dhl parcel (belgium)
DHL eCommerce (Belgium) N.V., a Belgian subsidiary of Deutsche Post DHL Group, provides parcel and pallet delivery, return logistics, and digital shipping tools (My DHL Portal, APIs, e-commerce plug-ins) to businesses and consumers across the Benelux and Europe, leveraging a bpost ServicePoint partnership and 22 regional sorting hubs.
- Company typePrivate
- Founded-
- HeadquartersTernat, Belgium
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What dhl parcel (belgium) does
DHL eCommerce (Belgium) N.V. (formerly DHL Parcel Benelux) is a Belgian operating subsidiary of Deutsche Post DHL Group, registered in Brussels (VAT BE 413.850.894), providing parcel and pallet delivery, return logistics, and digital shipping tools across the Benelux and broader European market. The core product surface is built on My DHL Portal — an all-in-one web platform for business shippers covering label printing, rate calculation, pickup scheduling, returns, branded notifications, dashboards, and CO2e tracking — extended by a REST API suite (Delivery Options, Track & Trace, Label Service, ServicePoint) and free plug-ins for ten major e-commerce platforms (WooCommerce, Magento 2, PrestaShop, Shopify, Shopware, OpenCart, CCV Shop, bol.com, Etsy, mijnwebwinkel). Physical operations include five Belgian RegionHubs (Ternat HQ, Antwerp, Awans, Gullegem, Oudsbergen) within a 22-hub Benelux sorting network, 3,500+ DHL ServicePoints in Belgium supplied via a partnership with bpost, DHL Lockers, and 2,500 electric vans plus new electric Volvo box trucks deployed from August 2024.
dhl parcel (belgium) firmographics
Firmographics- Name
- dhl parcel (belgium)
- Legal name
- DHL eCommerce (Belgium) N.V.
- Website
- https://dhlparcel.be
- Company type
- Private
- Operating status
- Operating
- Short description
- DHL eCommerce (Belgium) N.V., a Belgian subsidiary of Deutsche Post DHL Group, provides parcel and pallet delivery, return logistics, and digital shipping tools (My DHL Portal, APIs, e-commerce plug-ins) to businesses and consumers across the Benelux and Europe, leveraging a bpost ServicePoint partnership and 22 regional sorting hubs.
- Ownership category
- akta.pro rank
dhl parcel (belgium) industry classification
Industry- Product category
- Parcel and Pallet Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921)
- SIC
- Air Courier Services (4513)
- akta.pro primary industry
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG)
- akta.pro secondary industries
- Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid) (TLAAANAD), International Compliance, Duties & Tax (DDP/Customs) Solutions (CRAFAJAG)
Keywords
Where dhl parcel (belgium) is headquartered
LocationHeadquarters
- HQ city
- Ternat
- HQ country
- Belgium
- HQ region
- Europe
Offices5 records
Markets served
dhl parcel (belgium) business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Parcel and Pallet Shipping Services: DHL eCommerce charges businesses for parcel and pallet transport services, with rates based on weight, dimensions, destination, and shipment frequency. Pricing includes base transport rates plus surcharges for fuel, tolls, remote areas, and optional services such as Saturday delivery, insurance, signature, and evening delivery. Next-business-day delivery within the Benelux is standard.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Fuel surcharge — percentage uplift on transport rate |
| Unit Pricing | Pay-as-you-go | UK consumer parcel shipping (5kg, customs excluded) |
| Other | Pay-as-you-go | Saturday delivery surcharge |
| Other | Annual | Transport insurance (additional) |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
dhl parcel (belgium) product offering
Product offeringCore offering
DHL eCommerce Belgium provides parcel and pallet delivery across Belgium and Europe, serving both business shippers and end consumers. Business customers use My DHL Portal (an all-in-one shipping platform) along with REST APIs and plug-ins for major e-commerce platforms (WooCommerce, Magento 2, PrestaShop, Shopify, Shopware, bol.com, Etsy, etc.) to integrate delivery options at checkout, print labels, and manage returns. Consumers access the network through 3,500+ DHL ServicePoints in Belgium (via bpost partnership) and 150,000+ across Europe, plus DHL Lockers for 24/7 self-service collection, with flexible delivery windows including home, evening, Saturday, and construction-site delivery.
Product overview
DHL eCommerce Belgium (formerly DHL Parcel Benelux) operates as a logistics and parcel delivery platform offering a comprehensive suite of services for both consumers and business shippers. The core offering centers on My DHL Portal as the unified digital platform for shipment management, complemented by a network of 3,500+ DHL ServicePoints in Belgium (via bpost partnership) and 150,000+ across Europe, plus DHL Lockers for 24/7 access. Core services include domestic parcel delivery in Belgium and Benelux, international European parcel and pallet transport, and the Expresser express delivery option (before noon). The platform extends through a marketplace of plug-ins for major e-commerce platforms (WooCommerce, Magento 2, PrestaShop, Shopify, OpenCart, Shopware) and a developer API. Additional services include flexible delivery options (evening, Saturday, construction site delivery), return management (Return & Recall), track & trace, transport insurance, and sustainability tracking via GoGreen dashboard.
Differentiator
Problem solved
Functional benefit
Products and services
- My DHL Portal
- Parcel Delivery (Belgium & Europe)
- Pallet Transport (Belgium & Europe)
- DHL ServicePoints
- DHL Lockers
- Track & Trace
- Expresser (Next-Day Before 12:00)
- Return Shipment Services
- Return & Recall
- Saturday Delivery
- Construction Site Delivery
- Hold at Depot (Depot Restante)
- Transport Insurance
- Dangerous Goods Shipping (Limited Quantities)
- EUR-Pallet Exchange Service
- DHL Plug-ins for E-commerce Platforms
- DHL API
Quantifiable outcome
- 97% of business shipments in the Benelux delivered next business day
- +5 more outcomes
Companies that use dhl parcel (belgium)
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
dhl parcel (belgium) technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature8 records
dhl parcel (belgium) partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Volvo Trucks BelgiumcoreDHL eCommerce Belgium partnered with Volvo Trucks to deploy two Volvo FE 19-tonne electric box trucks — the first electric trucks in DHL's Belgium fleet. Volvo provides the vehicles (300 km range, latest safety systems) and driver training. DHL uses them from Oudsbergen and Ternat hubs for B2B pallet and large parcel deliveries.
- bpostcoreDHL eCommerce Belgium uses bpost's extensive network of 3,500+ postpunten as DHL ServicePoints throughout Belgium. bpost also handles last-mile delivery for DHL parcels destined for Belgian consumers. This partnership provides DHL with a critical last-mile network density it leverages for same-day and next-day consumer deliveries.
- Moonen PackagingminorDHL eCommerce collaborated with Moonen Packaging to develop and publish packaging best practices for business shippers. Moonen provides expert content on the DHL knowledge platform covering boxes, tape, fillers, pallets, and sustainable packaging.
- OH Leuven Women (Football Club)minorDHL eCommerce Belgium sponsors OH Leuven Women football club. The partnership was extended through 2027. DHL Cares also has partnerships with Excelsior, Willem II, and FC Utrecht football clubs for community engagement and GoTeach programs.
- VAB and Veilig Verkeer NederlandminorDHL partners with VAB (Belgium) and Veilig Verkeer Nederland (Netherlands) for road safety education. DHL truck drivers give presentations at schools about truck blind spots as part of the GoTeach sustainability pillar.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
dhl parcel (belgium) competitors and assessment
Company assessmentRegional players
- Colissimo: French postal parcel arm of Le Groupe La Poste. Regional competitor for Belgium-France cross-border parcel flows that DHL eCommerce Belgium also targets.
Direct peers
- bpost: Belgian national postal operator and parcel carrier. Both a critical channel partner for DHL eCommerce Belgium (last-mile delivery and 3,500+ ServicePoints) and a direct competitor in Belgian B2C and B2B parcel delivery.
- PostNL: Dutch national postal and parcel operator with comparable B2B parcel, e-commerce logistics, and cross-border Benelux capabilities. Direct competitor in the Benelux region DHL eCommerce Belgium serves.
- DPD: Major European parcel network owned by Le Groupe La Poste. Competes head-to-head with DHL eCommerce Belgium in B2B parcel and e-commerce last-mile across Belgium and Europe.
- GLS: Pan-European parcel delivery network (formerly Royal Mail-owned, now IDS-owned). Direct competitor in Benelux B2B parcel with similar B2B focus and PUDO pickup-shop model.
- Mondial Relay: Pickup point and parcel locker network across France, Belgium and other EU markets. Competes with DHL's ServicePoint/locker proposition on out-of-home delivery density in Belgium.
Broad incumbents
- UPS: Global integrator with substantial European parcel and freight operations. Competes with DHL eCommerce Belgium for cross-border B2B shipments and larger enterprise contracts.
- FedEx: Global integrator that absorbed TNT Express to expand its European parcel footprint. Direct competitor in Belgian and European cross-border B2B parcel delivery.
Emerging players
- Sendcloud: European e-commerce shipping platform/aggregator that integrates multiple carriers (including DHL) into merchant checkouts. Competes digitally with My DHL Portal and DHL plug-ins for SMB shipper mindshare.
- Packlink: Shipping aggregator and rate comparator for SMB shippers across Europe. Competes indirectly with DHL's My DHL Portal and plug-ins for the same SMB e-commerce shipping wallet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
dhl parcel (belgium) social profiles
Digital presencedhl parcel (belgium) compliance and trust
Trust signalCompliance2 records
dhl parcel (belgium) financial estimates
Financial estimateRevenue estimate
Valuation estimate
dhl parcel (belgium) leadership team
Management profileNumber of profiles
Profiles2 records
dhl parcel (belgium) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
dhl parcel (belgium) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about dhl parcel (belgium)
What does dhl parcel (belgium) do?
DHL eCommerce Belgium provides parcel and pallet delivery across Belgium and Europe, serving both business shippers and end consumers. Business customers use My DHL Portal (an all-in-one shipping platform) along with REST APIs and plug-ins for major e-commerce platforms (WooCommerce, Magento 2, PrestaShop, Shopify, Shopware, bol.com, Etsy, etc.) to integrate delivery options at checkout, print labels, and manage returns. Consumers access the network through 3,500+ DHL ServicePoints in Belgium (via bpost partnership) and 150,000+ across Europe, plus DHL Lockers for 24/7 self-service collection, with flexible delivery windows including home, evening, Saturday, and construction-site delivery.
Is dhl parcel (belgium) a public or private company?
dhl parcel (belgium) is a private company. It is classified as corporate owned and is currently operating.
When was dhl parcel (belgium) founded?
dhl parcel (belgium) was founded in -1.
Where is dhl parcel (belgium) based?
dhl parcel (belgium) is headquartered in Ternat, Belgium, in the Europe region.
How does dhl parcel (belgium) make money?
One revenue line is on record: parcel and Pallet Shipping Services.
Who are dhl parcel (belgium)'s main competitors?
Colissimo is listed as a regional player. Direct peers are bpost, PostNL, DPD, GLS and Mondial Relay. Broad incumbents are UPS and FedEx. Emerging players are Sendcloud and Packlink.
Does dhl parcel (belgium) have an API?
Yes. The DHL eCommerce API enables integration of shipping services into online stores, including track & trace, DHL ServicePoint selection during checkout, label printing, and delivery option selection (including date/time slots, evening delivery, home delivery, ServicePoint delivery, and locker delivery). The API supports customs documentation handling and shipment scheduling up to two weeks in advance. Developer documentation is at my.dhlecommerce.be/business/manuals/en/index.html.
What industry is dhl parcel (belgium) in?
dhl parcel (belgium)'s product category is Parcel and Pallet Logistics Services. Its primary akta.pro industry code is TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery), with a secondary code of TLAAANAD, Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid). Its NAICS code is 4921 and its SIC code is 4513.