RM Solutions

What RM Solutions does

RM Solutions is an Indian partnership firm headquartered in Ranchi, Jharkhand, that operates a field execution and manpower services platform serving enterprise clients across e-commerce, telecommunications, banking, fintech, and the public sector. The company deploys on-ground personnel for merchant onboarding, KYC verification, e-governance projects, and project outsourcing, aggregating its workforce through a mix of direct hiring and a freelancer network (notably via its GigIndia partnership) to deliver PAN-India coverage from a regional base.

Its core offering is project-based execution rather than a software product: clients issue mandates for last-mile operations, merchant activations, or compliance checks, and RM Solutions supplies trained field staff and verifies completion. The company has expanded the surface area of this execution model into adjacent verticals over time — solar energy distribution (2019), banking KYC mandates (2020), and e-commerce grocery merchant onboarding (2021) — each leveraging the same underlying field workforce rather than a distinct technology stack.

RM Solutions makes money on a transactional, project-fee basis: revenue is generated per merchant onboarded, per KYC completed, or per project milestone delivered for named clients including Amazon, Airtel, JioMart, Google Pay, ICICI Bank, and Kotak Mahindra Bank, supplemented by government e-governance contracts. The firm is privately held as a partnership, has not raised external funding rounds, and operates with a headcount in the 11–50 range, with leadership split between Miss Minu (CEO), Ravi Sen Gupta (Operational Director), and Ravikant Sharma (Business Development).

Name

RM Solutions

Legal name

RM Solutions

Website

https://rmsolutions.business

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

RM Solutions is a Ranchi-based Indian partnership firm that supplies on-ground manpower for merchant onboarding, KYC, e-governance, and field execution projects for enterprise clients including Amazon, Airtel, ICICI Bank, JioMart, Google Pay, and Kotak Mahindra across India.

Ownership category

akta.pro rank

Product category

Manpower and Project Outsourcing Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)

Keywords

• Manpower outsourcing
• Merchant onboarding services
• E-governance services
• KYC verification
• Solar installation

Headquarters

HQ city

Ranchi

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Merchant Onboarding Services: Commission-based merchant onboarding services for telecom (Airtel, JioMart), e-commerce (Amazon), and payment platforms (Google Pay). Revenue generated per successful merchant activation with tiered commission structures.
2. Banking KYC Services: Lead-based KYC verification and credit card lead conversion services for banks (ICICI, Kotak Mahindra). Payment based on converted/approved leads.
3. E-Governance Services: Ground-level data collection and project execution for government schemes including Ayushman Bharat Card (PM-JAY) across Bihar, Jharkhand, and PAN India.
4. Solar Energy Solutions: Installation and sales of solar rooftop systems (on-grid and off-grid) including panels, inverters, and battery solutions for residential and commercial customers.
5. Manpower & Project Outsourcing: Providing trained manpower for various projects including data entry, digitization, surveys, and construction. Also outsourcing projects to registered vendors.
6. Trading & Raw Material Procurement: Procurement of electrical, solar, and other materials for corporate and government supply. Revenue from margin on material procurement.
7. Affiliate Commission: Commission-based affiliate earning through promoting apps, KYC upgrades, merchant signups, and brand promotions. Estimated earnings of Rs 10,000 to Rs 60,000 per month.
8. Digital IT Services: Services including digital marketing, logo design, website creation for startups, API solutions, payment gateway and SMS integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

RM Solutions is a Partnership Firm providing manpower services, e-governance project execution, merchant onboarding, banking KYC verification, raw material procurement, solar energy installation, and project outsourcing for corporate and government clients across PAN India, delivered through a freelance and vendor field workforce network.

Product overview

RM Solutions is a Partnership Firm providing business support services rather than a unified software product. The company's service portfolio centers around four main offerings: (1) Manpower Management and Project Outsourcing, (2) E-Governance and Data Services including data entry, digitization, and surveys, (3) Merchant Onboarding Services for various platforms like Amazon, Airtel Payment Bank, Google Pay, JioMart, Cashify, and Pagarbook, and (4) Banking KYC Services for ICICI Bank and Kotak Mahindra Bank. Additional services include Solar Energy Solutions, Raw Material Procurement, and Digital IT Services. The company operates primarily in Jharkhand, Bihar, and PAN India through vendor and freelancer networks.

Differentiator

Problem solved

Functional benefit

Products and services

• E-Governance Services Project management and data services for government and private organizations, including data entry, data digitization, surveys, and construction project support across India, with ground-level execution for Ayushman Bharat Card (PM-JAY) and similar schemes.
• Manpower Services Creation and management of field workforce networks for projects requiring on-ground manpower, serving both corporate and individual clients with recruitment of Team Leaders, Field Sales Officers (FOS), and vendors.
• Project Outsourcing Outsourcing services for registered vendors covering data entry, e-governance, data digitization, survey, construction, scanning, and web solutions with PAN India-level project availability.
• Raw Material Procurement Arrangement of deals for electrical, solar, and other materials for corporate or government supply requirements at competitive prices.
• Solar Energy Solutions Solar panel installation services including on-grid and off-grid rooftop solar systems (such as 1 KVA off-grid at Rs 53,000 and 2 kilowatt off-grid setups), along with related components, batteries, inverters, and maintenance.
• Merchant Onboarding Services Onboarding and KYC services for merchants onto various platforms including Amazon, Airtel Payment Bank, Google Pay, JioMart, Cashify, and Pagarbook for PAN India operations, with tiered commissions per successful merchant activation.
• Banking KYC Services Lead-based verification and KYC services for banking clients including ICICI Bank credit card lead conversion and Kotak Mahindra Bank f-KYC biometric authentication for 811 savings account activation.
• Digital IT Services Technology services including digital marketing solutions, logo designing, website creation for startups, custom API solutions, payment gateway integration, SMS integration, and domain hosting & renewal.
• Affiliate Earning Program Commission-based earning opportunity through promoting products and services, including app installations, KYC upgradation, and merchant signups, with affiliate income ranging from Rs 10,000 to Rs 60,000 per month.

Quantifiable outcome

• JioMart: 51 Speed Merchant in 1 month = Rs 12,342 income; 100 Active cases = Rs 26,400/month
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• GigIndiacoreStrategic or Co-development PartnerGigIndia provides an application-based vendor model for on-demand field partners. RM Solutions operates as a vendor partner for GigIndia, enabling merchant onboarding services across 99% Pincodes in India with pay-per-success model.
• Tide IndiaminorGTM or Marketing PartnerBusiness partnership association with Tide India for business support services.
• ReblissminorGTM or Marketing PartnerPartner association with Rebliss for service offerings.
• CashifyminorChannel Partner/ Reseller/ DistributorRM Solutions performs merchant onboarding and KYC related work for Cashify across PAN India.
• AmazoncoreChannel Partner/ Reseller/ DistributorAmazon merchant onboarding partner for KYC verification and QR code registration. RM Solutions recruits and manages FSE and Team Leaders for Amazon Pay merchant acquisition.
• PagarbookminorChannel Partner/ Reseller/ DistributorMerchant onboarding and KYC services partnership with Pagarbook for PAN India sales expansion.
• UpstockminorChannel Partner/ Reseller/ DistributorStock and business partnership for service delivery.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• PayNearby: PayNearby is a larger fintech platform offering merchant onboarding, digital payment services, and financial inclusion products across India through a distributed retail agent network, overlapping with RM Solutions' merchant acquisition work.
• Ezetap (Citiustech): Ezetap provides POS and merchant payment solutions across India, operating as a broader incumbent in the merchant services ecosystem where RM Solutions provides ground-level onboarding.
• Pine Labs: Pine Labs is a major merchant commerce and payments platform with PAN India presence, operating in the broader merchant services ecosystem where RM Solutions provides onboarding and KYC execution.

Direct peers

• AuthBridge Research Services: AuthBridge is a leading background verification and KYC services provider in India, directly comparable to RM Solutions' banking KYC and biometric verification offerings for financial institutions.
• GigIndia: GigIndia is a PAN India gig workforce platform operating in merchant onboarding, sales, and field services. RM Solutions operates as a vendor partner on GigIndia's platform, making them both collaborators and direct competitors for similar project execution work.
• FieldAssist: FieldAssist is a retail execution and field force automation platform serving CPG and FMCG companies across India, with comparable merchant activation and retail audit services.
• TaskMo: TaskMo is an on-demand field workforce platform connecting enterprises with verified gig workers for merchant onboarding, audits, and field sales across India. Same business model of providing trained field manpower to enterprises on a transaction basis.
• PepTap (PeLocal): PeLocal (formerly PepTap) is a field force management platform providing merchant onboarding, retail audit, and ground execution services across India, directly competing with RM Solutions for enterprise client contracts.

Emerging players

• Vayam Technologies: Vayam Technologies provides e-governance and IT-enabled services for government projects in India, similar to RM Solutions' PM-JAY and government data collection work.
• IDfy: IDfy is a tech-driven identity verification and KYC platform serving banks and fintechs in India, competing with RM Solutions' biometric KYC services while offering more technology-enabled delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/rmsolution-s

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RM Solutions