Health Care Connect

What Health Care Connect does

Health Care Connect, LLC is a privately held, founder-owned patient advocacy and geriatric care management firm founded in 2010 by Jacqueline O'Doherty and headquartered in Califon, New Jersey. The company provides Certified Patient Advocate services to individuals and families navigating the healthcare system, with two core offerings: Patient Advocacy Services (specialist referrals, multi-provider care coordination, treatment option clarification, discharge planning, and rehabilitation/long-term care navigation) and Geriatric Care Management (needs assessment, personalized care plans, medication review, facility transition support, in-home agency oversight, and ongoing family communication). The founder is Board-Certified Patient Advocate (BCPA) credentialed and a graduate of the Alfus Patient Advocacy Program at the University of Miami, with 18 years of prior medical device industry experience across major hospital departments.

The firm operates on a professional services revenue model with quote-based, per-engagement pricing that is not publicly disclosed; there are no SaaS subscriptions, no enterprise contracts, and no disclosed client count. GTM is sales-led (phone and email inquiries) and event-driven (remote video/phone consultations), relying on reputation, earned media, and community referrals rather than paid advertising. Service delivery is in-person within the tri-state area (NJ, NY, CT) plus eastern Pennsylvania, and remote nationwide via video chat and conference calling. The company has 1-10 employees, no proprietary technology platform, no app or API, and no disclosed AI/ML capabilities.

Strategic positioning rests on the founder's credentials, 14-year operating history, documented relationships with major tri-state medical institutions (Mount Sinai, NYU, NY-Presbyterian, Memorial Sloan Kettering, Yale, RWJBH, JFK Medical Center), and earned media coverage in regional and national outlets. The firm is a member of the Aging Life Care Association, and the founder is a former Board of Directors member of the International Coalition of Professional Patient Advocates. Ownership is entirely founder-side with no institutional investors, no parent company, and no disclosed equity partners.

Name

Health Care Connect

Legal name

Health Care Connect, LLC

Website

https://myhealthcareconnect.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Health Care Connect is a New Jersey-based, founder-owned firm founded in 2010 that provides BCPA-credentialed patient advocacy and geriatric care management services to individuals and families across the tri-state area and nationwide via remote video consultations.

Ownership category

akta.pro rank

Product category

Patient Advocacy & Geriatric Care Management Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Care Coordination & Navigation (Multi-Provider) (HLADALAB)

akta.pro secondary industries

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Patient advocacy services
• Geriatric care management
• Healthcare navigation
• Care coordination services
• Aging life care

Headquarters

HQ city

Califon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Patient Advocacy Services: Professional consulting services provided by Certified Patient Advocates to help clients navigate the healthcare system, coordinate care among multiple providers, find specialists, and understand treatment options.
2. Geriatric Care Management Services: Ongoing care management for aging individuals including assessments, care plan development, coordination with healthcare providers, facility placement assistance, and family communication.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Health Care Connect provides professional patient advocacy and geriatric care management services delivered by Certified Patient Advocates. The company helps individuals and families navigate the healthcare system by locating specialists, coordinating care among multiple doctors, clarifying diagnoses and treatment options, managing discharge planning, and supporting facility placement. Services also include ongoing geriatric assessments, personalized care plans, medication review, and remote advocacy via video conferencing for long-distance caregivers.

Product overview

Health Care Connect is a human-delivered healthcare advocacy and geriatric care management service company, not a technology product company. It offers two primary service offerings: Patient Advocacy Services and Geriatric Care Management. These services are provided by certified patient advocates who assist clients in navigating the healthcare system, coordinating care, and managing healthcare needs. The company operates from New Jersey and serves clients in the tri-state area (NJ, NY, CT) and eastern Pennsylvania, with remote capabilities via video and conference calling.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Advocacy Services Human-delivered patient advocacy services for individuals and families navigating the healthcare system. Includes educating newly diagnosed individuals, coordinating care among multiple doctors and specialists, accompanying clients to doctor visits to ask pertinent questions, helping families understand acute and subacute rehabilitation, skilled nursing facilities, homecare and long-term care options. Targets individuals, families, and caregivers needing an objective advocate independent of hospitals and insurance companies.
• Geriatric Care Management Comprehensive geriatric care management including personalized care plans, regular visits and oversight, medication review and medical history updates, referrals to trusted local resources, screening and monitoring of in-home health agencies, regular family updates, and serving as "feet on the ground" for long-distance family members. Targets families with aging loved ones needing ongoing care management and facility placement support.

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Patient Advocate Foundation: Patient Advocate Foundation is a national nonprofit providing case management and care coordination to patients facing serious illness. Comparable in mission (patient advocacy, care coordination, navigation of the healthcare system) though structured as a nonprofit rather than fee-for-service.
• PinnacleCare: PinnacleCare is a private health advisory and patient advocacy firm that helps members navigate complex medical decisions, find specialists, and coordinate care. Directly comparable to Health Care Connect's patient advocacy and care navigation offerings, with a similar professional-services model.
• Care Advisors: Care Advisors provides elder care advisory and geriatric care management services to families navigating senior care decisions. Directly comparable to Health Care Connect's geriatric care management and facility placement offerings.

Emerging players

• Solace: Solace is an emerging marketplace connecting patients with independent healthcare advocates and patient advocates. Comparable as a patient advocacy service provider, though Solace operates via a platform/marketplace model rather than direct professional delivery.
• HealthChampion: HealthChampion is a digital care advocacy and care management platform that helps members coordinate care across providers. Comparable care navigation and advocacy function, though it leverages technology rather than purely human-delivered services.

Broad incumbents

• Aging Life Care Association: ALCA is the national professional association for aging life care / geriatric care managers. Health Care Connect is a member; comparable as the umbrella ecosystem and standards body governing geriatric care management practice.
• Honor Technology: Honor is a large home care and care management platform serving aging adults with caregiver matching and care coordination. Comparable in elder care coordination and family caregiver support, but operates at significantly greater scale and venture-backed.
• CareLinx: CareLinx is a national online platform connecting families with professional in-home caregivers and offers care coordination support. Comparable as a care management and senior care service provider, though operating at larger scale and via a tech-enabled marketplace.

Others

• Wellspouse Association: Wellspouse is a nonprofit support organization for spousal caregivers. Listed on Health Care Connect's resources page; comparable as part of the broader caregiver support ecosystem the company serves and refers into.
• AARP Caregiving Resource Center: AARP provides caregiver resources, advocacy tools, and care navigation information at national scale. Comparable as an adjacent ecosystem player in caregiver support and elder care information services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/PatientAdvo
• Facebookfacebook.com/pg/PatientAdvocatesandGeriatricCareManagers
• LinkedInlinkedin.com/company/health-care-connect-llc
• Pinterestpinterest.es/jackieodoherty

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Care Connect