What aacc does

AACC Systems Ltd is an Israeli managed IT services provider founded in 1997 and headquartered in Rehovot, operating as a one-stop-shop for the IT needs of Israeli businesses. The company delivers services across five clusters: cloud computing (Microsoft 365, Microsoft Azure, AWS, Ahsay cloud backup); cloud telephony (Centrix Cloud PBX with WhatsApp and CRM integration, plus Asterisk-based short-code "Kohavit" service); IT infrastructure and managed retainer packages (VIP Retainer, Basic Retainer, bank-of-hours); cybersecurity (FortiGate firewalls, Acronis Cyber Protect Cloud, SentinelOne EDR, Sophos MDR, Avanan email security, ESET endpoint); and communications infrastructure (optical fiber deployment, branch connectivity, office IT setup). AACC is not a product company; it resells and implements third-party platforms and holds Microsoft Silver and Acronis Gold partner certifications along with ISO 9001.

The company maintains a primarily remote delivery model with on-site technician visits within the Gedera-Hadera zone (₪250/hour plus VAT, plus a ₪150/hour travel surcharge beyond the zone). Its customer base spans "hundreds of businesses" across Israel, including medical clinics, investment houses, shopping malls, retail chains, technology firms, agricultural exporters, and financial services companies, with named logos ranging from Forst Investment House and DCMS to Renanaim Mall and Refael Medical Center. The firm is privately held and founder-managed by Asaf Shmuel and Aviram Shmuel, with no disclosed external investors or parent company.

Revenue mechanics are predominantly subscription-retainer: monthly VIP and Basic retainer plans, bank-of-hours pre-purchases (₪1,600 minimum excluding VAT), cloud subscription reselling with implementation fees, recurring per-seat charges for Microsoft 365 and Centrix PBX, and one-time project fees for computing infrastructure deployments. The company emphasizes proactive maintenance, regulatory compliance support for healthcare and financial verticals, and 24/7 managed IT support as its functional value proposition.

Name

aacc

Legal name

AACC SYSTEMS LTD

Website

https://aacc.co.il

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

AACC Systems Ltd is an Israeli managed IT services provider founded in 1997, offering cloud computing, cloud PBX telephony, cybersecurity, and IT infrastructure retainer services to hundreds of businesses, medical clinics, and investment firms across Israel.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Identity & Access Management (IAM) Administration Services (BPAEABAJ)

Keywords

• Managed IT services
• Cloud computing services
• Cybersecurity solutions
• Cloud PBX telephony
• Business IT consulting

Headquarters

HQ city

Rehovot

HQ country

Israel

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Retainer Services: Monthly retainer plans (VIP Retainer and Basic Retainer) providing ongoing IT support, maintenance, and management. Services include remote support, on-site visits, system monitoring, and proactive maintenance.
2. Hourly / Bank of Hours Services: Pay-as-you-go or 'bank of hours' model where clients purchase a block of support hours. Minimum price of 1,600 ₪ excluding VAT for computing services.
3. Cloud Services (Microsoft 365, Azure, AWS, Virtual Servers): Resale and implementation of cloud subscriptions including Microsoft 365, Azure, AWS, and virtual server hosting. Revenue generated through licensing and implementation fees.
4. Cloud PBX / Telecommunications: Monthly subscription for cloud-based phone system (Centrix). Additional charges for technician on-site visits (250 ₪/hour + VAT) and travel beyond Gedera-Hadera region (150 ₪/hour).
5. Security Solutions (FortiGate, Acronis, SentinelOne, Sophos): Sale and implementation of security products including firewalls, antivirus, and cybersecurity solutions. Includes ongoing management and licensing fees.
6. Computing Infrastructure Projects: One-time fees for setting up computing systems, network infrastructure, server rooms, and office IT deployments. Also includes project management fees.
7. Internet Trunk / Star Services: Virtual phone number service with 199 ₪/month (from another carrier) including smart routing, business hours configuration, and ringback tones.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

AACC Systems is an Israeli managed IT services provider (MSP) established in 1997, delivering end-to-end IT solutions to businesses across Israel. The company functions as a one-stop shop offering cloud computing (Microsoft 365, Azure, AWS, Ahsay cloud backup), cloud-based telephony (Centrix PBX), cybersecurity (FortiGate, Acronis, SentinelOne, Sophos, ESET), network and communications infrastructure, and ongoing IT retainer support. It also provides specialized IT services for medical clinics and investment firms requiring regulatory compliance.

Product overview

AACC (AACC Systems Ltd) is an Israeli IT services company established in 1997, operating as a managed IT services provider (MSP) that functions as a one-stop-shop for business IT needs. The portfolio is organized around five service clusters: (1) Cloud Computing — encompassing Microsoft 365 (as a Silver Microsoft partner), Amazon AWS, Microsoft Azure, and Ahsay cloud backup platform; (2) Cloud Telephony — the Centrix Cloud PBX (virtual IP-PBX) and Asterisk-based Kohavit star-code service with WhatsApp and CRM integration; (3) IT Infrastructure & Computing — servers, network setup, office IT deployment, managed IT retainer packages (VIP Retainer, Remote Support, Expert Services), and specialized vertical solutions for medical clinics and investment firms; (4) Cybersecurity — spanning Acronis Cyber Protect Cloud, FortiGate next-generation firewalls (Fortinet authorized reseller), SentinelOne endpoint detection, Sophos MDR, and ESET organizational antivirus; (5) Communications Infrastructure — optical fiber deployment, branch connectivity, office setup, and communication infrastructure maintenance. The company holds ISO 9001 certification and has been operating since 1997, with headquarters in Rehovot, Israel.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services (VIP Retainer / Basic Retainer) Recurring managed IT support plans sold to businesses and organizations in Israel, bundling remote helpdesk, on-site technician visits, system monitoring, and proactive maintenance for all computing systems.
• Bank of Hours / Hourly IT Support Pay-as-you-go IT support package where clients purchase a block of support hours (minimum 1,600 ILS excluding VAT). Designed for businesses needing flexible on-demand technical support without a full retainer commitment.
• Centrix Cloud PBX (Virtual Phone System) Cloud-based IP telephony system (virtual PBX) for businesses, offering dynamic call routing, call recording, IVR, video conferencing, WhatsApp integration, browser softphone (WebRTC), CRM connectivity, and multi-branch connectivity on a per-user monthly subscription.
• Microsoft 365 Implementation Services Resale, migration, implementation, and ongoing support for Microsoft 365 subscriptions (Business Basic and Business Standard tiers) as a Microsoft Silver partner. Targets Israeli businesses adopting cloud productivity suites.
• Microsoft Azure Cloud Services Authorized Azure partner services including IaaS/PaaS implementation, infrastructure deployment, automated security patching, advanced security protections, and ongoing managed cloud environments.
• AWS (Amazon Web Services) Cloud Services Authorized AWS reseller providing cloud consulting, migration, and managed services for AWS infrastructure including EC2 virtual servers, RDS databases, S3 storage, and Lightsail hosting, with assessment, implementation, and support.
• Ahsay Cloud Backup Platform Cloud backup service built on the Ahsay platform providing triple-layer data protection across 3 global data centers, automated scheduling, 128-bit encryption, 99.9% uptime SLA, and 24/7 instant recovery with support for SQL DB and VHD file backups.
• Acronis Cyber Protect Cloud Backup Integrated backup and cybersecurity platform delivered through Gold-certified Acronis partnership, combining backup, disaster recovery, AI-powered anti-malware, and ransomware protection covering Windows, Linux, Microsoft 365, and Google Workspace environments.
• FortiGate Firewall and Network Security Authorized Fortinet reseller and implementer of FortiGate next-generation firewalls and UTM, providing firewall, antivirus, intrusion prevention, web filtering, and anti-spam solutions for organizations.
• ESET Endpoint Protection Organizational antivirus and endpoint security solutions from ESET, including ESET Endpoint Protection Advanced (management console, endpoint, device, and server security) and ESET Secure Business (adds email security, full-disk encryption, and cloud sandboxing).
• Kohavit for Business (Star Number Service) Short dial-code phone number service that maps a memorable asterisk-prefixed short number (e.g., *1234) to the business's existing phone line. Includes smart routing, business hours configuration, and call analytics.
• Medical Clinic Computing Services Specialized IT services for medical clinics and healthcare organizations in Israel, including EMR/EHR system integration (EMG, ultrasound, PACS), insurance regulatory compliance, secure data backup, and cybersecurity tailored to medical data protection requirements.
• Investment Firm Computing Services Specialized IT services for investment firms and financial organizations designed to meet Bank of Israel, Ministry of Finance, and banking regulatory requirements. Includes trading system support, data compartmentalization, and compliance-aligned IT infrastructure.
• IT Project Management Services End-to-end IT project management covering vendor coordination, communication infrastructure planning, server room setup, and ongoing maintenance for office relocations and system upgrades.
• Virtual Server / VPS Hosting Virtual private server (VPS) hosting delivered through AACC's cloud infrastructure, with options for dedicated servers, application-specific servers, and high-performance configurations sized to organizational needs.
• Optical Fiber Infrastructure Deployment Optical fiber planning, deployment, splicing, and maintenance services for organizations, enabling high-speed, secure data transmission free from distance limitations or electromagnetic interference. Provided in partnership with Israeli telecom carriers.

Quantifiable outcome

• 99.9% system uptime for cloud backup services
• +1 more outcomes

Named customers26 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationAACC is a Microsoft Silver partner, providing implementation, migration, and support for Microsoft 365, Azure, and related Microsoft cloud services. The company has been providing Microsoft 365 support since the product's launch in 2011.
• AcroniscoreTechnology or IntegrationAACC is a Gold-certified Acronis partner, providing Acronis Cyber Protect Cloud and backup solutions. The company holds Acronis Gold partner certification for installation and maintenance of Acronis cloud solutions.
• AWS (Amazon Web Services)coreTechnology or IntegrationAACC is an authorized AWS provider offering cloud consulting, migration, and managed services for AWS infrastructure including EC2, RDS, S3, and Lightsail.
• Microsoft AzurecoreTechnology or IntegrationAACC is a certified Azure partner providing PAAS and IAAS cloud solutions, infrastructure implementation, and ongoing management of Azure environments.
• FortinetcoreTechnology or IntegrationAACC is an authorized Fortinet reseller and implementer of FortiGate security products, providing firewall, anti-virus, intrusion prevention, web filtering, and anti-spam solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Taldor: Long-established Israeli IT services provider delivering managed services, infrastructure, and integration to Israeli enterprises. Directly comparable on geography, service mix, and target customer.
• AllCloud: Israel-headquartered cloud MSP focused on AWS and Azure implementation and managed services. Direct competitor in the same Israeli cloud-and-managed-IT niche, with similar SMB-to-mid-market customer profile and recurring managed-services revenue model.
• MedOne: Israeli cloud infrastructure and managed hosting provider serving business customers with IaaS, backup, and managed services. Overlaps with AACC's virtual server, cloud, and backup delivery in the domestic market.
• CloudZone: Israeli cloud services and managed-services provider with deep AWS, Azure, and Google Cloud expertise. Comparable as a same-country MSP pursuing multi-cloud managed engagements with SMB and mid-market clients.
• Hilan Tech: Israeli IT services and solutions company serving enterprise and SMB clients with managed services, cloud, and integration offerings. Comparable in customer profile and Israeli market positioning to AACC.

Broad incumbents

• Ness Technologies: Large Israeli IT services firm delivering consulting, system integration, and managed services across multiple verticals. Comparable on managed IT and infrastructure services but at materially larger scale than AACC.
• Kyndryl: Global IT infrastructure services provider spun out of IBM, managing enterprise hybrid cloud, security, and network environments. Comparable on managed IT infrastructure and security delivery though focused on very-large-enterprise customers.
• Rackspace Technology: Global multi-cloud managed services provider across AWS, Azure, and Google Cloud with managed security and managed applications offerings. Comparable on cloud managed services and security portfolio though at much greater scale and global scope.
• Matrix IT: One of Israel's largest IT services and solutions groups with broad portfolio including managed services, cloud, and integration. A larger incumbent offering overlapping capabilities at greater scale.
• DXC Technology: Global IT services and solutions provider with broad managed services, cloud, security, and workplace offerings. Overlaps with AACC's managed IT, cloud, and security stack at much larger scale and international footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aacc-systems-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about aacc