Travel Counsellors For Business

What Travel Counsellors For Business does

Travel Counsellors for Business is the corporate travel management division of Travel Counsellors, a UK-headquartered travel franchise company founded in 1994 and operating from Manchester. The business delivers managed corporate travel services primarily to small and medium enterprises (SMEs), assigning each client a dedicated, independent Travel Counsellor who provides personalized 24/7 account management. It operates a franchise model with a global network of 2,200+ independent Travel Counsellors supported by regional offices in six countries: the United Kingdom, Ireland, the Netherlands, Belgium, South Africa, and the United Arab Emirates, with a North American beachhead added via the acquisition of The Travel Agent Next Door.

The company runs a proprietary technology platform branded as myTC, comprising myTC Online (booking and travel management portal), myTC Insights (analytics and reporting), myTC Locate (traveller tracking and duty-of-care), and the myTC mobile app. Specialized modules include TC Teams for sports travel, VVIP and executive travel services, MICE arrangements, and 24/7 traveller support. Regional booking infrastructure includes the in-house Phenix system used in the Netherlands and Belgium. TC Co-Pilot, an AI-powered assistant, supports Travel Counsellor productivity through process automation and generative text capabilities. Sector-specific expertise is offered for Marine, TV/Film & Entertainment, Energy, Renewables, Sports, and Professional Services verticals.

The business model is commission-based: Travel Counsellors earn commissions on flight, accommodation, cruise, tour, and other travel bookings, with above-industry-average franchisee earnings of £32,000 per annum and top performers reaching six figures. Revenue flows through franchise channels and direct corporate accounts, with gross transaction value exceeding £1bn in annual sales as of September 2024. Travel Counsellors for Business operates alongside the parent company's leisure travel brand, sharing infrastructure, technology, and brand equity while addressing SME corporate travel, an underserved segment relative to large-enterprise TMCs.

Name

Travel Counsellors For Business

Legal name

Travel Counsellors

Website

https://travelcounsellors.com

Company type

Private

Founded year

1994

Operating status

Operating

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510), Travel Arrangement and Reservation Services (5615)

SIC

Transportation Services (4700)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

VIP, Executive & Roadshow Travel Services (THAKAMAK), Corporate Travel & Accommodation Coordination (HSACADAL), Training & Preparedness (Traveler Security, Health, Cultural) (THACANAK)

Keywords

• Corporate travel management
• Business travel services
• Travel management platform
• Managed corporate travel
• SME travel management

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Commission from Travel Bookings: Travel Counsellors earn commission on flights, accommodation, cruises, tours, and other travel bookings. Commission-based compensation for Travel Counsellors who operate on a franchise model.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Travel Counsellors for Business is a corporate travel management company that provides SMEs and enterprises with personalised managed travel services. Each client is assigned a dedicated Travel Counsellor from a global network of 2,000+ professionals who handle booking, itinerary management, traveller support, and duty of care. The service is supported by proprietary digital tools including the myTC Online booking platform, myTC Insights analytics, myTC Locate traveller tracking, and the myTC mobile app.

Product overview

Travel Counsellors for Business operates as a corporate travel management company offering a platform-plus-modules architecture. The core offering centers on personalized travel management with dedicated Travel Counsellors supported by technology tools including myTC Online (booking platform), myTC Insights (analytics), and myTC Locate (traveler tracking). Additional specialized modules include TC Teams for sports travel, myTC App for mobile access, VVIP/Executive Travel Services, MICE arrangements, and 24/7 support. The company also provides sector-specific expertise for Marine Industries, TV/Film & Entertainment, Energy Industries, Professional Services, Renewables, and Sports sectors.

Differentiator

Problem solved

Functional benefit

Brands

• myTC: Mobile app providing all-in-one access for travel management and booking
• TC Teams
• myTC Online
• myTC Insights
• myTC Locate
• TC Match
• TC Journeys
• TC Co-Pilot
• TC Co-Pilot

Products and services

• myTC Online Online booking and travel management platform that enables corporate clients to manage travel arrangements, access traveller information, and streamline corporate travel workflows from a centralised dashboard.
• myTC Insights Data and analytics platform providing corporate clients with insights into travel spend, booking patterns, and traveller behaviour to inform travel policy and budget decisions.
• myTC Locate Traveller tracking and location service that enables businesses to monitor travelling employees, supporting duty of care obligations and emergency response capabilities.
• TC Teams Specialised sports travel management solution designed for clubs, federations and sponsors to handle complex group travel logistics with scale, control and 24/7 personal service.
• VVIP & Executive Travel Services Premium travel management service providing dedicated support for executive travellers with enhanced personalisation, priority handling, and specialised arrangements.
• MICE Travel Arrangements Meetings, Incentives, Conferences, and Events travel management service handling group travel logistics for corporate events and large gatherings.

Quantifiable outcome

• 96% of customers would recommend the service
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• The Travel Agent Next DoorcoreStrategic or Co-development Partner · 1 January 2024Acquisition expanding Travel Counsellors into North American market, bringing new franchise owners and customers to the network
• HolidayspleasecoreStrategic or Co-development PartnerAcquisition of Holidaysplease expanding the company's presence and capabilities in the travel market
• PlanistocoreTechnology or IntegrationAcquisition of Eurams Planisto, a travel tech platform enhancing mapping and itinerary planning capabilities
• KLM Royal Dutch AirlinesflagshipStrategic or Co-development PartnerPreferred partnership agreement with KLM providing preferential access to airline inventory and joint marketing initiatives
• Sunny CarsminorStrategic or Co-development PartnerInternational partnership for car rental services
• AvilaminorStrategic or Co-development PartnerInternational partnership expanding destination services and experiences
• ASATAminorOthersSouth African Association of Travel Agents membership for industry representation and best practices
• IATAcoreOthersInternational Air Transport Association accreditation for airline ticketing and industry standards compliance
• Virgin VoyagesminorStrategic or Co-development PartnerCruise line partner offering exclusive experiences for customers
• BTA (Business Travel Association)minorOthersUK Business Travel Association membership for industry engagement and standards

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Navan (formerly TripActions): Tech-first corporate travel and expense management platform serving mid-market and enterprise clients. Competes with Travel Counsellors for SME and mid-market accounts, with a fundamentally different self-service technology-led delivery model.
• Spotnana: Cloud-native TMC technology platform enabling modern corporate travel management. Adjacent competitor targeting similar corporate clients as Travel Counsellors but with a pure technology platform approach rather than the human-advisor franchise model.
• TravelPerk: Tech-enabled corporate travel platform targeting SMEs and mid-market with consumer-grade user experience. Direct competitor in the SME corporate travel segment, representing the technology-led alternative to Travel Counsellors' human-advisor model.

Direct peers

• Reed & Mackay: UK-headquartered TMC specializing in premium and executive corporate travel with concierge-style service. Closely comparable to Travel Counsellors' VVIP offering and dedicated-counsellor model, particularly for high-touch enterprise accounts.
• Corporate Travel Management (CTM): Australia-headquartered TMC providing corporate travel management with a strong focus on SMEs and mid-market clients across multiple geographies. Highly comparable in target customer, business model (franchise-like advisor network), and SME-first positioning to Travel Counsellors.
• Clarity Travel Management: UK-based corporate travel management company serving mid-market and enterprise clients. Direct competitor in the UK corporate travel space with overlapping customer profiles and comparable service offerings to Travel Counsellors' business division.

Broad incumbents

• FCM Travel: Global corporate travel division of Flight Centre, one of the largest TMCs worldwide serving both SMEs and large enterprises. Operates at significantly larger scale than Travel Counsellors but overlaps in serving SME corporate clients globally.
• CWT (Carlson Wagonlit Travel): Established global TMC serving large multinational corporate accounts. Comparable in corporate travel management focus but differs from Travel Counsellors' SME specialization; serves as a benchmark for the large-end of the market Travel Counsellors does not target.
• BCD Travel: Top-three global TMC with broad corporate travel services across enterprise and mid-market segments. Overlaps with Travel Counsellors in mid-market/SME corporate travel but operates at much larger scale with full enterprise technology offerings.
• American Express Global Business Travel (Amex GBT): Largest global TMC serving primarily large enterprise accounts with comprehensive technology stack. Competes with Travel Counsellors at the upper end of the SME market and represents the scale-tier Travel Counsellors customers may migrate toward as they grow.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/TCBusinessTrav
• YouTubeyoutube.com/@TC_for_Business
• Facebookfacebook.com/TCCareers
• LinkedInlinkedin.com/showcase/travel-counsellors-for-business
• Instagraminstagram.com/life_at_tc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travel Counsellors For Business