What Eureka Virtual Services does

Eureka Virtual Services is a privately held Texas LLC operating from Spring, Texas, that provides bilingual virtual assistant staffing and live call answering services to small and mid-sized US businesses, with a primary vertical focus on Insurance, Real Estate, and Mortgage professionals. The core offering is subscription-based virtual assistant capacity structured around hourly allocations (40, 80, or 160 hours per month) priced from $598 to $1,789/month, with an industry-trained variant that adds vertical specialization at a modest premium. The company also offers usage-based bilingual Live Call Answering (100-2,000 minutes per month at $179-$2,199/month), Lead Generation campaign services, and Social Media Management as bundled managed services. No proprietary technology platform, AI capabilities, integrations, patents, or third-party certifications are disclosed; the service is delivered by human agents operating as extensions of the client's team.

Name

Eureka Virtual Services

Legal name

Eureka Virtual Services LLC

Website

https://weareeureka.com

Company type

Private

Founded year

2019

Operating status

Operating

Short description

Eureka Virtual Services is a Texas-based bilingual virtual assistant and live call answering provider serving SMBs in Insurance, Real Estate, and Mortgage via subscription and usage-based staffing plans.

Ownership category

akta.pro rank

Headquarters

HQ city

Spring

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Virtual Assistant Services: Subscription-based virtual assistant services with tiered pricing based on hours of service (part-time 40 hrs/month, starter 80 hrs/month, full-time 160 hrs/month). Revenue generated through recurring monthly subscriptions for standard and industry-trained virtual assistants.
2. Live Call Answering Service: Usage-based call answering service with tiered minute packages (100-2000 minutes per month). Additional minutes at $1.59 each. Provides bilingual (100% bilingual) live call handling for businesses.
3. Social Media Management: Comprehensive social media services including strategy, content creation, community management, paid social media, and analytics reporting. Services provided as managed service engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Eureka Virtual Services provides on-demand bilingual virtual assistants and a live call answering service for small and mid-sized businesses, primarily in insurance, real estate, and mortgage. Offerings include standard and industry-trained VAs for customer service, sales, marketing, HR, and executive support, delivered via tiered monthly subscriptions, alongside usage-based live answering and managed social media and lead generation campaigns.

Product overview

Eureka Virtual Services is a virtual assistant services company offering a portfolio of on-demand staffing solutions. The core offering includes Virtual Assistants available in standard and industry-trained variants (with part-time and full-time tiers), supplemented by specialized services for Lead Generation, Social Media Management, and an Answering Service. The Virtual Assistants product line spans customer service, sales, marketing, human resources, and executive support roles, with pricing structured around hourly allocations from 40 to 160 hours per month. The Live Call Answering Service provides per-minute bilingual phone support across six pricing tiers from 100 to 2000 minutes monthly.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Assistants
• Lead Generation
• Social Media Management
• Live Call Answering Service
• Standard Virtual Assistants
• Industry Trained Virtual Assistants
• Executive Virtual Assistant
• Insurance Virtual Assistants
• Marketing Virtual Assistant

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Time Etc: Subscription-based virtual assistant service providing US/UK-based VAs to entrepreneurs and small business owners. Direct competitor on the same subscription VA model, similar tiered pricing, and SMB target market that Eureka serves.
• Smith.ai: Hybrid AI + live receptionist and call answering service for SMBs with bilingual coverage. Most direct competitor to Eureka's answering service offering, with overlapping pricing tiers, 24/7 coverage, and SMB target customer base.
• MyOutDesk: Virtual assistant services company with explicit specialization in real estate, mortgage, and insurance — the exact verticals Eureka targets. Direct competitor with overlapping vertical-trained VA model and similar SMB pricing tiers.
• Fancy Hands: US-based on-demand virtual assistant service offering task-based VA support for individuals and small businesses. Direct competitor on subscription VA pricing, with a similar SMB and entrepreneur target customer base.
• Belay Solutions: US-based virtual assistant services company serving SMBs with subscription-based US-based VAs across executive, marketing, and bookkeeper roles. Direct competitor to Eureka on VA services, pricing tiers, and SMB target customer, though Belay focuses on US-based (not offshore) assistants.
• Ruby Receptionists: Live virtual receptionist and answering service for SMBs with chat, messaging, and bilingual capabilities. Direct competitor to Eureka's bilingual answering service, with a comparable SMB target market and similar per-minute / subscription pricing structure.
• Wishup: India-based virtual assistant services company providing trained VAs to SMBs and entrepreneurs globally. Direct competitor on the subscription VA model with similar tiered pricing, targeting English-speaking SMB customers including US-based clients.
• 24 Hour Virtual Assistant: Virtual assistant services firm providing 24/7 remote administrative support to SMBs across multiple verticals. Direct competitor on subscription VA pricing tiers, lead generation services, and SMB target market.
• Assistant Match: Virtual assistant staffing agency matching SMBs with vetted remote VAs across administrative, marketing, and customer service roles. Direct competitor on the consultation-led matching model and subscription-based VA engagement that Eureka employs.

Broad incumbents

• Upwork: Large public marketplace connecting businesses with freelance VAs, customer service agents, and marketing professionals globally. Adjacent competitor offering a self-serve alternative to Eureka's curated VA matching, with vastly larger scale but lower-touch service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/EurekaVirtualAssistants
• Instagraminstagram.com/eureka.virtual.services
• LinkedInlinkedin.com/company/eureka-virtual-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eureka Virtual Services