Kujtesa
Kujtesa is a Kosovo-based telecommunications operator providing broadband internet, digital TV, and IPTV services to residential and business customers across approximately 98% of Kosovo's territory via subscription bundles. Its KUGO TV OTT app, GPON fiber network, and exclusive premium sports and entertainment content rights anchor the offering.
- Company typePrivate
- Founded1995
- HeadquartersPrishtina, XKX
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What Kujtesa does
Kujtesa (legal entity KUJTESA NET Sh.p.k.) is a privately held, Kosovo-domiciled telecommunications operator founded in 1995 as an IT services and computer equipment provider, pivoting to internet and television services in 2000 as the first such provider in post-war Kosovo. From its headquarters in Preoc on the Prishtina–Ferizaj magistralja, the company delivers residential broadband internet, digital cable television (DVB-C) plus an OTT streaming layer via the proprietary KUGO TV application, IPTV, VoIP, and a modular B2B portfolio spanning Dedicated Internet Access, L2/L3 VPN, colocation, DDoS protection, dark fiber, leasing lines, web hosting, and IP services. The underlying network is a hybrid fiber-cable architecture with ongoing GPON Fiber Optic deployment (most recently advanced in Podujeve, Kline, Kamenica, and Istog in September 2024), supporting residential tiers up to 500 Mbps and reported coverage of approximately 98% of Kosovo's territory.
The revenue model is overwhelmingly subscription-recurring. Residential customers buy one of five bundled tiers — Pako Bazë, Pako Familjare, Pako Familjare Pro, Pako Premium Pro, and Pako Full — priced €19.00 to €34.50 per month (with promotional Black Friday pricing available and annual prepay discounts), plus standalone internet (€14.50–€21.50) and standalone TV options on 1-, 6-, or 12-month contracts. B2B contracts are SLA-backed with 24/7 monitoring. Go-to-market is omnichannel and direct-to-consumer: company-owned service points across Prishtina, Gjakova, Peja, Prizren, Gjilan, Mitrovica, Ferizaj, Kamenica, Kline, Istog, and Podujeve, plus authorized distributors, a 24/7 call center (080040040), online self-serve via the My Kujtesa portal, and field/inside sales for enterprise accounts. Customer acquisition is reinforced by exclusive content rights — UEFA Champions League, Premier League, La Liga, Bundesliga, Ligue 1, NBA, Formula 1, MotoGP, and Big Brother VIP — accumulated since 2012 and packaged as the Kujtesa Sport sub-brand and the Pako Premium Pro/Pako Full bundles. The company appears to be founder-owned, with no disclosed external investment, parent, or subsidiaries.
Kujtesa firmographics
Firmographics- Name
- Kujtesa
- Legal name
- KUJTESA NET Sh.p.k.
- Website
- https://kujtesa.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Short description
- Kujtesa is a Kosovo-based telecommunications operator providing broadband internet, digital TV, and IPTV services to residential and business customers across approximately 98% of Kosovo's territory via subscription bundles. Its KUGO TV OTT app, GPON fiber network, and exclusive premium sports and entertainment content rights anchor the offering.
- Ownership category
- akta.pro rank
Kujtesa industry classification
Industry- NAICS
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (5162)
- SIC
- Cable & Other Pay Television Services (4841)
- akta.pro primary industry
- Live TV Streaming (vMVPD/IPTV OTT) (MPACAAAD)
Keywords
Where Kujtesa is headquartered
LocationHeadquarters
- HQ city
- Prishtina
- HQ country
- XKX
Offices12 records
Markets served
Kujtesa business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D, Others
Revenue model
- Residential Internet and TV Subscriptions: Monthly subscription fees for bundled internet and digital TV packages (Pako Bazë, Pako Familjare, Pako Familjare Pro, Pako Premium Pro, Pako Full) with contract terms of 1, 6, or 12 months. Recurring revenue model with guaranteed monthly billing.
- B2B Enterprise Services: Business-to-business services including Dedicated Internet Access (DIA), VPN solutions, Colocation, DDoS protection, Dark Fiber, and custom networking solutions with SLA-backed contracts.
- Standalone TV Services: Separate TV-only packages (DTV Basic, DTV Family, DTV Premium) for customers who prefer television service without internet bundling.
- Standalone Internet Services: Internet-only packages starting at 50Mbps, 70Mbps, and 100Mbps for customers not requiring TV services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Pako Bazë - Basic package with internet and TV |
| Subscription | Monthly | Pako Familjare - Family package with internet, TV, and sports |
| Subscription | Monthly | Pako Familjare Pro - Family Pro with enhanced sports |
| Subscription | Monthly | Pako Premium Pro - Premium package with Big Brother VIP |
| Subscription | Monthly | Pako Full - Full package with both Big Brother VIP shows |
| Subscription | Monthly | Internet-only 50Mbps |
| Subscription | Monthly | Internet-only 70Mbps |
| Subscription | Monthly | Internet-only 100Mbps |
| Subscription | Annual | Black Friday Special - Pako Premium Pro Full |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Kujtesa product offering
Product offeringCore offering
Kujtesa provides bundled broadband internet and digital television subscriptions to residential households in Kosovo, with speeds ranging from 50Mbps to 500Mbps and TV channel packages ranging from 150+ to 280+ channels including exclusive sports leagues. The company also delivers enterprise-grade B2B telecom services such as Dedicated Internet Access (DIA), L2VPN/L3VPN, colocation, DDoS protection, dark fiber, leased lines, and cable TV for the hospitality sector, supported by a proprietary KUGO TV OTT streaming application and a GPON fiber optic network.
Product overview
Kujtesa is a telecommunications company offering a unified platform combining internet services, digital TV, and sports content for both residential and business customers in Kosovo. The residential offering consists of five subscription packages (Pako Bazë, Pako Familjare, Pako Familjare Pro, Pako Premium Pro, and Pako Full) that bundle internet connectivity ranging from 50Mbps to 500Mbps with TV channel packages of 150 to 280+ channels, differentiated primarily by internet speed and sports/entertainment content. For business customers, Kujtesa provides a modular B2B services portfolio including dedicated internet (DIA), VPN solutions (L2VPN/L3VPN), cable TV services, last-mile backup, colocation, cybersecurity (DDoS protection), dark fiber, IP services, and web hosting—all customizable by business size and sector. The company also operates KUGO TV as an OTT streaming application and Kujtesa Sport as a branded sports content platform. The ecosystem is tied together through the My Kujtesa customer self-service portal.
Differentiator
Problem solved
Functional benefit
Brands
- KUGO TV: Over-The-Top (OTT) streaming application for watching TV without restrictions on any device including Samsung TV, Android TV, Smartphones and Tablets. Supports catch-up and VOD features.
Quantifiable outcome
- ~98% of Kosovo territory covered with internet and television services
- +3 more outcomes
Companies that use Kujtesa
Customer profileSegments3 records
Ideal customer profiles3 records
Kujtesa technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Kujtesa partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- DigitalbcoreDigitalb is a content platform provider whose channels are included in Kujtesa's higher-tier packages (Duo Familjare, Duo Familjare Pro, Duo Premium Pro). This partnership provides access to Digitalb's television content library including Top Channel, Top News, Explorer, DigiGold, Bang Bang, and other Albanian-language channels.
- TringcoreTring is a content platform provider whose channels are included in Kujtesa's packages, providing additional variety to the television offering alongside Digitalb and other platforms.
- UEFA (European football leagues broadcasting rights)coreBroadcasting rights partnership for UEFA Champions League, UEFA Europa League, and UEFA Europa Conference League, providing Kujtesa customers exclusive access to premium European football content.
- Premier LeaguecoreExclusive broadcasting rights for the English Premier League, one of the world's most popular football leagues, available in Kujtesa's premium packages.
- La LigacoreBroadcasting rights for the Spanish La Liga football league, part of the premium sports content offering.
- BundesligacoreBroadcasting rights for the German Bundesliga football league.
- Ligue 1 (France)coreBroadcasting rights for the French Ligue 1 football league.
- Formula 1coreBroadcasting rights for Formula 1 racing content available in premium sports packages.
- NBAcoreBroadcasting rights for National Basketball Association (NBA) games available in premium sports packages.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Kujtesa competitors and assessment
Company assessmentDirect peers
- Telekomi i Kosoves (formerly PTK / Vala): State-linked incumbent telecom of Kosovo providing fixed broadband, mobile (Vala), IPTV, and enterprise services — the largest domestic competitor to Kujtesa across the same product set and customer segments in Kosovo.
- Artmotion: Kosovo-based ISP and cable TV provider serving residential and business customers with broadband and digital television — directly comparable niche competitor to Kujtesa in overlapping municipalities.
- IPKO Telecommunications: Albania/Kosovo-based fixed and mobile operator offering residential broadband, IPTV, and B2B telecom services; competes head-to-head with Kujtesa for the same Kosovo consumer and enterprise customers with overlapping product types (broadband + pay-TV).
Broad incumbents
- United Group: Regional telecom and media group owning SBB, Vivacom and other SEE operators with premium sports rights and IPTV platforms — the same playbook as Kujtesa (broadband + exclusive sports + OTT) at multi-country scale.
- Vivacom (Bulgaria): Major Bulgarian telecom operator offering residential broadband, IPTV, mobile, and B2B services including cloud/colocation — analogous converged triple-play operator in the broader Balkans/SEE region.
- SBB (United Group / Serbia Broadband): Largest cable and broadband operator in Serbia (part of United Group) offering triple-play bundles, IPTV with premium sports rights, and enterprise telecom — same integrated ISP + pay-TV + sports model as Kujtesa but at much larger scale across a different geography.
Regional players
- ALBtelecom (Albania Telecom): Albanian incumbent telecom providing fixed broadband, IPTV, mobile and enterprise services — regional peer operating the same ISP-plus-pay-TV model in a neighboring Albanian-language market with similar competitive dynamics.
- Telekom Srbija (mts): Serbian incumbent operator providing residential broadband, IPTV (mts TV), mobile, and enterprise telecom — comparable converged offering and content aggregation model in a neighboring market.
- Digiturk (Turkey): Leading Turkish pay-TV platform centered on exclusive premium sports rights (Süper Lig, UEFA matches) distributed via satellite and OTT — analogous business model of selling subscriptions around exclusive sports content, though delivered via satellite/OTT rather than cable/fiber.
Others
- Tring (Albania): Albanian pay-TV and OTT platform bundled into Kujtesa's premium packages as a content partner; comparable IPTV aggregation/distribution business model though at smaller scale and as ecosystem participant rather than direct ISP competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Kujtesa social profiles
Digital presenceKujtesa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kujtesa leadership team
Management profileNumber of profiles
Kujtesa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kujtesa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kujtesa
What does Kujtesa do?
Kujtesa provides bundled broadband internet and digital television subscriptions to residential households in Kosovo, with speeds ranging from 50Mbps to 500Mbps and TV channel packages ranging from 150+ to 280+ channels including exclusive sports leagues. The company also delivers enterprise-grade B2B telecom services such as Dedicated Internet Access (DIA), L2VPN/L3VPN, colocation, DDoS protection, dark fiber, leased lines, and cable TV for the hospitality sector, supported by a proprietary KUGO TV OTT streaming application and a GPON fiber optic network.
Is Kujtesa a public or private company?
Kujtesa is a private company. It is currently operating.
When was Kujtesa founded?
Kujtesa was founded in 1995.
Where is Kujtesa based?
Kujtesa is headquartered in Prishtina, XKX.
How does Kujtesa make money?
Four revenue lines are on record. Residential Internet and TV Subscriptions are the primary driver. The others are B2B Enterprise Services, standalone TV Services and standalone Internet Services.
Who are Kujtesa's main competitors?
Direct peers on record are Telekomi i Kosoves (formerly PTK / Vala), Artmotion and IPKO Telecommunications. Broad incumbents are United Group, Vivacom (Bulgaria) and SBB (United Group / Serbia Broadband). Regional players are ALBtelecom (Albania Telecom), Telekom Srbija (mts) and Digiturk (Turkey). Tring (Albania) is listed as an others.
Does Kujtesa have an API?
No public API is recorded for Kujtesa.
What industry is Kujtesa in?
Its primary akta.pro industry code is MPACAAAD, Live TV Streaming (vMVPD/IPTV OTT). Its NAICS code is 5162 and its SIC code is 4841.