Your IT Guys, LLC

What Your IT Guys, LLC does

Your IT Guys, LLC is a privately held managed IT services provider exclusively focused on small and mid-sized dental practices across the United States. Founded approximately 15 years ago and headquartered at 450 S Orange Ave, Orlando, FL, the company delivers end-to-end IT infrastructure management, cybersecurity, HIPAA compliance support, data backup and recovery, ransomware response, digital imaging integrations, and practice management software support covering platforms such as Dentrix, Eaglesoft, Open Dental, Carestream, Dexis, DTX, Romexis, 3Shape, and Apteryx. The firm operates a portfolio of 21 documented service modules built around a recurring managed services subscription model, supplemented by professional services engagements for structured cabling, VoIP deployment, and ransomware recovery.

The underlying technology stack centers on Splashtop SOS for secure remote support sessions and 24/7 proactive monitoring infrastructure that detects and resolves issues before they cause downtime. Service delivery combines a local Orlando-based field sales and onsite support team for the Greater Orlando area (with dedicated coverage across 13+ Florida markets) and a nationwide remote delivery model using secure access tools for practices outside the local region. The company's go-to-market emphasizes a 5-minute response guarantee, no long-term contracts, flat-rate predictable monthly pricing, and a free 15-minute discovery call as the primary bottom-of-funnel conversion mechanism.

The business is founder-owned, operates without institutional investment or parent-company backing, and reports no M&A activity. Revenue is not publicly disclosed. The customer base is concentrated entirely within the dental vertical and skews toward long-tenured SMB relationships, with multiple testimonials citing 10+ year engagements. Recent strategic activity includes the launch of an AI Consulting service line, nationwide remote support expansion, and broadening of the product portfolio into adjacent infrastructure categories such as cloud VoIP and structured cabling.

Name

Your IT Guys, LLC

Legal name

Your IT Guys, LLC

Website

https://youritguys.biz

Company type

Private

Operating status

Operating

Short description

Your IT Guys, LLC is an Orlando-based managed IT services provider exclusively serving U.S. dental practices, offering managed IT, cybersecurity, HIPAA compliance, imaging and PMS software support, and ransomware response on a flat-rate subscription model with local and nationwide remote delivery.

Ownership category

akta.pro rank

Product category

Managed IT Services for Dental Practices

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• Dental practice IT support
• HIPAA compliance IT
• Healthcare cybersecurity services
• Dental help desk support

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring monthly managed IT services providing end-to-end infrastructure management including proactive monitoring, software updates, system maintenance, and strategic planning for one predictable monthly rate
2. Professional Services: One-time services including structured cabling installation, VoIP phone system setup, and ransomware recovery
3. IT Support and Help Desk: Help desk services with 5-minute response times for troubleshooting and issue resolution

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Your IT Guys, LLC delivers managed IT services exclusively to dental practices, providing end-to-end infrastructure management including proactive 24/7 monitoring, help desk support with a 5-minute response guarantee, cybersecurity, HIPAA compliance, data backup and recovery, and integration support for dental-specific software and imaging systems. The company bundles these capabilities into a predictable monthly rate with no long-term contracts, complemented by one-time professional services such as structured cabling installation, VoIP deployment, and ransomware recovery.

Product overview

Your IT Guys, LLC is a dental-practice-focused managed IT services provider offering a comprehensive suite of technology services for dental practices. The core offering is Managed IT Services, which provides end-to-end management of IT infrastructure including proactive monitoring, software updates, and strategic planning. This core service is complemented by specialized support modules including IT Help Desk Services with 5-minute response times, Cybersecurity Services with endpoint protection and vulnerability monitoring, Data Backup & Recovery with encrypted HIPAA-compliant backups, HIPAA Compliance Services, Ransomware Removal & Recovery, VoIP Phone Systems, Structured Cabling, IT Compliance & Risk Assessment, Digital Imaging Integrations, Practice Management Software Support, and AI Consulting. The product portfolio includes 21 distinct services/modules covering the full spectrum of dental practice IT needs, from infrastructure management to compliance and security.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services End-to-end management of dental practice IT infrastructure including proactive monitoring, software updates, system maintenance, and strategic planning delivered for one predictable monthly rate. Targeted at small to mid-sized dental practices without internal IT staff.
• IT Help Desk Services Immediate remote and onsite support from technicians familiar with dental systems, with a 5-minute response time commitment. Available to dental practice staff for troubleshooting and issue resolution.
• Cybersecurity Services Endpoint protection, firewall configuration, email filtering, and continuous vulnerability monitoring designed to protect dental practice data from cyber threats.
• Data Backup & Recovery Automated, encrypted local and cloud backups with HIPAA-compliant fast recovery options to protect critical patient data.
• HIPAA Compliance Services Ensures the practice's technology stack meets HIPAA privacy and security standards through encrypted communication, access controls, audit logging, and staff education.
• Ransomware Removal & Recovery Rapid-response service that isolates ransomware infections, restores clean backups, and hardens systems to prevent future incidents.
• VoIP Phone Systems HIPAA-compliant cloud-based VoIP phone systems designed for dental practices, including call routing, voicemail-to-email, and front-desk integration.
• Structured Cabling Design and installation of structured network cabling solutions that support secure, high-performance connectivity for dental practice devices.
• IT Compliance & Risk Assessment In-depth assessments that identify IT vulnerabilities, document compliance gaps, and create actionable remediation plans aligned with industry best practices.
• Digital Imaging Integrations Integration support ensuring seamless performance between practice management software and imaging systems supporting panoramic, intraoral, and CBCT devices.
• Practice Management Software Support Expert installation, upgrade, and troubleshooting support for dental practice management platforms including Dentrix, Eaglesoft, Open Dental, and Carestream PMS.
• AI Consulting Consulting services that help dental practices implement and manage AI tools safely with proper oversight and compliance measures.

Quantifiable outcome

• 5-minute response time guarantee
• +1 more outcomes

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pact-One Solutions: IT managed services provider with a strong dental-practice focus. Directly comparable in customer segment (dental SMBs), managed-service delivery model, and practice-management software expertise.
• Corsica Technologies: Managed IT and cybersecurity provider with a healthcare and dental-practice focus. Comparable in managed-services delivery, cybersecurity emphasis, and HIPAA compliance positioning.
• Medix Dental IT: Specialized managed IT services provider focused exclusively on dental practices. Highly comparable in vertical focus, SMB customer base, and practice-management software support, differing mainly in geographic footprint.

Broad incumbents

• NerdsToGo: National IT services franchise offering managed IT, cybersecurity, and help desk support to SMBs. Comparable in help desk and managed-service delivery for SMBs, though not dental-specialized.
• TeamLogic IT: National IT managed-services franchise serving SMBs including dental practices. Comparable in managed-services delivery and target customer size, but operates across multiple verticals at greater scale.
• Optimum Healthcare IT: Healthcare-focused IT services and consulting firm serving provider organizations. Comparable in healthcare-IT focus and compliance/cybersecurity services, though it skews larger and includes EHR implementation work.
• TekStream Solutions: Managed IT services provider with SMB and healthcare exposure including dental clients. Comparable in managed-service and cybersecurity delivery, though it serves a broader customer mix.
• CMIT Solutions: National IT support franchise providing managed IT and cybersecurity to SMBs. Comparable in subscription-based managed-service model and SMB customer profile, though broader across industries.

Emerging players

• PCIHIPAA: HIPAA-compliance-focused IT and security services provider serving healthcare SMBs including dental. Comparable in HIPAA compliance emphasis and SMB healthcare customer segment, though narrower in full-stack IT support.
• Cerdant: Managed security and IT services provider with healthcare and dental clients. Comparable in cybersecurity and managed-IT emphasis for SMB healthcare customers, though smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/YourITGuysOrlando
• LinkedInlinkedin.com/in/youritguys

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Your IT Guys, LLC