city of loudon

What city of loudon does

City of Loudon is a municipal government entity operating under Tennessee state law, serving approximately 6,235 residents (2021 Census) plus an industrial workforce that brings daytime population above 10,000 within roughly 15 square miles of city limits in Loudon County, Tennessee. The City delivers core public services through dedicated departments covering public safety (a 30-member career fire department co-located with the police department at 100 Cedar Street, plus a second station at 200 Corporate Park Blvd), public works, parks and recreation, planning and zoning, building/code enforcement, municipal court, and city recorder/finance functions, operating under a Council-Mayor form of government with an elected Mayor, Vice Mayor, and City Council. Its underlying technology stack is modest and procurement-oriented: a Revize-powered public website, Knack.com-based no-code portals for Building & Codes and Planning & Zoning application workflows, and the Tennessee Trustee system for online property tax payments, with no proprietary AI/ML or API layer.

The City's revenue model is tax-and-fee based rather than commercial, comprising property taxes (residential and commercial, recurring), business license fees (annual, one-time/perpetual), occupancy tax on lodging, municipal court fines and traffic ticket fees, and transactional parks and recreation fees (e.g., $350 per coed softball team, $10 cornhole league, $160-$200 pavilion rentals). It monetizes its geographic monopoly through multi-channel distribution: in-person at City Hall (2480 Highway 72 N), online portals, phone, and social media (Facebook, Instagram), supplemented by email newsletters and community events. Customer segments are residents (primary), local businesses, developers/builders, and visitors/tourists. The City holds an ISO Class 3 Fire Protection Rating (effective December 1, 2017) and was ranked the 6th safest city in Tennessee by SafeWise in 2020, and it maintains Title VI and ADA compliance certifications. Strategic and operational partnerships include Loudon Utilities (infrastructure coordination), the Loudon County Economic Development Agency, Loudon County 911 (dispatch), and area hospitals.

Name

city of loudon

Legal name

City of Loudon

Website

https://cityofloudontn.org

Company type

Private

Operating status

Operating

Short description

City of Loudon is a municipal government in Loudon County, Tennessee, providing public safety (fire, police), planning/zoning, permitting, taxation, public works, and parks and recreation services to approximately 6,235 residents plus a daytime industrial workforce exceeding 10,000.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Executive, Legislative, and Other General Government Support (9211), Justice, Public Order, and Safety Activities (922), Fire Protection (922160)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal government services
• Public safety services
• Property tax collection
• Building code enforcement
• Parks recreation programs

Headquarters

HQ city

Loudon

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Property Taxes: Residential and commercial property tax collection managed through City Recorder/Finance department
2. Business Licenses: Business tax registration and alcohol/beer permit fees
3. Occupancy Tax: Tax on lodging and temporary accommodations
4. Municipal Court Fines: Traffic ticket payments and court fines processed through municipal court
5. Parks & Recreation Fees: Adult softball league fees ($350/team), cornhole league fees ($10), facility rentals, and program registrations

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Loudon operates a municipal government providing public administration, public safety (police, fire, EMS), public works, parks and recreation, planning and zoning, building and code enforcement, and municipal court services. It also collects property taxes, business license fees, and occupancy taxes, and provides online portals for permits, code compliance, planning applications, and tax payments to residents and businesses within city limits.

Product overview

The City of Loudon operates a municipal government website that provides residents and businesses with access to city services, department information, and online portals. The website is built on the Revize government website platform and integrates Knack-based portals for building codes, planning, and zoning services. The city offers various departments including City Recorder/Finance, Building/Code Enforcement, Fire, Police, Parks & Recreation, Planning & Zoning, Public Works, and Utilities. Key online service portals include the Building & Codes Portal for permit applications and inspections, the Planning Application Portal for rezoning and site plan submissions, and the Tennessee Trustee online tax payment system.

Differentiator

Problem solved

Functional benefit

Products and services

• Building & Codes Portal
• Planning Application Portal
• Online Property Tax Payment
• Fire Protection Services
• Police Services
• Parks & Recreation Programs
• Municipal Court Services
• Business Licensing & Permits

Quantifiable outcome

• ISO Fire Protection Rating of 3 (effective December 1, 2017)
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Nine partnerships are on record, tiered core and minor.

• Loudon UtilitiescoreTechnology or IntegrationLoudon Utilities provides water, gas, and other utility services. The city works with Loudon Utilities for infrastructure projects including water main replacement programs (e.g., Grove Street water main project). City provides coordination and permits for utility infrastructure work.
• Loudon County Economic Development AgencycoreStrategic or Co-development PartnerLinks to Loudon County EDA for economic development initiatives, business recruitment, and industrial development. Coordinates on Hutch Property Redevelopment and other major projects.
• Loudon County 911coreStrategic or Co-development PartnerEmergency dispatch services shared between city police/fire and county 911 system
• Loudon County SchoolsminorStrategic or Co-development PartnerSchool fire safety education and child passenger safety seat inspections conducted by fire department
• Fort Loudoun Medical CenterminorOthersArea hospital for emergency medical services coordination
• Sweetwater HospitalminorOthersArea hospital for emergency medical services coordination
• McGhee Tyson AirportminorOthersNearest major airport serving the Loudon community
• Loudon County Visitors BureauminorGTM or Marketing PartnerTourism promotion and visitor services coordination
• Loudon County Chamber of CommerceminorGTM or Marketing PartnerBusiness community networking and economic development collaboration

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Maryville: Tennessee city of similar scale operating full municipal services (police, fire, public works, planning/zoning, parks, codes) with comparable council-mayor governance and an active development pipeline.
• City of Alcoa: Neighboring Blount County municipality of comparable size offering police, fire, codes, planning, and parks services with a similarly small administrative footprint and reliance on third-party portals.
• Town of Farragut: Knoxville-area Tennessee municipality with similar municipal service mix (public safety, planning, parks, codes) and comparable population scale, serving as a near-suburban governance benchmark.
• City of Kingston: Roane County, Tennessee city of comparable size offering parallel services including police, fire, public works, and planning/zoning with a small administrative team.
• City of Lenoir City: Adjacent Loudon County municipality with comparable population scale, industrial workforce exposure, and similar mix of police, fire, public works, and planning services — the most direct geographic peer.

Regional players

• City of Morristown: Tennessee municipal government of comparable scale operating similar departments, useful as a peer for industrial-and-residential tax-base dynamics.
• City of Sevierville: Larger Tennessee municipal government with similar structure but tourism-driven revenue mix (occupancy tax, attractions) — relevant peer for benchmarking occupancy-tax and parks-revenue streams.
• City of Greeneville: Small-to-mid Tennessee municipal government with a similar service portfolio (public safety, planning, parks, codes), serving as a relevant benchmark for operating cost structures.

Broad incumbents

• OpenGov: Established vendor of government budgeting, permitting, and citizen-request software used by comparable small-to-mid U.S. cities — relevant peer for evaluating where Loudon's portal stack sits relative to alternatives.
• CivicPlus: Larger established vendor of municipal-government website platforms and citizen-engagement software (CMS, portals, payments) — comparable because the City of Loudon's Revize-based web stack competes with CivicPlus offerings across municipal peers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/city-of-loudon

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of loudon