Gary Craig

What Gary Craig does

Computer Survival is a sole proprietorship founded in 1990 by Gary Craig and headquartered in Grand Prairie, Texas, that delivers on-site and managed IT services to businesses in the Dallas-Fort Worth Metroplex. It was the first company in the DFW area to offer on-site computer support and has cumulatively serviced over 1,500 business clients across more than three decades. Core offerings include traditional on-site computer support and consulting, Managed Service Provider (MSP) capabilities (24/7 monitoring, endpoint protection, SIEM, network vulnerability scanning, mail protection, dark web scanning, cloud backup, and help desk), AccountEdge accounting software conversions (as an Official Certified Consultant since 1995 for migrations from QuickBooks, Sage, and Peachtree), Helix and Claris FileMaker database development, one-on-one training across Macintosh and Windows platforms, hard drive recovery, and disaster prevention analysis.

The business operates a sales-led, direct-engagement model targeting small and mid-sized businesses in the DFW Metroplex, supplemented by referral-driven enterprise relationships. Revenue is generated through project-based professional services (on-site support, training, accounting conversions, custom database builds) and recurring managed services contracts; pricing is quote-based and not publicly disclosed. Marketing relies on a basic informational website and word-of-mouth referrals built over a 34-year operating history. As a founder-owned sole proprietorship with 1-10 employees, no external investment, and no disclosed M&A or partnership activity, the company has remained small, regionally focused, and operationally lean.

Name

Gary Craig

Legal name

Computer Survival

Website

https://computersurvival.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Computer Survival, founded in 1990 by Gary Craig in Grand Prairie, Texas, provides on-site and managed IT support, AccountEdge accounting software conversions, database development, and training services to SMBs in the Dallas-Fort Worth Metroplex.

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Cloud DR, Backup & Business Continuity (BPAEACAJ), Disaster Recovery Testing, Simulation & Compliance Reporting (HDABAIAL)

Keywords

• On-site computer support
• Managed IT services
• Accounting software conversion
• Database development services
• Data recovery services

Headquarters

HQ city

Grand Prairie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. On-Site Computer Support: Direct on-site IT support and service for businesses in the DFW area. Provides hardware and software troubleshooting, maintenance, and consultation.
2. Managed Services (MSP): Recurring managed services including security monitoring, endpoint protection, backup solutions, and help desk support.
3. On-Site Training: One-on-one training services for employees on Macintosh and Windows platforms, covering hardware and software applications specific to business requirements.
4. Accounting Software Conversions: Conversion services from QuickBooks, Sage, and Peachtree to AccountEdge. Includes analysis, recommendation, implementation, and training.
5. Database Development: Custom database development using Helix and FileMaker platforms, including analysis, building, and employee training.
6. Data Recovery and Disaster Prevention: Hard drive recovery services and disaster prevention analysis with backup solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Computer Survival delivers on-site computer support, Managed Service Provider (MSP) services, and accounting software conversions (QuickBooks, Sage, and Peachtree to AccountEdge) to businesses in the Dallas-Fort Worth Metroplex. Complementary offerings include custom database development using Helix and Claris FileMaker, hard drive recovery, disaster prevention analysis, and one-on-one training for Mac and Windows platforms. Gary Craig has served as the official Certified Consultant for AccountEdge since 1995 and has serviced over 1,500 business clients since 1990.

Product overview

Computer Survival is an on-site computer support company offering a comprehensive suite of IT services for businesses in the Dallas-Fort Worth area. The company operates both traditional on-site support model and modern Managed Service Provider (MSP) services. Core offerings include On-Site Training (covering Mac OSX through version 14 and Windows 95 through 11), Mac and Windows Consulting, On-Site Service and Support, and MSP Services (Advanced Security, 24/7 Monitoring, Endpoint Protection, Zero Trust, SIEM, Network Vulnerability Scanning, Mail Protection, Dark Web Scanning, Cloud Storage/Backup, Help Desk). Additional services include Hard Drive Recovery, Disaster Prevention (backup/network/security analysis), Database Development (using Helix and Claris Filemaker), and specialized Accounting Software Conversions (as official Certified Consultant for converting from QuickBooks, Sage, and Peachtree to AccountEdge since 1995).

Differentiator

Problem solved

Functional benefit

Products and services

• On-Site Service and Support On-site computer support and troubleshooting for businesses, providing equipment recommendations, software setup, and ongoing technical assistance at the client's location in the DFW Metroplex.
• MSP Services Managed Service Provider offerings including Advanced Security, 24/7 Monitoring, Endpoint Protection and Response, Zero Trust Protection, SIEM, Network Vulnerability Scanning, Mail Protection, Dark Web Scanning, Cloud Storage and Backup, Help Desk, and Consulting for businesses in the DFW area.
• On-Site Training

Named customers20 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Emerging players

• Pilot.com: Pilot.com is a tech-enabled accounting and bookkeeping service for SMBs that competes with traditional consultants around QuickBooks and similar platforms — an emerging, software-led comparable to Computer Survival's accounting conversion and consulting line.

Broad incumbents

• ConnectWise: ConnectWise is the dominant platform provider for MSPs (PSA, RMM, cybersecurity) — a broader incumbent that competes indirectly by enabling MSPs at scale; relevant as the software backbone that Computer Survival's MSP service line would typically use.

Direct peers

• Ntiva: Ntiva is a regional IT managed services provider with strong SMB and mid-market coverage in the Mid-Atlantic and select U.S. markets, offering MSP, cybersecurity, and cloud services — directly comparable to Computer Survival's on-site/MSP hybrid model at larger scale.
• Dataprise: Dataprise is a mid-sized U.S. MSP providing managed IT, cybersecurity, backup/DR, and help desk services to SMB and mid-market clients — directly comparable to Computer Survival's MSP + BCDR + help desk offering at a larger regional footprint.
• Integris: Integris is a regional MSP with deep SMB concentration, offering managed IT, cybersecurity, cloud, and compliance — closely comparable to Computer Survival's positioning as a relationship-driven MSP for small and mid-sized businesses.
• CMIT Solutions: CMIT Solutions is a national franchise network of MSPs targeting SMBs with managed IT, cybersecurity, and compliance services — a direct comparable in customer segment (small businesses) and service mix, though delivered through a franchise model rather than sole proprietorship.
• DriveSavers Data Recovery: DriveSavers is a specialist data recovery firm for failed hard drives and storage media — a direct comparable for Computer Survival's hard drive recovery service line, though operating nationally rather than regionally.
• Kroll Ontrack: Kroll Ontrack (now Ontrack) is a global data recovery and restoration services provider — a direct comparable for Computer Survival's hard drive recovery and disaster prevention services at much larger scale.

Others

• Claris (FileMaker): Claris, the Apple subsidiary behind FileMaker, is the platform vendor whose technology Computer Survival builds on for its custom database development practice — adjacent ecosystem participant rather than direct competitor.
• MYOB / AccountEdge: MYOB/AccountEdge is the accounting software vendor for which Computer Survival holds the official Certified Consultant designation — a vendor/partner relationship rather than a competitor, but central to the firm's niche authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/computer-survival

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gary Craig