Global24 Sp Z O O

What Global24 Sp Z O O does

Global24 Sp Z O O is a privately held Polish cross-border logistics company headquartered in Wrocław, founded in 2012 and structured as a limited partnership (sp. z o.o. sp. k.). The company operates a multi-country parcel delivery and returns management platform for ecommerce merchants selling cross-border into the EU, with active operations across Poland, Germany, the United Kingdom, France, Italy, Spain, Austria, the Netherlands, Belgium, and Ukraine. Its core offering is the Global24 System — a web-based logistics management application accessible at portal.global24.com — combined with international warehouse hubs in eight countries and a network of local last-mile carrier partnerships (DHL, DPD, Royal Mail, Hermes/Evri, Colissimo, GLS, Correos, POST NL, POST AT, Nova Poshta, FedEx). Service lines include Ship (outbound cross-border delivery), Returns (international return addresses and label generation), EU Fulfillment (warehousing and distribution), and Recycle (sustainable disposal of returned goods), plus a returns-focused sub-brand, GlobalReturns (shopreturns.com).

The platform is built around an Open API integration layer with native connectors to Shopify, Amazon, eBay, Zalando, Baselinker, IdoSell, Plentymarkets, Apilo, and xSale, enabling merchants to onboard via app install or CSV/API import. Technology is conventional: web portal plus Android/iOS mobile apps for label generation, tracking, return notifications, and account management — with no disclosed AI/ML, proprietary routing algorithms, or predictive capabilities. The company holds ISO 14001:2015 environmental management certification and is GDPR-compliant as data controller.

Global24's revenue model is entirely transaction-based: per-shipment fees determined by destination, weight, and dimensions; return processing fees; optional shipping insurance; and oversize/non-standard parcel surcharges. Pricing is quote-based with no contracts, no subscription fees, and no minimum volume requirements; the system itself is free to access. Go-to-market is hybrid — direct sales with dedicated Success Managers for mid-market and enterprise merchants (exemplified by retail customer Granitan), supplemented by self-serve onboarding through platform integrations for SMBs and individual marketplace sellers. The company has no disclosed external funding, no parent company, and no M&A activity, indicating it has been grown organically over 12+ years.

Name

Global24 Sp Z O O

Legal name

Global24 Spółka z ograniczoną odpowiedzialnością spółka komandytowa

Website

https://global24.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Global24 is a Wrocław-based cross-border logistics provider offering international shipping, returns management, and warehouse fulfillment for ecommerce merchants selling across the EU, with native integrations to Shopify, Amazon, eBay, and Zalando.

Ownership category

akta.pro rank

Product category

Cross-Border E-commerce Logistics

NAICS

Freight Transportation Arrangement (488510), Support Activities for Transportation (488)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE)

akta.pro secondary industries

Cross-Border Freight Brokerage (USMCA/EU, etc.) (TLADAMAN), Cross-Border & International Commerce Platforms (BPAMAGAI)

Keywords

• Cross-border logistics
• International ecommerce shipping
• Returns management services
• Ecommerce fulfillment platform
• Ecommerce API integrations

Headquarters

HQ city

Wroclaw

HQ country

Poland

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Shipment Fees: Transaction-based fees charged per shipment processed. Pricing varies by destination country, package dimensions, and weight. No subscription or contract fees required.
2. Return Processing Fees: Fees for handling international returns including label generation and return logistics. Can be paid by merchant (courier return) or customer (virtual return).
3. Shipping Insurance: Optional insurance coverage for parcels with additional fees per shipment according to price list.
4. Oversize/Non-standard Parcel Fees: Additional charges for oversized or non-standard shaped parcels beyond standard dimensions.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels9 records

Core offering

Global24 provides cross-border ecommerce shipping, international returns management, and EU fulfillment as a transaction-based logistics service for online merchants selling into the EU and Ukraine. The offering combines a web-based Global24 System and Open API (with native connectors to Shopify, Amazon, eBay, and Zalando) with a network of EU warehouses and local last-mile carrier partnerships, plus virtual foreign return addresses that allow merchants to handle cross-border returns without a local entity. Ancillary services include customs clearance, optional parcel insurance, bulk recycling of returned goods, and a GlobalReturns sub-brand focused on marketplace sellers needing foreign return addresses.

Product overview

Global24 Sp Z O O is a cross-border logistics provider offering a unified platform for international ecommerce shipping and returns. The core product is the Global24 System (web application at portal.global24.com), which enables order management, shipping label generation, and tracking for shipments to Germany, UK, France, Italy, Spain, Austria, Netherlands, Belgium, and Ukraine. The platform comprises three main service lines: Ship (outbound international shipping), Returns (inbound returns management with local addresses), and EU Fulfillment (warehouse and distribution services). GlobalReturns serves as a returns-focused sub-brand particularly for Amazon marketplace sellers. The company operates through partnerships with local carriers (DHL, DPD, Royal Mail, Hermes, Colissimo, GLS, Correos, POST NL, POST AT, Nova Poshta) and integrates with major ecommerce platforms including Shopify, Amazon, eBay, Baselinker, IdoSell, Plentymarkets, Apilo, and xSale via Open API.

Differentiator

Problem solved

Functional benefit

Products and services

• Global24 System Web-based application for managing international shipments and returns, providing order management, shipping label generation, tracking, and returns handling. Includes free access for users with no subscription fees or contracts required.
• GlobalReturns Returns-focused service offering dedicated international return address solutions for ecommerce merchants, particularly Amazon sellers needing foreign return addresses.
• Ship Service International shipping service enabling deliveries to Germany, UK, France, Italy, Spain, Austria, Netherlands, Belgium and Ukraine through local carrier partnerships, with 24-hour delivery to Germany and 48-hour standard delivery to other EU countries.
• Returns Service International returns management providing local return addresses in customer countries, return label generation, and quality identification services, with bulk returns consolidated and shipped back to seller warehouses within 10 days (5 days express).
• EU Fulfillment Fulfillment service for EU market operations, handling storage, picking, packing and shipping from European warehouses for cross-border ecommerce merchants.
• Recycle Sustainability-focused service for environmentally responsible disposal and recycling of returned goods that cannot be resold, supporting merchants' reverse-logistics and ESG objectives.

Quantifiable outcome

• 24-hour delivery to Germany
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature5 records

Partnerships

14 partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationNative Shopify integration allowing merchants to connect their store and manage shipments directly. Part of Shopify Partners ecosystem.
• AmazoncoreTechnology or IntegrationIntegration with Amazon marketplace providing shipping and return addresses for cross-border FBM sellers. Enables compliance with Amazon return address requirements.
• eBaycoreTechnology or IntegrationIntegration with eBay for cross-border sellers requiring local shipping and return solutions in EU markets.
• ZalandocoreTechnology or IntegrationIntegration partnership enabling sellers to operate on Zalando marketplace with appropriate logistics support.
• DHL (Germany)coreOthersPrimary carrier partner for shipments to and within Germany. One of two main carriers for German market.
• DPD (Germany)coreOthersSecondary carrier partner for shipments to and within Germany.
• Royal Mail (UK)coreOthersPrimary carrier for UK market deliveries alongside Hermes.
• Hermes (UK)coreOthersSecondary carrier for UK market deliveries alongside Royal Mail.
• Colissimo (France)coreOthersPrimary carrier for French market deliveries.
• GLS (Italy)coreOthersPrimary carrier for Italian market deliveries.
• Correos (Spain)coreOthersPrimary carrier for Spanish market deliveries.
• POST NL (Netherlands/Belgium)coreOthersPrimary carrier for Netherlands and Belgium market deliveries.
• POST AT (Austria)coreOthersPrimary carrier for Austrian market deliveries.
• Nova Poshta (Ukraine)coreOthersPrimary carrier for Ukrainian market shipments.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ShippyPro: Italian shipping and returns platform with multi-carrier label printing, tracking, and marketplace integrations aimed at European cross-border ecommerce sellers — directly comparable to Global24's mid-market ecommerce customer segment.
• Sendcloud: Netherlands-based shipping and returns platform for ecommerce merchants across Europe, offering label generation, carrier aggregation, returns portal, and marketplace integrations — the closest direct competitor to Global24 in scope and customer base.
• HubBox: UK-based returns management and reverse-logistics platform focused on ecommerce merchants' international return flows; directly comparable to Global24's Returns service and GlobalReturns sub-brand.
• Packlink PRO (Packlink eCommerce): European shipping aggregator that brokers parcel delivery across multiple carriers for SMB and mid-market ecommerce merchants; competes head-on with Global24's Ship product and shared carrier-aggregation business model.

Broad incumbents

• ShipBob: US-headquartered fulfillment and cross-border logistics provider with European warehouses; competes with Global24's EU Fulfillment product for the same cross-border ecommerce merchant need, but at much larger scale.
• EasyPost: US-origin shipping API platform offering multi-carrier rate shopping, label generation, and tracking; overlaps with Global24's Open API / integration-led approach but as part of a wider logistics API portfolio.
• ShipStation: Established multi-carrier shipping management platform with broad European coverage and deep marketplace integrations; competes with Global24 for the same merchant workflows but at much larger scale and broader portfolio.

Emerging players

• Loop Returns: Returns experience platform for DTC ecommerce brands with branded returns portals, exchanges, and incentives; overlaps with Global24's returns offering but focuses on US/English-speaking markets and brand-experience workflows.
• ReturnGO: AI-driven ecommerce returns management platform offering returns portals, exchanges, and tracking; comparable to GlobalReturns as a focused returns product but oriented to US/global DTC merchants.
• parcelLab: European post-purchase experience and returns management platform for enterprise retailers; comparable to Global24's returns and tracking stack, focused on branded post-purchase communication flows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCss9tXW9FdI2ZCboQFtblgw
• Facebookfacebook.com/global24pl
• LinkedInlinkedin.com/company/global24pl
• Instagraminstagram.com/global24pl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global24 Sp Z O O