eassist.com

What eassist.com does

eAssist Dental Solutions (legal entity eAssist, Inc.) is a privately held US dental revenue cycle management (RCM) provider headquartered in American Fork, Utah, with regional offices in Sunnyvale, Dallas, and Fairfax. The company serves more than 3,000 active dental practices nationwide across individual practices, Dental Service Organizations (DSOs), and specialty groups such as OMS and periodontics, delivering outsourced insurance billing, patient billing, insurance verification, credentialing, PPO negotiation, EFT reconciliation, accounting, and medical-dental crossover billing.

The operating model combines a labor-intensive US-based service delivery layer — described as 1,600+ trained dental billing specialists — with a proprietary AI layer called Copilot AI (the "Clean Claims Engine") that automates claim submission, detects denial anomalies, and applies coding intelligence. Services are bundled with exclusive access to Practice Booster's Online Code Advisor and Dr. Charles Blair's Coding with Confidence, and the company maintains a strategic partnership with Unitas PPO Solutions for PPO enrollment and credentialing. Customers report outcomes of +54% billable collections, -29% Net A/R 90+, and +44% total production in the first 60 days, with $22B+ in insurance dollars collected for practices to date.

Commercially, eAssist operates a sales-led, direct-to-practice GTM with a self-serve consultation booking channel for individual practices and a field sales motion for enterprise DSO accounts. Pricing is subscription-based and tied to monthly collections, aligning revenue with practice volume rather than seat counts. Marketing is built on a heavy educational content engine (blog, eBooks, webinars, podcasts, case studies, SEO), supplemented by a dental consultant referral network and industry speaking presence. The company has no disclosed institutional funding, parent entity, or subsidiaries, and operates as an independent private corporation domiciled in Utah.

Name

eassist.com

Legal name

eAssist, Inc.

Website

https://eassist.com

Company type

Private

Operating status

Operating

Short description

eAssist Dental Solutions is a US-based dental revenue cycle management provider serving 3,000+ practices with outsourced insurance billing, patient billing, verification, credentialing, and accounting services. It combines 1,600+ US-based billing specialists with its proprietary Copilot AI Clean Claims Engine.

Ownership category

akta.pro rank

Product category

Dental Revenue Cycle Management

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Accounts Receivable (Invoicing, Cash Application, Deductions) (BPAAAGAB)

akta.pro secondary industry

Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)

Keywords

• Dental billing services
• Revenue cycle management
• Dental insurance billing
• Patient billing
• Dental credentialing

Headquarters

HQ city

American Fork

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Dental Insurance Billing Services: Revenue cycle management services for dental practices including claims submission, denial follow-up, and insurance collections. Priced based on monthly collections, providing transparent, scalable pricing tailored to practice size and service needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

eAssist provides outsourced dental revenue cycle management services for US dental practices and DSOs, combining 1,600+ US-based billing professionals with proprietary AI-powered Copilot technology. Its offering spans the full revenue cycle — insurance claim submission and follow-up, patient billing, insurance verification, EFT and deposit reconciliation, dental accounting, OMS specialty and medical-dental crossover billing, credentialing, and PPO negotiation — priced as a recurring percentage of monthly collections.

Product overview

eAssist Dental Solutions is a comprehensive dental revenue cycle management (RCM) platform that provides outsourced dental billing services to over 3,000 practices nationwide. The platform operates as a unified service offering built around a core team of 1,600+ US-based billing professionals combined with proprietary AI technology (Copilot AI / Clean Claims Engine). Key service modules include: Dental Insurance Billing, Dental Patient Billing, Dental Insurance Verification, Dental Accounting, EFT Reconciliation, OMS Specialty Billing, Advanced Medical Billing, Dental Credentialing, and PPO Negotiation. The platform integrates complementary resources including Practice Booster's Online Code Advisor and Coding with Confidence by Dr. Charles Blair for dental coding guidance. The AI-powered Copilot works alongside human specialists to automate claims processing, detect anomalies, and reduce denials while the human team handles follow-ups, appeals, and escalations.

Differentiator

Problem solved

Functional benefit

Brands

• Copilot AI: AI-powered dental billing technology and Clean Claims Engine
• eAssist Dental Billing
• eAssist Patient Billing
• eAssist Insurance Verification
• eAssist Dental Accounting
• eAssist OMS Specialty Billing
• eAssist Advanced Medical Billing

Products and services

• Dental Insurance Billing Service End-to-end dental insurance billing — claim submissions, denial follow-ups, escalations, and daily reporting — aimed at collecting 100% of rightful insurance reimbursements and keeping insurance A/R over 90 days near zero.
• Dental Patient Billing Service Outsourced patient balance collection for dental practices, including statements, follow-up, and payment plan management to recover outstanding patient balances.
• Dental Insurance Verification Verifies patient insurance eligibility and breakdowns benefits ahead of appointments to reduce claim denials and improve collections preparation.
• Dental Accounting & Bookkeeping Outsourced reconciliation, reporting, and bookkeeping with accurate deposit matching and monthly P&Ls for dental practices.
• EFT & Deposit Reconciliation Reconciles every payment type — EFT, ERA, and VCC — daily with complete transparency and accurate claim matching.
• OMS Specialty Billing Medical claim submissions for oral and maxillofacial surgery procedures including sleep apnea, trauma, Botox, and TMD treatments, capturing revenue often missed by standard dental billing.
• Advanced Medical Billing Submits claims to both dental and medical payers to capture crossover claims that standard dental-only billing often misses.
• Dental Credentialing Credentialing services delivered through partnership with Unitas PPO Solutions for quick and correct provider enrollment with insurance plans.
• PPO Negotiation PPO enrollment and strategy services through partner Unitas PPO Solutions, handling paperwork to maximize reimbursements and simplify payer management.
• eAssist Copilot AI Proprietary AI-powered billing assistant that works alongside human billing professionals to enhance claim accuracy, reduce denials, and boost collections through the Clean Claims Engine.
• Practice Booster Online Code Advisor Industry-leading dental coding guidance resource from Dr. Charles Blair included with all eAssist services, providing real-time CDT coding support and denial-prevention strategies.
• Coding with Confidence Dr. Charles Blair's industry-leading dental coding resource included with every eAssist service, helping practices prevent denials, protect revenue, and maintain compliance.

Quantifiable outcome

• Boost billable collections by +54% in first 60 days
• +5 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature2 records

Partnerships

One partnership is on record.

• Unitas PPO SolutionscoreStrategic or Co-development PartnerPartnership for full-service PPO enrollment and strategy. Unitas handles PPO enrollment, plan strategy, and credentialing. eAssist offers a bundle with $250 off first invoices for both services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Weave: Patient communication and payments platform widely used by dental practices for text-based billing, reminders, and payment processing. Adjacent competitor on the patient billing and front-desk workflow layer where eAssist also operates.
• Solutionreach: Patient engagement and communication platform with dental billing and recall features. Partial overlap with eAssist's patient billing and front-office workflow capabilities.

Direct peers

• Dental Claim Support: Provides outsourced dental billing, claim submission, and insurance follow-up services to dental practices across the US. Directly competes with eAssist on the same core service (dental insurance RCM) for the same customer base.
• Aviacode: Medical coding and healthcare RCM services provider combining AI-enabled coding with human specialists. Highly comparable hybrid technology-plus-human-services delivery model that mirrors eAssist's Copilot AI + 1,600+ specialists approach.
• Rectangle Health: Healthcare practice management and patient billing/payments platform with a strong dental focus. Overlaps with eAssist on patient billing, payment processing, and practice workflow automation.
• Dental Revenue Group: Outsourced dental billing and revenue cycle management firm serving individual practices and DSOs. Directly comparable in target customer, service scope, and collections-based pricing model.
• Infinx: Healthcare RCM company offering prior authorization, billing, and denial management with AI-driven workflow automation. Comparable in its combination of revenue cycle services and AI tooling, and increasingly active in dental and specialty RCM.
• Medusind: Healthcare-focused RCM and billing outsourcing company serving dental, medical, and specialty practices. Closely comparable business model of outsourced revenue cycle management with a similar multi-specialty focus that overlaps eAssist's OMS specialty and advanced medical billing offerings.

Broad incumbents

• Curve Dental: Cloud-based dental practice management software provider offering charting, scheduling, billing, and reporting. Represents the in-house PMS alternative that could either compete with or partner with eAssist's outsourced billing services.
• Dentrix (Henry Schein One): Market-leading on-premise dental practice management software with embedded billing and insurance claim modules. Represents the largest incumbent PMS option against which eAssist positions its outsourced alternative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eassistme
• YouTubeyoutube.com/c/eassistdentalsolutions
• Facebookfacebook.com/eAssistMe
• Instagraminstagram.com/eassist.me

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eassist.com