Zucchetti Informatica Spa

What Zucchetti Informatica Spa does

Zucchetti Informatica S.p.A. is the dedicated IT Solutions Provider of Gruppo Zucchetti, founded in 1989 and headquartered in Lodi, Italy, with additional operational offices across Lombardy, Veneto, Lazio, Emilia-Romagna, and Tuscany. The company delivers managed IT services, cybersecurity, cloud infrastructure, and connectivity/voice solutions to Italian small and medium enterprises (PMI, the primary segment), professional studios, and public entities, supporting an installed base of 35,000+ workstations and 1,500+ servers and handling 50,000+ support tickets annually.

The product portfolio spans Remote System Management, Cloud Backup (including Microsoft 365 data), Managed Security, Central Security (next-generation firewall), Secure Mail, Collaboration (Teams-integrated), Printing (managed print), and NethVoice cloud PBX. Security is anchored by MDR (Managed Detection and Response), ADP (SIEM + XDR), IT Intelligence dark-web monitoring, and Security Awareness training. Infrastructure offerings include Private Cloud, Hybrid Infrastructure, IaaS, and Tier IV-certified Colocation delivered from a certified Italian datacenter. Hardware distribution covers Lenovo, Dell, HP, HPE, Cisco, Epson, Citrix, and Microsoft devices, with a Device-as-a-Service lease model.

Commercially, Zucchetti Informatica operates a sales-led, multi-channel motion combining direct enterprise sales, an eShop storefront for SMBs, and a partner/reseller channel. Revenue is generated through recurring managed-service subscriptions, cloud and connectivity subscriptions (Entry Level, Pro-Max Semi-Continuity, Pro-Max 100% Continuity, unlimited voice plans), hardware and software sales, DaaS monthly rentals, and professional services. Pricing is not publicly disclosed but tariff transparency documents are published in line with AGCOM regulations. The company holds a broad certification portfolio covering ISO 9001, ISO/IEC 27001:2022 and 27017:2015, ISO/IEC 20000-1:2020, ISO 14001, ISO 45001, ISO 37001, EMAS, PAS 24000, and UNI/Pdr 125:2022, supporting procurement eligibility in regulated and public-sector contexts.

Name

Zucchetti Informatica Spa

Legal name

Zucchetti Informatica S.p.A.

Website

https://zucchettiinformatica.it

Company type

Private

Founded year

1989

Operating status

Operating

Short description

Zucchetti Informatica is the IT Solutions Provider of Gruppo Zucchetti, delivering managed IT services, cybersecurity, cloud infrastructure, and connectivity to Italian small and medium enterprises, professional studios, and public entities. It manages 35,000+ workstations and 1,500+ servers from a Tier IV certified datacenter across eight Italian offices.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

akta.pro secondary industry

Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• Connectivity services
• Data protection services

Headquarters

HQ city

Lodi

HQ country

Italy

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services including Remote System Management, Cloud Backup, Managed Security Services, Central Security, Secure Mail, Collaboration, Printing, and MDR (Managed Detection and Response). Proactive monitoring, automation, and centralized services delivered to minimize risks and reduce downtime.
2. Hardware and Software Sales: Sale of devices (PCs, accessories), printers and multifunction devices, workplace solutions, and professional technology products through eShop and direct sales. Includes Device as a Service (DaaS) with all-inclusive monthly rental.
3. Cloud Services: Cloud services including Private Cloud, Hybrid Infrastructure, IaaS, and Colocation. Delivered from certified Tier IV datacenter in Italy with high availability and security.
4. Connectivity Services: Internet connectivity solutions (FTTC, FTTH, FWA), virtual PBX (NethVoice), and voice services. Offered in various tiers including Entry Level, Pro-Max Semi-Continuity, and Pro-Max 100% Continuity with voice integration.
5. Professional Services: Technical assistance, system integration, custom projects, IT consulting, and managed services for installation, maintenance, and operational management of information systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Zucchetti Informatica S.p.A. is the IT Solutions Provider arm of Gruppo Zucchetti, delivering managed IT services, cloud infrastructure, cybersecurity, connectivity, and communication solutions to Italian businesses. The company operates as a Managed Service Provider with proactive monitoring, automation, and centralized services to minimize risks and reduce downtime for clients. Its portfolio spans Remote System Management, Cloud Backup, Managed Security Services, NethVoice virtual PBX, Private/Hybrid Cloud, IaaS, Colocation, and Device as a Service offerings, all backed by a Tier IV certified datacenter.

Product overview

Zucchetti Informatica Spa is an IT Solutions Provider offering a comprehensive portfolio of managed IT services, cybersecurity solutions, cloud infrastructure, and communication services. The product portfolio centers on Managed Service Provider offerings combining Remote System Management, Cloud Backup, Managed Security Service, Central Security Service, Secure Mail Service, Collaboration, and Printing solutions. Key products include MDR (Managed Detection and Response) for advanced threat protection, NethVoice virtual PBX for cloud communications, and ADP (Advanced Data Protection) combining SIEM and XDR. Cloud offerings include Private Cloud, Hybrid Infrastructure, IAAS, and Colocation services. The company also provides IT Intelligence for dark web monitoring, Security Awareness training, Business Continuity and Disaster Recovery services, and Device as a Service for hardware leasing. Additional offerings span workplace solutions, connectivity services, and professional IT consulting.

Differentiator

Problem solved

Functional benefit

Brands

• NethVoice: Cloud-based virtual PBX and VoIP phone system solution for business communication
• Managed Service Provider

Products and services

• MDR (Managed Detection and Response)

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature6 records

Partnerships

15 partnerships are on record, tiered core.

• LenovocoreTechnology or IntegrationLenovo Platinum Partner. Zucchetti Informatica offers Lenovo hardware including PCs, servers, and accessories as part of workplace and infrastructure solutions.
• CiscocoreTechnology or IntegrationCisco Partner. Zucchetti Informatica provides Cisco networking and collaboration solutions as part of its IT infrastructure offerings.
• Dell TechnologiescoreTechnology or IntegrationDell Titanium Partner. Zucchetti Informatica offers Dell hardware, servers, and infrastructure solutions.
• HP (Hewlett Packard)coreTechnology or IntegrationHP Amplify Partner. Zucchetti Informatica provides HP printers, PCs, and workplace solutions.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationHPE Partner. Zucchetti Informatica offers HPE servers and enterprise infrastructure solutions.
• EpsoncoreTechnology or IntegrationEpson Platinum Partner. Zucchetti Informatica provides Epson printers and imaging solutions.
• CitrixcoreTechnology or IntegrationCitrix Partner. Zucchetti Informatica offers Citrix virtualization and collaboration solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner. Zucchetti Informatica provides Microsoft 365, Azure, and Teams-based collaboration solutions.
• FortinetcoreTechnology or IntegrationFortinet Partner. Zucchetti Informatica offers Fortinet firewall and cybersecurity solutions including next-generation firewall services.
• SophoscoreTechnology or IntegrationSophos Gold Global Partner. Zucchetti Informatica provides Sophos cybersecurity solutions as part of its managed security offerings.
• IBMcoreTechnology or IntegrationIBM Partner. Zucchetti Informatica offers IBM technology solutions and infrastructure.
• Red HatcoreTechnology or IntegrationRed Hat Partner. Zucchetti Informatica provides Red Hat open source enterprise solutions.
• VeeamcoreTechnology or IntegrationVeeam Silver Partner. Zucchetti Informatica offers Veeam backup and data management solutions.
• ESETcoreTechnology or IntegrationESET Partner. Zucchetti Informatica collaborates with ESET on cybersecurity webinars and protection solutions.
• EpsoncoreTechnology or IntegrationEpson Platinum Partner for printing solutions.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• TIM (Telecom Italia): Italy's incumbent telecom operator offering enterprise connectivity, cloud, managed services, and cybersecurity; competes with Zucchetti Informatica in connectivity and increasingly in cloud/managed services for Italian enterprises.
• IBM Italia: Global IT services and cloud provider with significant Italian enterprise presence; competes with Zucchetti Informatica in managed services, hybrid cloud, and enterprise security for larger Italian organizations.

Direct peers

• Project Informatica: Italian IT systems integrator specializing in cloud, managed services, cybersecurity, and workplace solutions for Italian SMEs and mid-market — directly comparable in customer segment and service portfolio.
• Aruba S.p.A. Italy's largest cloud, hosting, and datacenter provider; competes directly with Zucchetti Informatica in cloud infrastructure, IaaS, colocation, managed services, and connectivity for Italian SMEs and enterprises.
• Almaviva: Italian IT services group serving enterprises and public administration with managed IT, cloud, cybersecurity, and digital transformation — competing for similar Italian enterprise and public-sector managed-services contracts.
• Lutech Group: Italian IT services provider delivering cloud, managed services, cybersecurity, data center, and workplace solutions to enterprises — a close comparable in scale and go-to-market focus on Italian enterprises and public sector.
• VAR Group: Italian IT solutions provider offering managed services, cloud, cybersecurity, and ERP/digital solutions primarily to Italian SMEs and mid-market — competing for the same Italian SME managed-services wallet.
• Exprivia: Italian IT services and systems integration group offering managed services, cybersecurity, cloud, and digital transformation to Italian enterprises and public sector — directly overlapping Zucchetti Informatica's service portfolio and customer base.
• Reply S.p.A. Italian-headquartered IT consulting and digital services group offering cloud, managed services, and cybersecurity to enterprise clients across Italy and Europe — overlapping in managed services and digital transformation offerings.
• Engineering Ingegneria Informatica: Large Italian systems integrator providing IT services, cloud, cybersecurity, and digital transformation to enterprises and public administration — competing for the same managed IT, cloud, and security contracts in Italy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

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Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zucchetti Informatica Spa