What Healthport, Inc. does

HealthPort, Inc. is a private non-profit healthcare organization headquartered in Salisbury, Maryland, founded in 1979 (originally as Lower Shore Clinic, rebranded to HealthPort in 2024) that delivers integrated behavioral health, addictions treatment, psychiatric rehabilitation, and primary care to adults with severe mental illness and co-occurring disorders on the Maryland Eastern Shore. The organization operates across four counties—Wicomico, Worcester, Somerset, and Dorchester—through nine physical locations and mobile Assertive Community Treatment (ACT) teams, serving over 2,000-2,500 individuals annually. Service lines span outpatient mental health (counseling, EMDR, neurofeedback), Medication Assisted Treatment and addictions recovery, psychiatric rehabilitation day programs, residential and supported housing, employment support, 24/7 residential crisis services (The Retreat), Food is Medicine programming, Spravato (esketamine) for treatment-resistant depression, telehealth, and SOAR disability benefits access (for which HealthPort is the Maryland BHA-designated geographic lead).

The underlying operating platform combines conventional clinical delivery with a partner-enabled technology layer: Medherent (via Altruix Pharmacy) provides automated medication-adherence dispensing in supervised housing; the Credible (Qualifacts) EHR supports clinical documentation; telehealth extends reach; and partnerships with Johns Hopkins Alacrity Center, University of Maryland Schools, and Compass Pathways (for potential COMP360 psilocybin treatment) provide research and innovation exposure. CARF 3-Year Accreditation was awarded in 2024 across nine program areas including Community Integration, Crisis Stabilization, Outpatient Treatment: Integrated Mental Health/Substance Use, Assertive Community Treatment, and Community Employment Services.

HealthPort's revenue model is multi-stream and characteristic of a community mental health non-profit: insurance reimbursement across Medicare, Medicaid, and commercial payers (Aetna, Carefirst, United Healthcare, Maryland Physicians Care, Priority Partners, Wellpoint, University of Maryland Health Partners), a sliding-fee scale tied to family size and income, government grants and contracts (notably SOAR funding from Maryland Behavioral Health Administration), and tax-deductible donations. The organization has expanded its leadership (CEO Dimitrios Cavathas, CHRO Pam Karpin, CFO Joyce Schuldt), secured state approval for a new facility at 523 East Main Street, Salisbury (2025), and is approved as a National Health Service Corps site to support clinician recruitment.

Name

Healthport, Inc.

Legal name

HealthPort, Inc.

Website

https://healthport.org

Company type

Private

Founded year

1979

Operating status

Operating

Short description

HealthPort, Inc. is a Maryland Eastern Shore non-profit (founded 1979) delivering integrated behavioral health, addictions treatment, psychiatric rehabilitation, and primary care to over 2,500 adults with severe mental illness across four counties via nine locations and mobile ACT teams.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Psychiatric rehabilitation services
• Community primary care

Headquarters

HQ city

Salisbury

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement: HealthPort accepts Medicare, Medicaid, and commercial insurance plans including Aetna, Carefirst, United Healthcare, Aetna Better Health, Maryland Physicians Care, Priority Partners, Wellpoint, and others. Services are billed through standard healthcare reimbursement channels.
2. Sliding Fee Scale Program: Ability-to-pay schedule based on family size and income level. No one is denied access to care due to inability to pay. Proof of income required.
3. Government Grants and Contracts: As the geographic lead designated by Maryland Behavioral Health Administration for SOAR program, HealthPort receives government funding to support disability income benefit programs for eligible adults experiencing homelessness with serious mental illness.
4. Donations: Tax-deductible donations accepted through PayPal to support the organization's mission of providing care to adults with severe mental illness on the Maryland Eastern Shore.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

HealthPort delivers integrated behavioral health and primary care services to adults with severe mental illness, co-occurring substance use disorders, and chronic medical needs on the Maryland Eastern Shore. Its core services include outpatient mental health counseling and medication management, addictions treatment using Medication Assisted Treatment, psychiatric rehabilitation day programs, residential supported housing, employment support, mobile Assertive Community Treatment (ACT) outreach, 24/7 residential crisis stabilization (The Retreat), Spravato treatment for treatment-resistant depression, and primary medical care. Complementary programs include SOAR disability benefits assistance and the Food is Medicine nutrition program.

Product overview

HealthPort, Inc. is a healthcare services organization (formerly Lower Shore Clinic, established 1979) providing comprehensive behavioral health and primary care services on the Maryland Eastern Shore. The organization operates as a single integrated delivery system rather than a platform-plus-modules architecture. Core services include Primary Care Services, Outpatient Mental Health Services, Addictions Treatment, Psychiatric Rehabilitation Services, Residential Rehabilitation and Supported Housing, Employment Support, Assertive Community Treatment (ACT), The Retreat crisis services, Food is Medicine Program, Spravato Treatment, Telehealth Options, Senior Citizen Services, Young Adult Services, and SOAR benefits assistance. Services are delivered across multiple counties (Wicomico, Worcester, Somerset, Dorchester) through various programs including day programs, residential facilities, outpatient clinics, and community-based outreach. HealthPort also partners with Altruix Pharmacy using Medherent medication monitoring technology to support client medication adherence.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Medical services including physicals, health promotion, diagnosis and treatment of acute and chronic illness, and patient education, provided four days a week at multiple HealthPort locations. Designed for adults with severe mental illness and co-occurring medical conditions on the Maryland Eastern Shore.
• Outpatient Mental Health Services Individual counseling, group therapy, medication management, family counseling, co-occurring disorder treatment, case management, and evidence-based therapies including neurofeedback, EMDR, biofeedback, and clinical hypnosis for adults with mental illness.
• Addictions Treatment Evidence-based interventions for co-occurring disorders, substance use, mental illness, and gambling addictions using Medication Assisted Treatment (MAT), positive psychotherapy, and neurofeedback training for adults on the Maryland Eastern Shore.
• Psychiatric Rehabilitation Services Day program services (seven days a week) and community outreach services covering daily living skills, mental health education, money management, employment and housing assistance for adults with severe mental illness.
• Residential Rehabilitation and Supported Housing Safe and affordable housing for adults with severe mental illness, including supervised, unsupervised, and supportive housing options with varying levels of staff support across the Maryland Eastern Shore.
• Employment Support Vocational rehabilitation services helping adults with mental illness to develop, attain, and maintain competitive employment in the community, partnering with Division of Rehabilitation Services and Maryland Employment Network.
• Assertive Community Treatment (ACT) Mobile psychiatric, employment, rehabilitation, nursing, peer support, housing, and substance use services delivered through Assertive Community Treatment teams providing outreach at the client's home, work, or any appropriate community location.
• The Retreat - Residential Crisis Services Short-term residential crisis services available 24 hours a day, 365 days a year, providing a voluntary alternative to hospitalization for adults experiencing psychiatric crisis.
• Food is Medicine Program Program providing whole food meals, fresh produce access, nutritional education, and cooking skills training while eliminating food waste in the community on the Maryland Eastern Shore.
• Spravato Treatment Esketamine treatment for treatment-resistant depression offered as part of HealthPort's integrated continuum of care with therapeutic interventions.
• Telehealth Options Phone and video call services providing convenient remote access to HealthPort's outpatient mental health, addictions, and primary care services for clients and members across the Maryland Eastern Shore.
• Senior Citizen Services Mental health rehabilitation services for adults over age 55 focused on self-sufficiency, interdependence, and maintaining physical and mental health on the Maryland Eastern Shore.
• Young Adult Services Skills training and support services for young adults ages 18-29 with mental illness to acquire life skills and integrate into the community on the Maryland Eastern Shore.
• SOAR (SSI/SSDI Benefits) Program SSI/SSDI Outreach, Access, and Recovery (SOAR) program increasing access to Social Security disability benefits for adults experiencing homelessness with serious mental illness or co-occurring disorders on the Maryland Eastern Shore.

Quantifiable outcome

• CARF 3-Year Accreditation awarded in 2024 for 9 program areas including Community Integration, Crisis Stabilization, Outpatient Treatment, and Assertive Community Treatment
• +2 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

34 partnerships are on record, tiered strategic, core and minor.

• Compass PathwaysstrategicStrategic or Co-development Partner · 12 May 2025Strategic collaboration to inform the potential delivery of COMP360 Synthesized Psilocybin Treatment in underserved communities. HealthPort is working with Compass Pathways to explore bringing psychedelic-assisted therapy to the Maryland Eastern Shore.
• Altruix PharmacycoreTechnology or IntegrationOnsite pharmacy partner providing Medherent machines for remote medication monitoring to help clients adhere to medication schedules, promote independence, and reduce medication errors.
• MedherentcoreTechnology or IntegrationRemote medication monitoring technology partner providing automated dispensing units that help clients manage medication adherence with real-time monitoring and support.
• Maryland Department of Behavioral Health AdministrationcoreStrategic or Co-development PartnerState government agency overseeing behavioral health services. HealthPort is the geographic lead designated by Maryland BHA for the SOAR (SSI/SSDI Outreach, Access, and Recovery) program.
• Maryland Community Health Resources CommissionstrategicStrategic or Co-development PartnerState commission providing funding and support for community health resources in Maryland.
• Community Behavioral Health Association of MarylandstrategicStrategic or Co-development PartnerState association representing community behavioral health organizations in Maryland, providing advocacy and support.
• National Health Service Corps (NHSC)/HRSAcoreStrategic or Co-development PartnerHealthPort is an approved NHSC site, allowing the organization to participate in the Loan Repayment Program that helps clinicians have their student loans repaid in exchange for providing healthcare in underserved areas.
• Johns Hopkins Alacrity Center for Health and Longevity in Mental IllnessstrategicStrategic or Co-development PartnerResearch partnership with Johns Hopkins University for health and longevity research specific to individuals with mental illness.
• University of Maryland School of Social WorkstrategicStrategic or Co-development PartnerAcademic partnership for social work education, training, and internship placement programs.
• University of Maryland Evidence Based Practice CenterstrategicStrategic or Co-development PartnerPartnership for evidence-based practice implementation and research.
• University of Maryland Shore HealthstrategicChannel Partner/ Reseller/ DistributorRegional health system partnership for referral coordination and care continuum.
• Tidal HealthstrategicChannel Partner/ Reseller/ DistributorRegional healthcare provider partnership for referral and care coordination.
• Salisbury UniversitystrategicStrategic or Co-development PartnerLocal university partnership for education, training, and community engagement.
• University of Maryland Eastern ShorestrategicStrategic or Co-development PartnerHistorically Black university partnership for education and workforce development.
• MD Food BankcoreStrategic or Co-development PartnerPartnership supporting the Food is Medicine Program and addressing food insecurity among clients.
• Lower Shore Food CouncilstrategicStrategic or Co-development PartnerLocal food security coalition partnership supporting Food is Medicine initiatives.
• Farmers to Families Food BoxstrategicStrategic or Co-development PartnerUSDA program partnership providing food boxes to clients in need.
• National Council for Mental WellbeingstrategicStrategic or Co-development PartnerNational membership organization providing advocacy, resources, and best practices for mental health organizations.
• Midshore Behavioral HealthcoreStrategic or Co-development PartnerRegional behavioral health authority partnership for local mental health services coordination.
• Wicomico Health, Worcester Health, Somerset County Health DepartmentcoreStrategic or Co-development PartnerLocal county health department partnerships for public health coordination and community health services.
• Division of Rehabilitation Services and Maryland Employment NetworkcoreChannel Partner/ Reseller/ DistributorGovernment vocational rehabilitation partners assisting individuals to obtain employment and work toward economic self-sufficiency.
• Law Enforcement Officers and the JudiciarystrategicStrategic or Co-development PartnerCriminal justice system partnership ensuring mutual support and safety for clients and community.
• Credible (Qualifacts)coreTechnology or IntegrationElectronic Health Records (EHR) platform provider for clinical documentation and practice management.
• OpenMindsminorStrategic or Co-development PartnerOrganization providing market intelligence and consulting for health and human services organizations.
• SimiTreeminorStrategic or Co-development PartnerHealthcare consulting firm providing revenue cycle management and organizational services.
• Tandem PartnersminorStrategic or Co-development PartnerBusiness consulting partner for organizational development.
• Davis, Bowen, FriedelminorStrategic or Co-development PartnerProfessional services firm providing accounting and financial services.
• Deeley Insurance GroupminorChannel Partner/ Reseller/ DistributorInsurance brokerage partner for employee benefits.
• Enterprise MobilityminorStrategic or Co-development PartnerCorporate mobility partner for vehicle fleet services.
• Greater Salisbury CommitteeminorStrategic or Co-development PartnerLocal economic development organization partnership.
• Salisbury Area Chamber of CommerceminorStrategic or Co-development PartnerLocal chamber of commerce membership and partnership.
• Healthy People 2030minorStrategic or Co-development PartnerFederal health objectives initiative partnership for population health alignment.
• Modern Stone Age KitchenminorStrategic or Co-development PartnerLocal partner supporting Food is Medicine Program with food education and preparation.
• Save a Shore FarmerminorStrategic or Co-development PartnerLocal agricultural partner supporting farm-to-table food programs.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Resources for Human Development (RHD): National non-profit human services organization delivering behavioral health, intellectual disability, and supportive housing programs. Directly comparable operating model: community-based mental health, SUD recovery, supported housing, and employment services for high-acuity populations.
• Connections Community Support Programs: Non-profit providing behavioral health, addiction, housing, and case management services across Delaware and the Mid-Atlantic. Direct peer on integrated community mental health, supported housing, ACT-style mobile teams, and similar payer reliance on Medicaid.
• Choptank Community Health System: Federally Qualified Health Center serving Maryland's Eastern Shore (and surrounding counties) with integrated primary care, behavioral health, and SUD services. Most direct geographic and service-model peer to HealthPort — same rural, underserved population, same integrated primary-plus-behavioral chassis.
• Penn Foundation: Non-profit community behavioral health provider in Pennsylvania offering outpatient mental health, addictions, primary care integration, and residential services. Strong analog for HealthPort's integrated primary care + behavioral health model in a similarly sized community.
• Devereux Advanced Behavioral Health: National non-profit behavioral health organization providing residential, outpatient, vocational, and community-based services for individuals with mental health and developmental disabilities. Comparable non-profit integrated model with similar CARF-accredited program breadth.
• Merakey: Non-profit behavioral health and human services provider operating community mental health, addiction treatment, autism, and supported housing programs across multiple states. Closely mirrors HealthPort's integrated behavioral health + supported housing + vocational services structure.

Broad incumbents

• LifeStance Health: Large publicly-traded outpatient mental health platform with 6,000+ clinicians across 30 states. Comparable outpatient mental health and SUD therapy services but commercial-payor-weighted, for-profit, and operating at vastly greater scale than HealthPort.
• Sheppard Pratt: Maryland's largest private non-profit behavioral health system, operating inpatient, residential, outpatient, and crisis services statewide. Larger incumbent with overlapping behavioral health and crisis stabilization services but broader geographic reach and hospital-level capabilities HealthPort does not offer.
• Arbour Hospital (Universal Health Services): Behavioral health hospital and outpatient services arm of Universal Health Services operating across multiple states. Larger commercial incumbent; overlaps on outpatient mental health and crisis stabilization but operated for-profit at hospital scale.

Regional players

• TidalHealth: Regional health system anchored on the Maryland Eastern Shore (Peninsula Regional) that frequently intersects with HealthPort as a referral and care-coordination partner. Comparable regional geography and overlapping outpatient primary care presence, though hospital-anchored rather than community-MH-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/healthport

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthport, Inc.