Careone Digital Hospitals

What Careone Digital Hospitals does

CareOne Digital Hospitals operates Nigeria's first digital hospital network, aggregating independent private hospitals through concession and management agreements into a unified, technology-enabled platform. Founded in 2023 by healthcare, business, and finance executives and led by CEO Dr. Segun Ebitanmi (previously COO of Outreach Hospitals), the company has scaled from two pilot hospitals to a network of approximately 20 facilities with 300+ beds across Lagos, Port Harcourt, Kano, Ogun State, and Rivers State. Service mix covers general medicine, emergency care, maternal health, mental health, orthopaedics, fertility (Dunduke by CareOne), neonatal intensive care (NeoLife Babies Hospital, Kano), and renal care through the AdOne joint venture with AdCem. NHIS accreditation, ISO 27001 references, and SafeCare Level 4 underpin its quality posture.

The technology layer is anchored by the CareOne App (iOS and Android) for appointment booking, teleconsultations on WhatsApp/Zoom, and portable Electronic Health Records shared across all 15+ network centres. AI is applied to clinical decision support (claimed 30% medical-error reduction), AdOne dialysis dosing/forecasting, and predictive analytics for resource planning, supported by an in-house Head of Platform Engineering & Data Intelligence. Distribution combines direct-to-consumer channels (CareOne App, free ambulance service 0700CAREONE in Port Harcourt, MWAN Mobile Antenatal Clinic community outreach), a hospital-owner sales motion targeting mid-sized 10+ bed facilities with a 3X revenue-in-6-months guarantee, and a brokerage scheme paying 1% of referred hospital turnover (20% for super-brokers).

Revenue is generated through five streams: hospital management fees and profit-sharing (with five contract models ranging from a fixed ₦4M/month to 50/50 profit-share or service charges), direct patient services (consultations, diagnostics, IVF at ₦4M–₦10M per cycle), telemedicine subscriptions starting at ₦1,500/month, JV-based AdOne dialysis revenue, and digital infrastructure licensing embedded in partner integrations. The company is actively raising $1M for 10% equity at a $10M post-money valuation, and is targeting 100 hospitals by 2026 and 1,000 by 2030.

Name

Careone Digital Hospitals

Legal name

CareOne Digital Hospitals Limited

Website

https://careoneng.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

CareOne Digital Hospitals operates Nigeria's first digital hospital network, aggregating ~20 private hospitals under concession agreements and unifying them through the CareOne App, portable EHR, telemedicine, and AI clinical decision support for both patients and hospital owners.

Ownership category

akta.pro rank

Product category

Digital Hospital Network

NAICS

General Medical and Surgical Hospitals (622110), Offices of Physicians (62111)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH), Primary Care & General Medicine Virtual Care (HLALAAAA), Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Digital hospital network
• Telemedicine services
• Hospital management services
• Electronic health records
• Clinical decision support

Headquarters

HQ city

Lekki

HQ country

Nigeria

HQ region

Africa

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hospital Management Fees / Profit-Sharing: CareOne earns revenue through management fees or profit-sharing arrangements with partner hospitals. Five models: fixed monthly payment to owners (e.g., N4m/month), fixed percentage of revenue (e.g., 10%), profit-sharing (50-50), service charge, or combinations thereof. This aligns incentives with hospital performance and patient outcomes.
2. Patient Care Services: Direct patient revenue from consultations, treatments, diagnostics, and procedures across network hospitals including fertility services (IVF, IUI), maternal care, mental health consultations, and general medical services
3. AdOne Dialysis Services: Revenue from dialysis treatment services through the AdOne joint venture, including haemodialysis, peritoneal dialysis, and critical care services. Joint venture with AdCem targeting West Africa's dialysis shortage at approximately 50% reduced cost
4. Telemedicine / Virtual Consultations: Revenue from virtual medical consultations through the CareOne App, including mental health services, follow-up appointments, and specialist consultations available 24/7
5. Digital Infrastructure Licensing: Providing digital hospital infrastructure (EHR, patient management systems, telemedicine) to partner hospitals as part of network integration

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

CareOne Digital Hospitals operates Nigeria's first digital hospital network, aggregating partner hospitals under three commercial models (fixed payment, percentage-of-revenue, and profit-sharing) and delivering care to patients through a unified mobile app that combines telemedicine, electronic health records, appointment booking, emergency ambulance dispatch, and AI-assisted clinical decision support. The company also runs specialty verticals including AdOne (AI-optimized dialysis), NeoLife (neonatal care), Dunduke (fertility), and a Virtual Mental Wellness Programme, and offers free services such as antenatal care, pre-conceptual care, and emergency ambulance to drive patient acquisition.

Product overview

CareOne Digital Hospitals operates Nigeria's first digital hospital network, combining trusted physical hospitals with easy digital access through its CareOne App platform. The portfolio includes AdOne (solar-powered, AI-optimised dialysis ecosystem built with AdCem), the CareOne App (for appointment booking, video consultations, and secure medical records), NeoLife Babies Hospital (100-bed neonatal facility in Kano), the MWAN Mobile Antenatal Clinic, Free Antenatal Care and Free Pre-Conceptual Care programmes, Free Emergency Ambulance Service in Port Harcourt, the CareOne Virtual Mental Wellness Programme, Dunduke fertility services, and the CareOne Brokerage Scheme. The network currently encompasses 15 hospital partner locations across Nigeria.

Differentiator

Problem solved

Functional benefit

Brands

• AdOne: West Africa's first integrated dialysis ecosystem - a joint venture with AdCem providing solar-powered dialysis, AI-optimized haemodialysis, home-based peritoneal kits, and remote patient monitoring at roughly half the usual cost.
• NeoLife Babies Hospital
• Dunduke by CareOne
• MWAN Mobile Antenatal Clinic
• CareOne Virtual Mental Wellness Programme

Products and services

• CareOne App A unified mobile application for patients that enables telemedicine consultations, hospital search and selection, appointment booking, emergency ambulance requests, and access to portable electronic health records across all CareOne network hospitals. Available via subscription for telemedicine services.
• AdOne Dialysis Ecosystem An AI-optimized dialysis service combining AdOne Dialysis in-facility treatment with AdOne Connect, a remote monitoring service that connects patients and care teams for continuous dialysis management. Targeted at patients with chronic kidney disease.
• NeoLife Babies Hospital A specialty neonatal care offering within the CareOne network providing dedicated facilities and clinical services for newborn babies, including preterm and critical newborn care.
• MWAN Mobile Antenatal Clinic A mobile health clinic delivering antenatal care services to women in underserved communities, supporting prenatal monitoring and maternal health outside of fixed hospital facilities.
• Free Antenatal Care A free antenatal care offering for expectant mothers, providing prenatal consultations and monitoring at no cost to the patient as part of CareOne's patient acquisition strategy.
• Free Pre-Conceptual Care A free pre-conceptual care program providing counseling and clinical preparation for prospective parents, offered as part of CareOne's patient acquisition and preventive health strategy.
• Free Emergency Ambulance Service A free emergency ambulance service accessible through the CareOne App, providing rapid dispatch and transport to CareOne network hospitals for patients in medical emergencies.
• CareOne Virtual Mental Wellness Programme A virtual mental wellness program offering remote consultations, counseling, and ongoing mental health support delivered via CareOne's telemedicine platform.
• Dunduke by CareOne A fertility services offering under the CareOne network providing assisted reproductive services including In Vitro Fertilization (IVF) at a packaged price of ₦2.85 million, targeted at individuals and couples seeking fertility treatment.
• CareOne Brokerage Scheme A brokerage scheme enabling brokers and HMOs to refer patients into the CareOne network hospitals, generating commission-based revenue for CareOne and its broker partners.
• CareOne Digital Hospital Network / CareOne Management CareOne's core B2B offering through which private hospital owners can hand over operations to CareOne under three commercial models: fixed payment, percentage-of-revenue, or profit-sharing. CareOne brings digital infrastructure, AI clinical decision support, portable EHR, and shared clinical resources to the partner hospital. Targeted at owners of private hospitals with at least 10 beds and at least 2 years of operation.
• CareOne Telemedicine Subscription A monthly subscription telemedicine service via the CareOne App providing 24/7 virtual consultations with doctors, available at a subscription price of ₦3,000 per month.

Quantifiable outcome

• 3X revenue increase for partner hospitals within 6 months
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• AdCemcoreStrategic or Co-development PartnerJoint venture partnership with AdCem (West Africa's largest dialysis provider) to create AdOne - West Africa's first integrated dialysis ecosystem. CareOne provides hospital network access while AdCem contributes dialysis expertise and supply chain optimization. The venture aims to deliver life-saving renal care at half the usual cost through AI-optimized haemodialysis, home-based peritoneal kits, and remote monitoring.
• Medical Women's Association of Nigeria (MWAN)coreStrategic or Co-development PartnerPartnership with MWAN (nationwide body of female medical and dental practitioners) to operate the MWAN Mobile Antenatal Clinic. CareOne provides hospital network and digital infrastructure while MWAN contributes doctors and community health expertise to bring free antenatal checkups directly to underserved communities.
• Outreach Children's HospitalcoreStrategic or Co-development PartnerPartnership with Outreach Children's Hospital to build NeoLife Babies Hospital in Kano - Africa's largest dedicated neonatal facility with 100 beds. The joint venture addresses Northern Nigeria's neonatal care gap with advanced NICU care, surgery, and telemedicine for newborns.
• Bergstein Health GroupcoreChannel Partner/ Reseller/ DistributorBergstein Health Group serves as the head office location for CareOne operations. Multiple Bergstein hospital branches (Odogunyan, Ebute, Sabo) are integrated into the CareOne network as partner facilities providing comprehensive healthcare services.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• mPharma: Ghana/Nigeria-headquartered African healthcare platform operating pharmacy and patient care networks with digital infrastructure — comparable cross-border healthcare aggregation model in West Africa.
• Helium Health: Nigeria-headquartered healthtech providing EHR, hospital management software, and telehealth across West African hospitals — closest direct comparable in Nigerian digital hospital infrastructure and managed-care software.
• EHA Clinics: Operates a multi-specialty clinic network across Nigeria with integrated digital patient records and telemedicine — directly comparable physical-and-digital care delivery model in the same Nigerian market.

Regional players

• Avenue Healthcare: Kenya-based hospital and clinic network with outpatient and inpatient services across East Africa — comparable multi-site hospital operator model in a different African geography.

Broad incumbents

• Babylon Health (eMed): Digital primary care and AI-driven triage platform; comparable in combining AI clinical decision support with virtual consultations, though with very different geographic focus.
• Crossover Health: US-based operator of employer-sponsored primary care clinics with integrated digital tools — comparable in combining physical care network, telemedicine, and digital health records, though serving a very different customer base.
• Aster DM Healthcare: Large emerging-markets hospital and clinic operator with hospitals, clinics, and pharmacies across the Middle East, Africa, and India — comparable integrated healthcare delivery model with digital touchpoints.
• Kry / Livi (Sweden/UK): European digital primary care provider combining virtual consultations with physical clinic partnerships — comparable digital-front-door and hybrid care model, albeit in regulated European markets.
• Reliance Hospitals (Reliance Foundation): Indian multi-specialty tertiary hospital network backed by a large conglomerate; comparable in operating an integrated digital hospital network at scale, though with substantially more capital and infrastructure.
• Teladoc Health: Global incumbent in virtual care and telehealth; comparable as a provider of telemedicine and virtual primary care, though operating at vastly larger scale and breadth than CareOne.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/careoneng
• Instagraminstagram.com/careoneng
• LinkedInlinkedin.com/company/careone-digital-hospitals

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Careone Digital Hospitals