Orleans-cumberland Community Resource Centre

What Orleans-cumberland Community Resource Centre does

The Orléans-Cumberland Community Resource Centre (OCCRC), also known as CRCOC, is a non-profit charitable organization (Charity Registration Number: 13091 7552 RR0001) founded in 1988 and headquartered at 240 Centrum Blvd., Unit 105, Orléans, Ontario, Canada. It operates as the largest multiservice centre east of the City of Ottawa's Green Belt, delivering a bilingual (English/French) portfolio of free community and social services to residents of the Orléans-Cumberland catchment area (postal codes K1E, K4A, K4B, K4C, K0A, plus outlying communities such as Sarsfield, Vars, Navan, and Carlsbad Springs). The service portfolio spans early childhood (EarlyON Child and Family Centre, birth to age 6), school-age children and youth programming (Grades 1-12 counselling and workshops), adult intake and crisis intervention, a choice-model food bank, harm reduction (Naloxone distribution), an annual Income Tax Clinic, energy bill assistance (LEAP/OESP), the Toy Lending Library, and community engagement initiatives including a community garden and Indigenous Beading Sessions. The organization also serves as a co-location hub where external partner organizations deliver employment, newcomer settlement, diabetes education, debt counselling, and health services.

The OCCRC runs on a community-led go-to-market model: services are free at point of use and accessed through walk-ins, scheduled appointments, referrals, community outreach, and partner-led onsite delivery. Operating infrastructure comprises the main centre plus satellite locations at Navan and Cumberland Arenas, François Dupuis Recreation Centre, and seasonal outdoor park sites at Queenswood Ridge Park, Mantha Park, and Vista Park. Technology footprint is limited to standard community resource management and referral systems, plus an events registration platform (events-evenements.crcoc.ca), a donor management portal (Donor Perfect), and basic social channels (Facebook, Instagram, monthly e-newsletter). There is no proprietary software, app, or API offering; no AI/ML capabilities are disclosed.

Revenue mechanics are diversified across four streams: (1) donations and fundraising, anchored by a $400,000 annual Community Caring Connection campaign target; (2) government grants, with EarlyON funded by the Government of Ontario and interim funding from the City of Ottawa; (3) the "Cards That Care" gift card program, earning 2%-15% transaction-based rebates from participating retailers; and (4) the "Coins That Care" spare-change program, which has raised over $5,000 cumulatively over the past five years. The organization is governed by a volunteer Board of Directors and led by Executive Director Jasmine Thibault, supported by a staff complement of approximately 20+ across administration, EarlyON, Children & Youth, Intake, and Food Bank functions.

Name

Orleans-cumberland Community Resource Centre

Legal name

Orleans-Cumberland Community Resource Centre

Website

https://www.crcoc.ca

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

The OCCRC is a non-profit bilingual (English/French) community resource centre in Orléans, Ontario, delivering free early childhood, youth, adult crisis, food bank, and community engagement services to residents of the Orléans-Cumberland catchment area through a main centre and satellite locations.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (62419), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Volunteerism, Service-Learning & Community Service (EDALAHAG)

Keywords

• Community social services
• Food bank services
• Early childhood programs
• Youth mental health
• Newcomer settlement services

Headquarters

HQ city

Orleans

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Fundraising: The organization relies heavily on donations from the community, including monetary donations, food donations, and fundraising events. The annual fundraising goal is $400,000. Programs supported include Food Bank, Counselling, and Children & Youth services.
2. Government Funding: EarlyON Child and Family Centre services are funded by the Government of Ontario. The centre also receives interim funding from the City of Ottawa.
3. Cards That Care Program: Gift card program where the OCCRC earns 2% to 15% of the value of gift cards purchased through the program.
4. Coins That Care Program: Coin boxes placed in local businesses to collect spare change donations. Raised over $5,000 in the last five years.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Orléans-Cumberland Community Resource Centre (OCCRC) is a non-profit bilingual charitable organization that delivers free community social services to residents of the Orléans-Cumberland catchment area east of Ottawa. Its core offerings include the EarlyON Child and Family Centre for early childhood development, a choice-model Food Bank, Children and Youth counselling and support programs, Adult Intake and Crisis Services (including mental health, employment referrals, energy bill assistance, and income tax support), Volunteer Programs, Community Engagement initiatives (Green Thumb Community Garden, Naloxone distribution, Indigenous Beading Sessions), and a Toy Lending Library. All services are provided at no cost to clients and funded through Ontario government grants, City of Ottawa funding, and community donations.

Product overview

The Orléans-Cumberland Community Resource Centre (OCCRC) is a non-profit bilingual organization offering a portfolio of free community social services rather than a unified technology product. The core service portfolio includes the EarlyON Child and Family Centre (early childhood development programs for children birth-6), Children & Youth Programs (Grades 1-12 counselling and workshops), Adult Intake and Crisis Services, Food Bank (choice-model food assistance), Volunteer Program, Community Engagement initiatives, Green Thumb Community Garden, and various fundraising programs (Community Caring Connection, Cards That Care, Coins That Care). Additional services include the Toy Lending Library, Naloxone Distribution, Income Tax Clinic, and Energy Bill Assistance. The centre operates as a hub connecting residents with community resources through partnerships with organizations like YMCA, OCISO, and various health and social service agencies. All programs serve the Orleans-Cumberland catchment area (postal codes K1E, K4A, K4B, K4C, K0A) and are funded through donations, government grants, and fundraising activities.

Differentiator

Problem solved

Functional benefit

Products and services

• EarlyON Child and Family Centre

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• YMCA Employment and Newcomer CentrecoreStrategic or Co-development PartnerYMCA's Employment and Newcomer Centre provides employment services and newcomer support at the OCCRC location. Services include job search assistance, language assessment, and navigation support for newcomers to Canada.
• Doyle Salewski Inc.coreImplementation/ SI/ Consulting PartnerDebt relief services available on-site every Monday. Doyle Salewski provides free credit counselling, consumer proposals, and bankruptcy solutions for community members experiencing financial difficulty.
• Centretown Community Health Centre (CDEPO)coreStrategic or Co-development PartnerCommunity Diabetes Education Program of Ottawa (CDEPO) provides diabetes education and support services for adults with type 2 diabetes or prediabetes.
• EBO Financial Education CentrecoreStrategic or Co-development PartnerEBO provides income tax services, budget consultation, and financial literacy education. Budget coach available at the centre every second Thursday.
• Action HousingminorStrategic or Co-development PartnerFrancophone housing organization providing bilingual services for housing loss and homelessness prevention in Ottawa.
• First WordscoreStrategic or Co-development PartnerPreschool Speech and Language Program of Ottawa and Renfrew County providing free speech and language services for children.
• OCISO - Ottawa Community Immigrant Services OrganizationcoreStrategic or Co-development PartnerSettlement counsellor available at the centre every Friday providing support for newcomers including needs assessment, referrals, and orientation sessions.
• MFS - Military & Veteran Families SupportminorStrategic or Co-development PartnerSupport services provided to military and veteran families in the community.
• Ottawa Public Health - Dental Health ServicesminorStrategic or Co-development PartnerProvides dental health services including free dental screenings for eligible community members.
• Ottawa Horticultural SocietyminorStrategic or Co-development PartnerGenerous donation towards purchase of garden shed for the Green Thumb Community Garden.
• St. Helen's Anglican ChurchcoreStrategic or Co-development PartnerPartnership for the Green Thumb Community Garden. Church provides land behind the church for raised garden beds, with all produce donated to the OCCRC Food Bank.
• Coalition of Community Health and Resource Centres of Ottawa (CCHRC)coreStrategic or Co-development PartnerMember of coalition working on issues including housing and homelessness, mental health, and community safety initiatives.
• End Homelessness OttawaminorStrategic or Co-development PartnerMember of coalition working to end homelessness through systems planning, public education, and community mobilization.
• Just FoodminorStrategic or Co-development PartnerPartner in poverty reduction and food security initiatives for the community.
• Indigenous Roots OrleansminorStrategic or Co-development PartnerProvides weekly Indigenous Beading Sessions at the centre for community members to connect with Indigenous roots.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Family Services Ottawa: Ottawa-based non-profit providing counselling, settlement, and family support services. Comparable in service categories (counselling, newcomer support) but operates organization-wide rather than in a single neighbourhood catchment.

Direct peers

• South Nepean Community Health Centre: Ottawa community health centre offering primary care, early years, and chronic disease programs. Comparable multiservice model operating in a different Ottawa catchment.
• Pinecrest-Queensway Community Health Centre: Ottawa community health centre offering primary care, social services, early years, and community programs. Operates the same multiservice-centre model as OCCRC for a different Ottawa catchment.
• Centretown Community Health Centre: Ottawa-based community health centre providing integrated health, social, and community development services. Directly comparable as a multi-service neighbourhood hub in the same city, with a partner relationship for diabetes education (CDEPO).
• Nepean, Rideau and Osgoode Community Resource Centre: Ottawa-area community resource centre providing food programs, seniors' services, and community support. Closest peer given the very similar 'community resource centre' model and bilingual service mandate.
• Western Ottawa Community Resource Centre: Ottawa-area community resource centre offering early years, food security, and community services. Direct structural peer running the same model in a different Ottawa sub-region.
• Somerset West Community Health Centre: Ottawa-based community health centre delivering bilingual programs, primary care, and community services. Comparable as a peer non-profit multiservice centre serving a defined Ottawa neighbourhood.
• Eastern Ottawa Resource Centre: Bilingual community resource centre in Ottawa's east end offering social services, settlement support, and community programs. Highly comparable given shared geography, mandate, and bilingual model.

Others

• Coalition of Community Health and Resource Centres of Ottawa (CCHRC): Coalition of which OCCRC is a member, coordinating advocacy across Ottawa's community resource centres. Ecosystem-level peer rather than a direct service provider, but shapes the operating environment for all member centres.

Broad incumbents

• Ottawa Food Bank: The central food bank organization in Ottawa aggregating member agencies including OCCRC. Acts as a parent/institutional counterpart in food security rather than a direct neighbourhood service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/OCCRC.CRCOC
• Instagraminstagram.com/occrcyp_crcocpj

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orleans-cumberland Community Resource Centre