What sides benelux does

SIDES Benelux, operated by SimplyDelivery Nederland B.V. as the Dutch regional entity of Berlin-based parent SimplyDelivery GmbH, is a cloud-based hospitality management SaaS provider serving restaurants, quick-service establishments, delivery services, ghost kitchens, and franchise operators across the Netherlands, Germany, Austria, Switzerland, the UK, and Spain. The platform is modular and all-in-one, comprising POS (Kassasysteem), webshop and native iOS/Android apps, self-service kiosk and QR-code ordering, kitchen display (Keukenmanager), an integrated payment module (SIDES Pay) supporting Dutch and European payment methods (iDEAL, PIN, Tikkie, Apple Pay, Google Pay), a driver app, call-center order taking, inventory management, staff management, multi-location/filiaalbeheer, analytics, a loyalty program, TSE fiscalization for tax compliance, and a delivery portal proxy that natively connects Thuisbezorgd, Uber Eats, Deliveroo, Wolt, and other aggregators. The product is delivered as cloud SaaS on AWS infrastructure, with 98% annual availability SLA and a Core Engine handling cross-module data storage and stream management.

The business model combines monthly SaaS subscriptions (starting at €69/month with modular add-on pricing), one-time setup and onboarding fees, hardware sales (POS terminals, printers, kitchen displays), and optional recurring marketing and SEO services. Go-to-market is sales-led with a direct sales and inside-sales motion, a website-driven demo request flow, an enterprise/franchise sales track for multi-unit operators (e.g., dedicated instances for franchisees with more than five locations), a partner/reseller program, and a customer referral program. Marketing is concentrated on content/SEO, Horecava (the leading Dutch hospitality trade fair) presence, and paid search and LinkedIn advertising. The company reports 6,500+ customers and 10+ years of operation, with localized Dutch compliance (Belastingdienst VAT, TSE) and franchise-grade multi-location functionality as key differentiators against global POS point solutions. No external funding, public listing, or M&A activity is disclosed, indicating a likely bootstrapped or founder-owned operating model under the SimplyDelivery GmbH parent.

Name

sides benelux

Legal name

SimplyDelivery Nederland B.V.

Website

https://get-sides.nl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

SIDES Benelux is a cloud-based, modular SaaS platform that provides POS, online ordering, kitchen, delivery, payment, and inventory management for hospitality businesses across the Netherlands and broader European markets, operated by SimplyDelivery GmbH.

Ownership category

akta.pro rank

Product category

Restaurant Management Software

NAICS

Software Publishers (51321), Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)

akta.pro secondary industry

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Restaurant POS software
• Cloud hospitality platform
• Online ordering system
• Delivery management software
• Kitchen display system

Headquarters

HQ city

Bosschenhoofd

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Software Subscription: Monthly subscription fees for access to the SIDES all-in-one hospitality software platform. Pricing is modular — customers select and pay for the modules they need (POS, webshop, kitchen manager, driver app, etc.). Starting price from €69/month. Contract term is 24 months, automatically extending by one year unless terminated with 3 months notice.
2. One-time Setup and Onboarding Fees: One-time fees for initial system setup, configuration, webshop customization, app publishing, product/area import, and franchise instance setup. Charged according to the current price list or individual agreement.
3. Hardware Sales: Sale of hardware components (POS terminals, printers, kitchen displays) to customers, either bundled with software services or sold independently. Subject to separate hardware terms including warranty and 30-day return policy.
4. Monthly Care and Marketing Services: Optional monthly services including SEO optimization, search engine and Facebook marketing, technical and content support for websites, and newsletter marketing services. Billed on an hourly basis or per campaign.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

SIDES Benelux sells a cloud-based, modular all-in-one hospitality management software platform delivered as SaaS. The platform bundles POS, webshop with iOS/Android apps, self-service kiosks, QR ordering, payment processing, kitchen display, driver app, call-center ordering, inventory, staff, multi-location and analytics modules, with native integrations to major delivery aggregators (Thuisbezorgd, Uber Eats, Deliveroo, Wolt). It targets restaurants, QSRs, delivery services, ghost kitchens, and franchise chains in the Netherlands and broader Benelux/DACH markets.

Product overview

SIDES (operated by SimplyDelivery GmbH) is an all-in-one hospitality management software platform delivered as SaaS. The core system consists of a cloud-based POS (Kassasysteem) connected to modular components including Webshop & App, Self-service Terminal, QR-code ordering, SIDES Pay (payment processing), Keukenmanager (kitchen display), Driver App, Call Center, Voorraadbeheer (inventory), Personeelsbeheer (staff), Filiaalbeheer (multi-location), Evaluaties (analytics), Loyaliteitsprogramma (loyalty), and delivery portal integrations. The modular architecture allows restaurants to select only needed modules and expand later. The system targets delivery services, quick service restaurants (QSR), ghost kitchens, and traditional restaurants, scaling from single locations to complete restaurant chains.

Differentiator

Problem solved

Functional benefit

Products and services

• Kassasysteem (POS System) Cloud-based point-of-sale system with EC card terminal integration and cloud connectivity for restaurants; manages order taking, payment processing and serves as the central hub that integrates with all other SIDES modules including kitchen, webshop, delivery portals and driver app.
• Webshop & App Branded commission-free online ordering storefront delivered as a web shop plus native iOS and Android apps, allowing hospitality customers to place orders independently and enabling restaurants to receive direct orders without aggregator commissions.
• Self-Service Terminal (kiosk) In-store self-order kiosk that lets customers place and pay for orders independently via a graphic storefront interface, supporting promotional banners and product recommendations to increase average order value.
• QR-code Bestelling (QR-code Ordering) QR-code ordering module that lets dine-in guests scan a code with their phone to browse the menu, order and pay from the table.
• SIDES Pay Integrated payment processing module supporting Dutch and international payment methods—iDEAL, PIN, credit cards, Tikkie, Apple Pay, and Google Pay—built into the SIDES POS and ordering flows.
• Keukenmanager (Kitchen Display System) Digital kitchen display system that shows incoming orders on screens at different workstations, replacing paper kitchen tickets and enabling workflow control across the kitchen.
• Driver App Mobile app for delivery drivers handling chauffeur registration, active tour management, driver billing, route forwarding to Google/Apple Maps, and shift information for delivery operations.
• Call Center Module Cross-store telephone ordering module that lets call-center agents take orders from a shared article master with shopping cart and order completion, feeding orders directly into POS and kitchen.
• Voorraadbeheer (Inventory Management) Inventory module managing supplier data, storage locations, warehouse bookings, goods receipts, inventory templates, and automated inventory bookings triggered by sales.
• Personeelsbeheer (Staff Management) Workforce module covering employee master data, driver accounting, driver statistics, time tracking, and productivity statistics for hospitality operators.
• Filiaalbeheer (Multi-location Management) Branch and franchise administration module for operators with multiple locations, including store groups with explicit administrators, delivery areas, payment methods per location, role-based access, and consolidated reporting. Franchise customers with more than five locations receive dedicated instances with individual subdomains.
• Evaluaties (Analytics & Reporting) Business-intelligence dashboards providing insight into sales, bestsellers, margins, delivery times, employee productivity, and customer behavior to support data-driven decisions across single or multiple locations.
• Loyaliteitsprogramma (Loyalty Program) Customer loyalty system with a customizable points-based incentive model for re-engaging customers and analyzing purchase behavior to drive personalized promotions.
• Integratie van Bezorgportalen (Delivery Portal Integration) Delivery Portal Proxy module that connects the platform to third-party delivery aggregators (Thuisbezorgd, Uber Eats, Deliveroo, Wolt, Takeaway.com, Delivery Hero), automatically ingesting orders and routing them into POS and kitchen displays without manual entry.
• Website Creation Service Restaurant website creation service based on defined templates, including home page, navigation and contact forms, bundled with SIDES onboarding.
• Hardware Sale of compatible hospitality hardware (POS terminals, printers, kitchen monitors, tablets) recommended to work with the SIDES platform; sold under separate hardware terms including warranty and a 30-day return policy.

Quantifiable outcome

• 40% cost savings reported by Cafetaria Biej de Meule after switching to SIDES, enabling operation with one fewer employee.
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability4 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and major.

• Thuisbezorgd.nlcoreTechnology or IntegrationSIDES maintains a native integration with Thuisbezorgd.nl, the dominant Dutch food delivery aggregator. Through the Delivery Portal Proxy module, orders placed on Thuisbezorgd.nl are automatically routed into SIDES POS and kitchen displays without manual entry, enabling unified multi-channel order management.
• Uber EatscoreTechnology or IntegrationSIDES integrates with Uber Eats via the Delivery Portal Proxy, automatically processing Uber Eats orders into the central POS and kitchen management system. Orders flow in real time without manual intervention.
• DeliveroocoreTechnology or IntegrationSIDES integrates with Deliveroo through the Delivery Portal Proxy module, enabling automatic order ingestion from Deliveroo directly into the SIDES POS and kitchen system.
• WoltcoreTechnology or IntegrationSIDES integrates with Wolt delivery platform via the Delivery Portal Proxy, processing Wolt orders automatically into the central restaurant management system.
• Exact OnlinemajorTechnology or IntegrationSIDES offers an integration with Exact Online, the Dutch business software platform for accounting and ERP. This allows hospitality operators to sync SIDES sales and operational data with their accounting systems for automated financial reporting.
• LightspeedmajorTechnology or IntegrationSIDES integrates with Lightspeed POS and restaurant management systems, enabling interoperability for operators using or migrating between these platforms.
• AWS (Amazon Web Services)coreTechnology or IntegrationSIDES uses AWS web services as its hosting platform. The hosting platform is a dynamic platform whose resources are continuously adjusted to current needs. AWS handles server infrastructure, storage, and service availability as the underlying cloud provider.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lightspeed Restaurant: Canadian-listed restaurant POS and management SaaS operating across Europe with cloud-based POS, ordering, payments, and analytics. SIDES already integrates with Lightspeed, confirming shared customer base and overlapping product scope.
• HubRise: European restaurant-tech integration platform connecting POS, online ordering, delivery, and marketing tools — overlaps SIDES's integration-and-aggregation value proposition for independent and chain operators.
• Ordermark: US-headquartered SaaS consolidating delivery aggregator orders into a single restaurant tablet/feed — functionally identical to SIDES's Delivery Portal Proxy, serving the same pain point of multi-channel order consolidation.
• iOrder for Restaurants: Swiss restaurant POS/ordering SaaS serving DACH-region QSR and delivery operators — directly comparable to SIDES in product scope (POS, webshop, delivery) and regional focus on German-speaking markets.
• Deliverect: Belgian-born SaaS that connects restaurant POS systems to delivery aggregators (Uber Eats, Deliveroo, Glovo). Direct functional overlap with SIDES's Delivery Portal Proxy, though Deliverect is aggregator-centric while SIDES bundles ordering, POS, and operations.

Broad incumbents

• Square for Restaurants (Block): Block-owned restaurant POS and integrated payments offering aimed at SMBs and mid-market operators. Broad incumbent with deep payment integration and rapidly expanding European footprint that competes for the same Benelux SMB customer.
• Toast: US-leading cloud restaurant platform (POS, payments, online ordering, marketing) actively expanding into Europe. Larger, well-funded incumbent targeting the same QSR, full-service, and ghost-kitchen segments as SIDES.
• Oracle Micros (Oracle Food and Beverage): Global enterprise hospitality technology suite (POS, kitchen, inventory) used by large restaurant groups, hotels, and stadiums. Broad incumbent that competes for the enterprise/franchise tier of SIDES's customer base.

Regional players

• Posist: India-headquartered cloud restaurant management platform covering POS, online ordering, table management, and inventory — analogous vertical SaaS playbook to SIDES but in a different geography.
• Foodics: MENA-region restaurant POS and management SaaS serving QSR, cafés, and cloud kitchens. Similar vertical SaaS model and SMB-to-enterprise positioning but geographically distinct from SIDES's Benelux/DACH base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@sidesbenelux
• Facebookfacebook.com/SIDESBenelux
• LinkedInlinkedin.com/company/sides-benelux
• Instagraminstagram.com/sidesbenelux

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about sides benelux