializing in water, fire, mold, and biohazard cleanup. Comparable because PuroClean operates the same service model with insurance-driven lead flow and similar mid-sized regional franchise footprint.
• Paul Davis Restoration: National franchise network offering emergency water, fire, and mold restoration to residential and commercial customers. Highly comparable as a franchise-driven competitor in the same service categories, insurance-claim model, and 24/7 response positioning.
• 911 Restoration: Franchise restoration brand offering water damage, mold remediation, and fire/smoke cleanup with 24/7 emergency response. Directly comparable due to overlapping service mix, franchise-driven regional expansion, and insurance-claim-driven customer acquisition.

Broad incumbents

• ServiceMaster Restore: National restoration brand under the ServiceMaster portfolio providing water, fire, and mold remediation. Comparable as a long-established broad incumbent in the same emergency restoration category with insurance carrier relationships.
• Belfor Property Restoration: Global restoration and recovery company with strong commercial and residential emergency response capabilities. Comparable because Belfor operates in the same water, fire, and mold remediation space and serves insurance-driven customers in major metros.
• ServPro: National franchise leader in fire and water cleanup and restoration with a large franchise network. Directly comparable because ServPro franchises offer the same core emergency services (water, fire, mold, sewage) to residential and commercial customers via insurance-claim-driven lead flow.

Emerging players

• Steamatic: Franchise restoration and cleaning company offering water, fire, and mold remediation. Comparable in service scope but typically smaller scale and less brand-dominant in the NYC metro than the franchise majors.
• AdvantaClean: Franchise-based provider of water damage, mold, and indoor air quality services with national footprint. Comparable as a regional franchise competitor in residential restoration, with somewhat narrower service mix than First Responders.

Regional players

• RestoreMasters: Regional restoration contractor focused on commercial and large-loss restoration projects. Comparable as a same-category competitor with overlapping emergency response capabilities, though more commercial-skewed than the subject company.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/First-Responders-Cleaning-and-Restoration-102719418581714
• Instagraminstagram.com/first_responders_new_york

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Responders Environmental Clean-up and Restorations Inc.