911 communications

What 911 communications does

911 Communications is a privately held, owner-operated voice, data, and CCTV systems integrator headquartered in Millburn, New Jersey, founded in 1990. The company sells, installs, and services communications and physical-security infrastructure for residential and commercial customers in its local market, with an offering that spans VOIP communications, PBX and voice processing systems, analog and IP cameras, intercom systems, and low-voltage cabling.

The business is not a product developer; it functions as a regional systems integrator that resells and deploys hardware and platforms from established third-party vendors, including Hikvision (video surveillance), Nextiva (VOIP/UC), Panasonic (communications hardware), and Speco (security products). Its go-to-market is direct and relationship-driven, with owner Rick Farano acting as the primary customer contact, indicating a sales motion that depends on personal reputation and repeat referrals rather than structured demand generation.

Revenue is generated through project-based hardware sales bundled with installation and professional services, with pricing quoted on a per-project basis for both residential and small-commercial buyers. No external funding, headcount disclosure, financial metrics, or geographic expansion beyond the New Jersey trade area is present in the source material, and the website copyright is dated 2020, signaling limited recent public-facing investment. The business appears to operate as a closely held lifestyle or owner-operated entity rather than a venture- or acquisition-stage platform.

Name

911 communications

Legal name

911 Communications

Website

https://911communications.com

Company type

Private

Founded year

1990

Operating status

Operating

Short description

911 Communications is a privately held, owner-operated voice, data, and CCTV systems integrator based in Millburn, New Jersey, serving residential and commercial customers with VOIP, PBX, camera, intercom, and low-voltage cabling installations sourced from third-party hardware vendors.

Ownership category

akta.pro rank

Product category

Communications and Security Systems Integration

NAICS

Telephone Apparatus Manufacturing (33421), Audio and Video Equipment Manufacturing (33431), Other Communications Equipment Manufacturing (334290)

SIC

Services-Telephone Interconnect Systems (7385), Telephone & Telegraph Apparatus (3661), Computer Communications Equipment (3576)

akta.pro primary industry

Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG)

Keywords

• Voice over IP
• PBX phone systems
• Security camera systems
• Intercom systems
• Low voltage cabling

Headquarters

HQ city

Millburn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Communication Systems Installation: Installation of VOIP and PBX systems for business communications, including hardware and configuration services.
2. Security Systems: Sale and installation of analog and IP camera systems, intercom systems for residential and commercial properties.
3. Low Voltage Cabling: Infrastructure cabling services for voice, data, and security system installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

911 Communications sells and installs integrated voice, data, and CCTV/low-voltage solutions for residential and commercial customers in the New Jersey region. Core offerings include VOIP communications, PBX/voice processing, analog and IP camera systems, intercom systems, and low voltage cabling infrastructure. The company acts as a single-source integrator that plans, supplies, and installs equipment from third-party manufacturers including Hikvision, Nextiva, Panasonic, and Speco.

Product overview

911 Communications is a single unified service offering combining communication and security solutions for residential and commercial customers. The company provides an integrated suite of five core services: VOIP Communications for cloud-based voice services, PBX/Voice Processing for business phone system management, Analog & IP Cameras for CCTV/surveillance, Intercom Systems for building access control, and Low Voltage Cabling for infrastructure installation. With over 30 years of experience, the company positions itself as a one-stop source for planning and executing voice, data, and CCTV solutions, emphasizing cost savings on phone bills and improved customer communication regardless of work location.

Differentiator

Problem solved

Functional benefit

Products and services

• VOIP Communications

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators2 records

Recent moves2 records

Direct peers

• Convergint Technologies: Large global systems integrator providing electronic security, fire alarm, and communication/AV integration services to commercial customers. Directly comparable as a multi-vendor, low-voltage integration business with similar service mix (CCTV, access control, communications, cabling), though at vastly larger scale.
• M.C. Dean: Specialty contractor focused on complex electronic security, telecommunications, and low-voltage systems for commercial, industrial, and government clients. Highly comparable business model to 911 Communications—design-build integration of voice, data, video, and access control infrastructure.
• IES Communications: Division of IES Holdings providing low-voltage infrastructure, security, and communications contracting services nationwide. Closely matches 911 Communications' mix of VOIP/PBX, CCTV, intercom, and structured cabling installation for commercial customers.
• Wachter Technology Solutions: National low-voltage integrator delivering structured cabling, security, access control, and unified communications deployments for commercial customers. Comparable service portfolio and integrator economics, though operating at significantly larger scale.
• Faith Technologies: Engineering and construction firm with a dedicated technology systems group delivering communications, security, and AV/low-voltage integration services to enterprise and commercial clients. Overlapping offering in structured cabling, surveillance, and communications infrastructure.

Broad incumbents

• Johnson Controls: Global building technology provider offering integrated security (CCTV, access control, intrusion) and building communications solutions at enterprise scale. Indirectly comparable as an end-to-end provider in the same electronic security and communications stack.
• ADT: Established national security provider offering monitored intrusion, video surveillance, and access control solutions to residential and commercial customers. Overlaps with 911 Communications' CCTV and intercom offerings but with monitoring services and a national direct-to-consumer model.
• Cox Business: Major US commercial telecommunications provider delivering managed voice, internet, and cloud communications to SMBs. Competes directly for the business VOIP/PBX portion of 911 Communications' offering via carrier-managed services rather than on-prem integration.
• Verizon Business: Major US carrier offering business communications including UCaaS, managed WAN, and IoT/security services to SMB and enterprise. Represents the carrier-side alternative to integrator-led VOIP deployments in 911 Communications' target market.

Others

• Nextiva: Cloud UCaaS platform whose services 911 Communications resells and integrates as part of its VOIP offering. Functioning as a vendor/partner, it is adjacent rather than directly competitive, but its direct-to-customer offering is a structural substitute for installation-led delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 911 communications