NORTHLAND FAMILY HELP CENTER

What NORTHLAND FAMILY HELP CENTER does

Northland Family Help Center (NFHC) is a 501(c)(3) non-profit organization headquartered in Flagstaff, Arizona, founded in 1978. The organization provides integrated services for individuals and families affected by interpersonal violence, including a 24-bed Domestic Violence and Sexual Assault Shelter, a 15-bed Youth Shelter (combined 40-bed capacity in the H.A.L.O. House facility), trauma-informed counseling services available for up to three years, free legal advocacy, community education programs, and the Peaks Transitional Living Program for youth ages 16-21. NFHC also houses the Flagstaff Initiative Against Trafficking (FIAT), a regional coalition addressing human trafficking and exploitation across Northern Arizona.

The organization's underlying service methodology is built on an organization-wide Trauma-Informed Care framework integrated across all programs, with evidence-based curricula including the Safe Dates dating abuse prevention program and teen Mental Health First Aid (tMHFA) for grades 9-12. Service delivery is conducted through 24-hour crisis hotlines, walk-in shelter access, scheduled counseling appointments (including telehealth), community-based legal advocacy, and school-based educational outreach. All services are provided free of charge to eligible individuals.

NFHC's revenue model is diversified across individual donations eligible for the Arizona Charitable Tax Credit, federal and state government grants (Arizona Department of Economic Security, Arizona Department of Health Services, Navajo Nation Division of Social Services, federal Runaway and Homeless Youth Program), foundation and corporate grants (OneAZ Community Foundation, Arizona Community Foundation of Flagstaff, APS, UniSource Energy Services, United Way of Northern Arizona), and targeted corporate giving. The organization is governed by a nine-member community Board of Directors and operates with 11-50 employees across its Flagstaff-based operations. NFHC is the only domestic violence/sexual assault/trafficking shelter and the only gender-inclusive youth shelter serving the Flagstaff and Northern Arizona region.

Name

NORTHLAND FAMILY HELP CENTER

Legal name

Northland Family Help Center

Website

https://northlandfamily.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Northland Family Help Center is a 501(c)(3) non-profit in Flagstaff, Arizona providing shelter, trauma-informed counseling, legal advocacy, and education for domestic violence, sexual assault, trafficking, and homeless youth survivors across Northern Arizona.

Ownership category

akta.pro rank

Product category

Crisis and Social Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Domestic violence services
• Trauma-informed counseling
• Emergency shelter services
• Youth crisis intervention
• Human trafficking prevention

Headquarters

HQ city

Flagstaff

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Charitable Contributions: Tax-deductible donations from individuals, businesses, and community members. NFHC is a 501(c)(3) non-profit organization eligible for Arizona Charitable Tax Credit (up to $400 for individuals, $800 for married filing jointly).
2. Government Grants and Funding: Federal and state government grants including Arizona Department of Economic Security, Arizona Department of Health Services, Governor's Office of Youth Faith and Family, Navajo Nation Division of Social Services, and federal Runaway and Homeless Youth Program grants.
3. Corporate and Foundation Grants: Funding from foundations including Arizona Community Foundation of Flagstaff, Masonic Charities of Arizona, and corporate giving programs from APS and UniSource Energy Services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Northland Family Help Center is a 501(c)(3) non-profit that operates emergency shelters and delivers free trauma-informed care for individuals and families affected by interpersonal violence in Northern Arizona. Its integrated service portfolio includes a 24-bed Domestic Violence and Sexual Assault Shelter, a 15-bed gender-inclusive Youth Shelter for unaccompanied children and youth (birth-17), the Peaks Transitional Living Program for youth ages 18-21, professional counseling services, community-based legal advocacy, the Flagstaff Initiative Against Trafficking (FIAT) coalition, and community education/prevention programs such as Safe Dates and teen Mental Health First Aid.

Product overview

Northland Family Help Center offers a suite of integrated social services for individuals and families affected by domestic violence, sexual assault, and human trafficking. The organization operates multiple shelter facilities (24-bed DV/Sexual Assault Shelter, 15-bed Youth Shelter) alongside supportive programs including trauma-informed counseling, legal advocacy, community education, and transitional living services. Key programs include the Flagstaff Initiative Against Trafficking (FIAT) coalition and the Peaks Transitional Living Program for homeless youth. The organization serves the Northern Arizona community through a comprehensive, trauma-informed care approach.

Differentiator

Problem solved

Functional benefit

Brands

• Flagstaff Initiative Against Trafficking (FIAT): A regional coalition working to prevent and respond to exploitation in Northern Arizona, providing survivor-centered response, training, and data collection on human trafficking.
• Peaks Transitional Living Program

Products and services

• Dual Domestic Violence and Sexual Assault Shelter A 24-bed emergency shelter operating 24/7/365 for victims and survivors of domestic violence, sexual assault, and human trafficking, providing advocacy, safety planning, case management, trauma therapy, educational groups, clothing/food/toiletries, and a 24-hour crisis line.
• Youth Shelter Flagstaff's only gender-inclusive shelter for unaccompanied children and youth with 15 beds for ages birth-17, providing advocacy, crisis counseling, trauma therapy, life-skills groups, clothing, toiletries, food, transportation, school supplies, and case management.
• Counseling Services Professional trauma-informed counseling for adults, teens, and children who have experienced traumatic experiences including crime, domestic violence, or sexual assault, available at no cost for up to three years with session frequency decreasing annually. Delivered Monday-Friday 9AM-5PM by appointment, including telehealth.

Quantifiable outcome

• 40 beds across two shelters providing 24/7 emergency housing
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered supporting, flagship and core.

• Women Empowering Northern Arizona (WENA)supportingGTM or Marketing PartnerWENA selected NFHC as a recipient of donations to support the Domestic Violence Shelter's 24-bed emergency shelter for victims and survivors of domestic violence, sexual assault and human trafficking.
• Arizona Coalition to End Sexual and Domestic Violence (ACESDV)flagshipStrategic or Co-development PartnerACESDV is the state leader on interpersonal violence and NFHC is a member organization. ACESDV provides comprehensive resources for abuse survivors and coordinates statewide response to domestic and sexual violence.
• Coconino Coalition for Children & YouthcoreStrategic or Co-development PartnerAnnual partner for youth shelter gift card drives and homeless youth support programs. Collects donations benefiting NFHC's Youth Shelter and local school district McKinney-Vento programs.
• Flagstaff Initiative Against Trafficking (FIAT) PartnersflagshipStrategic or Co-development PartnerFIAT is a regional coalition administered by NFHC with multiple partner organizations including ACESDV, County Attorney, Cultivate Counseling, Jojo's Place, Navajo County Attorney, FPD, County Sheriff, TASH, FSS, Catholic Charities, Sharon Manor/Housing Solutions, AJR, and CCJC working to prevent and respond to exploitation in Northern Arizona.
• Hullabaloo FestivalsupportingGTM or Marketing PartnerNFHC was a recipient organization at the Hullabaloo Festival, recruiting volunteers for event setup, festival operations, and cleanup. Volunteers received free entry, t-shirts, pizza, and drink coupons.
• Shoes & SuchsupportingGTM or Marketing PartnerLocal business hosting annual Giving Tree for NFHC clients during holiday seasons, allowing community members to purchase gifts for families in need.
• Toy for TotssupportingGTM or Marketing PartnerAnnual partner providing toys for NFHC clients during holiday seasons.

Scale indicators4 records

Recent moves3 records

Broad incumbents

• Catholic Charities USA: National nonprofit network providing shelter, family support, and anti-trafficking services; NFHC partners with Catholic Charities locally on FIAT, and the operating model around shelter + case management is highly comparable.
• YWCA USA: National umbrella that operates DV shelters, sexual assault services, and women's empowerment programming; comparable in service mix (shelter + advocacy + education) but at much larger scale and broader scope than NFHC.

Direct peers

• RAINN (Rape, Abuse & Incest National Network): National anti-sexual-violence organization operating the National Sexual Assault Hotline and survivor support services; comparable mission around sexual violence response and counseling.
• Safe Horizon: Largest DV/SA services provider in the U.S., operating shelters, counseling, and legal advocacy; closely mirrors NFHC's integrated service stack and trauma-informed approach, though at urban/NYC scale.
• National Domestic Violence Hotline: 24/7 crisis intervention and referral resource for DV victims; NFHC operates a comparable 24/7 local crisis line as a key access point, making this a direct functional peer.
• Arizona Coalition to End Sexual and Domestic Violence (ACESDV): Statewide coalition in which NFHC is a member organization; ACESDV coordinates DV/SA response across Arizona, making it the most directly comparable peer in mission, geography, and funder relationships.

Regional players

• A New Leaf: Arizona-based nonprofit providing shelter, housing, and supportive services for victims of DV, trafficking, and homelessness; the closest geographic peer to NFHC in scale and service mix.
• UMOM New Day Centers: Arizona-based nonprofit focused on homeless families, youth, and DV survivors with shelter and supportive housing; overlaps with NFHC's youth shelter and Peaks Transitional Living Program.
• Maggie's Place: Arizona nonprofit providing shelter and supportive services for pregnant women and families experiencing homelessness; comparable Arizona-based shelter and family support model.

Emerging players

• Polaris Project: National anti-human-trafficking organization operating the National Human Trafficking Hotline; directly comparable to NFHC's FIAT coalition work on trafficking survivor response and prevention.

Market position

Strengths5 records

Weaknesses5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/northlandfamily
• LinkedInlinkedin.com/company/northland-family-help-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NORTHLAND FAMILY HELP CENTER