Yumba Bimbi Support Services

What Yumba Bimbi Support Services does

Yumba Bimbi Support Services is a registered, ACNC-regulated non-profit disability support provider established in 2000 and headquartered in Emerald, Queensland. The organisation delivers person-centred, NDIS-funded services to individuals with disability across Central Highlands, the Bowen Basin, and Western Queensland. Its service portfolio spans Supported Independent Living and short-term accommodation, support coordination, plan management, in-home personal care, employment support, community access, and wheelchair-accessible transport, supplemented by a community-facing social-enterprise sub-brand, Yumba Brew, operating as a boutique espresso bar at Direct Chemist Outlet Central Highlands.

The business operates a registered-NDIS-provider model: revenue is generated through fee-for-service billings against individual participant NDIS plans, governed by the NDIS Pricing Arrangements and Price Limits. As at November 2025, Yumba Bimbi supported 180 participants in plan management and employed 91 staff, who logged 40,935 hours across 13,860 shifts between January and September 2025. Distribution is direct-to-participant via support coordinators and a community referral network, including the YB Champions program and partnerships with Central Highlands Regional Council, Queensland Government, National Disability Services, and corporate sponsors such as Kestrel Coal and Direct Chemist Outlet.

In 2025 the organisation completed its first purpose-built Specialist Disability Accommodation in Emerald, acquired land at 89 Esmond Street with a dedicated project manager appointed for a new consolidated facility, and launched BimbiHub, an internal staff intranet. The organisation is governed by a volunteer board chaired by Renee Barlow with Treasurer Simone Parker, with CEO Rachel Freeman leading an executive team covering operations, client services, finance, and HR. No proprietary technology platform, AI/ML capability, or external funding has been disclosed; the enterprise model is service-delivery-led with light enabling technology.

Name

Yumba Bimbi Support Services

Legal name

Yumba Bimbi Support Services

Website

https://yumbabimbi.com.au

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Yumba Bimbi Support Services is a Queensland-registered NDIS non-profit delivering disability accommodation, support coordination, plan management, and community access services to 180 participants across Central Highlands and Western Queensland via 91 staff.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH)

Keywords

• NDIS support services
• Disability accommodation
• Support coordination
• Plan management
• Community access

Headquarters

HQ city

Emerald

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. NDIS Funded Disability Services: Yumba Bimbi generates revenue through providing NDIS-funded disability support services including accommodation, support coordination, plan management, in-home support, employment support, community access, transport, and short-term accommodation. Revenue is derived from NDIS plan funding allocated to participants.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Yumba Bimbi Support Services is a registered NDIS provider delivering a comprehensive suite of disability support services to participants across the Central Highlands and Western Queensland. Core services include Supported Independent Living (SIL) accommodation, Specialist Disability Accommodation (SDA), Short-Term Accommodation/Respite, Support Coordination, Plan Management, In-home Support, Employment Support, Community Access, Transport, and NDIS Navigation. The organization also operates Yumba Brew, a boutique espresso bar in Emerald that supports community connection and employment pathways for participants.

Product overview

Yumba Bimbi Support Services is a disability support organization providing a broad range of coordinated services across the Central Highlands and Western Queensland since 2000. The organization operates a multi-service model centered on NDIS support categories including Accommodation Services, Support Coordination, Plan Management, In-home Support, Employment Support, Community Access, Transport, and Short-Term Accommodation (Respite). The core offering is designed around person-centered planning to help individuals with disability strengthen choice and life opportunities. Additionally, Yumba Brew operates as a boutique espresso bar sub-brand serving the broader community. The services are delivered through a network of 91 staff members supporting 180 participants across 25+ regional locations.

Differentiator

Problem solved

Functional benefit

Brands

• Yumba Brew: Boutique espresso bar located at Direct Chemist Outlet Central Highlands, offering coffee and snacks as a community service.

Products and services

• Supported Independent Living (SIL) Supported Independent Living accommodation providing ongoing daily living supports for NDIS participants in shared or individual housing arrangements across Central Queensland locations.
• Specialist Disability Accommodation (SDA) Specialist Disability Accommodation providing purpose-built or modified housing for NDIS participants with high support needs, with houses established across regional Central Queensland towns.
• Short-Term Accommodation (Respite) Short-Term Accommodation providing respite for NDIS participants and their carers in supported accommodation settings across Central Highlands and Western Queensland.
• Support Coordination Support Coordination service helping NDIS participants understand, implement, and maximize their NDIS plans by connecting them with appropriate providers and supports.
• Plan Management Plan Management service administering NDIS plan funding, processing provider invoices, and supporting participants with financial administration of their NDIS plans.
• In-home Support In-home Support service delivering personal care, daily living assistance, and skill development to NDIS participants in their own homes.
• Employment Support Employment Support service assisting NDIS participants to prepare for, find, and maintain meaningful employment, including through pathways associated with Yumba Brew.
• Community Access Community Access service supporting NDIS participants to engage with their local community through social, recreational, and civic participation activities.
• Transport Transport service providing NDIS-funded travel assistance enabling participants to access community, medical, employment, and other appointments across Central Queensland.
• NDIS Navigation NDIS Navigation service guiding participants and families through the National Disability Insurance Scheme application and review processes.
• Yumba Brew Yumba Brew is a boutique espresso bar located in Emerald, Queensland, operated by Yumba Bimbi as a community hub and supported employment venue extending the organization's mission into community connection.

Quantifiable outcome

• 180 participants supported in Plan Management
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered supportive and core.

• Central Highlands Regional CouncilsupportiveOthersLocal government supporter and partner, providing community support and recognition for Yumba Bimbi's services in the Central Highlands region.
• Queensland GovernmentsupportiveOthersState government body providing regulatory oversight and support for disability services in Queensland.
• National Disability Services (NDS)supportiveOthersNational industry body for disability services supporting Yumba Bimbi as a member organization.
• Kestrel CoalcoreOthersMining corporation that gifted the short-term accommodation home to Yumba Bimbi in 2000, demonstrating strong community partnership and historical support for the organization's mission.
• Direct Chemist Outlet Central HighlandscoreOthersPartner hosting Yumba Brew, Yumba Bimbi's boutique espresso bar social enterprise located at their premises.
• HEEA Therapy ServicessupportiveTechnology or IntegrationTherapy services provider supporting participants with allied health services.
• SiteSupportsupportiveOthersSupporting organization providing services to Yumba Bimbi.
• EnshamsupportiveOthersCorporate supporter of Yumba Bimbi's community initiatives.
• HWC Building ContractionssupportiveImplementation/ SI/ Consulting PartnerBuilding contractor supporting infrastructure projects including the Esmond Street development.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Sunnyfield: NSW-based disability services nonprofit providing accommodation, supported independent living, community participation, and respite to NDIS participants. Comparable service platform and nonprofit operating model to Yumba Bimbi, though concentrated in NSW rather than QLD.
• Life Without Barriers: One of Australia's largest NDIS-registered disability service providers offering accommodation, support coordination, plan management, and community access across multiple states. Directly comparable multi-service platform serving NDIS participants, though at significantly greater scale and geographic breadth than Yumba Bimbi.
• CPL (Choice, Passion, Life): Queensland-originated NDIS provider delivering disability accommodation, support coordination, therapy, and community access services across QLD, VIC, and NSW. Closely aligned service catalogue to Yumba Bimbi with deeper therapy and clinical offerings.
• Multicap: Queensland-based disability services provider offering accommodation, support coordination, respite, and community participation programs to NDIS participants across QLD, NSW, and VIC. Comparable in service breadth and regional Queensland presence to Yumba Bimbi.
• Community Solutions: Queensland-based disability and community services provider delivering NDIS support coordination, plan management, and community access across regional and metropolitan QLD. Highly comparable service mix and regional QLD positioning to Yumba Bimbi.
• Aruma: National disability services provider formed via merger of House with No Steps and Scope, delivering accommodation, support coordination, employment, and community access to NDIS participants nationwide. Closely aligned service mix and participant base to Yumba Bimbi, with broader geographic reach.
• Each: National NDIS-registered provider delivering disability support, mental health, and community services across QLD, VIC, NSW, and TAS. Comparable multi-service model and NDIS revenue dependence, though operating at a significantly larger scale.
• Endeavour Foundation: Queensland-headquartered disability services nonprofit providing accommodation, employment, and community access to people with disability across QLD, NSW, and VIC. Directly comparable participant cohort and service lines, including a strong regional Queensland footprint that overlaps with Yumba Bimbi's catchment.
• YellowBridge QLD: Queensland-registered NDIS provider offering support coordination, plan management, community access, and accommodation services with a regional QLD presence. Directly comparable in scale and service scope to Yumba Bimbi.

Broad incumbents

• Australian Unity: Large diversified mutual organization providing disability and aged care services alongside banking, insurance, and health products. Adjacent provider of NDIS and community services at a much larger scale, representing an incumbent competitor across multiple service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/YumbaBimbi
• LinkedInlinkedin.com/company/yumba-bimbi
• Instagraminstagram.com/yumba_bimbi

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yumba Bimbi Support Services