Interfaith Volunteer Caregivers (ivc)

What Interfaith Volunteer Caregivers (ivc) does

Interfaith Volunteer Caregivers (IVC) is a 501(c)(3) nonprofit founded in 1992 and headquartered at 25650 Kelly Road, Roseville, Michigan, that matches community volunteers with older and disabled adults in Macomb, Oakland, and St. Clair Counties to help them remain safely and independently in their own homes. The organization's core offering is a service-based volunteer matching program rather than a software product: services include door-to-door transportation, errands and shopping, minor home repairs, indoor and outdoor chores, light housekeeping, respite care for full-time family caregivers, friendly visits, and hair care for the homebound, all delivered at no charge to eligible clients. As of December 2025, IVC has registered over 5,900 volunteers who have collectively provided more than 500,000 hours of service to nearly 4,500 older and disabled adults since inception, with over 100 drivers logging a combined 80,000 miles annually.

IVC's underlying technology stack is intentionally minimal and commodity-based: volunteer timesheets are collected via JotForm, donations are processed through PayPal, and the organization participates in Kroger Community Rewards, Thrivent Choice, and GoodSearch affiliate giving programs. There is no proprietary platform; the matching workflow is phone-based, with staff completing intake assessments and matching clients with available volunteers. The go-to-market motion is community-led and event-driven, recruiting volunteers through hundreds of local congregations and civic organizations and supplementing with annual fundraising events including a Charity Golf Outing, Pasta Dinner, Bowl-O-Rama, Family Feud Benefit, and Rummage Sales.

IVC's business model is a hybrid of government funding and charitable support: the organization receives appropriations from the Area Agency on Aging 1-B and the State of Michigan Aging & Adult Services Agency, supplemented by private foundation grants and individual donations including tribute gifts and building campaign contributions. Approximately 85% of total budget flows directly to program services while administrative and fundraising expenses are held below 12%; per-person program cost is less than $500 per year versus over $100,000 per year for typical nursing home care. The organization is governed by a local Board of Directors, is a member of the National Volunteer Caregiving Network, and maintains compliance with Title VI of the Civil Rights Act, the Social Rehabilitation Act, and the Older Americans Act.

Name

Interfaith Volunteer Caregivers (ivc)

Legal name

Interfaith Volunteer Caregivers

Website

https://ivcinfo.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Interfaith Volunteer Caregivers (IVC) is a 501(c)(3) nonprofit founded in 1992 that matches over 5,900 community volunteers with older and disabled adults across Macomb, Oakland, and St. Clair Counties in southeast Michigan, providing free transportation, errands, home repairs, housekeeping, respite care, and friendly visits to help clients remain living independently at home.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Companion Care & Social Support (non-clinical) (HLADAGAB)

akta.pro secondary industries

Companionship & Social Engagement Visits (HSABAAAA), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), In-Home Respite Care (Hourly/Daily Relief) (HLADAKAA)

Keywords

• Volunteer caregiving services
• Senior transportation services
• Aging in place support
• Nonprofit social services
• Respite care services

Headquarters

HQ city

Roseville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Funding: Supported by Area Agency on Aging 1-B and State of Michigan Aging & Adult Services Agency through state appropriations and funding allocations.
2. Foundation Grants: Funding received from private foundations supporting senior services and volunteer programs.
3. Private Donations: Individual donations from supporters, including tribute gifts, building campaign contributions, and general operating support. IVC is a 501(c)(3) non-profit organization.
4. Community Rewards Programs: Earnings from Kroger Community Rewards program when supporters link their Plus cards to IVC. Also participates in Thrivent Choice and GoodSearch.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Interfaith Volunteer Caregivers provides free, volunteer-delivered in-home and community support services to older and disabled adults residing in Macomb, Oakland, and St. Clair Counties in Southeast Michigan. Core services include door-to-door transportation, errands and shopping, minor home repairs, indoor and outdoor chores, housekeeping, respite care for family caregivers, friendly visits, and homebound hair care, all coordinated through a phone-based intake and one-to-one volunteer matching process.

Product overview

IVC operates as a non-profit volunteer caregiving program that matches volunteers of all ages with older and disabled adults to provide a variety of supportive services. The core offering is a service-based volunteer matching program rather than a software product. Services include Transportation Services, Errands and Shopping Services, Minor Home Repairs, Indoor and Outdoor Chores, Housekeeping Services, Respite Care, Friendly Visits, and Hair Care for the Homebound. All services are offered without charge to eligible individuals who live in Macomb, Oakland & St. Clair Counties in Southeast Michigan.

Differentiator

Problem solved

Functional benefit

Products and services

• Transportation Services Door-to-door volunteer transportation for medical appointments, errands, and social activities, including assistance for persons who need help with wheelchairs or walkers.
• Errands and Shopping Services
• Minor Home Repairs
• Indoor and Outdoor Chores
• Housekeeping Services
• Respite Care
• Friendly Visits
• Hair Care for the Homebound

Quantifiable outcome

• Less than $500 per year to help a person remain at home compared to over $100,000 per year for nursing home care
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Eight partnerships are on record, tiered minor, core and historical.

• Express Employment ProfessionalsminorGTM or Marketing Partner · 1 January 20252025 Premier Sponsor of IVC's 24th Annual Charity Golf Outing.
• MST STEELminorGTM or Marketing Partner · 1 January 20252025 Albatross Sponsor of the annual golf fundraiser.
• Area Agency on Aging 1-BcoreStrategic or Co-development PartnerPrimary government funding partner providing support through state appropriations and Aging & Adult Services Agency funding. IVC maintains compliance with Title VI of the Civil Rights Act, the Social Rehabilitation Act, and the Older Americans Act.
• State of Michigan Aging & Adult Services AgencycoreStrategic or Co-development PartnerGovernment agency providing state funding appropriations for IVC's volunteer caregiving programs serving older adults.
• National Volunteer Caregiving Network (NVCNetwork)coreStrategic or Co-development PartnerIVC is a proud member of the National Volunteer Caregiving Network, connecting with similar programs nationally and maintaining quality standards.
• Kroger Community RewardsminorGTM or Marketing PartnerIVC participates in Kroger's Community Rewards program, earning donations when supporters link their Plus cards to IVC (Organization #43661).
• Thrivent ChoiceminorGTM or Marketing PartnerThrivent members can direct charitable gifts to IVC through Thrivent's Choice program.
• Catholic Services of MacombhistoricalStrategic or Co-development PartnerInitial host organization when IVC program began in 1992 before becoming an independent community-owned charitable corporation in October 1994.

Scale indicators10 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Faith in Action: Faith in Action (formerly the National Federation of Interfaith Volunteer Caregivers) is the national umbrella organization for interfaith volunteer caregiving programs; IVC is a member of this network. It is a direct peer operating the same volunteer-based, non-medical companion/support model.
• Little Brothers — Friends of the Elderly: Nonprofit providing non-medical companionship, transportation, and social support to isolated elders through volunteers. Directly comparable in non-clinical, volunteer-delivered elder-care services.
• Shepherd's Centers of America: Interfaith, community-based network of volunteer-driven programs serving older adults with transportation, friendly visits, and support services — closely aligned with IVC's volunteer-driven care model.
• Meals on Wheels of America: National nonprofit network delivering meals and regular social-contact visits to homebound seniors via volunteers. Closely comparable to IVC in mission, volunteer-led delivery model, and elderly in-home support focus.

Broad incumbents

• Home Instead (Honor Holdings): National franchise providing paid in-home personal care and companionship for older adults. Comparable service taxonomy to IVC but commercialized at scale with paid caregivers.
• Comfort Keepers: National franchisor of paid in-home care services including companionship, transportation, and light housekeeping for seniors. Comparable service mix to IVC but operates as a paid private-pay model.
• Visiting Angels: Largest national non-medical home care franchise offering personal care, companionship, and transportation. Comparable to IVC's service categories but operates on a private-pay, paid-caregiver model at far greater scale.
• National PACE Association: National association representing Programs of All-Inclusive Care for the Elderly (PACE), which deliver coordinated medical and social services to nursing-home-eligible seniors to keep them living in the community — adjacent to IVC's mission of community-based elder support.

Others

• AARP Foundation: National nonprofit that funds community programs serving low-income older adults (including a 2025 grant to IVC). Relevant as a funder/ecosystem partner rather than direct service competitor.

Regional players

• Eldercare Locator / Area Agency on Aging 1-B: The regional Area Agency on Aging that funds and refers clients to IVC. Comparable as a Southeast Michigan aging-services coordinator and funder operating in IVC's exact service geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/InterfaithVols1
• Facebookfacebook.com/InterfaithVolunteerCaregiversProgram
• LinkedInlinkedin.com/company/interfaith-volunteer-caregivers-ivc
• Instagraminstagram.com/interfaithvolunteercaregivers1

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Interfaith Volunteer Caregivers (ivc)