RT LABS PRIVATE LIMITED
- Company typePrivate
- Founded2012
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
RT LABS PRIVATE LIMITED firmographics
Firmographics- Name
- RT LABS PRIVATE LIMITED
- Legal name
- RT Labs Ltd
- Website
- https://rtlabs.co.uk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
RT LABS PRIVATE LIMITED industry classification
Industry- Product category
- CRM Consulting and Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- CRM Implementation & Customization Services (BPAEAGAC)
- akta.pro secondary industries
- CRM Implementation & Systems Integration (BPAFAFAB), CRM Managed Services & Support (BPAEAGAD), CRM Strategy & Consulting (BPAFAFAA), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Marketing Automation & Campaign Management CRM (HDAEAFAB)
Keywords
Where RT LABS PRIVATE LIMITED is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
RT LABS PRIVATE LIMITED business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Professional Services - CRM Consulting & Implementation: Revenue generated from providing consulting, implementation, customization, integration, migration, and support services for CRM platforms including SugarCRM, Salesforce, and HubSpot. Engagement models include fixed price contracts and dedicated resource models.
- SugarCRM License Resale: As Official SugarCRM Partners, RT Labs resells SugarCRM licenses at official prices. License revenue includes Sugar Essentials ($19/user/month), Sugar Standard ($59/user/month), Sugar Advanced ($85/user/month), and Sugar Premier ($135/user/month).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Sugar Essentials - Small Businesses |
| Subscription | Annual | Sugar Standard - Medium-Large Businesses |
| Subscription | Annual | Sugar Advanced - MNCs & Large Enterprises |
| Subscription | Annual | Sugar Premier |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
RT LABS PRIVATE LIMITED product offering
Product offeringCore offering
RT Labs provides CRM consulting, implementation, customization, integration, migration, training, and support services for SugarCRM, Salesforce, and HubSpot platforms, alongside AWS cloud services, Magento e-commerce development, and AI & ML services. The company also resells SugarCRM licenses and offers proprietary SugarCRM plugins (RT SalesMap, RT Gsync, RT Telephony, RT Docusign, RT SugarBoards) that extend platform functionality.
Product overview
RT Labs is a B2B software solution provider founded in 2012 in the UK, operating as a multi-platform services organization rather than a single product company. The core offering consists of professional services organized around three major CRM platforms: SugarCRM (as an official partner with 150+ in-house experts and 700+ completed projects), Salesforce (as a certified partner), and HubSpot. RT Labs also provides AWS cloud services, Magento e-commerce solutions, and a dedicated AI & ML Services division. The company has developed proprietary plugins for SugarCRM including RT Salesmap (Google Maps visualization), RT Gsync (Google synchronization), RT Telephony (Twilio integration), RT Docusign, and RT SugarBoards (Kanban board view). Services span the full lifecycle from consulting and implementation to customization, integration, migration, support, and training.
Differentiator
Problem solved
Functional benefit
Products and services
- SugarCRM Services Comprehensive SugarCRM consulting, customisation, integration, migration, support, maintenance, and license resale services delivered by an Official SugarCRM Partner team of 150+ experts with 700+ completed projects.
- Salesforce Services Full-range Salesforce CRM services including customisation, integration, data migration, implementation, support, Salesforce Cloud, and Salesforce Lightning for businesses of all sizes.
- HubSpot Services End-to-end HubSpot solutions covering CRM consulting, implementation, marketing automation, CMS customisation, data migration, training, and integration services.
- AI & ML Services Artificial intelligence and machine learning services including AI agents, NLP, generative AI, conversational AI and chatbots, RAG, agentic AI development, AI PoC & MVP, and AI implementation and optimisation services.
- AWS Cloud Services Amazon Web Services cloud computing services including cloud application development, machine learning, artificial intelligence, and Retrieval-Augmented Generation (RAG) solutions.
- Magento Services B2B e-commerce solutions using the Magento platform including website development, customisation, and CRM integration with SugarCRM.
- RT SalesMap Proprietary SugarCRM plugin that maps CRM records onto Google Maps, enabling geographic visualization, radial search, and custom search functionality for location-based business insights.
- RT Gsync Proprietary SugarCRM plugin for automatic bidirectional synchronization of emails, calendars, contacts, and documents between Google Apps and SugarCRM.
- RT Telephony Proprietary SugarCRM plugin connecting Twilio with the CRM for inbound and outbound voice communication, SMS, click-to-call, call recording, and scheduled SMS capabilities.
- RT SugarBoards Proprietary Kanban-style board view for SugarCRM with dynamic columns, drag-and-drop functionality, and interactive action items for pipeline management.
- RT Docusign Proprietary SugarCRM plugin for DocuSign e-signature integration enabling document signing and approval workflows within the CRM.
Quantifiable outcome
- 700+ successful SugarCRM projects completed
- +2 more outcomes
Companies that use RT LABS PRIVATE LIMITED
Customer profileNamed customers12 records
Segments1 record
Ideal customer profiles2 records
RT LABS PRIVATE LIMITED technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration68 records
AI capability12 records
Feature4 records
RT LABS PRIVATE LIMITED partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SugarCRMcoreRT Labs is an Official SugarCRM Partner firm with certified SugarCRM developers and consultants. They provide comprehensive SugarCRM services including customization, integration, migration, support, and license resale. Their team holds SugarCRM certifications and has completed over 700 SugarCRM projects.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
RT LABS PRIVATE LIMITED competitors and assessment
Company assessmentBroad incumbents
- Accenture: Global systems integrator with large-scale Salesforce, SAP, and CRM transformation practices. Competes for the same enterprise CRM RFPs but with vastly greater scale and geographic reach.
- Cognizant: Global IT services major with dedicated Salesforce and CRM consulting practices. Competes for large CRM transformation work and operates across all of RT Labs' target geographies and beyond.
- Persistent Systems: Global digital engineering and CRM services firm with Salesforce and cloud practices. Competes for CRM implementation work at mid-market and enterprise tiers with larger bench and broader geographies.
Direct peers
- BrightGen: UK-headquartered Salesforce Summit Consulting Partner offering CRM implementation, customization, and managed services. Closest comparable to RT Labs in geography, size, and multi-platform CRM SI positioning.
- Damco Solutions: CRM and Salesforce implementation services provider with broad consulting, integration, and customization offerings. Directly competes for CRM services budgets and partner-channel-driven deals.
- Absyz: Global Salesforce consulting partner with deep CRM implementation, integration, and customization practices. Directly comparable on CRM SI service model and partner-channel economics.
- Cynoteck Technology Solutions: Salesforce and CRM consulting firm providing implementation, customization, and integration services. Comparable services-led CRM SI business model and certified-partner positioning.
- Girikon: Salesforce and HubSpot consulting firm delivering CRM implementation, integration, and managed support. Overlaps directly with RT Labs' Salesforce and HubSpot service lines and SMB/mid-market customer focus.
- Brainvire Infotech: CRM, Salesforce, and Magento services provider with implementation, customization, and integration capabilities. Highly comparable given RT Labs' Magento + CRM dual offering.
Regional players
- Marloo: SugarCRM-focused implementation and consulting partner based in Australia. Closest SugarCRM-specific peer outside the UK; comparable niche-platform partner model but different regional market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
RT LABS PRIVATE LIMITED social profiles
Digital presenceRT LABS PRIVATE LIMITED financial estimates
Financial estimateRevenue estimate
Valuation estimate
RT LABS PRIVATE LIMITED leadership team
Management profileNumber of profiles
RT LABS PRIVATE LIMITED funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RT LABS PRIVATE LIMITED M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RT LABS PRIVATE LIMITED
What does RT LABS PRIVATE LIMITED do?
RT Labs provides CRM consulting, implementation, customization, integration, migration, training, and support services for SugarCRM, Salesforce, and HubSpot platforms, alongside AWS cloud services, Magento e-commerce development, and AI & ML services. The company also resells SugarCRM licenses and offers proprietary SugarCRM plugins (RT SalesMap, RT Gsync, RT Telephony, RT Docusign, RT SugarBoards) that extend platform functionality.
Is RT LABS PRIVATE LIMITED a public or private company?
RT LABS PRIVATE LIMITED is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RT LABS PRIVATE LIMITED founded?
RT LABS PRIVATE LIMITED was founded in 2012. It employs 1 to 10 people.
Where is RT LABS PRIVATE LIMITED based?
RT LABS PRIVATE LIMITED is headquartered in London, United Kingdom, in the Europe region.
How does RT LABS PRIVATE LIMITED make money?
Two revenue lines are on record. Professional Services - CRM Consulting & Implementation is the primary driver. The others are sugarCRM License Resale.
Who are RT LABS PRIVATE LIMITED's main competitors?
Broad incumbents on record are Accenture, Cognizant and Persistent Systems. Direct peers are BrightGen, Damco Solutions, Absyz, Cynoteck Technology Solutions, Girikon and Brainvire Infotech. Marloo is listed as a regional player.
Does RT LABS PRIVATE LIMITED have an API?
No public API is recorded for RT LABS PRIVATE LIMITED.
What industry is RT LABS PRIVATE LIMITED in?
RT LABS PRIVATE LIMITED's product category is CRM Consulting and Implementation Services. Its primary akta.pro industry code is BPAEAGAC, CRM Implementation & Customization Services, with a secondary code of BPAFAFAB, CRM Implementation & Systems Integration. Its NAICS code is 541511 and its SIC code is 7371.