Gemeente Rijssen-holten

What Gemeente Rijssen-holten does

Gemeente Rijssen-Holten is a Dutch municipal government entity (gemeente) located in the province of Overijssel, formed on 1 January 2001 through the merger of the former municipalities of Rijssen and Holten. It provides statutory local government services — civil affairs (passports, ID cards, driver's licenses, births, marriages, deaths), social support (Wmo, Jeugdwet, Participatiewet) delivered via the Sociaal VraagPlein, building and environmental permits, waste management, municipal taxes (OZB, waste, sewerage, dog, tourist/commuter levies), housing development, traffic and parking infrastructure, and heritage preservation across 25 national and 72 municipal monuments. The municipality serves all residents (Inwoners) of the territory as its primary customer segment, with local SMBs and entrepreneurs (Ondernemers) as a secondary segment, and is recognised as the "MKB-vriendelijkste Gemeente van Nederland."

The operating model is a hybrid digital-plus-physical service platform. The digital layer is built on a DigiD-enabled citizen portal (loket.rijssen-holten.nl / Mijn Rijssen-Holten), the iBurgerzaken civil affairs system, the MijnAfspraakMaken appointment scheduler, eHerkenning for business authentication, the AfvalWijzer mobile app for waste scheduling, Zivver secure email, and SiteImprove analytics — integrated with national identity infrastructure. The physical layer is an appointment-only town hall at Schild 1, 7461 DD Rijssen, the Sociaal VraagPlein walk-in intake (in collaboration with Avedan, Evenmens, Stichting Mantelzorghulp, MEE, Pand11, and ViaVie Welzijn), and the Duurzaamheidsloket sustainability advisory desk. Distribution also reaches citizens through the Bibliotheek Rijssen-Holten as an Informatiepunt Digitale Overheid (IDO), advisory councils (Adviesraad Sociaal Domein, Sportraad, Cultuur Adviesraad), and the "Jij maakt Rijssen-Holten" participatory platform.

The revenue model is non-commercial: the municipality is funded through a combination of municipal taxes (recurring levies), transaction fees for civil documents and ceremonies (e.g., €88.65 adult passport, €547 weekday marriage at the town hall), and central government grants for statutory social and administrative tasks. Most citizen-facing services are free at point of use. Pricing for fee-based services is publicly disclosed, and additional subsidies and loans are offered for sustainability, housing (Energielening, Energieverzilverlening, Starterslening), and social support. The municipality markets itself through a multi-channel approach spanning its website, Facebook, Instagram, LinkedIn, YouTube, Threads, email newsletters, Overheid.nl official publications, and community events.

Name

Gemeente Rijssen-holten

Legal name

Gemeente Rijssen-Holten

Website

https://rijssen-holten.nl

Company type

Public

Founded year

2001

Operating status

Operating

Short description

Gemeente Rijssen-Holten is a Dutch municipal government entity in Overijssel, formed in 2001, providing statutory local government services including civil affairs, permits, social support, housing, and waste management to its residents and local businesses.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Other General Government Support (92119)

SIC

Transportation Services (4700)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Local government services
• Civil affairs services
• Social support services
• Waste management services
• Permit and licensing

Headquarters

HQ city

Rijssen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes: The municipality collects various local taxes including Onroerendezaakbelasting (OZB), afvalstoffenheffing (waste levy), rioolheffing (sewerage levy), hondenbelasting (dog tax), and toeristen- en forensenbelasting (tourist and commuter tax). These form the core local government revenue base.
2. Service Fees and Administrative Charges: Fees for administrative services including passport and ID card issuance (€88.65 for adults, €67.05 for minors), driver's license applications, marriage ceremonies (€547 on weekdays, €825 on Saturdays at town hall), extract certificates, and various permit and licensing fees.
3. National Government Grants and Subsidies: Central government funding transferred to municipalities for executing public tasks including social services (Wmo, Jeugdwet, Participatiewet), infrastructure, and general administration. Includes subsidies passed through to citizens for housing, sustainability, and sports/culture.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Gemeente Rijssen-Holten is the Dutch municipal government authority for the residents and businesses of Rijssen and Holten. It delivers statutory local government services including civil registry (births, marriages, deaths), travel documents and ID cards, driver's licenses, social support (Wmo, Jeugdwet, Participatiewet), waste collection, municipal taxes, construction and environmental permits, housing programs, and public space management. Services are accessed via the Mijn Rijssen-Holten digital portal, appointment-based in-person visits at the town hall, and the Sociaal VraagPlein walk-in social services desk.

Product overview

Gemeente Rijssen-Holten operates a comprehensive digital and in-person municipal service platform. The core offering is the Mijn Rijssen-Holten citizen portal, which provides integrated access to civil affairs services including passport/ID applications, driver's licenses, birth registrations, marriage services, and certificate requests. The platform includes specialized service portals such as Sociaal VraagPlein for social care and youth services (collaboration between Avedan, Evenmens, Stichting Mantelzorghulp, MEE, Pand11, ViaVie, and the municipality), the Duurzaamheidsloket for sustainability and energy advice, and the Loket.rijssen-holten.nl application gateway. Supporting services include waste collection management, municipal taxes and subsidies, construction/environmental permits, traffic/transport/parking infrastructure, and event organization support. Residents access services through authentication via DigiD (individual) or eHerkenning (business), with appointment booking through MijnAfspraakMaken and civil affairs processing through iBurgerzaken.

Differentiator

Problem solved

Functional benefit

Brands

• Gemeenteraad Rijssen-Holten: The municipal council of Rijssen-Holten with its own branding and blue color scheme
• Sport en Beweeg

Products and services

• Mijn Rijssen-Holten Citizen Portal Digital citizen portal providing access to various municipal services including appointment booking, online applications, and service requests through the loket.rijssen-holten.nl gateway for residents of Rijssen-Holten.
• Sociaal VraagPlein Entry point for residents seeking help with work, participation, self-reliance, care, and youth services (Wmo, Jeugdwet, Participatiewet). Operates as a collaboration between Avedan, Evenmens, Stichting Mantelzorghulp, MEE, Pand11, ViaVie, and the municipality, offering in-person walk-in assistance at the town hall.
• Duurzaamheidsloket (Sustainability Desk) Free, independent advisory service helping residents with energy savings and generation in their homes. Offers advice on insulation subsidies, loans, solar panels, and sustainable living measures, including access to energy coaches and energy DIY volunteers.
• Afvalinzameling (Waste Collection Services) Comprehensive waste management services including scheduled collection of residual waste, plastic/metal/drink packaging (PMD), organic waste (GFT), paper, glass, and small chemical waste. Residents can request containers, waste passes, and access collection points; available via AfvalWijzer mobile app for iOS and Android.
• Paspoort en ID-kaart (Passport and ID Card Services) Online and in-person services for applying for or renewing passports and identity cards via iBurgerzaken system. Includes ability to pre-fill data, pay online, schedule appointments, and opt for expedited processing. Supports applications for children with parental consent.
• Rijbewijs (Driver's License Services) Services for applying for or renewing driver's licenses and moped licenses, available through appointment booking at the municipal office via MijnAfspraakMaken.
• Trouwen en Geregistreerd Partnerschap (Marriage and Registered Partnership) Complete marriage and registered partnership services including ceremony planning, location booking, civil servant selection, international marriage registration, conversion of partnership to marriage, and name usage changes. Tiered pricing applies for venue and day-of-week selection.
• Geboorteaangifte (Birth Registration) Online and in-person birth registration services within 3 working days of birth. Supports digital registration via DigiD and in-person appointments at the municipal office with required documentation.
• Vergunningen en Ontheffingen (Permits and Exemptions) Comprehensive permit services for construction, demolition, environmental checks, business activities (including horeca), drone usage, advertising, parking exemptions, stand placement, water permits, and noise level exceedances. Includes Bibob screening and permit check tools for various activities. Accessible via eHerkenning for businesses.
• Gemeentelijke Belastingen en Subsidies (Municipal Taxes and Subsidies) Tax collection services including waste and sewer fees (afvalstoffenheffing, rioolheffing), property tax (OZB), dog tax, tourist tax, and commuter tax. Also manages subsidies for sports, culture, youth funds, monuments, sustainability measures, and housing, plus subsidized loans (Energielening, Energieverzilverlening, Starterslening).
• Uittreksels en Verklaringen (Extracts and Certificates) Services for obtaining civil registry extracts, Certificate of Good Conduct (VOG), Citizen Service Number (BSN), and identity verification for various administrative purposes.
• Verkeer, Vervoer en Parkeren (Traffic, Transport and Parking) Services for public transport information (FlexRRReis, Taxi voor Iedereen), electric vehicle charging points, school transport, parking permits, disabled parking, and road work management.
• Evenementen en Vergunningen (Events and Permits) Support for organizing events including demonstration notifications, event permits, temporary structures, fundraising, clothing drives, small gambling, market stalls, street decoration, temporary alcohol service, and road closures.

Quantifiable outcome

• 25 rijksmonumenten en 72 gemeentelijke monumenten beschermd en beheerd
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• AvedancoreOthersAvedan is one of the partner organisations in the Sociaal VraagPlein, the municipality's integrated social services intake point. It provides social support, care, and welfare services in collaboration with the municipality and other partners.
• EvenmenscoreOthersPartner in the Sociaal VraagPlein collaborative, contributing to social welfare and support services for residents of Rijssen-Holten.
• Stichting MantelzorghulpcoreOthersFoundation providing informal care support (mantelzorg) services, integrated into the Sociaal VraagPlein offering for caregivers and those receiving informal care.
• MEEcoreOthersMEE is a national organisation providing support and advice to people with a disability, integrated into the municipality's social services network via Sociaal VraagPlein.
• Pand11coreOthersPartner organisation integrated into the Sociaal VraagPlein network, contributing to the municipality's social support and welfare service delivery.
• ViaVie WelzijncoreOthersViaVie Welzijn is a welfare organisation operating in the municipality, listed as a key partner in local government social services, culture, and community wellbeing.
• Bibliotheek Rijssen-HoltenmajorOthersThe public library serves as an Informatiepunt Digitale Overheid (IDO) — Digital Government Access Point — helping citizens with digital government services. Also provides general community education and digital literacy services.
• Adviesraad Sociaal DomeinmajorOthersAdvisory council for the Social Domain, providing formal advice on social policy, care, and welfare matters to the municipal government.
• SportraadmajorOthersAdvisory council for sports matters, providing guidance on sports policy, facilities, and community sport programmes to the municipality.
• Cultuur AdviesraadmajorOthersCultural advisory council providing advice on cultural policy, arts, and heritage matters to the municipal government.
• WoningbouwcorporatiesmajorOthersHousing corporations partnered with the municipality for housing development projects, including the Enkcoterrein development in Holten delivering 49 new apartments.
• EuregiominorOthersCross-border regional cooperation body connecting municipalities and organisations in the Dutch-German border region (Twente/Achterhoek area). The municipality participates in Euregio initiatives.
• ErfgoedadvieskamerminorOthersAdvisory body for heritage (erfgoed) matters, providing specialist input on monument preservation and cultural heritage management.
• Roosdom TijhuismajorStrategic or Co-development PartnerDeveloper Roosdom Tijhuis is collaborating with the municipality on De Liesen Phase 2 housing development project, contributing to the municipality's residential development programme.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Gemeente Hengelo: Larger Overijssel municipality (~80,000 residents) within the same Twente region. Provides the same statutory services with a more urban character and digital infrastructure footprint.
• Gemeente Deventer: Overijssel municipality of ~100,000 residents with historical city character. Operates the same statutory municipal services and shared national digital platforms.
• Gemeente Zwolle: Overijssel provincial capital (~130,000 residents). Provides the same statutory Dutch municipal services and uses the same national digital platforms.
• Gemeente Enschede: Largest Overijssel municipality (~150,000 residents) in the Twente region. Provides the same statutory municipal services at a larger urban scale.

Direct peers

• Gemeente Hardenberg: Overijssel municipality of comparable rural/economic development profile (~60,000 residents). Delivers the same statutory civil affairs, social domain, and permitting services to residents and local businesses.
• Gemeente Hellendoorn: Direct neighboring Overijssel municipality of similar size (~36,000 residents). Provides identical statutory Dutch municipal services — civil affairs, social support, permits, waste management — using the same national platforms (DigiD, iBurgerzaken).

Broad incumbents

• Gemeente Tilburg: Mid-sized Dutch municipality in Noord-Brabant (~220,000 residents). Provides the same statutory services (civil affairs, social domain, permits, waste) and is a comparable scale operating benchmark.
• Gemeente Almere: Mid-sized Dutch municipality in Flevoland (~200,000 residents). Operates the same statutory municipal services with a comparable digital-first approach and similar service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCBAEu3iFZSGJG5DHyMSmuKg
• Facebookfacebook.com/gmrijssenholten
• LinkedInlinkedin.com/company/gmrijssenholten
• Instagraminstagram.com/gmrijssenholten

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Rijssen-holten