Xnpos By Xn Global Systems

What Xnpos By Xn Global Systems does

Xnpos by Xn Global Systems is a privately held, UK-headquartered (Salford, Greater Manchester) software company that develops and sells xnPOS, a cloud-native hospitality point-of-sale platform purpose-built for hotels and resorts. Operating in more than 50 countries, the company maintains offices in the United States (Sunrise, Florida headquarters and Miami logistics center), the United Arab Emirates (Dubai regional office for Gulf Countries and India), India (Pune), and Vietnam (Ho Chi Minh City), and serves enterprise hotel groups, mid-market independent properties, and standalone food and beverage operators. The company shares corporate ownership with Xn protel Systems, a property management system vendor, and has previously traded under the names Xn Hotel Systems and Xn protel Systems; its POS heritage extends to early UK touch screen terminals deployed in the 1980s.

The xnPOS platform is delivered as a centrally managed cloud portal that connects a suite of native modules: traditional POS workstations, combined mobile POS-and-payment devices (xnPOS Mobile/MPay running on Castles Technology and PAX hardware), QR-code-based guest self-ordering (xnPOS GO), self-service kiosks (xnPOS Kiosk), a kitchen display system with server-prompted allergen management, an integrated stock module, and an F&B analytics layer (xnPOS BI built on Microsoft Power BI). The architecture supports Android and Windows 10 mobile touch platforms and maintains validated two-way integrations with major property management systems (Oracle Hospitality OPERA via Oracle Validated Integration, Infor HMS, protel PMS, Guestline Rezlynx, Stayntouch) and payment processors (Elavon, Adyen, Planet, 3C Payment, NETS). Security and compliance are anchored to ISO 27001 certification of the private cloud, PCI scope-out through tokenization, and a reported 99.9% uptime standard.

Revenue is generated through three streams: annual subscription licensing for centrally managed multi-property SaaS deployments, validated hardware resale (fixed workstations, tablets, handhelds, card readers) on an open-systems model, and professional services for implementation, training, and on-site go-live support. The go-to-market blends direct enterprise field sales (led by VP Sales Europe and North America David Lewis), channel co-selling through PMS and payment partners (Oracle PartnerNetwork Gold member status), regional resellers such as Mediatech Marketing across Asia-Pacific, and event-driven demand generation centered on HITEC (Toronto, Orlando, Charlotte) and The Hospitality Show. A Bluestone financing partnership offers US and UK hotels deferred payment terms across hardware and software purchases, and the marketing mix combines the dedicated xnpos.net website, an active LinkedIn corporate presence, a quarterly "Lite Bites" newsletter, and a thought-leadership blog authored in part by VP Product Management Emmanuel Clave.

Name

Xnpos By Xn Global Systems

Legal name

Xn Global Systems Group Limited

Website

https://xnpos.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Xnpos by Xn Global Systems develops and sells xnPOS, a cloud-native point-of-sale platform purpose-built for hotels, resorts, and standalone food and beverage operators. Operating across more than 50 countries, it monetizes through SaaS subscriptions, certified hardware resale, and implementation services.

Ownership category

akta.pro rank

Headquarters

HQ city

Salford

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing / Subscription: xnPOS is sold as a centrally managed, cloud-hosted SaaS solution with enterprise-wide scalability. Hotels pay recurring fees for access to the POS platform, mobile modules, self-service kiosk, guest ordering, and analytics. The model supports multi-property groups with centralized management from a single portal.
2. Hardware Sales: xnPOS is sold alongside validated hardware (handheld terminals, tablets, kiosks) from certified partners including Castles Technology and PAX. The Bluestone financing partnership allows hotels to finance hardware and software purchases.
3. Professional Services / Implementation: Implementation, configuration, training, and on-site go-live support services delivered by the xnPOS team and implementation specialists. Travel and on-site deployment are part of the service delivery model.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

xnPOS is a cloud-based, hospitality-specific point-of-sale platform with mobile, kiosk, and self-ordering modules designed for hotels and resorts. The offering is sold as a modular suite covering the core POS, guest self-ordering (xnPOS GO), self-service kiosk, mobile/MobilePay terminals, business intelligence (xnPOS BI), kitchen display, and an integration hub, supported by branded Android and Windows 10 hardware. Customers are predominantly hotel groups and independent hotels running F&B, restaurant, bar, spa, and minibar operations.

Product overview

xnPOS is a unified hospitality point of sale platform offering a comprehensive suite of integrated modules designed specifically for hotels and resorts. The core xnPOS system serves as the central hub, complemented by guest-facing self-service solutions (xnPOS GO for QR-based ordering, xnPOS Kiosk for self-ordering kiosks), mobile staff solutions (xnPOS Mobile/MobilePay), and analytics capabilities (xnPOS BI). The Integration Hub enables connectivity with leading PMS platforms (Oracle OPERA, Infor HMS, protel, Guestline, Stayntouch) and payment processors (Planet, Adyen, 3C Payment, Elavon). All modules connect to a central cloud portal for unified management, real-time reporting, and operational control across single or multi-property hotel operations.

Differentiator

Problem solved

Functional benefit

Brands

• xnPOS: Leading point of sale system designed specifically for hotels and resorts. A fully internationalized food & beverage POS system that is a centrally managed, full-service cloud system with enterprise scalability, security and performance.
• xnPOS GO
• xnPOS MobilePay
• xnPOS Kiosk
• xnPOS BI

Quantifiable outcome

• Q1 2024 sales increased 133% vs Q1 2023
• +3 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature10 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Elavon (U.S. Bancorp)coreTechnology or Integration · 15 April 2026xnPOS and Elavon launched xnPOS MPay, a fully mobile POS and payment device combining xnPOS software with Elavon's payment processing on Castles Technology hardware. The device underwent successful pilot tests at US hotels. xnPOS is integrated into Elavon's All-In-One payments platform across North America.
• Castles TechnologycoreTechnology or IntegrationHardware partner providing Android-based point-of-sale devices. Castles Technology hardware serves as the device platform for the xnPOS MPay mobile POS and payment solution, enabling integrated order entry and payment acceptance.
• Oracle HospitalitycoreTechnology or IntegrationxnPOS achieved Oracle Validated Integration with Oracle Hospitality OPERA 5.5. The two-way interface supports credit limit check, nationality, rate code, and key card inquiry. xnPOS is a Gold Partner member of Oracle PartnerNetwork (OPN).
• InforcoreTechnology or IntegrationxnPOS completed certification with Infor Hospitality Management Solution (HMS), enabling two-way guest and billing information communication between Infor HMS and the xnPOS point of sale system.
• protel hotelsoftwarecoreTechnology or Integrationprotel PMS (on-premise and cloud versions) has established interfaces to xnPOS. protel SPE, MPE, and protel Air are all certified with Best Western International. protel is headquartered in Germany with over 7,000 properties in over 70 countries.
• PlanetcoreTechnology or IntegrationxnPOS and Planet expanded their partnership to launch POS on payment device (PAX A920) at HITEC Orlando 2022. Planet provides integrated payment processing with Pay@Table and Pay@Counter solutions. Planet has over 2,000 employees across six continents serving customers in over 120 markets.
• AdyencoreTechnology or IntegrationxnPOS and Adyen announced partnership and launched a new integrated mobile POS and payment device at HITEC Charlotte. The partnership enables hoteliers to process payments globally through Adyen's payment platform.
• 3C PaymentcoreTechnology or Integration3C Payment partnered with Xn protel Systems to integrate xnPOS with 3C Payment's Pay@Table and Pay@Counter solutions. The integration supports tokenization and Point-to-Point Encryption (P2PE) validation across the payment chain, enhancing security for hotel payments.
• University of South Florida (School of Hospitality and Tourism Management)minorStrategic or Co-development PartnerxnPOS partnered with USF's School of Hospitality and Tourism Management to provide students hands-on experience with xnPOS, including workstation, tablet, and QR code ordering modules. Xn Global Systems donated a full working POS system to the school. Partnership serves as a source of innovation for future xnPOS enhancements.
• TIME Hotels ManagementminorStrategic or Co-development PartnerTIME Hotels selected xnPOS across their portfolio of 9 UAE properties as part of their digital transformation strategy. TIME Hotels management also uses xnPOS for non-hotel ventures including O'Learys Sports Restaurant Dubai.
• Mediatech Marketing Pte LtdminorChannel Partner/ Reseller/ DistributorMediatech Marketing is a global reseller of Xn protel products, having initially collaborated on the xnPOS Kiosk deployment in Singapore integrated with the NETS Payment Gateway.

Scale indicators9 records

Recent moves7 records

Expansion highlights7 records

Others

• protel hotelsoftware: protel is the sister company of Xn Global Systems, providing PMS software to over 14,000 hotel customers. While protel is a PMS rather than POS, the close ownership and deep integration make it a distribution partner and adjacent product rather than a direct competitor — protel feeds xnPOS into its hotel customer base.

Broad incumbents

• Square (Block): Square provides cloud POS and integrated payments to small and mid-sized hospitality businesses. While not a hotel-focused specialist, Square's bundled hardware-software-payments offering represents a broader competitive threat in the F&B POS market, particularly for smaller independent hotels.
• Clover (Fiserv): Clover is a cloud-based POS and business management platform owned by Fiserv, serving restaurants and hospitality businesses. While Clover is broader than xnPOS, it competes in the cloud POS-plus-payments space with comparable hardware and target customer segments.

Direct peers

• Agilysys: Agilysys provides hospitality POS, inventory, and document management software for hotels, resorts, and cruise lines. Listed as a xnPOS technology partner in the Elavon ecosystem, it is a direct competitor in the hotel F&B POS space with a similar enterprise customer base.
• TouchBistro: TouchBistro provides iPad-based POS systems for restaurants and hospitality venues. It competes in the mid-market F&B POS space with mobile ordering and integrated payments, representing a comparable cloud-native POS solution for hospitality F&B operations.
• Lightspeed Restaurant: Lightspeed Restaurant is a cloud-based POS system for full-service restaurants, bars, and hospitality venues. While Lightspeed serves a broader restaurant market than xnPOS's hotel focus, it competes directly in the enterprise F&B POS category with cloud-native architecture and integrated payments.
• Shiji Group: Shiji provides enterprise hospitality technology including POS, PMS, and payment solutions to luxury hotels worldwide. Listed as a xnPOS partner through the Elavon ecosystem, Shiji is a direct competitor serving the same enterprise hotel F&B market with overlapping cloud POS capabilities.
• Toast: Toast is a leading cloud-based POS platform for restaurants and the broader hospitality industry, combining POS, payments, and hardware. While Toast is primarily focused on standalone restaurants, it increasingly targets hotel F&B and represents a comparable cloud-native POS-plus-payments competitor.
• Infor HMS: Infor's Hospitality Management Solution (HMS) is a direct competitor to xnPOS in the hotel F&B and PMS market. xnPOS has certified integration with Infor HMS, indicating product overlap in serving hotel F&B operations with POS and management software.
• Oracle MICROS (Oracle Hospitality): Oracle's hospitality division (formerly MICROS) is the dominant enterprise POS and PMS provider in hotels, serving the largest global hotel chains with bundled software and hardware. xnPOS has certified Oracle OPERA integration specifically to compete with and complement Oracle's POS offerings in the hotel F&B space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/xnpos-by-xn-global-systems
• Xx.com/xnprotel

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xnpos By Xn Global Systems