Infosysco

What Infosysco does

InfoSysco IT and Telecoms is a small UK-based managed IT services provider (MSP) headquartered at Chesil House, Dorset Green Innovation Park, Winfrith Newburgh, Dorset. Founded in 2002 by former employees of larger IT companies, the firm delivers day-to-day IT helpdesk support, Microsoft 365 consulting and migration, infrastructure management (on-premise servers, datacentre, and Microsoft Azure cloud), VoIP telephony built on 3CX, backup and disaster recovery via StorageCraft, cybersecurity (Sophos, Avast, Messagelabs, Fortinet firewalls), remote working solutions, and managed IT projects (device replacement, data migration, cloud migrations, IT mergers) to small and medium businesses.

The technology stack is entirely vendor-led and non-proprietary, centered on Microsoft 365/Azure for cloud and productivity, 3CX for telephony, StorageCraft for backup, and a multi-vendor security stack. Service delivery is hands-on and personal, with a small team (1-10 employees) providing both remote and on-site support, 24/7 system monitoring, and out-of-hours maintenance. The firm's primary geographic focus is South West England (Dorset, Hampshire, Somerset, Wiltshire), with project work extending to Exeter, Oxford, and London.

Revenue is generated through per-user monthly subscription packages for user and infrastructure support, monthly Microsoft 365 license resale (e.g., Business Basic at £3.80/user/month), and one-time professional services fees for managed IT projects. The business is sales-led, relying on direct customer engagement via phone (033 00 88 55 00), email ([email protected]), and a company website (launched December 2020). No public financial information, funding history, or institutional ownership is disclosed.

Name

Infosysco

Legal name

InfoSysCo IT and Telecoms

Website

https://infosysco.co.uk

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

InfoSysCo is a Dorset-based UK managed IT services provider serving small and medium businesses across South West England with helpdesk support, Microsoft 365, cloud infrastructure, VoIP, cybersecurity, and backup services, delivered by a small in-house team.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• IT support
• Cloud migration
• Cyber security services
• VoIP telephony

Headquarters

HQ city

Dorchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. User Support Subscription: Monthly per-user pricing model covering remote support, day-to-day IT needs, infrastructure support on-prem and cloud, security, and domain management.
2. Infrastructure Support: Priced per service, per month. Covers server support, monitoring, and can include server backup as required.
3. Microsoft 365 Licensing: Resale of Microsoft 365 licenses including Business Basic (£3.80/user/month), Business Apps (£7.90/user/month), and Business Standard (£9.40/user/month).
4. IT Projects: One-time project services for device replacement, data migration, software implementation, cloud migration, and IT mergers. Managed with project management, technical expertise, and third-party liaison.
5. Add-on Products and Services: Additional services can be bundled with basic support including Microsoft Office 365 licenses, anti-virus, and email filtering.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

InfoSysCo is a UK-based managed IT services provider that delivers day-to-day IT helpdesk support, infrastructure design and support (on-premise and Azure), Microsoft Office 365 licensing and migration, VoIP telephony (3CX), backup and disaster recovery (StorageCraft), cyber security services, remote working solutions, and project-managed IT changes (server replacements, data migrations, cloud migrations, IT mergers) primarily to small and medium-sized businesses in southern England.

Product overview

InfoSysCo IT and Telecomms is an IT services company offering a portfolio of managed services for small to medium businesses. The core offering includes IT support, infrastructure management, and security services. The product portfolio centers on Microsoft Office 365/cloud services, VoIP telephony (3CX), backup and recovery (StorageCraft), remote working, and cybersecurity. These services are delivered as standalone offerings or combined as part of comprehensive IT managed services packages, with project management capabilities for larger infrastructure changes.

Differentiator

Problem solved

Functional benefit

Products and services

• Office 365 / Microsoft 365 Services Microsoft Office 365 / Microsoft 365 consulting, migration, licensing resale, and ongoing support, covering both installed Office applications (Word, Excel, PowerPoint, Outlook, Access, Publisher) and cloud services (Exchange Online, SharePoint, Teams, OneDrive). Aimed at UK SMBs transitioning from on-premise file and mail servers to cloud-based subscription licensing.
• IT Support Services Day-to-day outsourced IT helpdesk support covering Windows, Mac, Office 365, phones, printers, servers, networks, firewalls, VPN, anti-virus, email filtering and domain services. Priced per user per month with 24/7 system monitoring, out-of-hours maintenance, and a manned, friendly helpdesk providing immediate assistance.
• Infrastructure Services On-premise, datacentre, and Azure cloud infrastructure projects including server and firewall replacement, virtualization, backup and disaster recovery, internet connectivity, Office 365 migrations, file migrations to SharePoint, and Azure server hosting. Includes 24/7 monitoring and management.
• Remote Working Solutions Secure remote access solutions enabling users to work from home or offsite and reach office files, applications, and servers via Office 365, VPN, or Remote Desktop connections. Aimed at SMBs needing simple, secure, low-cost remote working setups.
• VoIP Telephony (3CX) Feature-rich, scalable 3CX-based VoIP PBX solution providing call queues, built-in video calls, web conferencing, live chat, Facebook and SMS integration, accessible via mobile and browser apps. Can be deployed on-premise on Windows or Linux, in a private cloud, or hosted by 3CX, with SIP trunking support.
• Security Services Cyber security services for SMBs including Cyber Essentials certification guidance and implementation (assessed certification fee of £300), strong password policies, anti-virus deployment (Sophos Intercept-X, Avast), email filtering (Messagelabs, Sophos), and multi-vendor firewall configuration (Sophos XG, Fortigate, Sonicwall, Cisco, Draytek).
• Backup and Disaster Recovery StorageCraft-based backup and disaster recovery for on-premise computers, datacentre servers, PCs and Macs, and Microsoft Office 365 data (mailboxes, SharePoint files, OneDrive). Includes recovery from ransomware, power failure, and human error, with claimed 100% reliable restores and optional server backup add-on.
• IT Projects One-off managed IT projects for SMBs including device replacement (servers, firewalls), data migration (Exchange, SQL), software implementation (Accounts, CRM), cloud migration, and IT mergers following acquisitions. Delivered with project management, technical expertise, third-party liaison, and user communication and support to minimise disruption.

Quantifiable outcome

• 100% reliable restores (StorageCraft backups)
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• SophoscoreTechnology or IntegrationRecommended security vendor providing anti-virus software including Sophos Intercept-X ransomware protection, email filtering, and Sophos XG firewall products. Works with Sophos anti-virus on user devices for comprehensive protection.
• Indelible DataminorImplementation/ SI/ Consulting PartnerCyber Essentials certification authority used by InfoSysCo to certify their customers' cyber security implementations.
• 3CXcoreTechnology or IntegrationVoIP PBX solution provider offering feature-rich scalable phone systems with call queues, video conferencing, web conferencing, live chat, Facebook and text message integration. Can be deployed on-premise, in private cloud, or hosted by 3CX.
• MicrosoftcoreTechnology or IntegrationPrimary technology partner for Office 365/Microsoft 365, Azure cloud, Teams collaboration, and other Microsoft services. InfoSysCo is a competent and experienced MS365 specialist providing migration, setup, and support services.
• StorageCraftcoreTechnology or IntegrationPrimary backup solution provider for on-premise computers, datacentre servers, and Microsoft Office 365 data including mailboxes, SharePoint files, and OneDrive. InfoSysCo reports 100% reliable restores with StorageCraft.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Node4: UK-based managed services provider offering cloud, connectivity, collaboration (Microsoft), and security services. Directly comparable services across Microsoft 365, Azure hosting, security and infrastructure monitoring, though operates at significantly larger scale.
• CloudCoCo: UK managed services and cloud provider serving SMB and mid-market with Microsoft, Azure, connectivity and security. Overlapping service catalogue and similar recurring revenue model, though typically larger enterprise customers than InfoSysCo.
• Datapoint UK: UK-based IT support and managed services company delivering helpdesk, infrastructure, cloud and security services to SMB customers in southern England. Same regional UK positioning, similar subscription/service-line mix and SMB focus.
• Littlefish: UK managed IT services provider delivering 24/7 support, cloud, and security services primarily to UK SMB and mid-market customers. Comparable subscription-led support model with overlapping Microsoft, security and infrastructure capabilities.
• ANS Group: UK managed services and cloud provider with Microsoft, Azure, security, and 24/7 support capabilities for SMB and mid-market clients. Overlapping service lines and a comparable recurring managed-service revenue model, though larger in scale.
• Symity: UK Microsoft-focused MSP delivering Microsoft 365, Azure, Teams and security services to mid-market and SMB customers across southern England. Highly comparable Microsoft-centric managed services portfolio, similar UK regional delivery model, and overlapping customer profile.
• Netstar IT Support: UK IT support and managed services firm specialising in Microsoft 365, Azure, helpdesk, backup and security for SMB clients. Near-identical mix of services and customer type, with a comparable subscription pricing approach.
• Mirus IT Solutions: UK IT support and managed services provider focused on SMBs, offering helpdesk, cloud, backup, security and VoIP services on a subscription basis. Same size tier, same SMB-centric UK GTM and nearly identical service-line mix.

Broad incumbents

• Bytes Technology Group: Major UK IT reseller and services company providing Microsoft licensing, cloud, and managed services to a broad SMB and enterprise customer base. Overlaps with InfoSysCo on Microsoft 365 licensing resale, cloud and security services, but at enterprise scale across the whole of the UK.
• Softcat: Large UK IT infrastructure and services provider offering Microsoft licensing, cloud, security and managed services across thousands of customers. Overlaps with InfoSysCo's Microsoft, cloud and security service lines but operates at vastly greater scale and as a broad enterprise partner rather than an SMB specialist.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infosysco