iOrders
iOrders is a Canadian SaaS company offering a commission-free, white-label online ordering platform for independent restaurants and SMB food operators, with branded websites, QR ordering, delivery orchestration, loyalty, and AI-powered review and marketing modules.
- Company typePrivate
- Founded2018
- HeadquartersRegina, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What iOrders does
iOrders is a Canadian restaurant technology company, headquartered in Regina, Saskatchewan, that sells a commission-free, white-label online ordering platform to independent restaurants, cafes, and franchise operators. Founded in 2018, the platform enables restaurants to accept direct orders through their own branded websites, QR codes, and native mobile apps distributed via the App Store and Google Play, while integrating with the dominant SMB POS systems (Toast, Square, Clover) and payment processors (Stripe, Apple Pay). Its core value proposition is the elimination of the 15-30% per-order commissions charged by third-party marketplaces like DoorDash and Uber Eats, replacing them with a transparent fixed-cost monthly subscription and modular add-ons.
The product surface spans a core platform (Commission-Free Online Ordering, Website and QR Ordering, Delivery-as-a-Service, White-Label Native Mobile App) plus add-on modules (Managed Marketing Services, Loyalty and Rewards, Smart Campaigns, and a Smart AI-Powered Review System). AI capabilities are embedded across the platform: an AI food ordering system uses machine learning for menu recommendations and preference prediction, the review system applies NLP to generate brand-aligned responses to customer feedback, and the loyalty and Smart Campaigns modules personalize rewards and marketing sends. Delivery is offered either via iOrders' own orchestration with DoorDash/Uber Eats as fulfillment partners or through direct integration, allowing restaurants to retain customer ownership while outsourcing last-mile logistics.
Commercially, iOrders is a bootstrapped private company (iOrders Technology Services Inc.) with 1-10 employees, approximately 300+ restaurant customers, and over 1 million orders fulfilled. Revenue is generated via monthly subscriptions and module add-ons, with no commissions or long-term contracts. The company sells through a direct, demo-led motion from its website, targeting SMBs primarily in Canada with stated intent to serve the US market. Reported customer outcomes are strong on a same-store basis (e.g., 288% lift in active customers and 239% lift in monthly orders from month 1 to month 12), though absolute revenue, headcount growth, and geographic expansion pace are not disclosed.
iOrders firmographics
Firmographics- Name
- iOrders
- Legal name
- iOrders Technology Services Inc.
- Website
- https://iorders.ca
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- iOrders is a Canadian SaaS company offering a commission-free, white-label online ordering platform for independent restaurants and SMB food operators, with branded websites, QR ordering, delivery orchestration, loyalty, and AI-powered review and marketing modules.
- Ownership category
- akta.pro rank
iOrders industry classification
Industry- Product category
- Restaurant Online Ordering Software
- NAICS
- Special Food Services (7223)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)
Keywords
Where iOrders is headquartered
LocationHeadquarters
- HQ city
- Regina
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
iOrders business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Subscription/Fixed-Cost Platform Fees: iOrders operates on a fixed-cost model with standard pricing for products and services. No commission fees are charged on orders. Restaurants pay for services as they use them with no long-term contracts. Pricing is transparent and straightforward.
- Service Add-ons: Additional services include Delivery-as-a-Service, Managed Marketing Services, White-label Mobile Apps, Loyalty Programs, and Smart Campaigns. These are modular services that restaurants can add based on business needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Commission-Free Platform |
| Subscription | Monthly | White-Label Mobile App |
| Hybrid | Monthly | Platform Services Bundle |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
iOrders product offering
Product offeringCore offering
iOrders provides a commission-free, white-label online ordering platform for restaurants that bundles branded websites, mobile apps, QR ordering, delivery management, loyalty programs, and AI-powered marketing into a single fixed-cost offering. The platform enables restaurants to accept direct orders through their own digital channels and retain customer data and payments, avoiding the 15-30% commissions charged by third-party delivery marketplaces.
Product overview
iOrders is a commission-free online ordering platform designed specifically for restaurants, consisting of a core platform with integrated modules. The core platform includes Commission-Free Online Ordering, Website and QR Ordering, White-Label Native Mobile App, and Delivery-as-a-Service. These core services enable restaurants to own their digital presence and accept direct orders without third-party commissions. The platform is augmented by add-on modules including Managed Marketing Services, Loyalty and Rewards, Smart Campaigns, Smart AI-Powered Review System, and Digital Marketing Solutions. An AI Food Ordering System powers intelligent menu recommendations, predictive analytics, and automated workflows across the platform. The On-Demand White Label Delivery App extends the white-label mobile app capability. All products share a unified dashboard approach and integrate with leading POS systems (Toast, Square, Clover) and payment processors (Stripe, Apple Pay, etc.).
Differentiator
Problem solved
Functional benefit
Products and services
- Commission-Free Online Ordering
Quantifiable outcome
- 288% increase in active customers (same-store month 1 to month 12)
- +5 more outcomes
Companies that use iOrders
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
iOrders technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability5 records
Feature6 records
iOrders partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- StripecoreIntegrated payment processor enabling secure online payments. Stripe handles payment collection including card details and billing information. iOrders never stores payment card data directly - all payment processing goes through Stripe's secure services.
- ToastcorePOS integration partner. Seamless connection with Toast POS system enabling orders to flow directly to kitchen, inventory updates in real-time, and consolidated financial reporting across digital and in-person sales.
- SquarecorePOS integration partner. Direct integration with Square POS covering restaurant operations ecosystem. Orders automatically populate in POS system with real-time inventory updates.
- ClovercorePOS integration partner. Seamless integration with Clover POS systems. Covers significant portion of restaurant technology ecosystems, enabling automated order population and inventory synchronization.
- MenorissupportingIntegrated payment platform for processing restaurant transactions. Part of payment gateway ecosystem enabling multiple payment modes for restaurant customers.
- PosnowsupportingPOS integration partner. Connected platform for order management and point-of-sale operations. Integrates with iOrders for seamless order processing.
- Apple PaysupportingMobile payment integration allowing restaurant customers to pay using Apple Pay through the iOrders platform. Supports multiple payment modes on day one.
- DoorDashsupportingOptional delivery service integration through Delivery-as-a-Service. Restaurants can integrate DoorDash for delivery fulfillment while using iOrders for ordering and customer ownership. Delivery fees determined by DoorDash.
- Uber EatssupportingOptional delivery service integration. Available through Delivery-as-a-Service for restaurants wanting to offer delivery without maintaining their own fleet. Delivery fees set by Uber Eats.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
iOrders competitors and assessment
Company assessmentDirect peers
- ChowNow: ChowNow is a direct white-label online ordering platform for independent restaurants with a commission-free model — the most analogous competitor to iOrders in product, positioning, and target customer.
- Olo: Olo is a public restaurant e-commerce SaaS providing branded ordering and delivery for chain and multi-location restaurants via APIs — a more enterprise-grade white-label peer with comparable direct-ordering tech.
- BentoBox: BentoBox provides restaurant websites with built-in online ordering, catering, and gift cards, targeting independent restaurants — directly comparable to iOrders' website-and-ordering stack.
- Lunchbox: Lunchbox is a restaurant tech platform offering commission-free direct online ordering, branded websites and apps, and marketing tools — a closely comparable SMB-focused white-label competitor.
- Menufy: Menufy provides commission-free online ordering websites and apps for independent restaurants — a near-identical value proposition and target customer as iOrders.
- Owner.com: Owner.com builds AI-powered websites with built-in online ordering for independent restaurants, marketing itself against DoorDash-style commissions — a closely comparable SMB white-label competitor.
- Cuboh: Cuboh is a restaurant tech aggregator that consolidates orders from multiple delivery platforms into a single dashboard with direct-ordering tools — a closely comparable SMB-facing ordering/delivery management peer.
Broad incumbents
- Toast: Toast is a leading restaurant POS and operations platform that also offers its own online ordering module and app ecosystem — a broader incumbent and POS integration partner of iOrders that overlaps on direct-ordering functionality.
- Square for Restaurants: Square (Block) provides POS, payments, and online ordering for restaurants as part of its broader commerce platform — a broad incumbent and POS integration partner competing for iOrders' SMB customers.
- SpotOn: SpotOn is a restaurant technology suite spanning POS, online ordering, marketing, and loyalty — a broader incumbent offering overlapping capabilities to iOrders' target segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
iOrders financial estimates
Financial estimateRevenue estimate
Valuation estimate
iOrders leadership team
Management profileNumber of profiles
iOrders funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iOrders M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iOrders
What does iOrders do?
iOrders provides a commission-free, white-label online ordering platform for restaurants that bundles branded websites, mobile apps, QR ordering, delivery management, loyalty programs, and AI-powered marketing into a single fixed-cost offering. The platform enables restaurants to accept direct orders through their own digital channels and retain customer data and payments, avoiding the 15-30% commissions charged by third-party delivery marketplaces.
Is iOrders a public or private company?
iOrders is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iOrders founded?
iOrders was founded in 2018. It employs 1 to 10 people.
Where is iOrders based?
iOrders is headquartered in Regina, Canada, in the North America region.
How does iOrders make money?
Two revenue lines are on record. Subscription/Fixed-Cost Platform Fees are the primary driver. The others are service Add-ons.
Who are iOrders's main competitors?
Direct peers on record are ChowNow, Olo, BentoBox, Lunchbox, Menufy, Owner.com and Cuboh. Broad incumbents are Toast, Square for Restaurants and SpotOn.
Does iOrders have an API?
No public API is recorded for iOrders.
What industry is iOrders in?
iOrders's product category is Restaurant Online Ordering Software. Its primary akta.pro industry code is BPAMAHAB, Food Delivery & Restaurant Logistics Platforms. Its NAICS code is 7223 and its SIC code is 5810.