What 1ST CLOUD TECHNOLOGY LTD does

1st Cloud Technology Ltd. is a UK-based managed IT services provider headquartered in Sunderland (Analysis House, 117-119 Sea Road, SR6 9EQ) with a sales and information office in South Shields. The company sells a horizontal portfolio of 12 IT service categories to businesses across the size spectrum, from sole traders with a single computer to multi-site, multi-employee, multi-server environments. Its stated heritage is in supporting core business information systems and real-time processing of critical financial data, but no founding date is disclosed and the firm was demonstrably operating by 2020 per its website copyright notice.

The service offering spans communications (VoIP phones, internet-based CCTV), productivity software (Microsoft 365 and Sage accounting installation/training), infrastructure (server build and maintenance, network design, VPN), endpoint and data security (managed anti-virus with ransomware protection, cloud backup with deduplication and rapid restore), and general IT support (computer maintenance, data migration, hardware sales). The underlying technology is a conventional managed-services stack built on third-party vendor platforms — Dell, Microsoft, TrendNet, Sipgate, Netgear, Grandstream, and Symnatic — with no proprietary IP, patents, or proprietary software disclosed.

The business model is a mix of recurring managed-services subscriptions (managed IT support starting at £9.45 + VAT per user per month, cloud backup, anti-virus management, VPN) and transactional revenue (hardware sales, software licensing, one-off installation and training jobs). Go-to-market is sales-led, direct, and regional, centred on North East England with phone-based outreach and inbound enquiries via the company website. The firm is privately held with no disclosed parent company, institutional investors, funding events, or executive leadership beyond general enquiries contact details.

Name

1ST CLOUD TECHNOLOGY LTD

Legal name

1st Cloud Technology Ltd.

Website

https://1stcloudtechnology.co.uk

Company type

Private

Founded year

2008

Operating status

Operating

Short description

1st Cloud Technology Ltd. is a UK-based managed IT services provider headquartered in Sunderland, delivering VoIP, Microsoft 365, server, network, backup, security, Sage, and hardware services to SMBs and sole traders across North East England on a subscription model starting at £9.45 per user per month.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Security & Compliance Services (BPAEACAG)

Keywords

• Managed IT services
• Cloud solutions
• IT infrastructure support
• Business network design
• Hardware and software supply

Headquarters

HQ city

Sunderland

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly subscription-based managed IT support services covering all business sizes from sole traders to multi-site enterprises. Services include monitoring, maintenance, and management of IT infrastructure.
2. Hardware Sales: Sale of technology hardware including PCs, servers, and peripherals from leading manufacturers. All hardware covered by after-market warranties and support with on-site installation available.
3. Cloud Solutions: Cloud-based services including backup solutions, anti-virus management, and VPN connectivity. Delivered as managed services with remote monitoring.
4. Software Sales and Training: Resale of Sage accounting software with installation and training services. Microsoft 365 reseller services including deployment and management.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

1st Cloud Technology provides managed IT support services, cloud solutions and technology hardware/software supply to UK businesses ranging from sole traders to multi-site, multi-server enterprises. Services include VoIP phones, Microsoft 365 deployment, server build and maintenance, network design, VPN, computer maintenance, Sage accounting software installation and training, data migration, hardware sales, anti-virus management, backup solutions and CCTV. Managed IT support is priced from £9.45 + VAT per user per month.

Product overview

1ST CLOUD TECHNOLOGY LTD provides a comprehensive portfolio of IT services for businesses ranging from sole traders to multi-site enterprise environments. The offering consists of 12 distinct service categories that function as standalone solutions while being combinable for integrated business systems. The core services span communications (VOIP Phones, CCTV), productivity software (Microsoft 365, SAGE Install & Training), infrastructure (Server Build & Maintenance, Network Design, Virtual Private Network), security (Anti Virus Sales & Management, Back Up Solutions), and general IT support (Computer Maintenance, Data Migration, Hardware Sales). Pricing starts at £9.45 + VAT per user, per month for managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• VOIP Phones Internet-based phone system offering cost-effective voice communication with features including call groups, hunting groups, staff call monitoring, and remote office capability. Targeted at UK business customers.
• Microsoft 365 Microsoft 365 reseller and managed service providing cloud-based productivity suite access (Outlook, Word, etc.) from anywhere, with deployment, management, support and security features for business customers.
• Server Build & Maintenance Server management service for businesses including domain controller management, DHCP/DNS servers, group management, and Remote Desktop Services.
• Network Design Network infrastructure design, installation, and management service including WIFI and hardwire backbone solutions to improve internet speed and eliminate bottlenecks for businesses.
• Virtual Private Network Secure encrypted network connection service enabling remote workers to access full network resources from anywhere, also used to link multiple sites for CCTV and other services.
• Computer Maintenance Hardware and software maintenance service for business PCs including memory upgrades, hard disk recovery, partition management and replacement parts.
• SAGE Install & Training Sage accounting software resale, installation, training and upgrade service covering Sage Cloud, Sage 50c, and Sage One solutions for business customers.
• Data Migration Data integration service enabling secure import/export of business information with macro and API capabilities to remove duplication and improve efficiency.
• Hardware Sales Sale of technology hardware from leading manufacturers (including Dell PCs and servers) with after-market warranties and on-site installation, sourced direct from UK branches or distributors with no grey imports.
• Anti Virus Sales & Management Cloud-based anti-virus solution with remote monitoring of business PCs, threat removal, ransomware protection and management by 1st Cloud Technology staff.
• Back Up Solutions Cloud backup and recovery platform with centralised dashboard management, automatic backup, rapid restore, encryption, data deduplication and file versioning for business data protection.
• CCTV Internet-based surveillance camera systems with on/off-site data storage, real-time mobile viewing, and multi-site VPN linking capabilities for businesses.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• DellcoreTechnology or IntegrationLeading technology supplier providing hardware equipment including PCs and servers. 1st Cloud Technology sources all equipment direct from UK branch or distributor.
• MicrosoftcoreTechnology or IntegrationOfficial Microsoft 365 reseller providing cloud-based productivity solutions. Offers Office 365 deployment, management, and support services.
• TrendNetcoreTechnology or IntegrationNetwork equipment supplier providing networking hardware solutions.
• SipgatecoreTechnology or IntegrationVoIP service provider enabling internet-based phone call solutions for businesses.
• NetgearcoreTechnology or IntegrationNetworking hardware supplier providing routers, switches, and other network equipment.
• GrandstreamcoreTechnology or IntegrationVoIP and networking equipment manufacturer providing IP phones and gateway solutions.
• SymnaticcoreTechnology or IntegrationTechnology supplier partner for various IT solutions and equipment.

Scale indicators1 record

Recent moves5 records

Expansion highlights8 records

Direct peers

• Phoenix Software: UK software licensing and IT services reseller focused on Microsoft and other enterprise vendors, with growing managed services offerings. Comparable to 1st Cloud Technology in its reseller roots and Microsoft 365 focus, though more software-led.
• Bluecube Technology Solutions: UK managed IT services and cloud provider offering Microsoft 365, backup, security and support to SMBs. Comparable to 1st Cloud Technology in customer profile, Microsoft-centric managed services, and regional reseller model.
• Littlefish: UK managed IT services and support provider serving SMB and mid-market customers with similar bundled managed support, Microsoft 365 and cloud services. Direct overlap in customer segment and service catalogue with 1st Cloud Technology.
• Node4: UK-based managed services and cloud provider offering managed IT, cloud hosting, connectivity and security to mid-market businesses. Comparable to 1st Cloud Technology in its multi-service managed IT and cloud portfolio, though operating at a larger national scale.
• SysGroup: UK managed IT, cloud hosting and security provider for SMB and mid-market. Comparable to 1st Cloud Technology in its managed IT, cloud and security bundle for smaller organisations, though with more data-centre capability.
• ANS Group: UK managed services, cloud and digital transformation provider for mid-market and enterprise. Comparable to 1st Cloud Technology as a managed IT and cloud services provider, although typically operating at a larger scale.
• Advatek: UK managed IT services and support company serving regional SMB customers with managed support, cloud, networking and hardware services. Closely comparable in size, customer segment and service mix to 1st Cloud Technology.

Regional players

• KCOM: Regional UK telecoms and managed IT services provider historically focused on Hull and East Yorkshire. Comparable to 1st Cloud Technology as a regionally focused managed IT and connectivity provider, but in a different geography.

Broad incumbents

• Trustmarque: Established UK IT solutions provider offering hardware, software licensing, managed services and cloud to public and private sector. Comparable as a Microsoft / Dell reseller and managed services provider, but at significantly larger scale and broader scope.
• Fourteen IP Group (formerly Daisy Group): Large UK IT, telecoms and managed services provider serving SMB and enterprise customers. Comparable to 1st Cloud Technology in managed IT, connectivity and cloud services, but operates at much greater scale with a national footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1ST CLOUD TECHNOLOGY LTD