What konica minolta business solutions norway does

Konica Minolta Business Solutions Norway AS is a Norwegian private limited company and wholly-owned subsidiary of Konica Minolta Business Solutions Europe GmbH (Germany), itself controlled by Tokyo-listed Konica Minolta Inc. (TYO: 4902). Headquartered in Oslo at Maridalsveien 323, the company delivers IT services, office printing solutions, production print systems, and document workflow to Norwegian customers through five regional sales offices and 26 authorized dealers. It is led by Managing Director Satoshi Isogai (Cluster Nordic).

The core technology stack centers on the bizhub i-Series multifunction printer line, complemented by managed print services (OneRate fixed-price agreements, printer leasing, CS Remote Care automatic toner and service ordering), enterprise information management (M-Files with the Aino AI assistant, dokoniFIND enterprise search with OCR and NLP, WorkPoint 365, Document Navigator), security (bizhub SECURE Standard/Platinum/Ultimate tiers with Bitdefender integration and Shield Guard cloud monitoring), and cloud platforms (Workplace Pure, SAFEQ Cloud, Konica Minolta MarketPlace). Integrations extend to Microsoft 365, SharePoint, Teams, OneDrive, Google Drive, Dropbox, and Box.com. Additional offerings include AIRe Link remote visual support, Konica Minolta Mobilprint mobile app, bizhub Refreshed certified refurbished devices, Indoor Air Quality solutions certified to Blue Angel, and the Clean Planet consumables recycling program.

Revenue is generated through a hybrid model combining hardware sales, subscription-based managed print and software (OneRate MPS, Personalize app tiers, YSOFT SAFEQ), and professional services for IT/digitization and process automation. Pricing is quote-based and not publicly disclosed. The company serves enterprise office, digital transformation, professional production print, healthcare (digital X-ray and ultrasound), and industrial measurement segments, with the Norwegian entity holding GDPR, ISO 27001, and Blue Angel certifications and the broader group recognized through MSCI ESG AA, CDP Climate A List, FTSE4Good inclusion, and Quocirca Leader designations.

Name

konica minolta business solutions norway

Legal name

Konica Minolta Business Solutions Norway AS

Website

https://konicaminolta.no

Company type

Private

Founded year

1873

Operating status

Operating

Short description

Konica Minolta Business Solutions Norway AS is a Norwegian subsidiary of Tokyo-listed Konica Minolta Inc., delivering multifunction printers, managed print services, document management software, and IT services to Norwegian enterprises through five regional offices and 26 authorized dealers.

Ownership category

akta.pro rank

Product category

Office Printing Solutions

NAICS

Commercial Printing (except Screen and Books) (323111), Printing and Related Support Activities (3231), Support Activities for Printing (32312), Office Equipment Merchant Wholesalers (42342)

SIC

Computer & Office Equipment (3570), Commercial Printing (2750), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL), Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Office printing solutions
• Managed print services
• Multifunction printers
• Document management software
• Digital workplace IT services

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Multifunction Printer Sales: Sale of bizhub multifunction printers and office printing equipment for commercial customers
2. Managed Print Services: Managed print services including OneRate fixed-price agreements covering prints, service, consumables, and support without hidden costs. Also includes CS Remote Care for automatic service and toner ordering.
3. Printer Leasing: Leasing arrangements for printers with all-inclusive packages, providing predictable costs for business customers.
4. Software and Solutions: Software solutions including YSOFT SAFEQ, Workplace Pure, Dispatcher Phoenix, M-Files, bizhub SECURE, and other productivity software sold as subscriptions or licenses.
5. IT Services and Digitization: IT services including data security, cloud print services, digital workplace transformation, and process automation.
6. Process Automation and Information Management: Consulting and implementation services for business process automation, document management, and knowledge work automation using Microsoft and M-Files platforms.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Konica Minolta Business Solutions Norway AS sells and services office printing hardware (bizhub i-Series multifunction printers), managed print services (OneRate fixed-price agreements), IT services (cloud print, data security, digital workplace transformation), and software solutions (M-Files, dokoniFIND, Dispatcher Phoenix, bizhub SECURE, Workplace Pure). The company operates through five regional sales offices and 26 authorized dealers across Norway, targeting enterprise and mid-market businesses seeking digital workplace solutions.

Product overview

Konica Minolta Business Solutions Norway operates as a comprehensive digital workplace solutions provider combining hardware, software, and services. The core portfolio centers on the bizhub i-Series multifunction printer (MFP) line serving as the hardware foundation, supported by print management solutions (YSOFT SAFEQ, SAFEQ Cloud, Workplace Pure) and security services (bizhub SECURE tiers: Standard, Platinum, Ultimate). Software offerings include intelligent information management (M-Files with Aino AI assistant, WorkPoint 365, Document Navigator, Dispatcher Phoenix) and enterprise search capabilities (dokoniFIND with Insight module). Cloud services are delivered through the MarketPlace platform enabling integrations with Microsoft 365, SharePoint, OneDrive, Teams, Google Drive, Dropbox, and Box.com. Mobile productivity is supported by Konica Minolta Mobilprint app. Additional services include remote support (AIRe Link, CS Remote Care), air quality solutions, accessibility features, and ESG-focused offerings like Clean Planet recycling and bizhub Refreshed certified refurbished devices.

Differentiator

Problem solved

Functional benefit

Brands

• bizhub: Brand for multifunction printers and office printing solutions
• Workplace Pure
• Dispatcher Phoenix
• dokoni FIND
• M-Files
• YSOFT SAFEQ
• bizhub SECURE
• Clean Planet
• AIRe Link
• CS Remote Care

Products and services

• bizhub i-Series Award-winning multifunction printers (MFP) for office environments offering printing, copying, and scanning capabilities with advanced security features and cloud connectivity, receiving the Security Validation Seal from Keypoint Intelligence for device penetration testing.
• OneRate Fastprisavtale (Managed Print Service) Fixed-price managed print service agreement covering prints, service, consumables, and support without hidden costs, providing predictable budgeting for business customers. Includes CS Remote Care for automatic service and toner ordering.
• Dispatcher Phoenix Automated document workflow solution that handles digitization, processing, and routing of documents to increase efficiency and reduce manual work in business processes.
• Document Navigator Intelligent document capture, processing, and distribution solution offering seamless electronic workflows for both paper-based and digital documents.
• dokoniFIND Enterprise search solution providing unified search across all data sources with real-time indexing, NLP-powered search filters, and OCR for scanned documents. Includes GDPR compliance module (dokoniFIND Insight) for identifying documents containing personally identifiable information.
• M-Files (with Aino AI) Intelligent, AI-driven information management platform that creates efficiency through metadata, automated workflows, and centralized collaboration. Includes M-Files Aino AI assistant that answers questions about documents or folders in any language.
• CS Remote Care Automatic service and toner ordering system where the printer automatically notifies the service center when supplies or maintenance are needed.
• AIRe Link Online remote visual support solution enabling technicians to guide users through real-time assistance via secure video connection using mobile devices with AI-powered troubleshooting.
• Konica Minolta Mobilprint Free mobile app for iOS and Android enabling direct printing and scanning from mobile devices to Konica Minolta bizhub multifunction printers with end-to-end encryption.
• Konica Minolta MarketPlace Pre-installed platform on bizhub devices for discovering and installing apps, cloud integrations, and extensions to enhance multifunction device functionality, including integration with Microsoft 365, SharePoint, OneDrive, Teams, Google Drive, Dropbox, and Box.com.
• Personalize (MarketPlace App) User interface customization app for bizhub devices allowing users to create personalized display screens tailored to workflows and company visual profile, with multiple plans from free to advanced enterprise.
• Workplace Pure Cloud platform offering scalable and secure services for printing, scanning, and translation to streamline workflows and reduce IT complexity.
• YSOFT SAFEQ Secure and scalable print management solution with safe printing, cost control, high productivity, and smarter scanning with built-in OCR technology.
• SAFEQ Cloud Secure, reliable, and cost-effective cloud printing infrastructure solution for businesses migrating print infrastructure to the cloud.
• bizhub SECURE (multi-tier security) Multi-tiered security configuration for multifunction devices (Standard, Platinum, Ultimate) with administrator password changes, HDD/SSD encryption, lock down, automatic deletion of temporary data, SSL activation, network user authentication, audit logs, and Bitdefender antivirus integration. Includes Shield Guard cloud-based platform for fleet security monitoring with critical event alerts and automated remediation.
• Shield Guard Cloud-based platform for securing and monitoring entire print fleet with security configuration overview, critical event alerts, and automated remediation.
• WorkPoint 365 Document management solution providing better control over documents, emails, attachments, and versions while making collaboration easier and safer.
• Indoor Air Quality Solutions Air purification units integrated with office systems, certified to Blue Angel standards, reducing particle emissions by up to 98% and improving indoor air quality for A3 and A4 office systems.
• bizhub Remote Access Free app allowing users to operate the bizhub device display from Apple or Android smartphones or tablets, supporting universal design accessibility.
• Clean Planet Program Responsible recycling service offering easy and environmentally friendly return and recycling of used printer consumables.
• bizhub Refreshed Quality-certified, renewed bizhub multifunction printers reducing resource use while providing cost-effective office printing solutions.

Quantifiable outcome

• Air purification units reduce particle emissions by up to 98%
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability15 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationKonica Minolta is a Microsoft Solutions Partner achieving all six Microsoft solution areas, official Microsoft Global Managed Partner. They offer M-Files integration with Microsoft 365 and provide solutions leveraging Microsoft platforms including SharePoint, Power Apps, and Teams integrations through Konica Minolta MarketPlace.
• M-FilescoreTechnology or IntegrationOfficial M-Files partner offering intelligent information management solutions. M-Files provides AI-powered document management with metadata-driven architecture and the Aino AI assistant for natural language document queries.
• LinkedInminorGTM or Marketing PartnerUses LinkedIn Insight Tag for conversion tracking and website audience analysis. Active presence on LinkedIn for company marketing and social media engagement.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HP (Hewlett-Packard): HP is the largest global MFP and managed print competitor, offering the LaserJet and PageWide lines plus HP Managed Print Services. Directly competes with Konica Minolta's bizhub i-Series and OneRate offerings in the Norwegian enterprise office market.
• Canon: Canon is a direct rival in office MFPs (imageRUNNER/imagePRESS lines) and production print, with similar managed print services and document management offerings competing head-to-head with Konica Minolta Norway's portfolio.
• Xerox: Xerox competes with Konica Minolta in office MFPs (VersaLink, AltaLink), production print, and managed document services. Direct overlap in enterprise Norwegian accounts and similar transition toward digital workflow services.
• Ricoh: Ricoh is a close peer in office MFPs (IM series), managed print services, and document workflow solutions. Competes directly in Norway through similar enterprise field sales and dealer channels.
• Brother Industries: Brother competes in office and SMB MFP segments, often at lower price points. Overlaps with Konica Minolta Norway's dealer channel sales to smaller Norwegian businesses.
• Sharp Electronics: Sharp offers office MFPs and document solutions directly competitive with bizhub in the Norwegian market, with parallel emphasis on security and managed services.
• Lexmark: Lexmark competes in enterprise MFPs and managed print services with similar channel structures. Direct overlap in Norwegian enterprise accounts where print security and managed services are procurement criteria.
• Kyocera Document Solutions: Kyocera offers ECOSYS MFPs and managed document services with a strong sustainability narrative overlapping Konica Minolta's ESG positioning. Competes directly in Norwegian enterprise and SMB segments.
• Toshiba Tec: Toshiba competes in office MFPs (e-STUDIO line) and document management, particularly in production print and enterprise workflow where Konica Minolta also operates.

Emerging players

• Y Soft: Y Soft is the developer of SAFEQ print management software, which Konica Minolta Norway resells. Y Soft is also a direct competitor in cloud-native print management solutions, making it both a partner and partial rival in the Norwegian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/KonicaMinoltaEU
• LinkedInlinkedin.com/company/konica-minolta-business-solutions-norway-as
• Instagraminstagram.com/konicaminoltaeu

Compliance17 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about konica minolta business solutions norway