carleton place

What carleton place does

The Town of Carleton Place is a municipal corporation operating under Ontario's Municipal Act, providing governance, infrastructure, recreation, and community services to the residents, businesses, and visitors of Carleton Place — a town in Lanark County, Ontario, Canada, located along the Mississippi River. Founded in 1834 and currently led by Mayor Toby Randell and a seven-member Council (2022-2026 term), the Town delivers essential services including drinking water treatment and distribution, sewage collection and treatment (operated under contract by the Ontario Clean Water Agency), emergency services (fire and policing via the Lanark County OPP Detachment), waste collection, road maintenance, recreation facilities (pool, arena, parks, trails), and planning and development approvals.

Core operational infrastructure includes a WordPress-based municipal website, Zoom video conferencing for Council meetings, YouTube for archived video recordings (launched August 12, 2025), live Facebook streaming of Council sessions, and online service portals including Virtual Town Hall and Report an Issue. The Town has invested in long-range planning frameworks including the Transportation Master Plan, Water and Wastewater Master Plan, WWTP Expansion Environmental Assessments, Strategic Properties review, and an ongoing Transit Feasibility Study that models service needs over a 20-year horizon to accommodate a population projected to double.

The business model is funded through multiple recurring and usage-based streams: property taxes (subscription recurring on residential and commercial assessments), quarterly water and sewer utility fees (e.g., $262.52-$334.66 per quarter depending on household size and service tier, regulated by By-law No. 74-2025), usage-based recreation fees (pool rentals from $38.75/hr for residents up to $479.00/hr for non-contributing visitors), transaction-based planning and development fees, and provincial/federal grants including Ontario's Inclusive Community Grants. Customer segments span residents (primary), visitors, and local businesses served through the Downtown Carleton Place BIA. The Town is governed under Ontario Regulation 588/17 for asset management and Ontario Regulation 170/03 for drinking water standards, with mandatory compliance to the AODA Accessibility for Ontarians with Disabilities Act and the Community Safety and Policing Act.

Name

carleton place

Legal name

Corporation of The Town of Carleton Place

Website

https://carletonplace.ca

Company type

Private

Founded year

1834

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Carleton Place is a municipal corporation in Lanark County, Ontario, Canada, providing governance, water and sewer utilities, emergency services, recreation facilities, and community programming to residents, local businesses, and visitors within its geographic boundaries. Revenue is funded through property taxes, quarterly utility fees, development fees, recreation charges, and provincial/federal grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Water Supply (4941)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Water and wastewater utilities
• Recreation facilities management
• Land use planning
• Community development

Headquarters

HQ city

Carleton Place

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property assessments
2. Water and Sewer Utility Fees: Quarterly water and sewer charges based on household size. Rates: $262.52-$299.30 per quarter depending on household size and services. Due dates are first business day of February, May, August, and November.
3. Recreation Facility Fees: Revenue from pool rentals, arena access, and recreation programming
4. Planning and Development Fees: Fees for development services, building permits, and planning applications
5. Provincial/Federal Grants: Funding from upper levels of government for infrastructure projects such as the Ottawa Valley Recreational Trail enhancements through Ontario's Inclusive Community Grants

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Town of Carleton Place delivers core municipal government services to its residents and businesses, including water and wastewater treatment and distribution, recreation facilities and programming, parks, waste collection, fire and emergency services, parking, land-use planning and building permits, and community events. It also administers a Community Improvement Plan offering facade improvement and small business loans to local commercial operators and serves as a contracting partner for shared services with neighbouring Lanark County municipalities.

Product overview

Carleton Place is a municipal government website that provides residents with access to town services, community information, recreation facilities, and civic engagement tools. The site functions as a centralized portal for municipal operations rather than a technology product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Wastewater Utility Services
• Recreation Facilities and Programming Operation of the Beckwith Park outdoor pool, the Carleton Place Arena, sports fields, parks, and seasonal recreation programming for residents and visitors.
• Municipal Facility Rentals Rental of Town-owned halls, sports fields, and community spaces to residents and non-residents for events, ceremonies, and sports activities.
• Community Event Programming Organization and delivery of community events including Canada Day festivities, the River Run, and the Santa Claus Parade for residents and regional visitors.
• Planning and Building Permits Processing of land-use planning applications, building permits, and development approvals under the Official Plan and Development Charges framework for property owners and developers.
• Community Improvement Plan Financing Facade improvement grants and small business loans administered by the Town under its Community Improvement Plan to support local commercial property owners and small businesses.
• Fire and Emergency Services Fire suppression, prevention, and emergency response services delivered to Carleton Place residents, businesses, and partner municipalities under shared service agreements.
• Parking Services Public parking operations and enforcement within the Town of Carleton Place for residents, businesses, and visitors.
• Waste Collection Curbside waste and recycling collection services for residential and commercial properties within the Town.
• Cemetery Services Operation of municipal cemetery facilities and burial services, with shared service arrangements with neighbouring municipalities.

Quantifiable outcome

• Chlorine levels maintained at 1.0-1.50 mg/L, within Safe Drinking Water Act optimal range of 1-3 mg/L
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Minto OttawaminorGTM or Marketing Partner · 3 October 2025Presenting sponsor for Pumpkinfest Weekend 2025 (October 3-5). Minto Ottawa, a real estate developer, sponsors the major community festival organized by the Town of Carleton Place, Downtown Carleton Place BIA, and Carleton Place Tourism.
• Lepine ApartmentsminorGTM or Marketing Partner · 3 October 2025Presenting sponsor for Pumpkinfest Weekend 2025 and returning presenting sponsor for Jammin' At The Junction summer concert series. Lepine Apartments is a local housing provider supporting community events.
• Turpin KiaminorGTM or Marketing Partner · 3 October 2025Presenting sponsor for Pumpkinfest Weekend 2025. Local automotive dealership supporting the community festival.
• Rona Carleton PlaceminorGTM or Marketing Partner · 3 October 2025Presenting sponsor for Pumpkinfest Weekend 2025 and provides parking lot for shuttle service during the event. Local hardware/home improvement store supporting the community festival.
• Downtown Carleton Place BIAcoreStrategic or Co-development Partner · 3 October 2025Business Improvement Area organization that co-presents major community events including Pumpkinfest Weekend with the Town. BIA represents downtown businesses and collaborates on events that drive foot traffic to local merchants.
• Carleton Place TourismcoreStrategic or Co-development Partner · 3 October 2025Tourism organization that co-presents major community events including Pumpkinfest Weekend with the Town. Promotes Carleton Place as a visitor destination including heritage sites, trails, and downtown shopping/dining.
• Ontario Clean Water AgencycoreImplementation/ SI/ Consulting PartnerProvincial agency contracted by the Town to operate the Water Treatment Plant, Wastewater Treatment Plant, wastewater pumping stations, and Water Tower. Responsible for water treatment using Mississippi River as source water.
• Ontario Provincial Police (OPP)coreImplementation/ SI/ Consulting PartnerPolicing services provided to Carleton Place through Lanark County OPP Detachment. Town represented on OPP Detachment Board through Councillor Dena Comley.
• Mississippi-Rideau Source Protection RegionminorImplementation/ SI/ Consulting PartnerSource protection organization responsible for protecting municipal drinking water supply. Administers Mississippi-Rideau Source Protection Plan effective since 2015, providing policies to protect drinking water from contamination threats.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• City of Ottawa: Upper-tier municipality that Carleton Place sits within commuting distance of; operates the same categories of services (water, transit planning, recreation, planning approvals) at much greater scale, providing a regional benchmark.
• Lanark County: Upper-tier county government that co-ordinates regional services (social services, forestry, OPP detachment board on which Carleton Place sits) and shares a public works and planning relationship with member municipalities.

Direct peers

• Town of Renfrew: Eastern Ontario town of similar size and service mix, including municipal water/wastewater, recreation, OPP policing, and downtown revitalization programs — strong comparable on operational structure.
• Beckwith Township: Neighbouring Lanark County municipality sharing the Carleton Place commuting shed; provides a comparable lower-tier rural/urban municipal service mix including roads, waste, fire and recreation.
• Town of Perth: Heritage Lanark County town with overlapping service mix — municipal water/sewer, arena/pool operations, BIA, and active community programming — and a comparable population base.
• Town of Mississippi Mills: Adjacent Lanark County municipality of comparable scale, providing the same full slate of municipal services (water, sewer, recreation, planning, fire) to a similarly sized population along the Mississippi River corridor.
• Town of Arnprior: Eastern Ontario town of similar size operating municipal water/sewer, recreation, planning and fire services with an active downtown BIA — a near-twin for service scope and population scale.
• Town of Smiths Falls: Larger Lanark County municipality operating full-service water/wastewater utilities, recreation facilities, OPP-contracted policing, and downtown BIA — directly comparable to Carleton Place's operating model.
• Township of Rideau Lakes: Lanark County-adjacent township operating recreation facilities, water systems in hamlets, and trails infrastructure — comparable in master-planning and asset-management profile.

Others

• Ontario Clean Water Agency (OCWA): Provincial agency that operates Carleton Place's water and wastewater treatment plants under contract; an operational partner and template for how the town delivers its regulated utility services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/townofcarletonplace
• Facebookfacebook.com/CarletonPlaceTownHall
• LinkedInlinkedin.com/company/carleton-place-aquatic-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about carleton place