Msb Disaster Recovery Services, Inc.

What Msb Disaster Recovery Services, Inc. does

MSB Disaster Recovery Services, Inc. is a private, employee-owned emergency restoration and general contracting company founded in 1987 in Agoura Hills, California, with a corporate office in Escondido and California Contractors License #858509. The company originated as Michael Strain Builders, a general contractor for national retail rollouts, and added its Disaster Recovery Services division in 2002 under President Mark Eaton, which has since become the primary growth engine. The company employs approximately 40 full-time staff and operates 24/7 emergency dispatch with a 2-hour response commitment across Los Angeles, Ventura, Santa Barbara, Orange, and San Diego counties, with extended reach to all of California, Arizona, Nevada, and nationwide via the CORE Elite Member network.

The service portfolio combines Emergency Restoration Services (water damage, fire and smoke restoration using dry ice blasting, mold and sewage remediation, emergency site stabilization, and contents cleaning/packing/storage with barcoded tracking) with Construction Services (general contracting, large-loss reconstruction, and construction consulting) delivered as a single integrated offering. The Emergency Response Plan (ERP) platform is provided complimentary to property managers and school facility directors, storing building plans, 3D video, and emergency contact information to enable pre-incident preparedness and embed the firm in client operations.

Revenue is generated through professional-services fees on a quote-based, project-by-project basis across five primary customer segments: multi-family/HOA properties, commercial/industrial/office buildings, retail/malls/franchises, residential homes (including luxury estates), and K-12 and higher education (with approved-vendor status at LAUSD, Pepperdine University, and Green Dot Public Schools). The go-to-market motion is direct-to-customer via a 24/7 phone line and website contact forms, supplemented by insurance carrier referrals and CORE network partnerships; no public pricing, contracted recurring revenue, or subscription model is disclosed.

Name

Msb Disaster Recovery Services, Inc.

Legal name

Msb Disaster Recovery Services, Inc.

Website

https://msbdrs.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

MSB Disaster Recovery Services is a private, employee-owned emergency restoration and reconstruction contractor serving commercial, multi-family, retail, residential, and education properties across Southern California with 24/7 response and integrated general contracting capabilities.

Ownership category

akta.pro rank

Product category

Emergency Restoration Services

NAICS

Remediation Services (562910), Waste Management and Remediation Services (562)

SIC

Services-Miscellaneous Repair Services (7600), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Business Continuity & Disaster Recovery (BC/DR) Planning (BPABANAB)

akta.pro secondary industry

Disaster Recovery & Emergency Full-Service Storage (HSAKAHAK)

Keywords

• Emergency restoration services
• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Disaster recovery contracting

Headquarters

HQ city

Agoura Hills

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Emergency Restoration Services: 24/7 emergency response services for water damage, fire/smoke damage, mold remediation, emergency site stabilization, and contents cleaning/packing/storage. Revenue generated through service fees for emergency response and restoration work. Works directly with insurance companies and property owners.
2. Construction and Reconstruction Services: General contracting and reconstruction services after property damage losses. Ranges from small drywall/paint jobs to complete property reconstruction. Revenue generated through project-based billing for construction services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

MSB Disaster Recovery Services provides 24/7 emergency property restoration (water damage, fire and smoke damage, mold and sewage remediation, emergency site stabilization, and contents cleaning, packing and storage) plus post-loss general contracting and reconstruction services ranging from small repairs to large-loss estate rebuilding. The company operates as a one-call provider handling the complete restoration and reconstruction lifecycle, complemented by a complimentary Emergency Response Plan (ERP) platform that stores building documentation, utility/insurance contacts, and 3D video for rapid dispatch.

Product overview

MSB Disaster Recovery Services provides an integrated suite of emergency restoration and reconstruction services operating as a single unified offering rather than separate modular products. The core service combines Emergency Restoration Services (water damage, fire and smoke damage, mold remediation, site stabilization, and contents management) with Construction Services (general contracting, large loss reconstruction, and construction consulting). Property Expertise Services cater to specific sectors including multi-family buildings/HOAs, commercial/industrial/office properties, retail/malls, residential homes, and schools. Additionally, the Emergency Response Plan (ERP) is offered as a complimentary planning platform. The company positions itself as a one-call provider handling the complete restoration and reconstruction lifecycle from emergency response through final rebuilding.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Restoration Services 24/7 emergency response services for property damage including water damage restoration, fire and smoke damage restoration, mold and sewage remediation, emergency site stabilization, and contents cleaning, packing and storage, delivered to property owners, property managers, HOAs, commercial/industrial operators, retail operators, and school districts.
• Construction Services General contractor services for rebuilding after property loss, including large-loss specialists and construction consulting for commercial and residential properties, ranging from small drywall/paint jobs to complete property reconstruction.
• Water Damage Restoration Water and flood damage restoration services including water extraction, drying, dehumidification, and mold prevention to restore properties to pre-loss condition, delivered to residential, commercial, industrial, retail, and multi-family property customers.
• Fire & Smoke Damage Restoration

Quantifiable outcome

• 2-hour emergency dispatch response time commitment
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CORE Elite Member NetworkcoreStrategic or Co-development PartnerMSB is a CORE Elite Member of a nationwide network of the most reputable Emergency Restoration providers covering most parts of the United States. This network enables MSB to connect customers with local contractors in other states when properties span multiple locations, and receives referrals from network partners for coverage in MSB's service area.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• All Dry Services: All Dry Services is a national water damage and mold remediation franchise with growing reconstruction capabilities. It targets the same residential and commercial customer base as MSB and is expanding in California markets.
• Paul Davis Restoration: Paul Davis is a national franchise network providing residential and commercial restoration, remodeling, and contents services with full reconstruction capability—closely mirroring MSB's integrated restoration-plus-construction model. It is one of MSB's most comparable peers in service mix and customer segments.
• PuroClean: PuroClean is a national franchise network specializing in property damage emergency restoration, including water, fire, mold, and biohazard cleanup. It competes for the same insurance-referred residential and commercial restoration work as MSB in the Southern California market.
• Rainbow International Restoration: Rainbow International is a Neighborly brand franchise providing water, fire, and mold restoration services with national reach. It overlaps directly with MSB on mitigation services, insurance carrier relationships, and 24/7 response positioning.
• Restoration 1: Restoration 1 is a national franchise specializing in water damage, fire damage, mold, and reconstruction services. Its integrated mitigation-to-rebuild model and insurance carrier focus make it a directly comparable peer to MSB's bundled service offering.
• 911 Restoration: 911 Restoration is a franchise network providing water, fire, mold, and sewage restoration with a 'Fresh Start' customer experience focus. It competes with MSB for residential and light-commercial restoration work, particularly through insurance referrals.

Emerging players

• AdvantaClean: AdvantaClean is a light-environmental services franchise focused on water damage, mold remediation, and air duct cleaning, with growing reconstruction adjacency. It represents a partial-overlap emerging competitor to MSB in the residential and light-commercial restoration segment.

Broad incumbents

• Servpro Industries: Servpro is the largest franchised fire and water restoration network in North America, offering 24/7 emergency mitigation, reconstruction, and contents services across all 50 states. It is the most direct large-scale competitor to MSB's restoration offering but operates through a franchise model at vastly greater scale.
• Belfor Holdings: Belfor is the global market leader in property restoration and disaster recovery, serving commercial, industrial, and residential clients worldwide. It competes directly with MSB on large-loss commercial restoration, contents management, and reconstruction, with far greater geographic and capital scale.
• ServiceMaster Restore: ServiceMaster Restore is the restoration arm of the broader ServiceMaster brand portfolio, providing residential and commercial disaster restoration with national infrastructure. It is a broad incumbent competitor with overlapping services and stronger brand recognition than MSB.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/msb-disaster-recovery-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Msb Disaster Recovery Services, Inc.