What France Numerique does

France Numerique is a privately held, Créteil-based managed IT and telecommunications integrator founded in 2005. It primarily serves micro-enterprises, SMEs, and multi-site organizations in Île-de-France and across France. The company combines consultation, installation, integration, and maintenance rather than operating as a standalone software developer.

Its portfolio is predominantly multi-vendor. Offerings include Ricoh printing systems, a Fortinet cluster-based automated cloud firewall, Eukles TankR, Ricoh DATA FORTRESS, hosting, SD-WAN, copper and fiber connectivity, 3CX, Centrex IP, SIP trunk, and IP and mobile telephony. Its electronic document management offering includes access controls, electronic signatures, forms, document workflows, LAD/RAD recognition, and Chorus and Digiposte connectors. The company also provides Office 365, interactive displays, and SMS campaign services. No public API, proprietary AI model, patents, or certifications are disclosed.

France Numerique uses a mixed revenue model consisting of direct, quote-based hardware sales and installation plus annual maintenance subscriptions and recurring managed services covering IT, cloud, cybersecurity, backup, and hosted telephony. Its go-to-market is consultative: customer-needs assessment precedes a tailored solution, while the website, online quote forms, and partner relationships support lead generation. Public pricing is limited to annual PREMIUM, SILVER, and GOLD maintenance tiers with differing urgent-response SLAs; most other solutions are quoted directly.

Name

France Numerique

Legal name

SCJE France Numérique

Website

https://francenumerique.fr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

France Numerique is a Créteil-based managed IT and telecommunications integrator serving micro-enterprises, SMEs, and multi-site organizations in France through direct sales, installation, support, and recurring maintenance services across printing, cloud, cybersecurity, communications, and document management.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Services-Telephone Interconnect Systems (7385), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC)

akta.pro secondary industries

SD-WAN & Virtual CPE (vCPE) (HDAFANAG), Enterprise Content Management (ECM) Suites (HDAEAGAB)

Keywords

• Managed IT services
• Cloud cybersecurity
• VoIP telephony
• Document management
• Office printing

Headquarters

HQ city

Créteil

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services & Maintenance: Modular maintenance contracts for IT infrastructure covering hardware and software, with tiered response times (PREMIUM/SILVER/GOLD levels). Recurring revenue through service contracts.
2. Print & Document Solutions: Sale and maintenance of multifunction printers (Ricoh IM C series, Pro C series), including Plug & Green refurbished equipment. Mix of hardware sales and ongoing service.
3. Telephony & Communications: VoIP/landline/mobile telephony services including 3CX, Centrex IP, and SIP trunking. Recurring subscription fees for hosted telephony.
4. Cloud & Hosting Services: Cloud firewall, hosting, SD-WAN, and data backup services provided on a subscription basis.
5. Connectivity / Internet Links: Sale of internet connectivity solutions including ADSL, VDSL, SDSL, FTTH, FTTE, FTTO, 4G/5G. Revenue from both sale and ongoing provision of links.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

France Numerique provides multi-service IT solutions for small and medium-sized businesses, including managed IT maintenance, cloud firewall (Fortinet-based), VoIP and unified communications (3CX, Centrex IP, SIP trunk), electronic document management (GED), secure data backup (TankR, Data Fortress), internet connectivity (ADSL/VDSL/SDSL/FTTH/FTTO), and Ricoh multifunction printers. The company acts as a consultant, installer, and ongoing maintenance provider across this portfolio.

Product overview

France Numerique is a multi-service IT and telecommunications provider serving SMBs in Île-de-France, founded in 2005. The company operates as a managed services integrator rather than a single software platform, offering an integrated portfolio of solutions organized around five core areas: (1) Cybersécurité including Cloud Firewall (Fortinet-based), TankR backup, and DATA FORTRESS NAS; (2) Téléphonie including IP telephony, 3CX unified communications platform, Centrex IP cloud telephony, and Trunk SIP; (3) Gestion Électronique de Documents (GED) with electronic signature, forms, document workflows, LAD/RAD OCR, and Chorus/Digiposte connectors; (4) Imprimerie including Ricoh multifunction printers (IM-C300 to IM-C6010, Pro C5300s, Pro C7200s) and GREEN refurbished equipment program; and (5) Informatique including maintenance contracts (PREMIUM/SILVER/GOLD tiers), hosting, SD-WAN, and connectivity (copper ADSL/VDSL/SDSL and fiber FTTH/FFTE/FTTO). The company also offers collaborative tools including interactive displays and Office 365 integration. France Numerique differentiates through its full-service approach combining consulting, installation, and maintenance across all solution categories.

Differentiator

Problem solved

Functional benefit

Products and services

• 3CX VoIP Telephony Platform VoIP business telephony platform for managing calls, messaging, and video conferences from a single interface, supporting on-premise and cloud deployment for SMBs.
• Centrex IP Cloud-based dematerialized telephony solution eliminating on-premise equipment with centralized management and multi-site support for SMBs.
• SIP Trunk SIP trunk solution providing enterprise VoIP communications with quality calls and security features for SMB customers.
• IP Telephony (Téléphonie IP) Modern IP telephony with HD call quality, reduced costs, advanced features including voicemail and call transfer for SMBs.
• Mobile Telephony (Téléphonie Mobile) Business mobile telephony with flexible plans, exclusive enterprise services, and optimized mobile communication for SMBs.
• Cloud Firewall Fully automated cloud firewall service using Fortinet cluster technology for unified threat management and next-generation firewall capabilities, positioned as the first 100% automated cloud firewall offer in the French SME market.
• TankR Backup Solution Secure backup solution developed by Eukles for protecting business data against cyber threats with rapid recovery capabilities, distributed by France Numerique.
• DATA FORTRESS NAS Backup NAS backup solution by Ricoh for securing complete IT infrastructure including servers, PCs, and Macs with real-time hardware monitoring and rapid disaster recovery.
• Electronic Document Management (GED) Electronic document management platform supporting remote work, access rights management, IP/schedule-based access restrictions, automatic classification, document workflows, e-signature, and integrations including Chorus and Digiposte connectors.
• Copper Internet Links (ADSL, VDSL, SDSL) Copper-based internet connectivity solutions including asymmetric (ADSL/VDSL) and symmetric (SDSL) digital subscriber line services for SMB customers.
• Fiber Internet Links (FTTH, FTTE, FTTO) Fiber optic internet solutions including FTTH (residential), FTTE (enterprise), and FTTO (office) dedicated connections for SMB customers.
• Interactive Display Screens Interactive display screens and whiteboards with touch technology, wireless connectivity, and real-time collaboration features for meetings and training.
• Ricoh IM-C300 Multifunction Printer Multifunction printer with 30 pages/minute printing speed, copier-printer-scanner functionality, 300-page duplex document feeder, 4GB memory and 100GB SSD.
• Ricoh IM-C2510 Multifunction Printer Multifunction printer with 25 pages/minute speed, 250-page duplex feeder, 2GB memory and 50GB SSD.
• Ricoh IM-C3010 Multifunction Printer Multifunction printer with 4GB memory and 100GB SSD for mid-volume business printing.
• Ricoh IM-C3510 Multifunction Printer Multifunction printer with 35 pages/minute speed, 350-page duplex feeder, 6GB memory and 150GB SSD.
• Ricoh IM-C4510 Multifunction Printer High-volume multifunction printer with 45 pages/minute speed, 450-page duplex feeder, 8GB memory and 200GB SSD.
• Ricoh IM-C6010 Multifunction Printer Professional multifunction printer with 60 pages/minute speed, 500-page duplex feeder, 4GB memory and 256GB SSD.
• Ricoh Pro C5300s Production Printer High-volume production printer with 65 pages/minute speed, 16GB memory and 500GB SSD for color printing.
• Ricoh Pro C7200s/C7200sx Production Printer Professional high-volume production printer with 80 pages/minute speed, 32GB memory and 1TB SSD for demanding print environments.
• GREEN Plug & Print Refurbished Printers Refurbished multifunction printer program under the PLUG & GREEN initiative, promoting eco-responsible practices through equipment recovery and restoration.
• IT Maintenance Contracts Modular IT maintenance contracts with three tiers (PREMIUM, SILVER, GOLD) offering different response times from 3 to 8 hours for urgent issues.
• Cloud Hosting Web hosting services providing reliable, high-performance, and secure infrastructure for business needs.
• SD-WAN Software-defined wide area network solution for simplifying network management and improving efficiency across multi-site SMBs.
• Secure Data Backup (Sauvegarde) Ultra-secure data backup solution for demanding businesses, compliant with strictest security and confidentiality standards.
• SMS Campaign Service (Campagne SMS) Professional SMS campaign service for rapid, cost-effective business communication with clients and prospects.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• RicohcoreTechnology or IntegrationFrance Numérique is a Ricoh partner/reseller, distributing Ricoh multifunction printers (IM C series, Pro C series) and providing associated maintenance and support services.
• FortinetcoreTechnology or IntegrationFrance Numérique leverages Fortinet's firewall cluster to deliver its automated cloud firewall security solution (first fully automated offer in the French market).
• 3CXcoreTechnology or IntegrationFrance Numérique is a 3CX partner providing VoIP telephony solutions to clients, including installation, configuration, and ongoing management of the 3CX platform.
• Free ProminorChannel Partner/ Reseller/ DistributorListed as a partner brand. Free Pro is a telecommunications operator; France Numérique likely resells or integrates Free Pro connectivity services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Free Pro: Free Pro is the B2B telecom brand of Iliad/Free, providing connectivity, cloud, and cybersecurity services to French SMBs and mid-market companies. Comparable offering scope to France Numerique's connectivity and managed services portfolio, and also a listed partner.
• Helpline (HELPLINE Group): Helpline is a French managed services provider serving SMB and mid-market clients across IT support, cloud, cybersecurity, and unified communications. Comparable role as a multi-service French IT services provider for SMBs.
• Sharp Business Systems France: Sharp France sells multifunction printers, interactive displays, and managed document/print services to SMBs and mid-market. Direct competitor in France Numerique's core print and collaborative display product lines.
• Sewan: Sewan is a French cloud telecom operator focused on businesses, providing hosted VoIP, SIP trunking, internet access, and cloud services for SMBs. Directly comparable to France Numerique's telephony and connectivity portfolio, and actually listed as one of France Numerique's technology partners.
• Konica Minolta Business Solutions France: Konica Minolta France is a direct competitor in the print and managed-document services market for SMBs, selling and servicing multifunction printers and document workflow solutions. Direct overlap with France Numerique's Ricoh-led print business and Plug & Print offering.

Broad incumbents

• Orange Business Services: Orange Business Services is the B2B division of Orange, providing fixed/mobile telecom, cloud, cybersecurity, and managed services to French and international SMB/mid-market/enterprise customers. Broad incumbent with extensive overlap with France Numerique's service lines.
• OVHcloud: OVHcloud is a major European cloud provider offering hosting, infrastructure, backup, and connectivity to SMBs and enterprises. Comparable in the hosting/cloud and backup categories where France Numerique resells, but much larger and operating as a direct vendor.
• Devoteam: Devoteam is a French-headquartered IT consulting and services firm specializing in cloud, cybersecurity, and digital workplace transformation. Overlaps with France Numerique's cloud, cybersecurity, and managed services categories, but at much larger scale and with enterprise focus.
• Bouygues Telecom Entreprises: Bouygues Telecom Entreprises is the B2B arm of Bouygues Telecom, offering fixed/mobile telephony, connectivity, cloud, and cybersecurity to French SMBs. Overlaps with France Numerique's telephony and connectivity portfolio but at much greater scale and as a direct operator.
• Econocom: Econocom is a large European IT services and equipment provider offering managed services, workplace solutions, financing, and digital transformation across multiple countries. Comparable in IT managed services and equipment distribution categories but operating at significantly greater scale and geographic breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInfr.linkedin.com/company/france-num%C3%A9rique

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about France Numerique