Caregiver Connection
- Company typePrivate
- Founded1998
- HeadquartersPortland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
Caregiver Connection firmographics
Firmographics- Name
- Caregiver Connection
- Legal name
- Caregiver Connection Inc.
- Website
- https://caregiverconnectionpdx.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Caregiver Connection industry classification
Industry- Product category
- Home Caregiver Registry Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Help Supply Services (7363)
- akta.pro primary industry
- Caregiver Registry & Referral Services (HSABAMAA)
- akta.pro secondary industries
- Live-In Caregiver Placement & Matching (HSABAMAD), Temporary, On-Demand & Short-Notice Caregiver Staffing (HSABAMAE)
Keywords
Where Caregiver Connection is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Caregiver Connection business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Referral Fee (Pay-As-You-Go): Hourly referral fee charged to clients for connecting them with caregivers. Billed bi-weekly. This is the primary revenue stream, representing the broker/matchmaker fee for referring pre-screened caregivers.
- One-Time Buyout: One-time upfront payment for permanent one-caregiver situations. Fee equals six weeks of caregiver salary or minimum $1,850, whichever is greater. Due within 90 days. Includes up to 3 substitute caregivers within one year.
- Set-Up Fee: Initial set-up fee of $45 charged when service begins, applicable to both referral options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Referral Fee (Pay-As-You-Go) |
| Transaction based/ take rate | Multi-year contract | One-Time Buyout |
| Other | Pay-as-you-go | Caregiver Rates (client pays caregiver directly) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Caregiver Connection product offering
Product offeringCore offering
Caregiver Connection is a licensed caregiver registry that brokers pre-screened, liability-insured independent caregivers to clients in the Portland, Oregon metro area. Clients and caregivers determine all details of their arrangements directly, including duties and compensation, under a consumer-directed care model. The registry specializes in 24-hour care, long day shifts (8-12 hours), overnight shifts, and Bath Aide Services, serving clients needing all levels of personal care from companionship to hospice.
Product overview
Caregiver Connection operates as a caregiver registry that connects clients with independent, pre-screened caregivers in the Portland, Oregon metro area. The company earns revenue through referral fees rather than billing for caregiving hours directly. Its core offering is the registry service, supplemented by a Pay-As-You-Go Referral Option (hourly fee with daily cap) and a One-Time Buyout option for permanent caregiver situations. Specialty services include Bath Aide Services for fragile seniors. The registry specializes in 24-hour care with flexible shift options, connecting independent caregivers with clients seeking personalized in-home support.
Differentiator
Problem solved
Functional benefit
Products and services
- Caregiver Registry Services A caregiver registry that brokers pre-screened, liability-insured independent caregivers, enabling clients in the Portland metro area to hire caregivers directly for a referral fee under a consumer-directed care model. Specializes in 24-hour care, long day shifts (8-12 hours), and overnight shifts for clients with long-term conditions or end-of-life care needs, and serves all levels of personal care from companionship to hospice.
- Pay-As-You-Go Referral Option A referral fee pricing structure for ongoing client-caregiver matches: $4.50 per hour (or partial hour), capped at $45 per day, with a $45 initial setup fee charged when service begins, billed bi-weekly and payable by credit card.
- One-Time Buyout Referral Option An alternative referral fee model for permanent one-caregiver placements: a $45 initial setup fee, plus a fee equal to six weeks of caregiver salary or a $1,850 minimum (whichever is greater), due within 90 days of the referral date, and including up to three substitute caregiver referrals within one year.
- Bath Aide Services Specialty personal care service delivered by registry caregivers for fragile seniors or disabled individuals, covering safe and effective cleansing, transfer assistance, grooming, pampering, and related comforts; billed per shower visit at $75-$100 or more per 1-2 hour visit.
Quantifiable outcome
- Over 80% of total fee paid by clients goes directly to caregivers, ensuring high-quality caregiver retention
- +1 more outcomes
Companies that use Caregiver Connection
Customer profileSegments3 records
Ideal customer profiles3 records
Caregiver Connection technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Caregiver Connection partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CMF GroupminorInsurance provider for caregiver liability coverage. Caregiver Connection's independent caregivers are insured for liability for $500,000 through CMF Group. This is a vendor relationship where CMF provides insurance policies to caregivers in the registry.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Caregiver Connection competitors and assessment
Company assessmentBroad incumbents
- Home Instead: Home Instead is the largest global franchisor of in-home personal care services for seniors, with thousands of territories. Comparable to Caregiver Connection as a senior in-home care provider, but operates an employment-based agency model rather than a registry model, and serves a national rather than single-metro footprint.
- Comfort Keepers: Comfort Keepers is an international franchise network providing personal care, companionship, and specialized in-home services for seniors. Comparable in offering the same continuum from companionship to hospice-level support, but operates as an employed-caregiver agency rather than a registry.
- Synergy HomeCare: Synergy HomeCare is a national non-medical home care franchise providing personal assistance, companionship, and memory care. Comparable to Caregiver Connection in serving seniors who need help with ADLs and 24-hour coverage, but as an agency employing its caregivers rather than brokering independent contractors.
- Senior Helpers: Senior Helpers is a national in-home senior care franchise offering personal care, companionship, and disease-specific programs (Alzheimer's, Parkinson's). It competes for similar long-shift and specialized care demand in the same Portland metro and broader Pacific Northwest market as Caregiver Connection.
- BrightStar Care: BrightStar Care is a national franchise providing both medical and non-medical home care, including private-duty nursing and personal care. It overlaps with Caregiver Connection's hospice, long-shift, and complex-care focus, but combines RN-supervised skilled services with employed caregivers across a multi-state footprint.
- Visiting Angels: Visiting Angels is a national franchisor of non-medical in-home senior care agencies operating across hundreds of U.S. territories. It competes for the same client base as Caregiver Connection in the personal care segment (companionship through end-of-life), but uses W-2 agency employees rather than independent contractors.
Direct peers
- Family Resource Home Care: Family Resource Home Care is a Pacific Northwest-based home care agency serving Oregon and Washington, including the Portland metro. It is a direct regional competitor for the same senior in-home care demand that Caregiver Connection serves, with a comparable focus on long shifts and personal care, though operating as an agency rather than a registry.
Emerging players
- Care.com: Care.com operates a two-sided marketplace connecting families with caregivers including senior care, and is the dominant digital consumer-direct channel in this category. It is comparable as an alternative channel for families seeking independent caregivers, but offers a self-serve marketplace rather than a curated registry with pre-screening and insurance.
- Honor Technology: Honor is a tech-enabled home care company that operates agency-style employed caregivers supported by its own care-matching software platform. It is comparable as a competitor in in-home senior care, but differentiated by its proprietary technology stack and national scale, which contrasts with Caregiver Connection's low-tech, single-metro registry model.
Others
- A Place for Mom: A Place for Mom is a senior care advisory and referral network that connects families with home care agencies, assisted living, and other senior living options. It is thematically adjacent as a referral channel competing for the same family-side decision-maker, though it primarily routes to partner agencies rather than brokering independent caregivers directly.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Caregiver Connection social profiles
Digital presenceCaregiver Connection financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caregiver Connection leadership team
Management profileNumber of profiles
Caregiver Connection funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caregiver Connection M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caregiver Connection
What does Caregiver Connection do?
Caregiver Connection is a licensed caregiver registry that brokers pre-screened, liability-insured independent caregivers to clients in the Portland, Oregon metro area. Clients and caregivers determine all details of their arrangements directly, including duties and compensation, under a consumer-directed care model. The registry specializes in 24-hour care, long day shifts (8-12 hours), overnight shifts, and Bath Aide Services, serving clients needing all levels of personal care from companionship to hospice.
Is Caregiver Connection a public or private company?
Caregiver Connection is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Caregiver Connection founded?
Caregiver Connection was founded in 1998. It employs 1 to 10 people.
Where is Caregiver Connection based?
Caregiver Connection is headquartered in Portland, United States, in the North America region.
How does Caregiver Connection make money?
Three revenue lines are on record. Referral Fee (Pay-As-You-Go) is the primary driver. The others are one-Time Buyout and set-Up Fee.
Who are Caregiver Connection's main competitors?
Broad incumbents on record are Home Instead, Comfort Keepers, Synergy HomeCare, Senior Helpers, BrightStar Care and Visiting Angels. Family Resource Home Care is listed as a direct peer. Emerging players are Care.com and Honor Technology. A Place for Mom is listed as an others.
Does Caregiver Connection have an API?
No public API is recorded for Caregiver Connection.
What industry is Caregiver Connection in?
Caregiver Connection's product category is Home Caregiver Registry Services. Its primary akta.pro industry code is HSABAMAA, Caregiver Registry & Referral Services, with a secondary code of HSABAMAD, Live-In Caregiver Placement & Matching. Its NAICS code is 624120 and its SIC code is 7363.