Fppro Teknik Servis
Fppro Teknik Servis is a privately held Istanbul-based independent repair company operating four service centers in Istanbul and Ankara, serving Turkish individual consumers with hardware repair, parts replacement, and DIY workshop access for iPhone, MacBook, iPad, and Apple Watch devices.
- Company typePrivate
- Founded2010
- HeadquartersIstanbul
- Headcount—
- GTM typeB2C
- OfferingServices
What Fppro Teknik Servis does
Fppro Teknik Servis is a privately held Turkish technical service company founded in 2010, headquartered in Şişli, Istanbul, and operating four physical service centers across Istanbul (Şişli, Beşiktaş, Kağıthane) and Ankara (Çankaya). Its core offering is independent, non-Apple-Authorized hardware repair and spare-part replacement for Apple consumer devices — iPhone, MacBook, iMac, iPad, and Apple Watch — including specialized procedures such as OLED-preserving front glass lamination via a four-to-five-machine workflow, swollen-battery safe removal and diagnostic, micro-soldering, case exchange, and logic-board repair. The company uses original Apple parts and serves individual Turkish consumers who want a faster, lower-cost alternative to Apple's official service channels.
Revenue is generated primarily through per-repair unit pricing (with model-specific transparent pricing on the website), supplemented by a 100 TL DIY "Self Servis Tamir Programı" table-booking fee, sale of original Apple spare parts, and the Fppro İkinci El refurbished/second-hand iPhone program with warranty coverage. The go-to-market is direct-to-consumer: walk-in store visits, the website's online repair-request form, the Fppro Mobil mobile app, and a free same-day courier pickup/delivery service within specified Istanbul districts. Demand generation runs through an SEO-oriented blog (active since 2015) and organic social media on Instagram, TikTok, YouTube, Facebook, LinkedIn, and X. The customer base is fragmented across Turkish provinces with no enterprise anchors. The company has extended beyond consumer repair into adjacent verticals via sub-brands Fp akademi (technician training and parts/equipment retail), Fp Kurumsal (corporate technical support), and participation in Apple's Self Service Repair Program. Legal entity is FPPRO ELEKTRONİK DIŞ TİC. SAN.LTD.ŞTİ., compliant with Turkish data-protection law (KVKK), with no disclosed external funding, acquisitions, or leadership changes.
Fppro Teknik Servis firmographics
Firmographics- Name
- Fppro Teknik Servis
- Legal name
- FPPRO ELEKTRONİK DIŞ TİC. SAN.LTD.ŞTİ.
- Website
- https://fpprotr.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Short description
- Fppro Teknik Servis is a privately held Istanbul-based independent repair company operating four service centers in Istanbul and Ankara, serving Turkish individual consumers with hardware repair, parts replacement, and DIY workshop access for iPhone, MacBook, iPad, and Apple Watch devices.
- Ownership category
- akta.pro rank
Fppro Teknik Servis industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
Keywords
Where Fppro Teknik Servis is headquartered
LocationHeadquarters
- HQ city
- Istanbul
Offices4 records
Markets served
Fppro Teknik Servis business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales
Revenue model
- Apple Device Repair Services: Revenue from repairing and replacing parts (screens, batteries, microphones, cameras, cases, etc.) for iPhone, MacBook, iMac, iPad, and Apple Watch. Services include front glass replacement, battery replacement, microphone/speaker repair, case exchange, and logic board repair. Customers pay per repair job, with transparent pricing listed on the website. Repair services are the primary revenue stream.
- Self-Service Repair Table Booking Fee: Customers pay a 100 TL booking fee to reserve time on professional repair equipment under the Self Servis Tamir Program. The fee covers table access; customers bring or purchase their own parts.
- Second-Hand iPhone Sales: Sale of refurbished/second-hand iPhone devices through the Fppro İkinci El program, with detailed inspection reports, photos, and warranty coverage. Revenue from device sales alongside repair services.
- Original Apple Parts Sales: Sale of original Apple spare parts to customers, either independently or in connection with the Self Servis Tamir Program. Parts can be purchased directly at the store.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Self-Service Repair Table Booking |
| Unit Pricing | Pay-as-you-go | Repair Services (per device/model) |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Fppro Teknik Servis product offering
Product offeringCore offering
Fppro Teknik Servis is an independent technical service provider that repairs and replaces parts for Apple devices (iPhone, MacBook, iMac, iPad, Apple Watch), offering screen and front-glass lamination, battery replacement, microphone/speaker repair, case replacement, and micro-soldering. The company also runs a self-service repair program (Self Servis Tamir Programı), sells refurbished second-hand iPhones, and sells original Apple parts across four service locations in Istanbul and Ankara.
Product overview
Fppro Teknik Servis is a specialized technical service company offering comprehensive repair and replacement services for Apple products. The core offering consists of professional repair services for iPhone, MacBook, iMac, iPad, and Apple Watch devices. The portfolio includes a self-service repair program (Fppro Self Servis Tamir Programı) where customers can use professional equipment to repair their own devices, and a second-hand iPhone sales division (Fppro İkinci El) with warranty coverage. The company operates a mobile application for service requests and tracking, and maintains physical locations in Istanbul (Şişli and Beşiktaş) and Ankara, complemented by free courier service within coverage areas.
Differentiator
Problem solved
Functional benefit
Brands
- Fppro Self Servis Tamir Programı: Self-service repair program allowing customers to repair their own Apple devices using professional equipment at Fppro stores
- Fppro Mobil
- Fp akademi
- Fp Kurumsal
Products and services
- iPhone Repair and Part Replacement Professional repair and component replacement services for iPhone devices, covering screens, front glass, batteries, microphones, cameras, cases, and logic boards across all iPhone series. Targeted at individual Apple device owners in Turkey.
- MacBook and iMac Repair and Part Replacement Technical repair and component replacement services for MacBook and iMac computers, addressing performance issues and hardware faults. Targeted at individual Apple computer owners in Turkey.
- iPad Repair and Part Replacement Professional repair and replacement services for iPad tablets, including screen, battery, and component repairs. Targeted at individual iPad owners in Turkey.
- Apple Watch Repair and Part Replacement Technical repair services for Apple Watch devices, including screen and component replacement. Targeted at individual Apple Watch owners in Turkey.
- Fppro Self Servis Tamir Programı (Self-Service Repair Program) A self-service offering where customers reserve a professional repair table at an Fppro store for a 100 TL booking fee, gain access to professional repair equipment, and can purchase original Apple parts to repair their own devices. Supports Apple's Self Servis Onarım Program. Targeted at DIY-oriented Apple device owners.
- Fppro İkinci El iPhone (Refurbished iPhone Sales) Sale of refurbished and second-hand iPhone devices with detailed inspection reports, photos, and warranty coverage. Targeted at Turkish consumers seeking certified pre-owned iPhones.
- Original Apple Parts Sales Sale of original Apple spare parts to customers either independently or in connection with the Self Servis Tamir Program. Parts can be purchased directly at Fppro stores.
- Free Courier Pickup and Delivery Service Free same-day courier service for device pickup and delivery within specified districts of Istanbul and Ankara, available to customers who submit a repair request. Targeted at customers who cannot visit a service location in person.
- Kurumsal Destek (Corporate Technical Support) Corporate-facing technical support services for businesses using Apple devices, delivered through a dedicated Fp Kurumsal division. Targeted at Turkish business customers requiring managed Apple device support.
Quantifiable outcome
- Same-day repair and delivery for eligible devices
- +2 more outcomes
Companies that use Fppro Teknik Servis
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles3 records
Fppro Teknik Servis technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Fppro Teknik Servis partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Apple (Self Servis Onarım Programı supporter)minorFppro supports and participates in Apple's Self Servis Onarım (Self-Service Repair) Program by providing a physical location where customers can bring their own Apple devices and use Apple's official repair tools and standards to perform their own repairs. Fppro provides the professional equipment workspace and original Apple parts, while customers perform the repairs themselves using Apple's official processes.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Fppro Teknik Servis competitors and assessment
Company assessmentRegional players
- iSmash: UK-based walk-in device repair chain specializing in iPhone, iPad, and smartphone screen and component repairs. Comparable store-based Apple-repair model to Fppro but operating in UK high streets rather than Turkey.
- Mobile Klinik: Canada-based smartphone and tablet repair chain with in-store professional service. Comparable Apple-device-specialist, store-based repair model to Fppro but operating across Canadian retail locations.
Broad incumbents
- SquareTrade (Allstate): Extended warranty and device-protection provider that operates and contracts device repair services at scale. Comparable in that it monetizes post-purchase Apple device issues through service networks, though it does so primarily through insurance/warranty products rather than walk-in repair.
- MediaMarkt Turkey: Large multi-category consumer electronics retailer in Turkey with repair and service offerings alongside product sales. Competes for the same consumer-electronics customer pool but as part of a broader electronics retail portfolio rather than a repair specialist.
- iStore Turkey: Apple Premium Reseller in Turkey selling Apple hardware and offering Apple Authorized Service Provider repair services in select locations. Directly relevant as a competitor for both Apple product and Apple repair demand, but operates as part of a broader Apple retail relationship.
- Apple Authorized Service Providers: Apple's official authorized repair network. Compete for the same Apple device repair demand in Turkey but operate under Apple's umbrella with calibrated genuine parts and warranty compatibility — a structural incumbent that constrains Fppro's positioning and pricing power.
Direct peers
- CPR Cell Phone Repair: US-based device repair franchise chain offering iPhone, smartphone, tablet, and computer repair through physical locations with same-day service. Comparable to Fppro on store-based Apple/smartphone repair, multi-device scope, and parts inventory model.
- uBreakiFix (Asurion): Global electronics and smartphone repair chain operating physical storefronts offering same-day device repair, parts replacement, and warranty-backed service. Closely comparable model to Fppro: walk-in physical locations, paid repair services, multi-device scope, and same-day turnaround positioning.
- iFixit: World's largest open-source repair community, parts retailer, and DIY repair guide publisher. Directly comparable to Fppro on the Self Servis Tamir Program and original-parts retail vectors — iFixit supplies tools/parts/guides for users who repair their own devices, paralleling Fppro's DIY-table and parts business.
Others
- Phonefix: Independent supplier of phone repair parts, tools, and equipment to the repair industry. Comparable to Fppro's Fpakademi Mağaza parts/tools retail line and indirectly relevant to Fppro's cost structure and parts sourcing strategy.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Fppro Teknik Servis social profiles
Digital presenceFppro Teknik Servis compliance and trust
Trust signalCompliance1 record
Fppro Teknik Servis financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fppro Teknik Servis leadership team
Management profileNumber of profiles
Fppro Teknik Servis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fppro Teknik Servis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fppro Teknik Servis
What does Fppro Teknik Servis do?
Fppro Teknik Servis is an independent technical service provider that repairs and replaces parts for Apple devices (iPhone, MacBook, iMac, iPad, Apple Watch), offering screen and front-glass lamination, battery replacement, microphone/speaker repair, case replacement, and micro-soldering. The company also runs a self-service repair program (Self Servis Tamir Programı), sells refurbished second-hand iPhones, and sells original Apple parts across four service locations in Istanbul and Ankara.
Is Fppro Teknik Servis a public or private company?
Fppro Teknik Servis is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Fppro Teknik Servis founded?
Fppro Teknik Servis was founded in 2010.
Where is Fppro Teknik Servis based?
Fppro Teknik Servis is headquartered in Istanbul.
How does Fppro Teknik Servis make money?
Four revenue lines are on record. Apple Device Repair Services are the primary driver. The others are self-Service Repair Table Booking Fee, second-Hand iPhone Sales and original Apple Parts Sales.
Who are Fppro Teknik Servis's main competitors?
Regional players on record are iSmash and Mobile Klinik. Broad incumbents are SquareTrade (Allstate), MediaMarkt Turkey, iStore Turkey and Apple Authorized Service Providers. Direct peers are CPR Cell Phone Repair, uBreakiFix (Asurion) and iFixit. Phonefix is listed as an others.
Does Fppro Teknik Servis have an API?
No public API is recorded for Fppro Teknik Servis.
What industry is Fppro Teknik Servis in?
Fppro Teknik Servis's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs). Its NAICS code is 8112.