What Openvox Communication Co., Ltd. does

OpenVox Communication Co., Ltd. is a privately held Chinese hardware manufacturer founded in 2002 and headquartered in Shenzhen, with additional offices in Wuhan and Monrovia, California (established 2013). The company designs and sells VoIP gateways, IP PBX systems, telephony cards, IP phones, and unified communication platforms that bridge traditional telephony infrastructure (PSTN, ISDN, GSM) with IP-based networks. Its product portfolio spans analog FXS/FXO gateways, E1/T1/PRI digital trunk gateways, GSM/WCDMA/LTE wireless gateways including eSIM-enabled models, SIM banks, IP phones, and modular UC platforms (UScale and UCP series), with proprietary differentiators including Octasic DSP-based hardware echo cancellation, hot-swappable SIM/eSIM management, and modular redundant-power gateway designs.

The company monetizes exclusively through one-time hardware sales and accessories, supplemented by a lifetime warranty and a 3-month no-questions-asked return policy, with pricing handled via a quote-based channel partner model rather than public list pricing. Distribution is overwhelmingly channel-driven: a global network of authorized resellers, distributors, and system integrators across 100+ countries, supplemented by direct enterprise sales and an OEM program. Its customer base is horizontally segmented across SMBs (primary), call centers, ITSPs, and large enterprise branches, with value derived from broad compatibility with leading open-source and commercial UC platforms including Asterisk, 3CX, FreeSWITCH, Issabel, Elastix, FreePBX, BroadSoft, and Microsoft Teams via SBC integration. Founder Lin Miao continues to lead the company as President and CEO, and there are no disclosed investors, acquisitions, or ownership changes in the company's history.

Name

Openvox Communication Co., Ltd.

Legal name

OpenVox Communication Co., Ltd.

Website

https://openvoxtech.com

Company type

Private

Founded year

2002

Operating status

Operating

Short description

OpenVox Communication Co., Ltd. is a privately held Shenzhen-based manufacturer founded in 2002 that designs VoIP gateways, IP PBX systems, telephony cards, and IP phones, serving SMBs, call centers, ITSPs, and enterprise branches across 100+ countries via a global channel partner network.

Ownership category

akta.pro rank

Product category

VoIP Hardware and Telephony Equipment

NAICS

Telephone Apparatus Manufacturing (33421)

SIC

Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ), VoIP Access & ITSP Services (HDAIAHAD)

Keywords

• Voip gateways
• Ip pbx systems
• Telephony hardware
• Unified communications
• Gsm gateways

Headquarters

HQ city

Shenzhen

HQ country

China

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Product Sales: Sale of VoIP gateways (wireless GSM/WCDMA/LTE, analog FXS/FXO, digital E1/T1/PRI), telephony cards (analog, ISDN BRI, digital, hybrid), IP phones, and unified communication platforms. Products sold as one-time hardware purchases with lifetime warranty.
2. Accessories and Add-ons: Sales of accessories including ACC100X, SP Series, Simbank, failover modules, and related peripherals.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

OpenVox designs, manufactures, and sells VoIP gateway hardware, IP PBX/unified communication platforms, IP phones, telephony cards, and SIM bank devices that interconnect traditional telephony networks (PSTN/ISDN/GSM) with IP-based VoIP systems. Its products are engineered for compatibility with Asterisk and other open-source UC platforms, supporting signaling protocols including SIP, IAX2, PRI, SS7, and R2. The company distributes globally through a channel partner network, targeting SMBs, enterprise branches, call centers, and Internet Telephony Service Providers.

Product overview

OpenVox Communication Co., Ltd. offers a comprehensive VoIP hardware portfolio organized around unified communication platforms and gateway solutions. The product architecture consists of unified communication platforms (UScale and UCP series), IP phone systems (UC Series and Enterprise Series), VoIP gateways (SWG Series wireless gateways supporting GSM/WCDMA/LTE, GWP Series, analog gateways MAG series, E1/T1/PRI digital gateways DGW series), telephony cards (analog, ISDN BRI, digital, hybrid, and transcoding cards), SIM banking solutions, IP phones (C Series including C220 and C421 models, and Voxcon softphone), and teaching-smart units (K series). The portfolio is designed to bridge traditional telephony infrastructure with modern IP-based communication systems, supporting compatibility with leading platforms including Asterisk, 3CX, FreeSWITCH, BroadSoft, and Microsoft Teams via SBC integration. The company also provides cloud management capabilities and failover solutions (FXO and E1/T1/BRI) for enterprise reliability.

Differentiator

Problem solved

Functional benefit

Brands

• VoxCon: Mobile software application provided by the company for accessing services

Products and services

• UScale X1981 Unified Gateway

Quantifiable outcome

• Up to 120 concurrent calls supported on single DGW-3004 gateway device
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PaloSanto Solutions (Elastix)coreStrategic or Co-development Partner · 22 September 2011OpenVox is a strategic partner of Elastix and has been an active sponsor of the Elastix community. The companies work together to ensure full integration between OpenVox hardware and Elastix PBX software, with OpenVox providing hardware and Elastix providing the software platform.
• Octasic Inc.coreTechnology or Integration · 22 March 2011OpenVox selected Octasic's Vocallo MGW multi-core processor for superior voice/video transcoding in DE430P cards. The partnership enables up to 400 channels of voice transcoding on a single card with hardware echo cancellation.
• Capa Tres (Spain Distributor)minorChannel Partner/ Reseller/ Distributor · 19 November 2008Capa Tres Soluciones Tecnológicas S.L. serves as the official distributor for OpenVox in Spain, presenting OpenVox products at VoIP2Day conference.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Flyingvoice: Direct Chinese competitor for IP phones and VoIP gateways and a current OpenVox technology partner, sharing much of the same SMB and ITSP customer base.
• Algo Communication Products: Niche provider of SIP endpoints, paging, and intercom/door-entry solutions, overlapping with OpenVox's enterprise SIP/VoIP hardware focus.

Broad incumbents

• AudioCodes: Established vendor of SIP gateways, session border controllers, and IP phones serving Microsoft Teams/Skype for Business deployments—an enterprise-grade, publicly traded incumbent in overlapping categories.
• Cisco Systems: Enterprise incumbent with overlapping IP phones (Webex/Cisco 8800 series), SBC, and UC infrastructure that competes for the upper end of OpenVox's branch and enterprise customer base.
• Poly (HP): Major IP phone, headset, and conferencing vendor (now part of HP) overlapping with OpenVox's UC IP phone and endpoint category for enterprise deployments.

Direct peers

• Sangoma Technologies: Sangoma (including the Digium/Asterisk assets it acquired) is the most directly comparable peer—selling VoIP gateways, telephony cards, and Asterisk-compatible PBX hardware to the same SMB and channel audience that OpenVox targets.
• Dinstar Technologies: Shenzhen-based competitor offering a nearly identical range of VoIP gateways (FXS/FXO, BRI/PRI), GSM/WCDMA/LTE wireless gateways, and IP PBX solutions targeting SMBs and ITSPs worldwide.
• Patton Electronics: Long-standing competitor in SmartNode VoIP gateways and ONT/CPE with overlapping BRI, PRI, FXS/FXO, and SIP interconnects—comparable product breadth and target customer.
• Yeastar Information Technology: Closely competing on-premise IP PBX vendor (P-Series, S-Series) with overlapping gateway and IP phone product lines, targeting the same SMB and multi-branch enterprise segments.
• Grandstream Networks: Competes head-to-head with OpenVox in IP phones (GXP/GXV series) and VoIP gateways (GXW, GXE, HT series), serving the same SMB and UC integrators via a global channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/openvox-info

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Openvox Communication Co., Ltd.