Larimer Emergency Telephone Authority

What Larimer Emergency Telephone Authority does

Larimer Emergency Telephone Authority (LETA, LETA911) is a Colorado government special district authority established under C.R.S. § 29-11-102 on November 14, 1990, serving as the exclusive governing authority for 9-1-1 services in Larimer and Jackson Counties. The organization funds, equips, and provides quality assurance oversight across six Public Safety Answering Points (PSAPs) operated by partner government entities including the Larimer County Sheriff's Office, Fort Collins Police Services, Loveland Communications Center, Estes Park Communication Center, Colorado State University Police Department, and Jackson County Sheriff's Office. LETA coordinates 31 government entities, one state university, and one national park, and employs a small core administrative staff while providing QA oversight to 100+ 9-1-1 personnel across the region.

LETA's technology stack centers on a Next Generation 9-1-1 (NG911) system with a dedicated 911 network, GIS-based call routing, Text-to-9-1-1 (live since 2014), Emergency Medical Dispatch (EMD) certified by the International Academies of Emergency Dispatch, rural emergency call boxes with satellite/landline/cellular connectivity, and NOCOAlert (NOCOalert) with real-time video and photo intake via the Prepared platform partnered in 2022. Accessibility features include ReachWell-powered language translation in 100+ languages and DeafLink for ASL translation, making LETA the first agency in the nation for comprehensive language translation in emergency alerts. The organization operates a backup Emergency Communications Center and a Regional Real Time Information Center (RTIC) from its headquarters at 4867 Venture Dr in Johnstown, Colorado.

LETA is funded exclusively through a statutorily-authorized 9-1-1 surcharge on telephone lines (wireline, wireless, VoIP, and prepaid wireless at point of sale), currently $2.12 per line per month (up from $0.45 in 2018 and $0.70 in 2019). The surcharge funds operations, equipment, NG911 transition, and programs. LETA has no outside investors, no venture capital, and no equity ownership structure; it is governed by an 8-member Board of Directors representing constituent government entities. Revenue is not publicly disclosed. The organization has expanded its infrastructure footprint through the 2025 acquisition of a Regional Public Safety Complex and has actively pursued regulatory remedies (e.g., a 2025 PUC ruling against CenturyLink requiring network diversity).

Name

Larimer Emergency Telephone Authority

Legal name

Larimer Emergency Telephone Authority

Website

https://leta911.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Larimer Emergency Telephone Authority (LETA) is the statutorily designated governing authority for 9-1-1 services in Larimer and Jackson Counties, Colorado, funding and overseeing six PSAPs across 31 government entities through a per-phone-line surcharge and operating NG911, Text-to-9-1-1, and accessibility-forward emergency alert systems.

Ownership category

akta.pro rank

Product category

Emergency Communications Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Emergency 911 services
• Public safety communications
• Emergency notification systems
• Next generation 911
• Emergency medical dispatch

Headquarters

HQ city

Johnstown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. 9-1-1 Surcharge: Monthly surcharge on all telephone lines (wireline, wireless, VoIP) in Larimer County. Current surcharge is $2.12 per line per month. Prepaid wireless cards/devices also remit surcharge at point of sale. Revenue funds 9-1-1 operations, equipment, NG911 transition, and programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Larimer Emergency Telephone Authority (LETA) is the statutory Governing Authority for 9-1-1 services in Larimer and Jackson Counties, Colorado. It operates a Next Generation 9-1-1 network with six Public Safety Answering Points (PSAPs), delivers emergency call handling, text-to-9-1-1, NOCOAlert county-wide mass notifications, NOCO Link real-time video/photo streaming, and Emergency Medical Dispatch (EMD). Services are funded through a $2.12 per-line monthly surcharge on wireline, wireless, and VoIP lines.

Differentiator

Problem solved

Functional benefit

Brands

• NOCOalert: County-wide emergency alert system rebranded from the original LETA alerts system. Provides vital life-saving information to the public quickly and efficiently through texts, voice calls, and emails.
• NOCO Link

Products and services

• Enhanced 9-1-1 System (E911) 9-1-1 voice emergency call handling service with automatic phone number and approximate location identification, delivered through six PSAPs serving Larimer and Jackson Counties and the Town of Windsor. Targeted at residents and visitors who need access to police, fire, and EMS response.
• Text to 9-1-1 Text-to-9-1-1 service allowing citizens to send text messages to local 9-1-1 call centers during an emergency, with the ability to receive photos and videos (prerecorded or live) via link. Supported by all five PSAPs in Larimer County and accessible to deaf, hard-of-hearing, and speech-impaired individuals.
• NOCOAlert Emergency Notification System County-wide emergency alert system (rebranded from LETA Alerts) that delivers alerts via landlines (automatic), mobile phones (text/call), email, and fax (opt-in). Includes 100+ language translation via ReachWell and ASL translation via DeafLink. Available to all residents and visitors in Larimer County, Jackson County, Town of Windsor, and Windsor Fire Protection District.
• NOCO Link Real-time data platform that allows 9-1-1 dispatchers to receive live video, photos, and location information from 9-1-1 callers via text link, and to share that data with responding emergency services personnel. Participation is voluntary and secure. Targeted at 9-1-1 callers and first responders in Larimer and Jackson Counties.
• Emergency Medical Dispatch (EMD) Certified Emergency Medical Dispatch service delivered by all five PSAPs in Larimer County, providing callers with medical instructions (including CPR instructions) prior to EMS arrival. Dispatchers are certified through the International Academies of Emergency Dispatch. Targeted at residents and visitors experiencing medical emergencies.
• Emergency Call Boxes Emergency call boxes located in rural and rough terrain areas where 9-1-1 communications can be difficult, using satellite, landline, or cellular signal to connect to the local emergency call center. Targeted at residents, hikers, and visitors in remote areas of Larimer and Jackson Counties.
• Backup Emergency Communications Center Active backup 9-1-1 communications center located at LETA's facility at 4867 Venture Dr, Johnstown, Colorado, providing full technology capabilities and continuity for all five Larimer County PSAPs. Targeted at the PSAPs and government emergency response agencies across Larimer County.
• ReachWell Language Translation Service Language translation service integrated with NOCOAlert that pushes emergency alerts in English to the ReachWell app, which translates alerts to the user's preferred language in over 100 languages. Targeted at non-English-speaking residents and visitors in Larimer and Jackson Counties.
• ASL Translation Service American Sign Language translation service for all emergency alerts, integrated with NOCOAlert via DeafLink. All emergency alerts include a link to an ASL translator who translates alerts to ASL. Targeted at deaf and hard-of-hearing residents and visitors in Larimer and Jackson Counties.

Quantifiable outcome

• Three PSAPs achieved ACE (Accredited Center of Excellence) status through International Academies of Emergency Dispatch
• +3 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• DeafLinkcoreTechnology or Integration · 1 January 2023LETA partnered with DeafLink to provide emergency alerts in American Sign Language (ASL). All emergency alerts include a link to ASL translator who translates alerts. LETA was first in State and second in Nation to offer this level of accessibility.
• ReachWellcoreTechnology or Integration · 1 January 2022LETA partnered with ReachWell in 2022 to support language translation for all Emergency Alerts. The app translates emergency alerts from English to over 100 languages, making LETA the first agency in the Nation to provide comprehensive language translation for emergency alerts.
• PreparedcoreTechnology or IntegrationLETA went live with Prepared in 2022, allowing 9-1-1 personnel to receive live video and photos from 9-1-1 callers. The system also allows real-time sharing of received data to first responders.
• EverbridgecoreTechnology or IntegrationLETA uses Everbridge for emergency notification services. Citizens can sign up for emergency alerts at member.everbridge.net. The platform supports alerts via landlines, mobile phones, email, and fax.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Emerging players

• RapidSOS: Provides a 911 data platform that transmits device-based location, health, and sensor data directly to PSAPs. Comparable to LETA's NG911 and NOCO Link capabilities, focused on enriching emergency call data.
• Carbyne: Cloud-native 911 platform delivering video, text, and location data from caller devices to PSAPs. Directly comparable to LETA's modernized 911 stack including Text-to-9-1-1 and NOCO Link.

Direct peers

• Everbridge: Provides the mass-notification platform powering LETA's NOCOAlert system. Operates in the same emergency notification and public-alert category, serving government agencies and citizens with multi-channel alert delivery.
• Prepared: LETA's vendor partner for live video, photo, and location sharing from 911 callers to dispatchers and first responders. Operates in the same NG911 data-rich call-handling category as LETA's NOCO Link service.

Broad incumbents

• Motorola Solutions: Major incumbent vendor of CommandCentral CAD and dispatch console software used by most U.S. PSAPs. Broadly comparable as the dominant supplier of the call-handling and dispatch infrastructure underlying LETA's PSAP network.
• Intrado: Long-established provider of 911 network infrastructure, database services (ALI/MSAG), and selective routing used by U.S. emergency communications authorities. Comparable to LETA in operating the connective tissue between carriers and PSAPs.

Regional players

• Denver 911 (Denver Department of Public Safety Communications): Handles 911 and emergency communications for the City and County of Denver, Colorado. Same statutory framework and surcharge-funded model, but at significantly larger scale than LETA.
• Boulder County 911 (Boulder County Sheriff's Office Communications): Provides 911 call-taking and dispatch services for Boulder County under Colorado's emergency telephone authority framework. Comparable in size, regulatory environment, and mix of urban and mountain terrain to LETA.
• Weld County Regional Communications Center: Operates the 911 dispatch and emergency communications function for Weld County, Colorado, immediately east of LETA's territory. It runs the same statutory model under Colorado law and serves a comparable rural-suburban mix, making it the most direct geographic peer.
• Adams County Communications Center: Adams County, Colorado 911 authority operating PSAPs under the same Colorado statute governing LETA. Comparable suburban Front Range peer delivering E9-1-1, dispatch, and emergency notification services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/leta911
• LinkedInlinkedin.com/company/larimer-emergency-telephone-authority

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Larimer Emergency Telephone Authority