Town of Grimsby

What Town of Grimsby does

The Town of Grimsby is a lower-tier municipal government incorporated under Ontario's Municipal Act, 2001, serving a population of over 28,000 residents within the Niagara Region. It operates from Town Hall at 160 Livingston Avenue, Grimsby, Ontario, providing statutory and discretionary services including by-law enforcement, planning, building permits, marriage licensing, water billing, property tax administration, parks and recreation, and emergency service coordination via the Niagara Regional Police. Core operational revenue is generated through property taxation (the primary stream), with supplementary income from water billing (processed through a Paymentus integration, incurring a 2.50% service fee per credit card transaction), facility rentals across multiple venues, recreation program fees, and one-time license and permit issuance (e.g., $137.20 marriage licence).

Name

Town of Grimsby

Legal name

Town of Grimsby

Website

https://grimsby.ca

Company type

Private

Founded year

1925

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Grimsby is an Ontario lower-tier municipal government serving over 28,000 residents in the Niagara Region, delivering statutory services including by-law enforcement, planning, licensing, water billing, and property taxation, alongside recreation facilities and community programming.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Regulation and Administration of Transportation Programs (926120), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Parks and recreation programs
• Community facilities rental
• Water billing services
• Licences and permits

Headquarters

HQ city

Grimsby

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property taxation
2. Water Billing Services: Water utility billing for residential and commercial properties with multiple payment options including online, phone, in-person, and pre-authorized payments
3. Facility Rentals: Revenue from renting town facilities including the Major Refrigeration Peach King Centre, community halls, and outdoor spaces for events and programs
4. Licenses and Permits: Marriage licenses ($137.20), business licenses, burn permits, dog licenses, and other municipal permits
5. Recreation Programs: Fees for swimming lessons, fitness classes, sports programs, and summer camps

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Town of Grimsby is a municipal government that delivers local government services to residents of Grimsby in the Niagara Region of Ontario, Canada. Its core offerings include parks and recreation programs, public facility rentals (arenas, pools, community halls), water utility billing, marriage and business licensing, penalty notice administration, special community events, and civic governance.

Product overview

Town of Grimsby is a municipal government offering a comprehensive portfolio of community services and programs. The primary facilities include the Major Refrigeration Peach King Centre (MRPKC) - a multi-use recreation hub with twin ice arenas, gymnasium, fitness spaces, and youth room; Carnegie Centre (heritage venue); Pumphouse (lakeside venue); Southward Community Park; Grimsby Lions Community Pool; and outdoor facilities including tennis courts and an outdoor rink. Recreation programs encompass swimming lessons (Lifesaving Society Swim for Life), fitness classes for all ages including 55+ Active Living Club, summer camps, sports leagues, public skating, and special events including Santa Claus Parade, Canada Day, Music in the Park, Movies in the Park, Farmers' Market, Wayzgoose Book Arts Fair, GLaM Gala, Pumpkin Parade, and Remembrance Day ceremonies. Municipal services include marriage licences, water billing (via Paymentus integration), penalty notice administration (via Paymentus and Microsoft Teams for hearings), transportation information, partner agency referrals, and film/event permit services. The town operates under Ontario municipal legislation including MFIPPA and PHIPA for privacy compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Major Refrigeration Peach King Centre (MRPKC) Multi-use recreation and community hub offering twin arena pads, full-size gymnasium, flexible program rooms, indoor walking track, fitness spaces, and dedicated youth areas. Supports ice sports, tournaments, meetings, wellness programs, community events, and social gatherings.
• MRPKC Youth Room Newly opened space within MRPKC specifically designed for youth ages 12-18, encouraging social connection, recreation, creativity, and personal growth.
• Norstar Arena (East Pad) Full-size arena pad designed for ice sports, programs, and community events with seasonal dry-floor space available May to August.
• UrbanLink Arena (West Pad) Full-size arena pad ideal for leagues, practices, and community ice programming with seasonal dry-floor space available May to August.
• Grimsby Chev Gymnasium Bright, full-size double gymnasium that can be divided into two individual gym spaces for basketball, volleyball, pickleball, badminton, tournaments, and birthday parties.
• Carnegie Centre Beautifully restored 1912 heritage building featuring hardwood floors, large windows, and vintage charm. Ideal for intimate gatherings, workshops or meetings. Capacity up to 60.
• Pumphouse Charming lakeside venue with nearby peace garden and cozy patio, perfect for showers, engagement parties, and small weddings. Capacity 60-75.
• Southward Community Park Modern facility located in a state-of-the-art sports park with open-concept layout connecting to a large covered patio. Ideal for sports events, corporate functions, showers, and classes. Capacity 60-100.
• Grimsby Lions Community Pool Public outdoor swimming pool offering swimming lessons, recreational summer swim team league, camp swims, and public swimming including family swims and adult lane swims. Located at 1 Elm St.
• Fitness Centre Fitness facilities at MRPKC offering group fitness classes, personal training, and fitness equipment for community members.
• 55+ Active Living Club Club for adults aged 55+ offering fitness, wellness, social, and recreational programs. Formerly Grimsby Seniors Club, operating for over 60 years.
• Swimming Programs Comprehensive swimming lesson programs including Parent & Tot, Preschool, Swimmer, Adult Swimmer, Canadian Swim Patrol, and lifeguard certification courses through Lifesaving Society's Swim for Life program.
• 55+ Fitness Programs Fitness programs for seniors including drop-in classes (Body Blast, Fitness Fusion, Fit Friday) and registered programs (Sit n Get Fit, Fit Over 50, Line Dancing, Zumba, Yoga, Pilates, Pound Fitness).
• Marriage Licence Services Marriage licence application and issuance services. Valid for use anywhere in Ontario for 90 days. Fee: $137.20. Civil marriage ceremonies also available by appointment.
• Water Billing Services Water service billing including payment options (in-person, online banking, credit card via Paymentus, pre-authorized payment plans) and water meter management.
• Penalty Notice Services Municipal penalty notice administration including parking and non-parking tickets. Payment options, dispute processes (screening and hearing), and late payment penalties.
• Summer Camps Day camps including Daycamp Mikinawk, Junior Mikinawk, Junior Specialty, Culture Camp, and Sports Camp for children and youth.
• Public Skating Public skating at Peach King Centre with various schedules including Tuesday, Thursday, and Sunday sessions. Additional holiday skate schedules available.
• Lifeguard Training Programs Lifeguard certification pathways including Bronze Star, Bronze Medallion, Bronze Cross, Standard First Aid, and National Lifeguard certification.
• Film Permit Services Film permit application and location filming regulation services for productions using Town premises, lands, roads, or private property with public impact. Applications require 6-week advance submission.
• Special Event Permit Services Festival and event application services for events on municipal grounds. Applications require 6-week advance submission with facility permits and booking confirmation.
• Grimsby Marlins Swim Team Summer swim team for ages 6-16 who can swim 25m continuously. Practices twice weekly with Friday practices, competing in Niagara region swim meets.
• Tennis Courts Four full-sized tennis courts at 46 St. Andrews Avenue, operational mid-May to October. Two courts available for public use 9:30 AM - 4:00 PM weekdays. Access code: 2735.
• Outdoor Rink Seasonal outdoor rink offering classic winter skating experience. Capacity 50.
• Civic Recognition Program Biennial awards program celebrating Grimsby citizens and organizations for outstanding contributions. Categories include Special Achievement Award and Outstanding Volunteer Award.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Niagara RegioncoreOthersRegional government authority overseeing county-level services including public health, waste management, transportation, and planning. Located at 1815 Sir Isaac Brock Way, Thorold, ON
• Niagara Regional Police ServicescoreOthersRegional police service providing law enforcement for Grimsby. Non-emergency line: 905-945-2211 at 45 Clarke St, Grimsby
• Niagara Public HealthcoreOthersRegional public health authority providing health services and health alerts for Grimsby and Niagara Region
• Niagara Peninsula Conservation AuthoritycoreOthersConservation authority managing watersheds, natural hazards, and natural heritage in the Niagara Region. Contact: 905-788-3135
• Humane Society of Greater NiagaraminorOthersAnimal welfare organization serving Greater Niagara area. Located at 160 Fourth Ave, St. Catharines, ON. Contact: 905-682-0767
• Miller Waste SystemscoreOthersWaste management services provider for Grimsby. Contact: 1-833-621-0726
• Niagara Escarpment CommissionminorOthersProvincial agency regulating development in the Niagara Escarpment area. Contact: 905-877-5191
• PaymentuscoreTechnology or IntegrationThird-party payment service provider enabling credit card payments (Visa and MasterCard) for water bills and penalty notices. Service fee of 2.50% applies per transaction
• Grimsby Public LibrarycoreStrategic or Co-development PartnerPublic library service collaborating with Town on community programming, events, and the GLaM Gala fundraising event supporting library media lab upgrades
• Grimsby MuseumcoreStrategic or Co-development PartnerMunicipal museum collaborating on GLaM Gala fundraising supporting museum history exhibition gallery upgrades. Located at 6 Murray Street
• Grimsby Public Art GallerycoreStrategic or Co-development PartnerPublic art gallery hosting Wayzgoose Book Arts Fair and collaborating on GLaM Gala fundraising supporting gallery vault and collection storage upgrades. Located at 18 Carnegie Lane
• Service OntariocoreTechnology or IntegrationProvincial government service enabling online marriage licence applications through Service Ontario portal in collaboration with Town of Grimsby
• Canadian Tire GrimsbyminorGTM or Marketing PartnerLocal retail sponsor for community events including Celebration of Lights and Canada Day celebration providing hot chocolate and support
• MalivoireminorGTM or Marketing PartnerLocal winery providing wine tasting at GLaM Gala fundraising event
• Forty Creek DistilleryminorGTM or Marketing PartnerLocal distillery providing specialty tasting at GLaM Gala fundraising event
• Chef Brad RempelminorGTM or Marketing PartnerLocal chef providing catering for GLaM Gala event
• Rotary Club of GrimsbyminorGTM or Marketing PartnerService organization collaborating with Town on Grimsby Glows Pumpkin Parade event at Coronation Park
• Royal Canadian LegionminorGTM or Marketing PartnerVeterans organization conducting Poppy Campaign and Remembrance Day ceremonies in partnership with Town

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Niagara Region: Upper-tier regional government overseeing county-level services (public health, waste management, transit, planning) for Grimsby and other Niagara municipalities. Functions as a service-delivery partner and broader-incumbent in the same operating geography.

Direct peers

• Town of Lincoln: Lower-tier municipality within Niagara Region, Ontario, serving a comparable small-town population (~25,000+) with similar municipal services, recreation facilities, and planning functions. Most directly comparable peer given shared regional governance structure.
• Town of Pelham: Niagara Region lower-tier municipality of similar scale (~17,000 residents), offering the same municipal service portfolio including recreation, water billing, by-law enforcement, and community programming.
• Town of Fort Erie: Niagara Region lower-tier municipality with a comparable population (~32,000 residents), operating under the same Ontario municipal legislation with parallel recreation, planning, and licensing services.
• City of Port Colborne: Niagara Region lower-tier municipality with waterfront character similar to Grimsby, delivering parallel municipal services including recreation facilities, marina-adjacent programming, and water billing.
• Town of Cobourg: Ontario small-town municipality of comparable size (~20,000 residents) operating a recreation centre, community pool, parks, and cultural programming — a strong functional peer outside the Niagara Region.
• Town of Niagara-on-the-Lake: Adjacent Niagara Region municipality of similar small-town character, providing municipal services including parks, recreation, and heritage/cultural programming — a strong operational peer.

Regional players

• Town of Collingwood: Ontario small municipality with strong recreation and event programming portfolio (arenas, pools, community events), representing a comparable operating peer with similar tourism/event-driven revenue mix.
• Town of East Gwillimbury: York Region lower-tier municipality of similar scale, providing comparable municipal services including recreation facilities, community programs, and planning — illustrates an analogous operating model in a different regional context.
• Town of Kingsville: Ontario municipality of similar small-town scale with parallel recreation, parks, and waterfront programming, offering a comparable service delivery profile in Essex Region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@townofgrimsbyontario
• Facebookfacebook.com/TownofGrimsby
• LinkedInlinkedin.com/company/corporation-of-the-town-of-grimsby
• Instagraminstagram.com/town.of.grimsby
• Xx.com/townofgrimsby

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Grimsby