agidom

What agidom does

Agidom is a French services à la personne (personal services) provider founded in September 2007 by Rémi Domenjoud and a co-founder, headquartered at 151 rue de Verdun, Suresnes. Operating under the legal entity DOM SERVICE ET DOMICILE with €25,000 of share capital, the company delivers in-home personal assistance and household services to elderly individuals in loss of autonomy and to persons with disabilities across Greater Paris, specifically central Paris (5e–15e arrondissements), Hauts-de-Seine center (Suresnes, Puteaux, Rueil-Malmaison, Saint-Cloud, Nanterre, Vaucresson, Garches), and Hauts-de-Seine North and South. Service delivery is via three physical branches (Suresnes, Paris 15e, Rueil-Malmaison) and employed auxiliaries de vie dispatched to clients' homes, with stated 24/7 emergency on-call capacity.

The company's core offerings split into two categories: Aide à la personne (personal care including bathing, dressing, getting up and going to bed, meal preparation, gentle gymnastics/balance work, and transportation accompaniment) and Services de la maison (housekeeping, ironing, gardening, handyman repairs, and computer assistance). The technology layer is minimal — a WordPress/Elementor website (built by CVMH Solutions, hosted by OVH) — supplemented by partner-connected devices: the Sunday Box (with Telegrafik) for family-to-TV connectivity, and the OYES device integrated in July 2024 for isolation prevention. Agidom holds the mandatory agrément qualité certification and URSSAF authorization to deliver the immediate 50% tax credit advance (avance immédiate de crédit d'impôt), and assists clients with APA (Allocation Personnalisée d'Autonomie) and PCH (Prestation de Compensation du Handicap) paperwork.

The business model is a service-provider (prestataire) recurring model in which Agidom is the legal employer of caregivers, charging clients on a pay-as-you-go hourly basis (€24.58/hour maximum APA rate for prestataire mode, €18.96/hour for direct employment, with family caregiver rates of €4.69–€7.04/hour depending on activity reduction). Clients receive a 50% tax credit on expenses, materially reducing effective cost. Distribution is fully direct-to-consumer: field sales and on-site needs assessments in the Greater Paris region, supported by word-of-mouth referrals, partnerships with local associations (Part'Ages 92, Salon des Services à la personne), and an active social media presence (Instagram, LinkedIn, Facebook, YouTube). The company is privately held, bootstrapped with no external funding or parent, has reached a milestone of 3,000 cumulative clients by July 2020 with 2,000+ active beneficiaries today, and has recently positioned itself at the national industry level through co-organization of the first national Premiers Trophées SAP in December 2024 and creation of the ORIZON social and medico-social cooperation grouping in March 2024.

Name

agidom

Legal name

DOM SERVICE ET DOMICILE

Website

https://agidom.fr

Company type

Private

Founded year

2007

Operating status

Operating

Short description

Agidom is a French home care services provider founded in 2007, operating from three branches in Greater Paris (Suresnes, Paris 15e, Rueil-Malmaison) and delivering in-home personal assistance and household services to elderly persons in loss of autonomy and to persons with disabilities under the prestataire employer model with 50% tax credit eligibility.

Ownership category

akta.pro rank

Product category

Home Care and Personal Assistance Services

NAICS

Other Individual and Family Services (62419)

SIC

Services-Personal Services (7200), Services-Help Supply Services (7363)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industries

Household Management & Lifestyle Administration (HSACAIAC), Errands, Shopping & Prescription Pickup (Non-Clinical) (HSABAAAE), Home Services Coordination & Vendor Management (HSACAIAI), Errand Running & Task Assistance (HSACAIAB)

Keywords

• Home care services
• Personal care assistance
• Elderly care services
• Disability support services
• Domestic help services

Headquarters

HQ city

Suresnes

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Prestataire Mode Services: Agidom operates as employer of caregivers and service personnel, providing services directly to clients. Clients pay for hourly/daily services with 50% tax credit benefit. This is the primary revenue stream.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Agidom delivers in-home personal assistance and household services in the Greater Paris region through employed caregivers (auxiliaires de vie) and service professionals. The company acts as the legal employer of staff, providing personal care (bathing, dressing, mobility, meals, gentle gymnastics), domestic services (cleaning, ironing, gardening, handyman, computer assistance), accompanied transport, and administrative support for French government aids (APA, PCH, immediate 50% tax credit).

Product overview

Agidom is a home care services company (Services à la personne) founded in 2007, offering a comprehensive suite of personal assistance and household services for elderly and disabled individuals. The core offerings include personal care (bathing, dressing, meal preparation, mobility assistance, gentle gymnastics), household services (cleaning, ironing, gardening, handyman repairs, computer assistance), and transportation accompaniment. Agidom operates on a provider model where they are the employer of the caregivers. The company also facilitates access to government financial aid programs (APA, PCH) and offers immediate tax credit processing through URSSAF HOME+. Recent innovations include connected solutions like the Sunday Box (with Telegrafik) for senior social connectivity and OYES device integration for isolation prevention.

Differentiator

Problem solved

Functional benefit

Products and services

• Aide à la personne (Personal Assistance) Comprehensive in-home personal care services including help with bathing, dressing, getting up, going to bed, meal preparation, shopping, and daily activities, delivered by qualified auxiliaries de vie for elderly and disabled individuals in Greater Paris.
• Courses et repas (Shopping and Meals) Assistance with grocery shopping, meal preparation, carrying and storing groceries, and dish cleaning for clients who cannot manage these tasks independently.
• Aide au lever et coucher (Getting Up and Going to Bed Assistance) Assistance with getting in and out of bed, safety保障, and morning hygiene routines for clients with mobility limitations.
• Aide à la toilette (Bathing Assistance) Personal hygiene assistance including showering, tooth brushing, drying, and dressing support for elderly and disabled clients.
• Accompagnement véhiculé (Vehicle Accompaniment) Transportation service with driver accompaniment for medical appointments, shopping, airports, family visits, hospital trips, and cultural outings.
• Gym douce et travail de l'équilibre (Gentle Gymnastics and Balance Training) Physical activity sessions adapted for seniors including capacity assessment, physical condition preservation, balance work, learning to get up from the floor, and mobility facilitation.
• Travaux ménagers et repassage (Housework and Ironing) Home cleaning services including domestic cleaning, ironing, window washing, furniture and parquet maintenance, and spring cleaning.
• Jardinage (Gardening) Garden maintenance services including lawn mowing, watering, weeding, hedge and rose pruning, brush clearing, flower bed and balcony care, leaf collection, winter preparation, tree and plant treatment, planting, and wood fence lasuring.
• Bricolage (Handyman Services) Small repair and handyman work including furniture and shelf installation, kitchen and closet assembly, curtain and mirror hanging, wall and floor decoration/repair (painting, plaster, wallpaper, linoleum, carpet, floating parquet), minor electrical work, minor plumbing, and moving assistance.
• Assistance informatique (Computer Assistance)

Quantifiable outcome

• 2000+ beneficiaries trust the service
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered minor and core.

• Odeal (Sociel)minorGTM or Marketing Partner · 27 November 2018Partner present at Salon des Services à la personne 2018.
• PenbaseminorGTM or Marketing Partner · 27 November 2018Partner present at Salon des Services à la personne 2018.
• FESPcoreOthers · 27 November 2018Fédération des Entreprises de Services à la Personne. National federation of home services companies. Partner present at 2018 salon.
• SESPminorOthers · 27 November 2018Syndicat des Entreprises de Services à la Personne. Industry union partner.
• Pole emploiminorOthers · 27 November 2018French public employment service. Partner at 2018 salon.
• CR CESUminorGTM or Marketing Partner · 27 November 2018Centre de Réception des CESU. Partner at 2018 salon.
• IRCEM PrévoyanceminorGTM or Marketing Partner · 27 November 2018Pension and provident fund for home services sector employees. Partner at 2018 salon.
• Cap 92minorGTM or Marketing Partner · 27 November 2018Hauts-de-Seine employment and economic development agency. Partner at 2018 salon.
• Le PRIFminorGTM or Marketing Partner · 27 November 2018Prévention Retraite Ile-de-France. Regional prevention fund for retirees. Partner at 2018 salon.
• Foot Fauteuil de NanterreminorOthers · 7 June 2018Handisport association in Nanterre. AGIDOM visited training session and made a donation to support the wheelchair football team.
• TelegrafikcoreStrategic or Co-development PartnerPartnership to offer Sunday Box connected solution for seniors, enabling them to receive photos and videos from family on their TV. Tested during COVID-19 pandemic to combat isolation.
• Part'Ages 92coreStrategic or Co-development PartnerLocal partner in Hauts-de-Seine that assisted AGIDOM during COVID-19 crisis with PPE distribution to field professionals.
• Mairie de SuresnescoreStrategic or Co-development PartnerCity of Suresnes partnered with AGIDOM during COVID-19 to distribute protective equipment and support vaccination campaigns.
• Service de Soins Infirmier de SuresnesminorStrategic or Co-development PartnerHome nursing service in Suresnes, collaborated during COVID-19 pandemic response.
• Hôtel Mercure LongchampminorGTM or Marketing PartnerLocal hotel partner that supported AGIDOM during COVID-19 crisis.
• MPH (Société)minorOthersFrench wholesaler of hygiene products from whom AGIDOM purchased virucides and PPE at cost price to supply clients and staff during mask shortage.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• APEF (Aide aux Personnes et aux Familles): National franchise network providing personal and household services across France. Comparable on multi-service portfolio (ménage, garde, jardinage, bricolage) and the same agrément qualité / 50% crédit d'impôt positioning.
• Ages & Vie: French specialist in elderly in-home support with a focus on autonomy preservation and aging-in-place. Directly comparable on APA-funded elderly care and household coordination services.
• France Présence: Network of approved home services providers (association model) operating in multiple French regions with comparable personal and household services portfolio.
• Générale des Services: One of the oldest French home services franchise networks with national coverage. Directly comparable on service breadth (housekeeping, gardening, handyman, IT assistance, personal care) and B2C branch-based distribution.
• Senior Compagnie: French franchise network dedicated to elderly in-home care (aide aux personnes âgées), offering personal care, household help, and accompaniment. Directly comparable on elderly-focused value proposition and APA-funded services.
• Services à Dom: French personal services provider with comparable multi-service offering (aide à la personne, ménage, jardinage, bricolage) and similar target market. Co-recipient with Agidom of the 2024 national SAP trophies.
• O2 (Maison & Services): Largest French personal and household services franchise operator, offering aide à la personne, ménage, garde d'enfants and jardinage under a national agency network. Directly comparable on service mix, regulatory certifications, and target segments (elderly, families, active professionals).
• Domidom: National French home care and personal services franchise with a focus on elderly and dependent populations. Comparable in service portfolio, regulatory positioning (agrément), and D2C branch-based distribution.
• Adhap Services: National network specializing in personal assistance for elderly and disabled individuals, with similar agrément qualité positioning and APA/PCH support. Co-recipient with Agidom of the 2024 national SAP trophies.

Emerging players

• Cap Vital Santé: French provider of home health and personal care services with regional agency presence. Comparable on elderly and disabled care positioning, though more weighted toward medical/DME than Agidom's pure personal-services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@agidoms5342/featured
• Facebookfacebook.com/www.agidom.fr/?locale=fr_FR
• LinkedInlinkedin.com/company/agidom-services
• Instagraminstagram.com/agidomservices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about agidom